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Remote Player Support Jobs in California (NOW HIRING)

Ricochet360

$500K/yr

  • Medical

  • Dental

  • Vision

  • PTO

You are naturally entrepreneurial You are streetwise Team player with good collaborative skills ... the support and tools you'll need to succeed Generous contribution to individual and dependent ...

Zoo

Technical Customer Support Specialist

Los Angeles, CA · On-site +1

$60K - $80K/yr

We are headquartered in Los Angeles, CA with both a local and remote team. We were founded and ... Able to operate autonomously and work asynchronously, while also being an effective team player ...

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All JobsPlayer Support JobsRemote Player Support JobsRemote Player Support Jobs in California

Remote Player Support information

What is a remote player support?

A Remote Player Support job involves assisting players of video games or online platforms with their questions, technical issues, or account problems, all while working from a remote location. This role typically includes responding to customer inquiries via chat, email, or sometimes phone, troubleshooting common issues, and providing helpful information to ensure a positive player experience. Remote Player Support agents often work for gaming companies or third-party support providers and must have strong communication skills, patience, and a good understanding of the games or platforms they support.

What are the key skills and qualifications needed to thrive as a remote player support specialist, and why are they important?

To thrive as a Remote Player Support Specialist, you need strong problem-solving abilities, excellent written communication, and familiarity with customer service principles, often supported by experience in gaming or technical support. Proficiency with support ticketing systems, CRM software, and sometimes knowledge of specific game platforms or chat tools is typically required. Patience, empathy, and the ability to multitask are critical soft skills that set top performers apart. These skills and qualities ensure efficient resolution of player issues, foster positive player experiences, and uphold the reputation of the gaming company.

What are some common challenges faced by remote player support specialists, and how can they be effectively managed?

Remote Player Support specialists often encounter challenges such as handling high volumes of inquiries, managing player frustrations, and troubleshooting technical issues without direct access to user devices. Success in this role requires strong communication skills, adaptability, and the ability to remain calm under pressure. Many teams utilize collaborative tools and knowledge bases to share solutions and support each other, which helps in resolving complex cases efficiently. Regular training and feedback sessions also aid in staying updated with game changes and improving service quality.

What is the difference between Remote Player Support vs Customer Service Representative?

AspectRemote Player SupportCustomer Service Representative
CredentialsBasic technical knowledge, customer service skillsSimilar customer service skills, sometimes technical knowledge
Work EnvironmentRemote, gaming or entertainment industryRemote or in-office, various industries
Industry UsageGaming, entertainment, tech companiesRetail, telecom, finance, various sectors
Search & Comparison IntentFocus on gaming support rolesGeneral customer support roles

Remote Player Support and Customer Service Representative roles share customer service skills and often require similar credentials. However, Remote Player Support is specialized for the gaming or entertainment industry, focusing on technical and gameplay issues, while Customer Service Representatives serve broader industries. Both roles are typically remote, but their industry focus and technical requirements differ.

What are the most commonly searched types of Player Support jobs in California?

The most popular types of Player Support jobs in California are:

What are popular job titles related to Remote Player Support jobs in California?

For Remote Player Support jobs in California, the most frequently searched job titles are:

What job categories do people searching Remote Player Support jobs in California look for?

The top searched job categories for Remote Player Support jobs in California are:

What cities in California are hiring for Remote Player Support jobs?

Cities in California with the most Remote Player Support job openings:

Remote Player Support jobs near you

Paralegal (Remote)

Superior Executive Legal Recruiting

Los Angeles, CA • Remote

Full-time

Re-posted 17 days ago

Job description

Role: Paralegal
Location: Remote
 
Job Overview:
Law firm located in Los Angeles, CA seeks an experienced and professional full-time Paralegal (Remote) with a minimum of one year experience. Candidate will support a Team of attorneys in U.S. wage and hour litigation.
 
The candidate must be proficient in Microsoft Office (i.e. Microsoft Outlook, Excel, and Word).  The ideal candidate can communicate effectively and professionally with a Team of Attorneys and clients, is highly organized and detail-oriented, a team player, excels in deadline driven environments, and takes initiative to anticipate attorney needs.
 
Responsibilities:
Efficiently handle and organize legal documents in a remote work environment.
Utilize court websites, court vendor websites and others as needed to gather requested case information.
Handle calendaring, scheduling, and deadlines as needed. Keep attorneys organized and on track.
Track deadlines, maintain follow-up and be aware of current status on all Team cases.
File documents accurately and promptly to meet court rules and deadlines if necessary. 
Provide administrative support to your Attorney Team.
Understand and adhere to legal ethics and confidentiality requirements. 
 
Qualification:
Experience working within the U.S. legal system.
Proficiency in English with excellent written and verbal communication skills.
Experience as a Paralegal professional providing administrative support to a team of Attorneys.
Knowledge of MS Office 
Outstanding time-management and typing skills.
Ability to multitask and being comfortable dealing with a team of Attorneys.
Relevant certifications or diploma
Willing to work hours: 830AM-530PM PST.
Working knowledge of litigation management software systems is a plus.
 
Requirements:
Own Laptop or Desktop (8GB RAM, Core i5 or above) with an internet connection of at least 20 Mbps.
1 main computer with at least core i5 processor.
A backup computer with at least core i3 processor.
Internet service provider with at least 20 mbps speed with no capping / data limit.
At least 10 mbps backup internet service.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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