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Internship Software Support Engineer Jobs in Illinois

Rittal

(Eplan) Technical Support Engineer

Schaumburg, IL · On-site

$75 - $95/hr

Efficient Engineering is when a PLAN becomes EPLAN EPLAN Software & Services LLC provides software ... The Technical Support Engineer will also look to share best practices and lessons learned through ...

Zebra Technologies

Software Engineer I

Lincolnshire, IL · Hybrid

$68K - $102K/yr

Successful completion of a Zebra Technologies Internship Software Engineering knowledge and/or experience Willingness to learn Experience with cloud software development a plus Quantitative ...

Capital One

Staff Software Engineer CI/CD

Chicago, IL

Staff Software Engineer CI/CD As a Staff Engineer at Capital One, you will be a part of a community ... For technical support or questions about Capital One's recruiting process, please send an email to ...

Carefeed

Support Engineer

Chicago, IL · Remote

As a Support Engineer, you'll investigate and fix client issues, design and implement changes to ... Qualifications: * 2+ years in a technical support, client success or software development role

Cintrifuse

Support Engineer

Chicago, IL · On-site

$65 - $95/hr

As a Support Engineer, you'll investigate and fix client issues, design and implement changes to ... Qualifications * 2+ years in a technical support, client success or software development role.

New

Carefeed

Support Engineer

Chicago, IL · On-site +1

As a Support Engineer, you'll investigate and fix client issues, design and implement changes to ... Qualifications: * 2+ years in a technical support, client success or software development role

Clerkie

Software Engineer Internship

Chicago, IL · On-site +1

$80/hr

A note before you apply We're hiring Software Engineering Interns! This is a full-time (40+ hours a ... Build robust and scalable APIs to support our platform's growing user base * Optimize performance ...

Broadcom Inc.

Support Engineer - Mainframe

Lisle, IL · On-site

$59 - $75/hr

## Support Engineer - MainframeApplylocations: USA-IL Lisle Warrenville Roadtime type: Full timeposted ... software solutions.For more information please visit our video library and check out our Connected ...

Broadcom

Support Engineer - Mainframe

Lisle, IL · On-site

May act as a Designated Support Engineer for certain products/ customers. * Continually expands knowledge of Broadcom Support best practices, procedures and systems. * Lead brainstorming sessions to ...

Northern Trust

Technical Software Support Lead

Chicago, IL · On-site

$114K - $194K/yr

The Lead, Software Engineer, is responsible for providing technical support for Asset Management applications, including order management, trade routing, and other top 100 applications. This role ...

Northern Trust

Technical Software Support Lead

Chicago, IL · On-site

$114K - $194K/yr

The Lead, Software Engineer, is responsible for providing technical support for Asset Management applications, including order management, trade routing, and other top 100 applications. This role ...

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All JobsSoftware Support Engineer JobsInternship Software Support Engineer JobsInternship Software Support Engineer Jobs in Illinois

Internship Software Support Engineer information

What is the difference between Internship Software Support Engineer vs Software Support Specialist?

AspectInternship Software Support EngineerSoftware Support Specialist
Required CredentialsCurrently pursuing or recently completed relevant degree (e.g., Computer Science)Typically requires experience or certifications in support or IT
Work EnvironmentInternship setting, learning-focused, entry-level tasksFull-time or part-time support role, more independent
Employer & Industry UsageTech companies, software firms, startupsIT service providers, software companies, tech support teams
Search & Comparison IntentUnderstanding entry-level support roles for students or recent gradsSeeking experienced support roles or career progression

The main difference is that an Internship Software Support Engineer is an entry-level, learning-focused position often held by students or recent graduates, whereas a Software Support Specialist is a more experienced, full-time role requiring prior support experience. Internships provide training and exposure, while support specialists handle ongoing customer issues independently.

What are the most commonly searched types of Software Support Engineer jobs in Illinois?

The most popular types of Software Support Engineer jobs in Illinois are:

What cities in Illinois are hiring for Internship Software Support Engineer jobs?

Cities in Illinois with the most Internship Software Support Engineer job openings:

Internship Software Support Engineer jobs near you

(Eplan) Technical Support Engineer

Rittal

Schaumburg, IL • On-site

$75 - $95/hr

Other

Posted 9 days ago

Job description

Efficient Engineering is when a PLAN becomes EPLAN

EPLAN Software & Services LLC provides software and service solutions in the fields of electrical, automation, and mechatronics engineering. The company develops one of the world’s leading design software solutions for machine and panel builders. We continually evolve the business with help from our Marketing, Sales, and Professional Services Teams as we grow our presence in the North American Markets.

Compensation: 75,000 – 85,000 – 95,000

Location: Candidate must be located near Schaumburg, IL or Farmington Hills, MI

Visit the ePlan Home Page

Role

As a Technical Support Engineer, you are an essential team member willing to help serve our customers, analyze concerns, review optimal solutions based on our portfolio, and help guide our customers towards a positive technical experience in EPLAN solutions. The Technical Support Engineer will also look to share best practices and lessons learned through multiple channels. You will also interact with sales engineers and product specialists from our 2nd level team to solve complex problems.

Key Responsibilities
  • Provide technical product support to EPLAN customers, resolving software and application-related issues.
  • Document, track, and manage support cases within the EPLAN Solution Center.
  • Contribute technical knowledge and best practices to the EPLAN Knowledge Center for customers and colleagues.
  • Collaborate closely with EPLAN Second Level Support to collaborate and resolve complex technical issues.
  • Maintain current knowledge of EPLAN products, updates, and industry developments.
  • Support technical and sales teams with product expertise and customer-related inquiries.
  • Identify potential sales and service opportunities while delivering customer support.
  • Build and maintain positive customer relationships through responsive and professional communication.
  • Ensure support activities comply with established processes, service standards, and response-time expectations.
Required Qualifications
  • Educational background in Electrical Engineering or a related technical discipline.
  • 1 to 2+ years of professional experience in engineering, automation technology, software, or related industries.
  • Experience in technical support, help desk, hotline support, or customer-facing technical roles preferred.
  • Working knowledge of CAE/CAD tools used for electrical, hydraulic, and pneumatic system design.
  • Proficiency with networking concepts, Windows Server, Windows operating systems, and Microsoft Office applications.
  • Strong verbal and written communication skills in English.
  • Excellent interpersonal, networking, and customer relationship management skills.
  • Strong business awareness with the ability to support customer needs while recognizing business opportunities.
  • Ability to work effectively with regional sales teams, technical departments, and support organizations.
  • Flexibility to participate in occasional weekend standby support coverage.
Core Competencies
  • Technical Support & Troubleshooting
  • Customer Service Excellence
  • EPLAN Software Support
  • Electrical Engineering Fundamentals
  • CAE/CAD Systems
  • Windows Server & Windows OS
  • Microsoft Office Suite
  • Network Administration Fundamentals
  • Case Management & Documentation
  • Cross-Functional Collaboration
  • Communication & Relationship Building
  • Sales Opportunity Identification
  • Knowledge Sharing & Training
  • Problem Solving & Analytical Thinking
Additional Information

We will not sponsor applicants for work visas. Applicants must be authorized to work on an unrestricted basis. Hours: M-F. Must reside within an EPLAN location (Farmington Hills, MI or Schaumburg, IL areas).

If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may contact the company’s Human Resources Department at (937) 399-0500.

This option is reserved for individuals who require accommodation due to a disability.

Rittal LLC and Eplan are proud to be an affirmative action/equal opportunity employer. EEO, including Disability/Vets.

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