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Remote Software Support Engineer Jobs in Elmhurst, IL

Software Engineer III

Chicago, IL ยท Remote

$59.25 - $79.75/hr

We're searching for a remote Software Engineer III to join our Data Solutions Group (Tooling) team, so that we can build scalable, efficient tools that support data integration and ETL processes ...

Network Support Engineer

Downers Grove, IL ยท On-site +1

$150K - $170K/yr

This is a full-time remote role with occasional on-site support at the Downers Grove, Illinois ... to software applications, to cloud and managed services; all of which include our staffing ...

Network Support Engineer

Downers Grove, IL ยท On-site +1

$150K - $170K/yr

This is a full-time remote role with occasional on-site support at the Downers Grove, Illinois ... to software applications, to cloud and managed services; all of which include our staffing ...

Network Support Engineer

Downers Grove, IL ยท On-site +1

$150K - $170K/yr

This is a full-time remote role with occasional on-site support at the Downers Grove, Illinois ... to software applications, to cloud and managed services; all of which include our staffing ...

Network Support Engineer

Downers Grove, IL ยท On-site +1

$150K - $170K/yr

This is a full-time remote role with occasional on-site support at the Downers Grove, Illinois ... to software applications, to cloud and managed services; all of which include our staffing ...

Support Manager

Chicago, IL ยท On-site +1

As the leading provider of software solutions for student accommodation, event management, catering ... US support team: 1st Line Case Manager + 1 Technical Support Analyst (both remote) * UK support ...

The Network Support Engineer - UCaaS is a customer-facing technical role responsible for supporting ... DRM) to perform remote diagnostics, firmware management, and data utilization monitoring.

AV / IT Support Engineer

Deerfield, IL ยท On-site +1

$40 - $45/hr

Experience supporting hybrid work environments and remote collaboration technologies . We focus on ... to software applications, to cloud and managed services; all of which include our staffing ...

AV / IT Support Engineer

Deerfield, IL ยท On-site +1

$40 - $45/hr

Experience supporting hybrid work environments and remote collaboration technologies . We focus on ... to software applications, to cloud and managed services; all of which include our staffing ...

AV / IT Support Engineer

Deerfield, IL ยท On-site +1

$40 - $45/hr

Experience supporting hybrid work environments and remote collaboration technologies . We focus on ... to software applications, to cloud and managed services; all of which include our staffing ...

Software Engineer Remote (Web3)

Chicago, IL ยท Remote

$200K - $250K/yr

As a Software Engineer, you will be a core member of the team responsible for supporting the ... remote work. We built a highly skilled team of business and engineering minds who are working on ...

Software Engineer

Chicago, IL ยท On-site +1

$140.10K - $197.93K/yr

You will collaborate with remote teams in a multicultural environment and help your colleagues ... to software engineering best practices and design principles * Work within an Agile/Scrum ...

Our work environment: Remote opportunities Growth advancement opportunities Flexible work ... Leverage Azure services (e.g., Azure Functions, Azure Storage, Key Vault) to support scalable ...

Our work environment: Remote opportunities Growth advancement opportunities Flexible work ... Leverage Azure services (e.g., Azure Functions, Azure Storage, Key Vault) to support scalable ...

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Remote Software Support Engineer information

See Elmhurst, IL salary details

$39.3K

$90.3K

$165.8K

How much do remote software support engineer jobs pay per year?

As of May 29, 2026, the average yearly pay for remote software support engineer in Elmhurst, IL is $90,298.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,800.00 and $124,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Software Support Engineer, and why are they important?

To thrive as a Remote Software Support Engineer, you need a solid understanding of software troubleshooting, networking principles, and customer service, often backed by a degree in computer science or related field. Familiarity with ticketing systems (like Zendesk or Jira), remote desktop tools, and certifications such as CompTIA A+ or ITIL are commonly required. Excellent problem-solving, clear communication, and self-motivation are crucial soft skills for addressing user concerns and working independently. These abilities ensure efficient support delivery, high customer satisfaction, and effective resolution of technical issues in a remote environment.

What are some common challenges faced by Remote Software Support Engineers and how can they be addressed?

Remote Software Support Engineers often encounter challenges such as troubleshooting complex technical issues without physical access to client systems, managing communication across different time zones, and maintaining clear, effective collaboration with both users and internal teams. To address these, it's helpful to develop strong written communication skills, become proficient with remote diagnostic tools, and establish a structured workflow for tracking and resolving support tickets. Actively participating in regular virtual team meetings and leveraging documentation can also greatly improve problem-solving efficiency and team cohesion.

