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Remote Patient Reported Outcome Jobs (NOW HIRING)

Tufts Medicine

$26.50 - $35.25/hr

... and patient-reported outcome measures, as well as support for device setup, remote monitoring, adherence tracking, and troubleshooting. Preferred experience includes administering cognitive ...

Seamless Assist

Cardiology Patient Navigator (Coordinator)

$18 - $23.50/hr

Remote Tools: EMR/EHR systems, remote patient monitoring platforms Role Overview Our client is ... Friendly, collaborative, and outcomes-focused * Comfortable balancing 150+ patients across multiple ...

Innovaccer Analytics

Practitioner

... remote patient monitoring (RPM) data, lab results, vital signs, and patient reported symptoms ... Achieve clinical outcomes and KPIs for a panel of patients * Serve as the interface between the ...

Innovaccer Analytics

4252-Nurse Practitioner

... remote patient monitoring (RPM) data, lab results, vital signs, and patient reported symptoms ... Achieve clinical outcomes and KPIs for a panel of patients * Serve as the interface between the ...

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How much do remote patient reported outcome jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for remote patient reported outcome in the United States is $19.40, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $21.88 per hour, depending on experience, location, and employer.

What is the difference between Remote Patient Reported Outcome vs Remote Patient Monitoring Coordinator?

AspectRemote Patient Reported OutcomeRemote Patient Monitoring Coordinator
CredentialsTypically requires healthcare or research certifications, such as RN, LPN, or clinical research certificationsOften requires healthcare or technical certifications, such as RN, medical assistant, or health tech training
Work EnvironmentPrimarily involves collecting patient-reported data remotely, often via surveys or appsInvolves managing remote monitoring devices and data, coordinating patient care remotely
Employer & Industry UsageUsed in clinical research, healthcare, and patient-centered studiesCommon in healthcare systems, telehealth services, and remote patient management programs

Remote Patient Reported Outcome focuses on collecting patient feedback and health data directly from patients, often through surveys. In contrast, Remote Patient Monitoring Coordinator manages remote devices and oversees patient data collection from monitoring equipment. Both roles support remote healthcare but differ in their primary functions and data sources.

What is a remote patient reported outcome specialist?

A Remote Patient Reported Outcome (PRO) specialist is a healthcare professional who collects, analyzes, and manages data that patients provide about their health status from a distance, typically using digital tools or surveys. They play a critical role in clinical trials and ongoing medical care by ensuring that the patient's perspective on symptoms, treatment effects, and quality of life is accurately captured and reported to care teams or researchers. This information helps clinicians and researchers understand the effectiveness of treatments and improve patient-centered care. Remote PRO specialists often work with electronic health record systems, telehealth platforms, and specialized PRO software.

What are the key skills and qualifications needed to thrive as a remote patient reported outcome specialist?

To thrive as a Remote Patient Reported Outcome (PRO) Specialist, you need a background in healthcare, data collection, and patient engagement, often supported by a degree in health sciences or a related field. Familiarity with electronic data capture (EDC) systems, telehealth platforms, and regulatory compliance such as HIPAA is typically required. Excellent communication, attention to detail, and strong organizational skills are crucial for effectively gathering and managing sensitive patient data. These skills ensure accurate, trustworthy patient-reported data that supports clinical research and improves healthcare outcomes.

What are some common challenges faced by professionals working with remote patient reported outcomes, and how can they be addressed?

Professionals working with Remote Patient Reported Outcomes often encounter challenges such as ensuring high patient engagement, maintaining data quality, and addressing technical issues related to digital platforms. Patients may struggle with understanding how to use reporting tools or may not consistently provide timely, accurate feedback. To overcome these challenges, it's important to implement user-friendly interfaces, provide clear instructions and support, and regularly communicate with patients to encourage participation. Collaboration with IT and clinical teams is also crucial to troubleshoot issues and optimize data collection processes.
More about Remote Patient Reported Outcome jobs
What cities are hiring for Remote Patient Reported Outcome jobs? Cities with the most Remote Patient Reported Outcome job openings:
What are the most commonly searched types of Patient Reported Outcome jobs? The most popular types of Patient Reported Outcome jobs are:
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Remote Patient Reported Outcome jobs near you
Infographic showing various Remote Patient Reported Outcome job openings in the United States as of August 2026, with employment types broken down into 3% As Needed, 71% Full Time, 19% Part Time, and 7% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $40,342 per year, or $19.4 per hour.

