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Remote Software Support Engineer Jobs in Elmhurst, IL

Allied Benefit Systems

Software Engineer I

Chicago, IL · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

POSITION SUMMARY The Software Engineer I is responsible for maintaining and developing software ... To support a smooth and efficient remote work experience, the internet connection must be obtained ...

Technical Paradigm LLC

Software Developer

Chicago, IL · On-site +1

The position is fully remote within the USA and offers the potential for equity in the future ... Support team to achieve excellence in response to anticipated growth over the next 3-5 years.

Technical Paradigm LLC

Software Developer

Chicago, IL · Remote

Senior Software Developer (Fintech - fixed income securities trading operations) Remote USA ... This leader's mission is to help set direction and grow a world-class Development & Support team in ...

Circle

Staff Software Engineer

Chicago, IL · Remote

$195K - $257K/yr

... to support the tokenization of the world; analyzing requirements, procedures, and problems to ... Excellent communication skills, able to collaborate with remote teams, share ideas and present ...

Circle

Senior Software Engineer

Chicago, IL · On-site +1

$152K - $205K/yr

... to support the tokenization of the world; analyzing requirements, procedures, and problems to ... Excellent communication skills, able to collaborate with remote teams, share ideas and present ...

BAI

Advanced Software Engineer

Chicago, IL · On-site +1

$85K - $115K/yr

  • Retirement

  • PTO

... support solutions. Our work creates positive ripple effects throughout financial services ... off, hybrid and remote working models, tuition assistance and the ability to work in a ...

Inspira Financial

Sr. Software Engineer (Remote)

Oak Brook, IL · On-site +1

$123K - $163K/yr

We are seeking talented Senior Software Engineers who can create complex .NET back-end solutions and scalable user experiences while collaborating with an experienced team of product development ...

CourtAvenue, Inc

Lead Full-Stack Software Engineer

Chicago, IL · Remote

$140K - $170K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This is a fully remote role with occasional travel for client engagements, on-site installations ... Support hiring, onboarding, and technical evaluation. Cross-Functional Collaboration * Partner with ...

Grainger Businesses

Lead Software Engineer

Lake Forest, IL · On-site +1

$124K - $207K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Remote Req Number 329896 About Grainger W.W. Grainger, Inc., is a leading broad line distributor ... Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and ...

Anomalix

Remote Consulting Engineer

Chicago, IL · On-site +1

Remote Consulting Engineer Company: Anomalix Inc. Location: Remote - Work from home - 75% travel to ... Provide support to existing customers * Troubleshoot customer systems and work with software ...

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All JobsSoftware Support Engineer JobsRemote Software Support Engineer JobsRemote Software Support Engineer Jobs in Elmhurst, IL

Remote Software Support Engineer information

See Elmhurst, IL salary details

$39.3K

$90.3K

$165.8K

How much do remote software support engineer jobs pay per year?

As of Aug 15, 2026, the average yearly pay for remote software support engineer in Elmhurst, IL is $90,298.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,800.00 and $124,500.00 per year, depending on experience, location, and employer.

What does a remote software support engineer do?

A Remote Software Support Engineer assists clients or users with troubleshooting and resolving software issues from a remote location. They diagnose technical problems, provide guidance via email, chat, or phone, and may also help with software installation and updates. In addition to technical expertise, they need strong communication skills to explain solutions clearly. Their work ensures that users can efficiently use software products and minimizes downtime for businesses.

What are the key skills and qualifications needed to thrive as a remote software support engineer, and why are they important?

To thrive as a Remote Software Support Engineer, you need a solid understanding of software troubleshooting, networking principles, and customer service, often backed by a degree in computer science or related field. Familiarity with ticketing systems (like Zendesk or Jira), remote desktop tools, and certifications such as CompTIA A+ or ITIL are commonly required. Excellent problem-solving, clear communication, and self-motivation are crucial soft skills for addressing user concerns and working independently. These abilities ensure efficient support delivery, high customer satisfaction, and effective resolution of technical issues in a remote environment.

What are some common challenges faced by remote software support engineers and how can they be addressed?

