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Remote Saas Startup Jobs in Oregon (NOW HIRING)

Steer

Technical Support Specialist - Remote

OR · On-site +1

Direct SaaS or startup experience. * Highly polished professional communication skills. Interview ... remote work environment * Medical, Dental and Vision insurance within 30 days * 100% employer-paid ...

AcuityMD

Senior Product Manager

OR · On-site +1

$175K - $215K/yr

Join a high-growth startup, backed by world-class investors across Enterprise SaaS and Medical ... Remote work : AcuityMD is committed to supporting full-remote flexibility for employees in the US.

Pallet

Strategic Sales - Remote

OR · Remote

$250K - $350K/yr

Join a well-funded, high-growth startup on a clear path to $100M ARR. * Sell a category-defining AI ... Preferred experience: * 8+ years of experience in enterprise B2B SaaS or enterprise logistics sales.

Canopy Works

FP&A Analyst/Manager

OR · On-site +1

$85K - $106K/yr

Remote (U.S.) or Hybrid (preferred near key hubs) Reports To: VP Finance Department: Finance Level ... Experience in healthcare, SaaS, or hardware-enabled SaaS environments. * Startup or high-growth ...

Upstart

Lead Legal Counsel, Lending Partnerships

OR · On-site +1

Experience drafting and negotiating complex B2B SaaS agreements is required. Experience drafting ... Remote Travel requirements As a digital first company, the majority of your work can be ...

Terzo

(Sr/Staff) Platform Engineer

OR · On-site +1

US - Remote Level : Senior Individual Contributor Team : Engineering The Opportunity Terzo ... Prior work in a B2B SaaS or enterprise data platform environment where uptime and data integrity ...

Cyware

Senior Contracts Manager (REMOTE)

OR · Remote

Come join an exciting cybersecurity product startup that just closed Series C funding round! What ... Extensive experience working on SaaS agreements and/or for a SaaS provider is required

Cresta

Enterprise Account Executive

OR · On-site +1

East Coast/Midwest, Remote About the role: As an Enterprise Account Executive you will focus on ... At a growing startup, you'll have the opportunity to be apart of a fast growing exciting space that ...

Clari + Salesloft

Commercial Account Manager

OR · Remote

United States - Remote This is a fully remote opportunity and can be worked from any location in ... THE SKILL SET: * 2-3 years of proven relationship building & closing experience in a SaaS ...

Prove

Enterprise Account Executive

OR · Remote

$130K - $145K/yr

Remote - US Job Summary The Enterprise Account Executive (Verticals) will have hunter mentality and ... Qualifications and Experience * 3 to 5 years of quota-carrying experience selling complex SaaS ...

Cresta

Forward Deployed Product Manager, AI Agent

OR · On-site +1

Experience in a startup or high-growth SaaS environment * Familiarity with customer support and ... Remote work setup budget to help you create a productive home office * Monthly wellness and ...

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Remote Saas Startup information

What is the difference between Remote Saas Startup vs Remote SaaS Customer Support Specialist?

AspectRemote SaaS Customer Support Specialist
CredentialsTypically requires customer service experience, technical knowledge, and sometimes certifications like IT or support-specific courses
Work EnvironmentCustomer support teams within SaaS companies, often remote, focusing on client interactions and troubleshooting
Employer & Industry UsageUsed by SaaS companies to describe roles focused on client support and service
Comparison FocusCustomer support functions within SaaS startups, emphasizing client interaction and issue resolution

While a Remote SaaS Customer Support Specialist focuses on assisting clients and resolving technical issues, a Remote SaaS Startup refers to the broader company environment operating remotely in the SaaS industry. The support specialist role is a specific job within a SaaS startup, which may have various roles and functions. Understanding this distinction helps clarify job expectations and career paths within SaaS companies.

