ZipRecruiter

Log In

1

Social Services Manager Jobs in Rochester, NY (NOW HIRING)

The ALS Association

Manager, Care Services

Rochester, NY · On-site

$62K/yr

The Care Services Manager is responsible for developing professional and community relationships ... Bachelor's Degree in social work, health administration, public health, nursing, or a related area ...

next page

Showing results 1-20

All JobsSocial Services JobsSocial Services Manager JobsSocial Services Manager Jobs in Rochester, NY

Social Services Manager information

See Rochester, NY salary details

$36.5K

$77K

$130.8K

How much do social services manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for social services manager in Rochester, NY is $76,962.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,700.00 and $86,900.00 per year, depending on experience, location, and employer.

How much do social services managers make?

Social services managers typically earn a median annual salary of around $70,000 to $80,000, depending on experience, location, and the size of the organization. Salaries can range from approximately $45,000 for entry-level roles to over $100,000 for experienced managers in larger agencies or urban areas. Certification and advanced degrees may also influence earning potential.

How does a social services manager typically collaborate with other professionals and organizations to support clients?

Social Services Managers frequently work with a range of professionals—including social workers, healthcare providers, educators, and local government agencies—to coordinate comprehensive care for clients. They often facilitate interdisciplinary meetings, develop partnerships with community organizations, and oversee case management to ensure that clients receive holistic support. Effective collaboration and communication skills are essential in this role, as managers need to align services, share resources, and resolve any inter-agency challenges that may arise. This teamwork approach helps maximize positive outcomes for individuals and families.

What are the key skills and qualifications needed to thrive as a social services manager, and why are they important?

To thrive as a Social Services Manager, you need a background in social work or a related field, often with a bachelor's or master's degree and relevant licensure. Familiarity with case management software, budgeting tools, and compliance with regulatory systems is typically required. Leadership, conflict resolution, and strong interpersonal communication are crucial soft skills for effectively guiding teams and supporting clients. These skills and qualifications are vital to ensuring high-quality service delivery, efficient program management, and positive outcomes for both staff and community members.

What is a social services manager?

Social services managers are professionals who coordinate and oversee social service programs and community organizations. They are responsible for managing staff, developing program goals, evaluating the effectiveness of services, and ensuring compliance with laws and regulations. Social services managers often work in areas such as child welfare, mental health, substance abuse, and community outreach, aiming to improve the well-being of individuals and families. Their work involves budgeting, policy development, and collaborating with other agencies to provide comprehensive support to clients.

What is the difference between Social Services Manager vs Social Worker?

AspectSocial Services ManagerSocial Worker
CredentialsBachelor's or Master's in Social Work, relevant certificationsBachelor's or Master's in Social Work, state licensure
Work EnvironmentOversees programs, manages staff, administrative tasksDirect client interaction, counseling, case management
Employer & IndustryNonprofits, government agencies, healthcare organizationsHospitals, schools, community agencies

While both roles focus on supporting individuals and communities, Social Services Managers primarily oversee programs and staff, handling administrative duties. Social Workers engage directly with clients to provide counseling and case management. The roles often work together but differ in scope and responsibilities.

What are the most commonly searched types of Social Services jobs in Rochester, NY? The most popular types of Social Services jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Social Services Manager jobs? Cities near Rochester, NY with the most Social Services Manager job openings:
Social Services Manager jobs near you
Infographic showing various Social Services Manager job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $76,962 per year, or $37 per hour.

Manager, Social Work Services - United Memorial Medical Center

Rochester Regional Health

Batavia, NY • On-site

$69K - $102K/yr

Full-time

Re-posted 18 days ago

Rochester Regional Health rating

7.3

Company rating: 7.3 out of 10

Based on 218 frontline employees who took The Breakroom Quiz

304th of 887 rated healthcare providers

Job description

Job Title: Manager, Social Work Services
Department: Care Management
Location: United Memorial Medical Center
Hours Per Week: 40
Schedule: Monday - Friday, 8am - 4:30pm
SUMMARY
To manage Social Work Services and supervise the Social Work staff, including Medicaid Specialists, office support, and interpreters. Responsible for the quality of the service. Supports hospital and department policies and goals.
RESPONSIBILITIES
  • Provides supervision for Social Workers, Home Health Coordinators, and office support.
  • Demonstrates knowledge and adherence to the organization's personnel policies and Social Work Services policies.
  • Demonstrates ability to impart the above policies to supervisees and staff.
  • Monitor job performance of supervisees throughout the year through staff meetings, chart review, and observation.
  • Participates in decision-making regarding scheduling available coverage of vacancies.
  • Initiates staff hiring, disciplinary action, performance appraisals, and individual counseling.
  • Screens applicants within a reasonable period of receiving resumes for openings.
  • Assures orientation is provided to new staff.
  • Assures new employees complete the mandatory inservices.
  • Completes performance appraisals annually and competencies.
  • Follows Human Resource policies for the disciplinary process.
  • Provides management to Social Work Services.
  • Revises and reviews service policies as needed, at least at every 3 years.
  • Appropriately develops and administers service budgets.
  • Manager or designee acts as hospital liaison and maintains good working relationship with the certified home care agencies.
  • Provides leadership in the planning and achievement of the goals and objectives of Social Work Services.
  • Demonstrates strong communication skills to assure forthright, effective communication among and between staff members.
  • Participates in management training opportunities offered.
  • Coordinates the Quality Improvement program of the Service.
  • Coordinates or conducts Quality Improvement studies annually in order to assure the quality of social work interventions with patients and families.
  • Develops action plans for follow-up from Quality Improvement studies and communicates such plans to the staff.
  • Attends or designates a representative to the Quality Improvement Committee and actively participates as observed by committee members.
  • Acts as Service liaison to various community organizations.
  • Maintains good working relationships with long term care facilities and community agencies as demonstrated through feedback from these sources.
  • Participates in community task forces and committees.

REQUIRED QUALIFICATIONS
  • Master's degree in Social Work or equivalent.
  • 5 years of increasingly responsible experience within the field of social work, preferably in a hospital setting.
  • New York license in Social Work

PREFERRED QUALIFICATIONS
  • Strong analytical, computer, and communication skills.

EDUCATION:
MS (Required)
LICENSES / CERTIFICATIONS:
BLS - Basic Life Support - American Heart Association (AHA), RN - Registered Nurse - New York State Education Department (NYSED)
PHYSICAL REQUIREMENTS:
S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.
Any physical requirements reported by a prospective employee and/or employee's physician or delegate will be considered for accommodations.
PAY RANGE:
$69,000.00 - $102,000.00
CITY:
Batavia
POSTAL CODE:
14020
The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.
Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.

What Rochester Regional Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply