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Description

IT Manager

Houston, TX | Full-Time |  

ABOUT GLOBAL COMPRESSION SERVICES

Global Compression Services (GCS) is a comprehensive, independent provider of parts, repairs, and field services for natural gas compressors, gas engines, and ignition systems. With 12 service centers positioned across North America's major oil and gas producing basins, GCS brings deep technical expertise and hands-on support directly to the field. Serving producers and operators worldwide, GCS supports all major compressor and engine platforms with a commitment to equipment reliability, uptime, and responsive local service. For more information, visit global-compression.com.

POSITION SUMMARY

GCS is seeking a hands-on, business-savvy IT Manager to oversee and elevate our information technology infrastructure, systems, and support functions from our Houston, TX headquarters. This role is ideal for a collaborative technology leader who thrives in a lean, fast-moving environment and can balance day-to-day IT operations with longer-term strategic improvements.

Reporting directly to senior leadership, the IT Manager will serve as the single point of accountability for all IT across the organization - including corporate systems, field service technology, ERP/business applications, cybersecurity, and helpdesk support for a geographically distributed workforce.

KEY RESPONSIBILITIES

Infrastructure & Operations

• Manage and maintain all IT infrastructure including servers, networking, cloud platforms, and endpoint devices across corporate HQ and 12+ service center locations
• Manage the day-to-day relationship with GCS's outsourced Managed Service Provider (MSP), including service levels, escalations, and contract performance; evaluate and manage other third-party vendors and technology partners
• Ensure high availability of business-critical systems and lead incident response and resolution
• Oversee backup, disaster recovery, and business continuity planning

Business Applications & ERP

• Administer and support core business applications including ERP, CRM, and field service management systems
• Partner with operations, finance, and field service teams to identify process improvement opportunities enabled by technology
• Lead or coordinate system upgrades, integrations, and new application rollouts

Cybersecurity & Compliance

• Implement and maintain IT security policies, controls, and employee training programs
• Monitor for threats and vulnerabilities; coordinate response to security incidents
• Ensure compliance with applicable data protection and cybersecurity standards

Field & Remote Support

• Provide IT support to field technicians and remote offices across North America
• Evaluate and deploy mobile and field-service technology solutions that improve technician productivity

Leadership & Strategy

• Develop and manage the IT budget; track spend against plan and identify cost optimization opportunities
• Build and maintain an IT roadmap aligned with GCS's growth and operational priorities
• Mentor and develop any direct IT staff or contractors; coordinate with the outsourced MSP where applicable

QUALIFICATIONS

Required

• Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience)
• 7+ years of progressive IT experience, including at least 2 years in a management or team lead role
• Strong working knowledge of network infrastructure, Windows/Azure environments, Microsoft 365, and endpoint management
• Hands-on experience with ERP system administration (e.g., SAP, Microsoft Dynamics, or similar)
• Demonstrated ability to support multi-site or distributed organizations
• Strong communication skills; able to translate technical concepts for non-technical stakeholders

Preferred

• Experience supporting field service or industrial / energy sector operations
• Familiarity with OT/SCADA environments or operational technology in an industrial setting
• Experience working within a private equity-backed portfolio company
• Relevant certifications: CompTIA Security+, Microsoft Azure, ITIL, or similar

COMPENSATION & BENEFITS

Bonus

Annual performance-based incentive

Health Benefits

Medical, dental, and vision coverage

Retirement

401(k) with company match

PTO

Competitive paid time off plus company holidays

Location

Houston, TX (on-site with some travel to service centers)