Patient Outreach Coordinator (Contract)

PatientIQ

Chicago, IL • On-site, Remote

Contractor

Medical, Dental, Vision, Retirement, PTO

Posted 18 days ago

Job description

About PatientIQ
PatientIQ is a fast-growing health tech company on a mission to improve patient outcomes. We partner with healthcare providers, medical device companies, and researchers to collect, analyze, and act on patient-reported outcomes data at scale - powering smarter clinical decisions and accelerating the future of value-based care.
Headquartered in Chicago and backed by top-tier venture capital and major health system investors, PatientIQ is building the largest platform for healthcare providers, industry partners, and researchers to collaborate on what matters most: helping patients get better.
The opportunity
Healthcare organizations are under increasing pressure to collect patient-reported outcome (PRO) data to comply with CMS mandates and demonstrate care quality. While PatientIQ's platform automates the majority of that outreach digitally, some patients require a more personal touch - a real person on the other end of the line.
PatientIQ is expanding its patient outreach function, and we're looking for someone ready to grow with it.
As a Patient Outreach Coordinator, you'll conduct outbound calls to patients on behalf of our health system customers, working to ensure they complete outstanding PRO surveys at critical care milestones. You'll have real input into how this function evolves - identifying patterns, refining scripts and workflows, and helping shape the processes that make patient outreach more effective as we grow.
This is an ideal role for someone early in their career who is detail-oriented, comfortable on the phone, and energized by the opportunity to improve and refine how things work rather than simply follow a fixed script
This is a CONTRACT role with hourly pay, expected to be around 40 hours per week. It is not benefits eligible.
What you'll do
  • Conduct outbound calls to patients on behalf of PatientIQ health system customers, guiding them to complete outstanding PRO surveys at pre- and post-operative timepoints
  • Follow approved call scripts and objection handling guides, adapting your approach based on patient context while staying within defined protocols
  • Log every call attempt with accuracy and notes using PatientIQ's internal tracking tools
  • Manage your daily call queue by priority, ensuring highest-risk patients (those closest to survey expiration windows) are reached first
  • Adhere strictly to HIPAA requirements, do-not-call policies, and approved voicemail protocols at all times
  • Escalate clinical questions or concerns immediately using the defined escalation path
  • Provide regular feedback on call patterns, patient objections, and process gaps to help the team continuously improve scripts, workflows, and tooling
  • Participate in training and quality review sessions as the outreach program matures

What success looks like
We believe clarity drives performance. Here's what the first 90 days look like in this role:
30 days
- Completes onboarding and PatientIQ platform training
- Demonstrates accurate call logging with no material errors
- Passes a script read and live call observation with hiring manager
- Has begun making independent calls
60 days
- Independently managing full daily call queue across active pilot accounts with no daily check-in required
- Logging accuracy consistently high (reviewed weekly)
- Has surfaced at least one process observation or improvement suggestion
90 days
- Measurable PRO completion lift attributable to call outreach on at least one pilot account
- Call handling feels natural and confident across all four scenario types (live, voicemail, objection, clinical escalation)
- Has contributed meaningfully to at least one script or workflow refinement
Requirements
What you bring
  • Bachelor's degree or equivalent practical experience
  • Prior experience in a patient-facing, customer service, or outbound calling role
  • Strong verbal communication skills and comfort engaging with patients over the phone with empathy and professionalism
  • High attention to detail and a habit of thorough, accurate documentation
  • Process-oriented mindset, you notice when something could work better, and you say so
  • Ability to work independently in a remote environment with minimal day-to-day supervision

Nice to have
  • Bachelor's degree in a healthcare-related field or equivalent practical experience
  • Familiarity with healthcare terminology, clinical workflows, or patient engagement concepts
  • Experience in high growth SaaS environments
  • Familiarity with HIPAA or other compliance frameworks
  • Demonstrated experience in healthcare operations, quality improvement, or care coordination

Benefits
Why PatientIQ?
  • Mission-driven work. We're solving a hard problem that matters - improving patient outcomes through better data. Every person here is working on something real.
  • True idea meritocracy. Great ideas win, regardless of title. We encourage every team member to challenge the status quo.
  • World-class team. You'll work alongside people who are at the top of their fields in health tech, enterprise software, and clinical science.
  • Fast-growing. We're building the largest platform for healthcare providers and industry to collaborate - and we're just getting started.
  • Great benefits. Top-notch health, dental, and vision. 401(k). Flexible PTO - we trust you to take the time you need. Professional development stipends.
  • Real ownership. This is not a role where you maintain someone else's playbook. You'll build, shape strategy, and see your impact directly.

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