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Remote Senior Customer Success Manager Jobs (NOW HIRING)

Tapcheck

Senior Customer Success Manager

About the Job The Senior Customer Success Manager is the strategic anchor of the customer ... If remote, Ideally, candidates will sit in the following states: AL, AZ, CA, CO, DC, DE, FL, GA, ID ...

Hi Marley

Sr. Customer Success Manager

Boston, MA · On-site +1

We are growing rapidly and are looking for a Sr. Customer Success Manager within the insurance or insure-tech industry to join our team. As a Hi Marley Customer Success Manager, you will be the ...

Observe.AI

Senior Customer Success Manager

$133K - $159K/yr

The Opportunity We are seeking a Senior Customer Success Manager to lead adoption, value ... Support for remote and hybrid work connectivity needs * Pre-tax Commuter Benefits : Tax-efficient ...

Tapcheck

Senior Customer Success Manager

Plano, TX · Remote

About the Job The Senior Customer Success Manager is the strategic anchor of the customer ... If remote, Ideally, candidates will sit in the following states: AL, AZ, CA, CO, DC, DE, FL, GA, ID ...

Observe.AI

Senior Customer Success Manager

$133K - $159K/yr

The Opportunity We are seeking a Senior Customer Success Manager to lead adoption, value ... Support for remote and hybrid work connectivity needs * Pre-tax Commuter Benefits : Tax-efficient ...

Apollo GraphQL

Senior Customer Success Manager

$152K - $179K/yr

... Success team as a Senior Customer Success Manager. If you're passionate about delivering ... This is a remote position that can be done from anywhere in the US or Canada, working PST or CST ...

Toolio

Senior Customer Success Manager

Senior Customer Success Manager At Toolio, we're on a mission to help retailers navigate the ... Work From Home stipend to support your remote setup and ongoing home office needs. * Continuous ...

Axon

Sr. Customer Success Manager - Central

$86K - $138K/yr

Sr. Customer Success Manager - Central Chicago, Illinois, United States ... Wisconsin-Remote At Axon, we're on a mission to Protect Life. We're explorers, pursuing society ...

VEHLO

Customer Success Manager, Senior

Dallas, TX · On-site +1

Sr. Customer Success Manager About Vehlo: We started Vehlo in 2019 with a simple goal: to be the ... This role may be performed in a remote, hybrid, or office-based environment depending on business ...

Vehlo

Customer Success Manager, Senior

Sr. Customer Success Manager About Vehlo: We started Vehlo in 2019 with a simple goal: to be the ... This role may be performed in a remote, hybrid, or office-based environment depending on business ...

Vehlo

Customer Success Manager, Senior

Dallas, TX · On-site +1

Sr. Customer Success Manager About Vehlo: We started Vehlo in 2019 with a simple goal: to be the ... This role may be performed in a remote, hybrid, or office-based environment depending on business ...

Toolio

Senior Customer Success Manager

Brooklyn, NY · On-site +1

The Opportunity We are hiring a Senior Customer Success Manager to own customer outcomes after go ... Work From Home stipend to support your remote setup and ongoing home office needs. * Continuous ...

Toolio

Senior Customer Success Manager

The Opportunity We are hiring a Senior Customer Success Manager to own customer outcomes after go ... Work From Home stipend to support your remote setup and ongoing home office needs. * Continuous ...

Genesys

Senior Customer Success Manager

Virginia, IL · On-site +1

Senior Customer Success Manager United States Role Overview: Shape and scale how Customer Success delivers impact by leading high-visibility programs that drive adoption, retention, and growth across ...

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Remote Senior Customer Success Manager information

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$32.5K

$83.1K

$140K

How much do remote senior customer success manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for remote senior customer success manager in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What is the difference between Remote Senior Customer Success Manager vs Remote Customer Success Manager?

AspectRemote Senior Customer Success ManagerRemote Customer Success Manager
ResponsibilitiesOversees client relationships, mentors team members, develops strategies for retentionManages client accounts, ensures satisfaction, supports onboarding
Required CredentialsExperience in customer success, often a bachelor’s degree, leadership skillsCustomer success experience, relevant certifications, communication skills
Work EnvironmentSenior role with strategic focus, often involves cross-team collaborationOperational role, direct client interaction, team support
Industry UsageCommon in SaaS, tech, and service industriesWidely used across similar industries for client management

The Remote Senior Customer Success Manager typically has more strategic responsibilities and leadership duties compared to the Remote Customer Success Manager, who focuses on day-to-day client support and account management. Both roles require customer success experience, but the senior position often involves mentoring and strategic planning.

