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Remote Social Services Jobs in Rochester, NY (NOW HIRING)

Hybrid (Remote/Office) | Global About the Role: Google is looking for a passionate and results ... services, by helping families and businesses overcome the devastating setbacks caused by water ...

While this is a remote position, candidates must reside in or be willing to relocate to one of the ... We provide both in-person and telehealth services for our clients and offer a competitive fee-for ...

Remote Psychotherapist

Rochester, NY · Remote

$50K - $100K/yr

We are a fee-for-service modeled clinic where therapists are paid per session completed. While this ... Master's Degree from an accredited school in Mental Health Counseling, Social Work, Creative Arts ...

... social media, content marketing, email marketing, and paid advertising. Conversion Rate ... Create and implement strategies to encourage users to refer others to the product or service ...

... social media, content marketing, email marketing, and paid advertising. Conversion Rate ... Create and implement strategies to encourage users to refer others to the product or service ...

Director of Operations

Rochester, NY · Remote

$85K - $135K/yr

This is a remote position with a residency requirement of Rochester, New York. The ideal candidate ... social media postings and marketing systems 8. Optimize ShiftHop's applications and services ...

Provide an array of mental health services to promote individualized patient recovery primarily ... Active LCSW, LMHC, or LMFT license in New York * Minimum 1 year of 1:1 clinical experience using ...

Remote Social Services information

See Rochester, NY salary details

$29.1K

$50.3K

$80.4K

How much do remote social services jobs pay per year?

As of Aug 9, 2026, the average yearly pay for remote social services in Rochester, NY is $50,325.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $56,200.00 per year, depending on experience, location, and employer.

What is the difference between Remote Social Services vs Remote Case Manager?

AspectRemote Social ServicesRemote Case Manager
Required CredentialsSocial work degree, licensure often preferredRelevant degree (social work, counseling), certification varies
Work EnvironmentRemote, community-based, client-facingRemote, administrative and client coordination
Employer & Industry UsageNonprofits, government agencies, healthcareHealthcare providers, insurance companies, social service agencies
Common Search & ComparisonYesYes

Remote Social Services and Remote Case Managers both work in client support roles within social services, often remotely. Social Services roles typically involve broader community outreach and advocacy, while Case Managers focus on coordinating individual client care plans. Both require relevant credentials and are employed across similar industries, making them closely related but distinct roles.

What are the key skills and qualifications needed to thrive as a remote social services professional?

To thrive as a Remote Social Services professional, you need a background in social work or human services, often requiring a relevant degree and state licensure. Familiarity with case management software, secure communication platforms, and telehealth systems is typically necessary. Strong empathy, active listening, and problem-solving skills are crucial for building rapport and supporting clients remotely. These competencies ensure effective client support, accurate documentation, and successful outcomes in a virtual environment.

What is remote social services?

Remote social services refer to support and assistance provided by social workers or organizations through virtual means, such as phone calls, video conferencing, email, or online platforms. These services help individuals and families access counseling, case management, crisis intervention, and resource referrals without the need for in-person meetings. Remote social services have become increasingly popular for their accessibility and flexibility, especially for clients in rural or underserved areas. They maintain confidentiality and quality of care while overcoming geographic and mobility barriers.

What are some typical challenges remote social services professionals face, and how can they effectively address them?

Remote social services professionals often encounter challenges such as building rapport with clients virtually, maintaining confidentiality, and navigating limited access to community resources. To overcome these issues, professionals use secure communication platforms, establish clear boundaries and expectations, and stay updated on digital tools for client engagement. Regular team meetings and supervision also help maintain support and collaboration, ensuring clients receive high-quality care despite the remote setting.
What are the most commonly searched types of Social Services jobs in Rochester, NY? The most popular types of Social Services jobs in Rochester, NY are:
What are popular job titles related to Remote Social Services jobs in Rochester, NY? For Remote Social Services jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Remote Social Services jobs in Rochester, NY look for? The top searched job categories for Remote Social Services jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Remote Social Services jobs? Cities near Rochester, NY with the most Remote Social Services job openings:
Infographic showing various Remote Social Services job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 17% Part Time, 1% Temporary, and 5% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $50,325 per year, or $24.2 per hour.

Integrated Care Coordinator (ICC)

Essen Medical Associates

Rochester, NY • On-site, Remote

$20 - $25/hr

Full-time

Re-posted 28 days ago


Essen Health Care rating

4.6

Company rating: 4.6 out of 10

Based on 9 frontline employees who took The Breakroom Quiz


Job description

Overview
Essen Health Care is the largest privately held, multispecialty medical group in New York, providing high-quality, compassionate care to some of the state's most vulnerable and underserved residents.
Founded in 1999, we've grown from a single primary care office into a network of 50+ locations offering urgent care, primary care and specialty services, from women's health to endocrinology and psychiatry. We also provide nursing home support, care management, and in-home care through our Essen House Calls program. Guided by a Population Health model, our team of 500+ providers deliver care in-person, at home, or via telehealth, ensuring patients get the support they need when and where they need it.
We're looking for talented, motivated individuals to join our growing team. Whether you're a medical provider, administrator, or operations professional, there's a career here for you. Join us in making a real difference in the health of our community.
Job Summary
Position Title: Integrated Care Coordinator
Position Summary: The Integrated Care Coordinator serves as a vital link between patients and healthcare services, ensuring seamless coordination across our multispecialty network. This role focuses on breaking down barriers to care for underserved populations in the Bronx, coordinating between primary care, specialty services, behavioral health, and community resources to deliver comprehensive, patient-centered care.
This position is ideal for individuals looking to make a meaningful impact in the healthcare field while working in a supportive team environment. You'll be part of an organization that has demonstrated over 25 years of commitment to innovating healthcare delivery for underserved communities, with opportunities to grow alongside our rapidly expanding multispecialty medical group.
Responsibilities
Key Responsibilities
  • Develop and maintain comprehensive care plans addressing medical, behavioral, and social determinants of health
  • Coordinate services across Essen's integrated clinical divisions including urgent care, primary care, and specialty services
  • Facilitate smooth transitions between care settings including telehealth, in-person visits, and home care through Essen House Calls
  • Utilize Remote Patient Monitoring tools to track patient progress and proactively address health concerns
  • Monitor patient adherence to care plans and adjust interventions based on outcomes

Patient Engagement & Outreach
  • Conduct initial assessments to identify patient needs, preferences, and barriers to care
  • Perform community outreach to engage underserved populations in the Bronx
  • Educate patients and families about health conditions, treatment options, and self-management strategies in both English and Spanish
  • Support patients in navigating community resources and social services throughout New York City
  • Advocate for patients within the healthcare system to ensure access to appropriate service

Qualifications
Experience / Education
  • High School Diploma
  • 1-2 years of direct patient care experience
  • Experience in Care Coordination or Case Management
  • Experience with Remote Patient Monitoring
  • Familiarity with Electronic Health Records (EHR)
  • Previous experience in outreach, community engagement, social services, or related field

Skills & Competencies
  • Bilingual: Fluent in Spanish and English (Highly preferred)
  • Excellent communication and public speaking skills
  • Ability to work independently and travel within the Bronx
  • Knowledge of community resources and services in New York City
  • Strong organizational and time management skills
  • Cultural sensitivity and ability to work with diverse, underserved populations
  • Proficiency in motivational interviewing and health coaching techniques

Compensation & Benefits
  • Pay: $20.00 - $25.00 per hour
  • Job Type: Full-time
  • Remote & Hybrid opportunities available

Equal Opportunity Employer
  • Essen Health care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.

What Essen Health Care employees say

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