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Remote Senior Customer Success Manager Jobs (NOW HIRING)

Senior Customer Success Manager TELUS Health is empowering every person to live their healthiest ... Comprehensive training and onboarding programme * Primarily remote work with a strong preference ...

Senior Customer Success Manager, ANZ Remote - Melbourne; Remote - Sydney At Branch, we power every touchpoint with links that work and insights that prove it. From click to conversion, we make growth ...

Autodesk Senior Customer Success Manager (CSM) The Autodesk Senior Customer Success Manager (CSM) helps Autodesk's customers with Enterprise Business Agreements drive long-term success by executing ...

Senior Customer Success Manager, ANZ Remote - Melbourne; Remote - Sydney At Branch, we power every touchpoint with links that work and insights that prove it. From click to conversion, we make growth ...

Senior Customer Success Manager Proofpoint is looking for a self-starting, responsible, action-oriented, and self-motivated individual to join our growing field services team. The mission of the ...

Senior Customer Success Manager Location United Kingdom: This role is open only to candidates residing in England or Scotland due to operational constraints. About the Role Our Customer Success ...

Senior Customer Success Manager The Senior Customer Success Manager is the strategic anchor of the ... If remote, ideally, candidates will sit in the following states: AL, AZ, CA, CO, DC, DE, FL, GA, ID ...

Senior Customer Success Manager (APAC) Our Customer Success team is looking for a Senior Customer ... This is a fully remote position based in APAC. Responsibilities: * Onboard all new customers into ...

Senior Customer Success Manager DraftWise is building an innovative knowledge platform for the ... We are a fully remote company, though offer the option to cowork in our major cities in North ...

Senior Customer Success Manager DraftWise is building an innovative knowledge platform for the ... We are a fully remote company, though offer the option to cowork in our major cities in North ...

Senior Customer Success Manager DraftWise is building an innovative knowledge platform for the ... We are a fully remote company, though offer the option to cowork in our major cities in North ...

Senior Customer Success Manager Remote Trusted by more than 20,000+ Shopify and Shopify Plus stores--like Brooklinen, Ruggable, True Classic and Dr. Squatch--Postscript gives ecommerce brands the ...

Senior Customer Success Manager DraftWise is building an innovative knowledge platform for the ... We are a fully remote company, though offer the option to cowork in our major cities in North ...

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Remote Senior Customer Success Manager information

See salary details

$32.5K

$83.1K

$140K

How much do remote senior customer success manager jobs pay per year?

As of Jul 7, 2026, the average yearly pay for remote senior customer success manager in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What is the difference between Remote Senior Customer Success Manager vs Remote Customer Success Manager?

AspectRemote Senior Customer Success ManagerRemote Customer Success Manager
ResponsibilitiesOversees client relationships, mentors team members, develops strategies for retentionManages client accounts, ensures satisfaction, supports onboarding
Required CredentialsExperience in customer success, often a bachelor’s degree, leadership skillsCustomer success experience, relevant certifications, communication skills
Work EnvironmentSenior role with strategic focus, often involves cross-team collaborationOperational role, direct client interaction, team support
Industry UsageCommon in SaaS, tech, and service industriesWidely used across similar industries for client management

The Remote Senior Customer Success Manager typically has more strategic responsibilities and leadership duties compared to the Remote Customer Success Manager, who focuses on day-to-day client support and account management. Both roles require customer success experience, but the senior position often involves mentoring and strategic planning.

More about Remote Senior Customer Success Manager jobs
What cities are hiring for Remote Senior Customer Success Manager jobs? Cities with the most Remote Senior Customer Success Manager job openings:
What states have the most Remote Senior Customer Success Manager jobs? States with the most job openings for Remote Senior Customer Success Manager jobs include:
Infographic showing various Remote Senior Customer Success Manager job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.

Senior Customer Success Manager

Careers at Level Data | Level Data

Kalamazoo, MI • Remote

Full-time

Posted yesterday


Job description

LevelData Career Opportunity: Senior Customer Success Manager, State Implementations

Are you passionate about education and data quality? Do you thrive in a collaborative environment where your impact directly influences educational success? If so, LevelData invites you to join our team as a Senior Customer Success Manager. We're on a mission to empower states with trustworthy data, allowing educational leaders to focus on what truly matters: their learners.

About Us: At LevelData, we believe that clean, reliable data is the foundation of effective decision-making in K-12 education. Our simple solutions ensure that states receive data they can trust, enabling educators to make informed choices. We're committed to quality, trust, and collaboration, and we're looking for a like-minded individual to join our dynamic team.

Role Overview: As a Senior Customer Success Manager of State Implementations, you'll play a pivotal role in project managing and driving data excellence. Here's what we're seeking:

GRR and NRR Impact: You're adept at delivering Gross Retention Rate (GRR) and Net Revenue Retention (NRR) impact within a growing organization. Your ability to retain and expand relationships with clients is crucial.

Results in State DOE or Large-Scale Environment: You've demonstrated measurable results in a State Department of Education (DOE) or similar large-scale setting. Your experience navigating complex data landscapes sets you apart.

SaaS Implementation Leadership: You're no stranger to leading complex implementations in a Software as a Service (SaaS) company. Your technical acumen and project management skills ensure successful rollouts.

Qualifications:

  • Bachelor's degree in a relevant field (Education, Data Science, Business, etc.)
  • Proven track record of achieving GRR and NRR targets
  • Experience working with state-level education systems or large-scale data environments
  • Familiarity with SaaS implementation processes

Why Join LevelData?

  • Meaningful Impact: Your work directly influences education outcomes.
  • Collaborative Culture: We value teamwork, transparency, and shared success.
  • Professional Growth: Opportunities to learn, lead, and make a difference.
  • Flexible Work Environment: Embrace remote work, with occasion travel.

If you're ready to contribute to a culture of trust, collaboration, and results, apply today! Let's empower educational leaders together.


All positions are subject to background evaluations and a pre-employment drug screening.