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Remote Senior Customer Success Manager Jobs (NOW HIRING)

Perseus Group

Senior Customer Success Manager

$99K - $121K/yr

Senior Customer Success Manager Remote US Overview: TUNE, part of the Andromeda operating group within Constellation Software Inc. (CSI), is a leading SaaS platform in the partner and affiliate ...

Trunk Tools

Sr. Customer Success Manager

Senior Customer Success Manager Trunk Tools is looking for a dynamic and results-driven Senior ... Learning & Growth stipend Flexible long-term work options (remote and hybrid) Free lunch provided ...

Accela, Inc.

Sr. Customer Success Manager

Sr, Customer Success Manager Remote Based - US About The Role: At Accela, our Senior Customer Success Managers own the health and retention of the mid-market book of government agency customers ...

Hewlett Packard Enterprise Development LP

Senior Customer Success Manager This role has been designated as 'Remote/Teleworker', which means you will primarily work from home. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud ...

Post Script

Senior Customer Success Manager

$100K - $117K/yr

Senior Customer Success Manager Remote Postscript is the AI messaging platform trusted by 20,000+ Shopify brands -- including Brooklinen, Ruggable, True Classic, and Dr. Squatch. With a mission to ...

Trunk Tools

Sr. Customer Success Manager

Senior Customer Success Manager Trunk Tools is looking for a dynamic and results-driven Senior ... Learning & Growth stipend Flexible long-term work options (remote and hybrid) Free lunch provided ...

Jobgether

Our partner is looking for a Sr. Customer Success Manager based in Netherlands. As a Senior ... Fully remote working environment, giving you the flexibility to choose where you live and work.

Hewlett Packard Enterprise Development LP

Senior Customer Success Manager This role has been designated as 'Remote/Teleworker', which means you will primarily work from home. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud ...

Hewlett Packard Enterprise

Senior Customer Success Manager This role has been designated as 'Remote/Teleworker', which means you will primarily work from home. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud ...

Northbeam LLC

Senior Customer Success Manager

$15K - $28K/mo

We're a remote-friendly company with physical offices in San Francisco and Los Angeles. As a Senior Customer Success Manager at Northbeam, you will play a critical role in facilitating and ...

Northbeam LLC

Senior Customer Success Manager

$15K - $28K/mo

We're a remote-friendly company with physical offices in San Francisco and Los Angeles. As a Senior Customer Success Manager at Northbeam, you will play a critical role in facilitating and ...

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Remote Senior Customer Success Manager information

See salary details

$32.5K

$83.1K

$140K

How much do remote senior customer success manager jobs pay per year?

As of Sep 14, 2026, the average yearly pay for remote senior customer success manager in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What is the difference between Remote Senior Customer Success Manager vs Remote Customer Success Manager?

AspectRemote Senior Customer Success ManagerRemote Customer Success Manager
ResponsibilitiesOversees client relationships, mentors team members, develops strategies for retentionManages client accounts, ensures satisfaction, supports onboarding
Required CredentialsExperience in customer success, often a bachelor’s degree, leadership skillsCustomer success experience, relevant certifications, communication skills
Work EnvironmentSenior role with strategic focus, often involves cross-team collaborationOperational role, direct client interaction, team support
Industry UsageCommon in SaaS, tech, and service industriesWidely used across similar industries for client management

The Remote Senior Customer Success Manager typically has more strategic responsibilities and leadership duties compared to the Remote Customer Success Manager, who focuses on day-to-day client support and account management. Both roles require customer success experience, but the senior position often involves mentoring and strategic planning.

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Cities with the most Remote Senior Customer Success Manager job openings:

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For Remote Senior Customer Success Manager jobs, the most frequently searched job titles are:

Remote Senior Customer Success Manager jobs near you
Infographic showing various Remote Senior Customer Success Manager job openings in the United States as of September 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.

Senior Customer Success Manager

Remote

Perseus Group
Apparel and Accessories Stores • 1 - 10 employees
Learn more about Perseus Groupexternal

$99K - $121K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago

Job description

Senior Customer Success Manager

Remote US

Overview:

TUNE, part of the Andromeda operating group within Constellation Software Inc. (CSI), is a leading SaaS platform in the partner and affiliate marketing space. TUNE enables brands, agencies, and networks to launch, manage, and optimize performance marketing programs through powerful tracking, attribution, and partner management technology.