What are popular job titles related to Remote Saas Startup jobs in Oregon? For Remote Saas Startup jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Remote Saas Startup jobs in Oregon look for? The top searched job categories for Remote Saas Startup jobs in Oregon are:
What cities in Oregon are hiring for Remote Saas Startup jobs? Cities in Oregon with the most Remote Saas Startup job openings:
Remote Saas Startup jobs near you
Infographic showing various Remote Saas Startup job openings in Oregon as of August 2026, with employment types broken down into 93% Full Time, 4% Part Time, and 3% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution.

Technical Support Specialist - Remote

Steer

OR • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago

Job description

About The Role

As a Technical Support Associate, you'll be part of a growing team responsible for supporting a digital experience offering for our customers.  Your mission is to deliver amazing customer experiences. We are the go-to team for both our internal and external stakeholders. This role bridges customer success, onboarding, and basic technical implementation - ensuring every client's experience is aligned with their business needs and delivers value from day one. You'll be one of the members of our technical support team,  helping define the playbook and set the tone for how we bring solutions to life for our customers. Your work will directly impact customer satisfaction, retention, and time-to-value.

You Will:

  • Own technical support for customers
  • Be the point of contact for customers, ensuring all phases of their experiences are resolved quickly and effectively.
  • Own Level 1 support resolutions.
  • Own Level 2+ ticket creation and internal triage.
  • Set up, transfer, troubleshoot phone number ownership. 
  • Maintain data connection stability.
  • Own product retraining
  • Maintain up-to-date documentation on procedures and solutions.
  • Provide feedback internally on user experience, improvements or feature requests.
  • Evaluate system potential through assessing compatibility of new programs with existing programs.
  • Tailor and configure customer-facing templates based on client inputs and business goals - no custom development required, but small updates and adjustments will be common
  • Implement scheduling tools and CRM. This includes integration, configuration, training and enablement.
  • Troubleshoot technical issues and coordinate timely updates to live configurations as needed
  • Collaborate closely with teammates focused on integrations, scheduling, and CRM setup to create a seamless service experience

You Are:

  • Someone with strong communication skills who can follow a customer's narrative, understand their point of view, and explain solutions clearly.
  • Curious by nature and motivated to understand how things work.
  • Customer-first in your approach, showing empathy, clarity, and patience.
  • Proactive, resourceful, and ownership-driven - you anticipate needs, take initiative, and follow through.
  • Comfortable building relationships with people across different teams and functions.
  • Organized and able to manage multiple tasks or threads at the same time.


You Have

Must-Have:

  • 2+ years of experience in technical support, onboarding, implementation, or progressive customer service, ideally in a SaaS or digital tools environment.
  • Experience troubleshooting, testing, and training customers across multiple products or features.
  • Experience owning support targets such as ticket completion, response times, or resolution metrics.
  • Experience configuring or managing a client-facing product or tool, such as a templated platform, dashboard, or embedded experience.
  • Experience using a CRM, preferably HubSpot or Salesforce.

Nice-to-Have:

  • Experience working directly with APIs, including basic understanding of how data moves between systems.
  • Experience in the automotive industry or with auto repair shop management tools.
  • Experience working with VoIP or telephony systems.
  • Prior success in a remote work environment.
  • Direct SaaS or startup experience.
  • Highly polished professional communication skills.

Interview Process

  1. Initial Screen - 20min
  2. Wonderlic Assessment
  3. Hiring Manager Interview - 30min
  4. Executive Interview - 30min
    Problem Solving Exercise - 1hr


Salary : 60,000 USD

We Offer

  • 100% remote work environment
  • Medical, Dental and Vision insurance within 30 days
  • 100% employer-paid medical insurance
  • Equity package
  • Flexible PTO with 15 days minimum
  • Generous Parental Leave
  • FSA and HSA options
  • 401(k)
  • Learning Stipend
  • WFH Equipment
  • Chance to work with the latest technology
  • A collaborative, high ownership culture
  • Opportunities for development and career growth

Apply