What does a Remote Software Support Engineer do?

A Remote Software Support Engineer assists clients or users with troubleshooting and resolving software issues from a remote location. They diagnose technical problems, provide guidance via email, chat, or phone, and may also help with software installation and updates. In addition to technical expertise, they need strong communication skills to explain solutions clearly. Their work ensures that users can efficiently use software products and minimizes downtime for businesses.
What job categories do people searching Remote Software Support Engineer jobs in Elmhurst, IL look for? The top searched job categories for Remote Software Support Engineer jobs in Elmhurst, IL are:
What cities near Elmhurst, IL are hiring for Remote Software Support Engineer jobs? Cities near Elmhurst, IL with the most Remote Software Support Engineer job openings:

Software Engineer III

Galen

Chicago, IL โ€ข Remote

$59.25 - $79.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 hours ago


Job description


Software Engineer III (Tooling)

US - Remote

RLDatix is on a mission to transform care delivery worldwide, ensuring every patient receives the safest, highest-quality care. Through our innovative Healthcare Operations Platform, weโ€™re connecting data to unlock trusted insights that enable improved decision-making and help deliver safer healthcare for all.

Job Description

RLDatix (RLD) is on a mission to help raise the standard of careโ€ฆeverywhere. Trusted by over 10,000 healthcare organizations around the world, our solutions help improve health and care. Our applications ensure that patients receive the best and safest care while supporting the providers who deliver it.

Joining TeamRLD means being part of a global effort of over 2,000 team members in making a difference in healthcareโ€ฆevery day.

Weโ€™re searching for a remote Software Engineer III to join our Data Solutions Group (Tooling) team, so that we can build scalable, efficient tools that support data integration and ETL processes across our platform. The Software Engineer III will design, develop, and deliver robust cloud-based solutions to support healthcare data workflows and improve system performance and reliability across the organization.

How Youโ€™ll Spend Your Time

ยท Design and develop scalable software solutions using C# and T-SQL to support ETL tooling and data workflows

ยท Build and maintain Azure-based infrastructure and services to ensure reliable, high-performing systems

ยท Diagnose and resolve complex technical issues to improve system performance, scalability, and security

ยท Collaborate with cross-functional teams to translate requirements into functional, high-quality software solutions

ยท Continuously improve code quality, testing practices, and development processes to reduce technical debt and enhance team velocity

What Kind of Things Weโ€™re Most Interested in You Having

ยท 5+ years of production C# experience with a deep understanding of dependency injection, unit testing and the underlying principles

ยท 5+ years of production T-SQL experience, including query design and performance analysis

ยท Experience with a variety of modern dependency injection and unit testing libraries, specifically the Castle Windsor and Moq libraries

ยท Experience working with asp.net core Web APIs and libraries like Swagger

ยท 1-3 yearsโ€™ experience diagnosing performance and scalability concerns related to Azure infrastructure

ยท Experience designing and supporting distributed solutions in Azure, including selecting appropriate Azure services based on security, operational and cost considerations

ยท Experience deploying and managing Azure infrastructure through Infrastructure as Code, such as Bicep or ARM templates

ยท Excellent cross-functional communication skills โ€“ you can work well alongside implementation techs, engineers and product owners

ยท Demonstrated ability to work effectively in a large codebase โ€“ you know when to refactor and understand the cost of refactoring

ยท Demonstrated ability to navigate ambiguous technical requirements and evolving project scopes, adapting solution approaches and collaborating effectively with cross-functional teams to achieve successful outcomes.

By enabling flexibility in how we work and prioritizing employee wellness, we empower our team to do and be their best. Our benefits package includes health, dental, vision, life, disability insurance, 401K, paid time off, and paid holidays.

RLDatix is an equal opportunity employer, and our employment decisions are made without regard to race, color, religion, age, gender, national origin, disability, handicap, marital status or any other status or condition protected by Federal and/or State laws.

As part of RLDatixโ€™s commitment to the inclusion of all qualified individuals, we ensure that persons with disabilities are provided reasonable accommodation in the job application and interview process. If reasonable accommodation is needed to participate in either step, please donโ€™t hesitate to send a note to accessibility@rldatix.com.

Salary offers are based on a wide range of factors including location, relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also taken into consideration.