Remote Software Support Engineers often encounter challenges such as troubleshooting complex technical issues without physical access to client systems, managing communication across different time zones, and maintaining clear, effective collaboration with both users and internal teams. To address these, it's helpful to develop strong written communication skills, become proficient with remote diagnostic tools, and establish a structured workflow for tracking and resolving support tickets. Actively participating in regular virtual team meetings and leveraging documentation can also greatly improve problem-solving efficiency and team cohesion.

What job categories do people searching Remote Software Support Engineer jobs in Elmhurst, IL look for?

The top searched job categories for Remote Software Support Engineer jobs in Elmhurst, IL are:

What cities near Elmhurst, IL are hiring for Remote Software Support Engineer jobs?

Cities near Elmhurst, IL with the most Remote Software Support Engineer job openings:

Remote Software Support Engineer jobs near you

Software Engineer I

Allied Benefit Systems

Chicago, IL • Remote

Full-time

Medical, Dental, Vision, Life, PTO

Posted 5 days ago

Allied Benefit Systems rating

8.1

Company rating: 8.1 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

106th of 492 rated business services

Job description

POSITION SUMMARY

The Software Engineer I is responsible for maintaining and developing software applications. This position will also be responsible for problem solving, coding, debugging, testing, and troubleshooting through the application development process. This role requires technical expertise and gives you the opportunity to engineer systems and build reliable and secure services for healthcare.

ESSENTIALFUNCTIONS
  • Work in an agileenvironment
  • Contribute to success of project by completing daily scrumtasks.
  • Design, develop, test and release software changes and enhancements.
  • Maintain TDD to improve quality and supportCI/CD.
  • Work closely with QA to help build out automationtests.
  • Meet Allied's expectations for productivity, quality, and goalaccomplishment.
  • Work closely with managers to complete assignedtasks.
  • Adhere to, and apply all applicable privacy and security laws, including but not limited to HIPAA, HITECH and any regulations promulgated thereto.
  • Attend continuing education classes as required, including but not limited to HIPAAtraining.
  • Other duties as assigned.
EDUCATION
  • BS degree in Computer Science, Information Systems, OR equivalent degree or equivalent work experience required.
EXPERIENCE ANDSKILLS
  • 2 to 4 years' experience developing software using Microsoft'splatform
  • Strong understanding of SOLID andOOP
  • Ability to collaborate well with teammembers
  • Understanding of SDLClifecycle
  • Extensive experience coding in C#, ASP.NET/MVC, Web APIs,WCF
  • Experience with SQL Server Development - creating and modifying storedprocedures
  • Excellent ability to debug and troubleshoot all areas of the technologystack
  • Experience maintaining RESTfulAPIs
  • Maintain high standards of data quality andintegrity
  • Excellent verbal and written communicationskills
  • Exposure to Agile DevelopmentMethodology
  • Familiarity with Azure or AWS cloud environments
  • Familiarity withJoget
  • Familiarity with legacy systems like VB6 and classicASP
POSITIONCOMPETENCIES
  • Accountability
  • Analytical Problem Solving
  • Collaboration
  • Quality and Risk Management
  • Systems Thinking
  • Technical/Functional Expertise
PHYSICALDEMANDS
  • This is an office environment requiring extended sitting and computerwork
WORKENVIRONMENT
  • Remote

Here at Allied, we believe that great talent can thrive from anywhere. Our remote friendly culture offers flexibility and the comfort of working from home, while also ensuring you are set up for success. To support a smooth and efficient remote work experience, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 100Mbps download/25Mbps upload. Reliable internet service is essential for staying connected and productive.

The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

Compensation is not limited to base salary. Allied values our Total Rewards, and offers a competitive Benefit Package including, but not limited to, Medical, Dental, Vision, Life and Disability Insurance, Generous Paid Time Off, Tuition Reimbursement, EAP, and a Technology Stipend.

Allied reserves the right to amend, change, alter, and revise, pay ranges and benefits offerings at any time. All applicants acknowledge that by applying to the position you understand that the specific pay range is contingent upon meeting the qualification and requirements of the role, and for the successful completion of the interview selection and process. It is at the Company's discretion to determine what pay is provided to a candidate within the range associated with the role.

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