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Social Services Manager Jobs in Rochester, NY (NOW HIRING)

Elderwood

Social Worker- Long Term Care

Brockport, NY · On-site

$25.56/hr

If you are a compassionate social services professional ready to advocate for residents, support ... Manage a social work caseload for residents on an assigned nursing unit * Welcome new residents and ...

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Social Services Manager information

See Rochester, NY salary details

$36.5K

$76.9K

$130.7K

How much do social services manager jobs pay per year?

As of Aug 30, 2026, the average yearly pay for social services manager in Rochester, NY is $76,927.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,700.00 and $86,800.00 per year, depending on experience, location, and employer.

What is a social services manager?

Social services managers are professionals who coordinate and oversee social service programs and community organizations. They are responsible for managing staff, developing program goals, evaluating the effectiveness of services, and ensuring compliance with laws and regulations. Social services managers often work in areas such as child welfare, mental health, substance abuse, and community outreach, aiming to improve the well-being of individuals and families. Their work involves budgeting, policy development, and collaborating with other agencies to provide comprehensive support to clients.

How does a social services manager typically collaborate with other professionals and organizations to support clients?

Social Services Managers frequently work with a range of professionals—including social workers, healthcare providers, educators, and local government agencies—to coordinate comprehensive care for clients. They often facilitate interdisciplinary meetings, develop partnerships with community organizations, and oversee case management to ensure that clients receive holistic support. Effective collaboration and communication skills are essential in this role, as managers need to align services, share resources, and resolve any inter-agency challenges that may arise. This teamwork approach helps maximize positive outcomes for individuals and families.

What are the key skills and qualifications needed to thrive as a social services manager, and why are they important?

To thrive as a Social Services Manager, you need a background in social work or a related field, often with a bachelor's or master's degree and relevant licensure. Familiarity with case management software, budgeting tools, and compliance with regulatory systems is typically required. Leadership, conflict resolution, and strong interpersonal communication are crucial soft skills for effectively guiding teams and supporting clients. These skills and qualifications are vital to ensuring high-quality service delivery, efficient program management, and positive outcomes for both staff and community members.

What is the difference between Social Services Manager vs Social Worker?

AspectSocial Services ManagerSocial Worker
CredentialsBachelor's or Master's in Social Work, relevant certificationsBachelor's or Master's in Social Work, state licensure
Work EnvironmentOversees programs, manages staff, administrative tasksDirect client interaction, counseling, case management
Employer & IndustryNonprofits, government agencies, healthcare organizationsHospitals, schools, community agencies

While both roles focus on supporting individuals and communities, Social Services Managers primarily oversee programs and staff, handling administrative duties. Social Workers engage directly with clients to provide counseling and case management. The roles often work together but differ in scope and responsibilities.

How much do social services managers make?

Social services managers typically earn a median annual salary of around $70,000 to $80,000, depending on experience, location, and the size of the organization. Salaries can range from approximately $45,000 for entry-level positions to over $100,000 for experienced managers or those in high-demand areas. Certification and advanced degrees can also influence earning potential.

What does a social services manager do?

A social services manager oversees programs and staff that provide support and resources to individuals and communities in need. They coordinate services, develop policies, manage budgets, and ensure compliance with regulations, often working with social workers and community organizations. Strong leadership, communication skills, and knowledge of social service systems are essential for this role.

What are the most commonly searched types of Social Services jobs in Rochester, NY?

The most popular types of Social Services jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Social Services Manager jobs?

Cities near Rochester, NY with the most Social Services Manager job openings:

Social Services Manager jobs near you
Infographic showing various Social Services Manager job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $76,962 per year, or $37 per hour.

Social Care Network Care Manager

Finger Lakes Area Counseling and Recovery Agency

Newark, NY • On-site

$20 - $21/hr

Full-time

Re-posted 26 days ago

Job description

Job Summary: The Social Care Network (SCN) Case Manager plays a critical role in advancing integrated, person-centered care through the Social Care Network. This position is responsible for addressing Health-Related Social Needs (HRSN) and Social Determinants of Health (SDOH) by coordinating services across healthcare, behavioral health, and community-based systems.
The SCN Case Manager ensures individuals-particularly those with complex medical, behavioral health, and social needs-are effectively connected to essential supports such as housing, food, transportation, and other stabilizing services. This role emphasizes whole-person care, health equity, and improved outcomes through cross-sector collaboration and data-informed service delivery.
Duties
  1. Conduct comprehensive assessments to identify medical, behavioral health, and social care needs, including screening for HRSN/SDOH
  2. Coordinate and facilitate access to SCN services, including housing supports, nutrition services, transportation, and other community-based interventions
  3. Serve as a liaison between healthcare providers, community-based organizations (CBOs), and social care partners to ensure seamless service delivery
  4. Develop and implement individualized, person-centered care plans that address both clinical and social needs
  5. Support individuals in navigating systems of care and building skills to sustain long-term stability and independence
  6. Monitor progress and adjust care plans based on outcomes and evolving needs
  7. Maintain strong knowledge of local and regional SCN providers and resources
  8. Actively engage community partners to expand access and reduce service gaps
  9. Assist individuals in obtaining essential resources including housing, employment, transportation, food security, and healthcare access
  10. Complete timely and accurate documentation in electronic health records and SCN platforms
  11. Track and report on service utilization, referrals, and outcomes related to SCN interventions
  12. Support quality improvement efforts by monitoring performance measures, including engagement, satisfaction, and health outcomes
  13. Facilitate communication across multidisciplinary teams, including medical, behavioral health, and social care providers
  14. Participate in case conferences and care coordination meetings
  15. Utilize telehealth and digital platforms to enhance access and coordination
  16. Ensure all services are delivered in compliance with FLACRA, Medicaid, and SCN requirements
  17. Promote best practices in integrated care and uphold standards related to confidentiality, safety, and ethical care delivery

Minimum Qualifications: Associates Degree and 2 years experience in Health or Human Services and knowledge and experience with recovery supports, community resources, housing, employment and other professional and nonprofessional services. Experience working with those with substance use disorders mental health diagnosis, and chronic conditions is preferred. Must have valid NYS Driver's License.
Other Skills/Knowledge and Experience
  1. Demonstrates ability to communicate effectively and work cooperatively with culturally diverse persons, staff and community service providers.
  2. Knowledge of local behavioral health services and substance abuse agencies.
  3. Ability to work effectively with diverse and underserved populations
  4. Ability to multi-task in a fast paced environment, have good problem solving skills, as well as excellent time management and organizational skills and the ability to remain calm in a crisis while providing crisis intervention.
  5. Proficient in Internet navigation, Microsoft Office, Outlook, Word, and Excel.
  6. Proficient in the use of electronic health records and ability to learn and utilize SCN data platforms and referral systems

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