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Remote Social Worker Jobs in Rochester, NY (NOW HIRING)

M3 Placement

Talent Acquisition Associate

Henrietta, NY · Remote

$22 - $26/hr

Remote (must reside in New York State) STATUS: Part-time or Full-time SUMMARY: M3 Placement and ... This is a great opportunity for candidates with great communication skills who enjoy working with ...

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All JobsSocial Worker JobsRemote Social Worker JobsRemote Social Worker Jobs in Rochester, NY

Remote Social Worker information

See Rochester, NY salary details

$34K

$75.2K

$115.4K

How much do remote social worker jobs pay per year?

As of Aug 17, 2026, the average yearly pay for remote social worker in Rochester, NY is $75,249.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,200.00 and $90,300.00 per year, depending on experience, location, and employer.

What is a remote social worker?

Remote social workers are professionals who provide support, counseling, and resources to individuals, families, or groups through virtual means, such as phone calls, video conferencing, or online chat. They perform many of the same duties as traditional social workers, including case management, crisis intervention, and advocacy, but do so without meeting clients in person. This role allows for greater flexibility and can help reach clients in underserved or rural areas. Remote social workers must maintain confidentiality and adhere to professional ethics while using secure technology platforms.

What does a remote social worker do?

As a remote social worker, your duties are to help your client and their family access services, such as mental health, job assistance, and other forms of state and federal benefits. Your specific responsibilities depend on what type of social work you do. If you work in medical or clinical care, you may work with clients virtually to assess their treatment and insurance options for dealing with specific conditions and behaviors. If you perform telecommute work as a case management specialist, you typically provide client assessment and direct them to the appropriate services by collaborating with healthcare and other social work professionals.

What are the key skills and qualifications needed to thrive as a remote social worker, and why are they important?

To thrive as a Remote Social Worker, you need a relevant degree in social work, state licensure, and experience in case management or counseling. Familiarity with telehealth platforms, secure electronic documentation systems, and compliance with privacy regulations is essential. Strong soft skills such as active listening, empathy, and effective virtual communication set top professionals apart in remote environments. These skills ensure clients receive high-quality support and resources, even when services are delivered remotely.

How do remote social workers maintain effective communication and rapport with clients without in-person meetings?

Remote social workers rely heavily on digital communication tools such as video calls, phone calls, and secure messaging platforms to connect with clients. Building trust and rapport remotely can be challenging, so social workers often use active listening, consistent follow-ups, and clear, empathetic communication to bridge the gap. They also ensure confidentiality and privacy by using secure platforms and adhering to professional standards. Regular virtual check-ins and flexibility in communication methods help accommodate clients’ preferences and needs, fostering a supportive environment despite the lack of face-to-face interaction.

What is the difference between Remote Social Worker vs Remote Counselor?

AspectRemote Social WorkerRemote Counselor
Required CredentialsLicensed Master Social Worker (LMSW) or Licensed Clinical Social Worker (LCSW)Licensed Professional Counselor (LPC) or similar license
Work EnvironmentHealthcare facilities, schools, community agencies, telehealth platformsPrivate practices, mental health clinics, telehealth services
Employer & Industry UsageHealthcare, social services, government agenciesMental health clinics, private practices, wellness organizations
Common Search & ComparisonRemote Social Worker vs Remote Counselor

Both roles involve providing mental health support remotely, but social workers often focus on connecting clients with resources and addressing social determinants, while counselors typically focus on therapy and emotional support. The choice depends on your credentials and career interests within the mental health field.

More about Remote Social Worker jobs

What are the most commonly searched types of Social Worker jobs in Rochester, NY?

The most popular types of Social Worker jobs in Rochester, NY are:

What are popular job titles related to Remote Social Worker jobs in Rochester, NY?

For Remote Social Worker jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Remote Social Worker jobs in Rochester, NY look for?

The top searched job categories for Remote Social Worker jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Remote Social Worker jobs?

Cities near Rochester, NY with the most Remote Social Worker job openings:

Remote Social Worker jobs near you
Infographic showing various Remote Social Worker job openings in Rochester, NY as of August 2026, with employment types broken down into 83% Full Time, 10% Part Time, and 7% Contract. Highlights an 100% Remote job distribution, with an average salary of $75,249 per year, or $36.2 per hour.

Self-Pay Fin Assist Coord IV

University of Rochester

Rochester, NY • Remote

$18.71 - $25.27/hr

Full-time

Re-posted 19 days ago

University Of Rochester rating

8.3

Company rating: 8.3 out of 10

Based on 186 frontline employees who took The Breakroom Quiz

126th of 618 rated colleges and universities

Job description

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

Job Location (Full Address):

Remote Work - New York, Albany, New York, United States of America, 12224

Opening:

Worker Subtype:

Regular

Time Type:

Full time

Scheduled Weekly Hours:

40

Department:

910401 Patient Self-Pay Services

Work Shift:

UR - Day (United States of America)

Range:

UR URCC 204 H

Compensation Range:

$18.71 - $25.27

The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.

Responsibilities:

Counsels patients and their representatives and arranges for payments for services provided. May provide assistance with financial aid applications to various social service agencies.

ESSENTIAL FUNCTIONS

  • Reviews all applications for financial assistance. Reviews and responds to applications within the prescribed timeframes verbally and/or in writing. Investigates financial information relating to the application for financial assistance.
  • Responds to inquiries in a timely fashion. Coordinates status reports to the management team. Acts as the liaison with internal departments, as well as external collection agencies.
  • Maintains and processes current hold bills to ensure timely adjustments and billing to patients occur. Processes adjustments based on reports delivered from leadership. Reviews and makes recommendations for high dollar financial assistance balances to leadership on a weekly basis. Ensures the master file database is updated and accurate. Tracks productivity as defined by management.
  • Coordinates all financial assistance application efforts with staff in partner departments. Performs account registration edits and account adjustments for the financial assistance program.
  • Acts as a backup when needed. Receives incoming calls from internal and external customers regarding billing issues in a timely and customer friendly manner. Meets with patients directly regarding billing issues and financial assistance questions. Receives incoming calls regarding outstanding balances as a result of statements sent. Performs reviews and researches procedures on billing issues on patient accounts.
  • Other duties as assigned.


MINIMUM EDUCATION & EXPERIENCE

  • Associate's degree and 2 years of relevant experience required
  • Or equivalent combination of education and experience

The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University's Mission to Learn, Discover, Heal, Create - and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status,or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.

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