Andromeda is an operating group within Constellation Software Inc., focused on acquiring and operating vertical market software businesses. Within this structure, TUNE benefits from the long-term stability, operational expertise, and capital backing of CSI while maintaining the autonomy and agility to innovate and serve its customers in the rapidly evolving performance marketing ecosystem.

As a Senior Customer Success Manager at TUNE, you will work closely with our most strategic customers to ensure they are maximizing the value of the platform. You will act as a trusted advisor, helping clients optimize their partner marketing programs, drive product adoption, and identify opportunities for expansion and long-term growth. This role blends strategic account management, technical platform expertise, and consultative customer engagement, with a strong focus on retention, renewal, and customer success.

Job Responsibilities:

  • Owning a book of business of current clients and serving as a main point of contact for our largest revenue and most strategic accounts
  • Building deep relationships with clients to establish a consultative approach toward growing and optimizing their business
  • Renewing annual contracts and upselling new products to our current clients
  • Promoting new features and services by training and empowering clients to adopt those features
  • Strategizing with clients for deeper utilization of, and success with, the TUNE platform
  • Analyzing future potential, opportunities, and growth for your TUNE accounts.
  • Serving as the Subject Matter Expert (SME) on a specific topic
  • Assisting the Director of Customer Success with training and support of Customer Success Managers
  • Owning and executing ad hoc projects and initiatives as needed

Competencies:

  • A passion for the online & mobile advertising industry
  • Ability to pick up, learn, and quickly become knowledgeable in SaaS tech concepts 5+ years of account management & customer focused experience, utilizing a consultative mindset
  • Past sales or business development experience in the growth of existing clients
  • Experience managing large and strategic brands
  • Experience in affiliate marketing, partner marketing, or performance marketing
  • Ability to prioritize and manage the needs of many accounts
  • Exceptional interpersonal communication, presentation skills, and business acumen.
  • Must feel comfortable engaging with executive leaders.
  • Must have experience negotiating win-win contract conditions with clients. Outgoing, positive, and energetic personality.
  • This role requires building a positive relationship with our clients to support their ongoing loyalty.
  • Must have experience and feel comfortable being in some type of leadership role, fully owning projects and provide training and guidance to other employees.

Qualifications [Minimum required Education and Experience]

  • Bachelor's degree is required

FLSA Designation (US Only):

Exempt

Salary Range:

The estimated base salary range for this role is USD$99,000.00 - USD$121,000.00 per year. We include salary ranges in job postings only where required by applicable pay transparency laws, based on the jurisdictions in which the role may be performed. The posted range is a good faith estimate and reflects factors that are subject to change. Final offer amounts may vary based on job-related factors, including work location, candidate experience and expertise, and other relevant considerations.

Other Compensation (US Only):

This role will also be eligible for participation in a Company profit sharing bonus plan. Plan details will be provided to you upon hire.

Benefits (US Only):

Full time employees will also be eligible for enrollment in a wide range of choices of benefits , including medical, dental, vision, basic life insurance, short/long term disability, 401(k) participation (with company match).

Time off (US Only):

The Company provides a minimum of 10 days of vacation for new employees , sick time based on state requirements, 8 Company-paid holidays and 2 personal holidays per year.We recognize the value and importance of diversity and inclusion in our communities and in the workplace. We celebrate diversity and one of our goals as an employer is to create an inclusive work environment for all employees. We are an equal opportunity employer and do not discriminate against any employee or applicant because of race, religion, sex, sexual orientation including gender identity or expression, pregnancy, national origin, age, marital status, veteran status, disability status, or any other category or characteristic protected by law.Applicants with disabilities who would like to require a reasonable accommodation related to any part of the application process may contact us at Perseus_HR@constellationhbs.com.NOTE: If an applicant is selected to receive a conditional offer of employment, and in accordance with applicable law, a criminal background check may be conducted before the offer becomes final and employment begins. Pursuant to the San Francisco Fair Chance Ordinance, and other applicable laws, we will consider for employment qualified applicants with arrest and conviction records.#Tune

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