More about Remote Senior Customer Success Manager jobs

What cities are hiring for Remote Senior Customer Success Manager jobs?

Cities with the most Remote Senior Customer Success Manager job openings:

What states have the most Remote Senior Customer Success Manager jobs?

States with the most job openings for Remote Senior Customer Success Manager jobs include:

What job categories do people searching Remote Senior Customer Success Manager jobs look for?

The top searched job categories for Remote Senior Customer Success Manager jobs are:

Remote Senior Customer Success Manager jobs near you
Infographic showing various Remote Senior Customer Success Manager job openings in the United States as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.

Senior Customer Success Manager [Remote]

Notabene, Inc

New York, NY • On-site, Remote

Full-time

PTO

Re-posted 6 days ago

Job description

Senior Customer Success Manager (AMER)
About Notabene
Notabene is building infrastructure that's transforming how money moves in the digital economy. We're evolving beyond our compliance foundations to enable the next generation of digital financial services between regulated institutions with unprecedented efficiency. With nearly 50 employees across 14 countries and having recently closed our Series B round last November with support from leading investors including Y Combinator, DRW, F-Prime, Jump Capital, Castle Island, and Green Visor Capital, we're looking for people like you to help shape the future rails of the crypto industry.
The impact you will have:
At Notabene, the success of our customers drives everything that we do and our Customer Success team is at the heart of that. As a member of the Customer Success team , you will have a key role in helping to shape the Customer Success strategy while also owning and driving the growth of accounts in your book of business. You will become a trusted advisor to our customers and use data-led insights to help your customer base get the most out of Notabene's products and services. As a core component of your role, you will also own the post sales commercial journey, being responsible for renewal and upsell of customers within your Book of Business.
This is an exciting opportunity to join a critical function that will support our growth and expansion.
Within a year you are successful if...
  • You've directly contributed to increasing the net retention of your Book of Business
  • You can confidently demonstrate knowledge of both our product and also the wider industry
  • Our customers trust and rely on you to help them achieve their goals
  • You are able to manage commercial discussions, identify and proactively mitigate risk and have been able to renewal and grow your book of business.

What you will be doing:
  • Owning the post-sales customer journey, including onboarding, adoption, renewal and upsell
  • Establish, develop and maintain long-term relationships with stakeholders within assigned accounts and proactively identify and report on key customer health metrics
  • Delivering expertise, education, and guidance to customers as they roll out their Travel Rule Compliance program
  • Drive customer upsells by identifying, qualifying, and raising upgrade opportunities with the customer.
  • Contributing to strategic decision making by sharing ideas and feedback on trends including competitor insights, customer needs, sales, product and marketing information and acting as the voice of the customer internally
  • Maintain accurate customer records and notes in our CRM / CS tools (e.g., HubSpot, ChurnZero)
  • There may be expectations to participate in On Call duty outside of office hours

What you bring:
  • Prior working experience in Customer Success or Account Management in a the Cryptocurrency / FinTech / RegTech SaaS space or a complex technical market with experience managing your book of business
  • 6-8 Years Customer Success experience
  • Experience managing the full customer lifecycle including onboarding, adoption, retention and upsell
  • Experience negotiating and closing deals
  • Experience managing a range of clients from SMBs to Enterprise
  • Experience contributing to the creation of Customer success processes and resources
  • High emotional intelligence and some who is motivated by learning and problem solving
  • You are confident in creating and managing relationships with stakeholders at all levels and you are able to successfully communicate with a range of individuals.
  • Thrive on working autonomously with an entrepreneurial mindset.
  • Embody proactivity and are happy rolling up your sleeves and getting stuck in
Nice to Have
  • Experience in Crypto, Fintech or Regtech is a big bonus but isn't required.
  • Payments experience is a huge plus!
    Benefits
    • Flexible Remote Work: Work from anywhere!
    • $1000 WFH Stipend: Use within your first year of employment.
    • MacBook Pro: Procured by you and your manager to find a model that meets your needs.
    • Unlimited PTO: We trust you to take as much holiday as you need.
    • Country-Specific Benefits: Statutory offerings and contributions, managed via our employer-of-record.

    Apply Today!
    If you strongly believe this role is for you, please apply. Notabene considers a broad array of candidates, including those without blockchain experience. Whether you're returning to work after a gap in employment, or taking the next step in your career path, we will be glad to have you on our radar.
    Notabene is proud to be an equal employment workplace and an affirmative action employer. By valuing inclusion and diversity of all forms, we strictly prohibit and do not discriminate based on race, color, religion, national origin, gender, gender identity, gender expression, age, ancestry, citizenship, sexual orientation.

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