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Remote Service Jobs in Utah (NOW HIRING)

In this fully remote role, you'll leverage your industry knowledge to review AI-generated responses ... service. The company is an equal opportunity employer and will consider all applications without ...

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Remote Service information

See Utah salary details

$34

$43

$51

How much do remote service jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for remote service in Utah is $43.77, according to ZipRecruiter salary data. Most workers in this role earn between $39.38 and $48.12 per hour, depending on experience, location, and employer.

What is a remote service?

A Remote Service job involves providing customer support, technical assistance, or troubleshooting services from a remote location, rather than in person. Professionals in this role typically use phone, email, chat, or video conferencing tools to assist customers or clients. These jobs are common in IT support, customer service, and technical troubleshooting industries. Remote Service roles require strong communication skills, problem-solving abilities, and proficiency with digital tools to effectively resolve customer issues.

What are the key skills and qualifications needed to thrive in a remote service position?

To thrive as a Remote Service professional, you need strong problem-solving abilities, excellent communication skills, and a solid understanding of relevant technical or customer support knowledge, often backed by prior experience or specialized training. Familiarity with remote support platforms, CRM systems, and troubleshooting tools is typically required, and certifications in IT support or customer service can be advantageous. Superior time management, adaptability, and empathy are essential soft skills for working independently and supporting clients in a virtual environment. These skills and tools are crucial for delivering effective solutions and maintaining high customer satisfaction from a remote setting.

What are the typical challenges faced in a remote service position, and how can they be managed?

One common challenge in Remote Service roles is effectively diagnosing and resolving issues without being physically present, which requires strong analytical skills and clear virtual communication. Managing a consistently high volume of support requests while maintaining quality service can also be demanding, so strong organizational and multitasking abilities are vital. Remote Service professionals often collaborate with distributed teams, making regular virtual meetings and detailed documentation important for coordination. Proactively seeking feedback, using collaboration tools, and staying current with company protocols can help overcome these challenges and excel in the position.

What are the most commonly searched types of Service jobs in Utah?

The most popular types of Service jobs in Utah are:

Infographic showing various Remote Service job openings in Utah as of August 2026, with employment types broken down into 72% Full Time, 13% Part Time, and 15% Contract. Highlights an 100% Remote job distribution, with an average salary of $91,037 per year, or $43.8 per hour.

Remote Install Specialist

ADT Security Services

Springville, UT • Remote

$16.66 - $21/hr

Full-time

Medical, Life, Retirement, PTO

Posted 19 days ago


ADT rating

7.0

Company rating: 7.0 out of 10

Based on 139 frontline employees who took The Breakroom Quiz

42nd of 118 rated security


Job description

Now hiring in the following states: Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Mississippi, Missouri, Nebraska, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Wisconsin, and Wyoming.

Remote Install Specialist are responsible for supporting Installation and/or Servicing customer alarm equipment while providing an awarding wining customer experience leveraging world class tools and technology.  In this remote technical role, you will provide over-the-phone assistance troubleshooting and installing equipment via remote scheduled appointments to new and existing ADT customers.  Our goal is to provide support for our customers' needs remotely while offering peace of mind in assisting customers with protecting what matters most to them. 

Key Responsibilities:

  • Provide top-notch installation assistance to existing customers via scheduled outbound calls, ensuring swift, accurate, and effective solutioning.
  • Install a wide range of ADT products and services, clearly communicating complex issues and their resolutions to enhance the customer experience.
  • Showcase in-depth knowledge of ADT products and services to enhance customer satisfaction.
  • Educate the customer on the functionality of their system for maximum use potential
  • Identify and offer additional security and home automation solutions to further enhance the customer's home and quality of life.  
  • Address various technical issues and determine best course of action for customer resolution to include partnering with Remote Service or Field partners appropriately. 

Experience & Qualifications

  • High school diploma or equivalent required; some college credits or a degree preferred.
  • At least 1 year of Customer Service experience required with technical support experience preferred.
  • Skills: Technical aptitude, excellent problem-solving skills, selling skills, and the ability to handle multiple tasks efficiently.
  • One (1) year of home security systems technician experience is highly preferred. 
  • Work from home position must have private work area that is quiet and free of distractions and meets company standards with adequate internet bandwidth to perform the role. 

Why Join ADT?

  • Work Remotely: Enjoy the flexibility and comfort of working from home.
  • Career Growth: Advance through our tiered specialist program with opportunities for continuous learning and development.
  • Impactful Work: Make a real difference by enhancing the safety and satisfaction of our customers.
  • Supportive Team: Join a collaborative and supportive team dedicated to your success.

The pay range is $16.66 - $21.00 an hour and is based on experience, qualifications, and the role you are selected for.  We offer employees access to healthcare benefits, a 401(k) plan and company match, short-term and long-term disability coverage, life insurance, wellbeing benefits and paid time off among others. Employees accrue up to 120 hours in their first year. Your accrual rate increases after your first year. We also offer 6 paid holidays.

The anticipated end date for application submission 9/11/2026  . The role is scheduled to start 10/12/2026.


What ADT employees say

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Workplace

Get the full story on Breakroom


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About ADT

Sourced by ZipRecruiter

At ADT Commercial, we are in the business of helping people and organizations to protect what matters most to them. Building upon ADT's 145-year legacy, we secure the livelihoods and futures of critical commercial environments, retail location, educational campuses, healthcare facilities and financial institutions across the U.S. as an industry-leading security, fire and life safety systems integrator. We strive to have the most experienced and technically trained and talented teams in the industry, driven by excellence at every turn. At ADT Commercial, we truly believe that our people are the difference - for our organization, the customers we serve and the communities we protect. When you're a part of ADT Commercial, you'll have the opportunity to be a part of that difference every day. With more than 300 locations, a deep national presence, and comprehensive portfolio of solutions and services, our employees are always poised for career advancement and growth. For more information, visit www.adtcommercial.com or follow us on LinkedIn and Facebook.

Industry

Personal services

Company size

10,000+ Employees

Headquarters location

Boca Raton, FL, US

Year founded

1874