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Remote Patient Reported Outcome Jobs in Iowa (NOW HIRING)

Harris

(Remote) Executive Vice President

Nevada, IA · Remote

Reporting to a Harris Group Leader, you'll play a pivotal role in achieving the strategic and ... Specializing in patient privacy, EHR optimization, and interoperability, our diverse team-including ...

Harris

(Remote) Executive Vice President

Nevada, IA · Remote

Reporting to a Harris Group Leader, you'll play a pivotal role in achieving the strategic and ... Specializing in patient privacy, EHR optimization, and interoperability, our diverse team-including ...

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Remote Patient Reported Outcome information

What is the difference between Remote Patient Reported Outcome vs Remote Patient Monitoring Coordinator?

AspectRemote Patient Reported OutcomeRemote Patient Monitoring Coordinator
CredentialsTypically requires healthcare or research certifications, such as RN, LPN, or clinical research certificationsOften requires healthcare or technical certifications, such as RN, medical assistant, or health tech training
Work EnvironmentPrimarily involves collecting patient-reported data remotely, often via surveys or appsInvolves managing remote monitoring devices and data, coordinating patient care remotely
Employer & Industry UsageUsed in clinical research, healthcare, and patient-centered studiesCommon in healthcare systems, telehealth services, and remote patient management programs

Remote Patient Reported Outcome focuses on collecting patient feedback and health data directly from patients, often through surveys. In contrast, Remote Patient Monitoring Coordinator manages remote devices and oversees patient data collection from monitoring equipment. Both roles support remote healthcare but differ in their primary functions and data sources.

What is a Remote Patient Reported Outcome (PRO) specialist?

A Remote Patient Reported Outcome (PRO) specialist is a healthcare professional who collects, analyzes, and manages data that patients provide about their health status from a distance, typically using digital tools or surveys. They play a critical role in clinical trials and ongoing medical care by ensuring that the patient's perspective on symptoms, treatment effects, and quality of life is accurately captured and reported to care teams or researchers. This information helps clinicians and researchers understand the effectiveness of treatments and improve patient-centered care. Remote PRO specialists often work with electronic health record systems, telehealth platforms, and specialized PRO software.

What are the key skills and qualifications needed to thrive as a Remote Patient Reported Outcome (PRO) Specialist, and why are they important?

To thrive as a Remote Patient Reported Outcome (PRO) Specialist, you need a background in healthcare, data collection, and patient engagement, often supported by a degree in health sciences or a related field. Familiarity with electronic data capture (EDC) systems, telehealth platforms, and regulatory compliance such as HIPAA is typically required. Excellent communication, attention to detail, and strong organizational skills are crucial for effectively gathering and managing sensitive patient data. These skills ensure accurate, trustworthy patient-reported data that supports clinical research and improves healthcare outcomes.

What are some common challenges faced by professionals working with Remote Patient Reported Outcomes (PROs), and how can they be addressed?

Professionals working with Remote Patient Reported Outcomes often encounter challenges such as ensuring high patient engagement, maintaining data quality, and addressing technical issues related to digital platforms. Patients may struggle with understanding how to use reporting tools or may not consistently provide timely, accurate feedback. To overcome these challenges, it's important to implement user-friendly interfaces, provide clear instructions and support, and regularly communicate with patients to encourage participation. Collaboration with IT and clinical teams is also crucial to troubleshoot issues and optimize data collection processes.
What are the most commonly searched types of Patient Reported Outcome jobs in Iowa? The most popular types of Patient Reported Outcome jobs in Iowa are:
What are popular job titles related to Remote Patient Reported Outcome jobs in Iowa? For Remote Patient Reported Outcome jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Remote Patient Reported Outcome jobs in Iowa look for? The top searched job categories for Remote Patient Reported Outcome jobs in Iowa are:
What cities in Iowa are hiring for Remote Patient Reported Outcome jobs? Cities in Iowa with the most Remote Patient Reported Outcome job openings:
Remote Patient Reported Outcome jobs near you

Patient Billing Representative

Five Star Solutions

Des Moines, IA • On-site, Remote

$14/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Join us as a Patient Billing Specialist, where you'll support patients with payment processing, billing education, insurance verification, and claims-related inquiries. This role delivers empathetic, accurate, and compliant service while navigating healthcare billing systems and policies. Agents perform all payment processing and payment plan functions in addition to advanced billing, insurance, and claims support.
This is a remote position for those that reside in = AL, GA, ID, IA, IN, KS, LA, MI, MS, NV, NC, ND, OH, OK, PA, SC, SD, TX, TN, UT, VA, WV, WI, WY
Qualifications
  • Customer service or call center experience required.
  • Healthcare billing, insurance, or claims experience strongly preferred.
  • Payment processing or financial transaction experience preferred.
  • High school diploma or GED required; additional billing or healthcare education a plus.
  • Technical proficiency with EMR systems and standard computer applications.
  • Ability to work independently in a remote or virtual environment.
  • Must be able to speak, read, write, and understand English.
  • Background check required in accordance with applicable laws.

Essential Functions
These functions emphasize patient advocacy, analytical billing expertise, regulatory awareness, and high-quality service delivery.
Patient Payment & Account Support
  • Accurately process patient payments via phone in accordance with Privia financial responsibility policies.
  • Create, update, and maintain payment plans following established guidelines.
  • Ensure transaction accuracy, proper documentation, and data integrity.

Billing, Insurance & Claims Support
  • Interpret and clearly explain claim notes, balances, and billing outcomes to patients.
  • Verify, audit, and update insurance information for completeness and accuracy.
  • Add or update insurance data within the EMR and resubmit pending or corrected claims.
  • Educate patients on billing concepts including coordination of benefits, deductibles, coinsurance, copays, timely filing, and claim denials.
  • Identify discrepancies and coordinate with internal teams to resolve billing-related issues.

Problem Resolution & Patient Education
  • Research account history to determine the root cause of billing or payment concerns.
  • Recommend appropriate resolutions and next steps in alignment with Privia policies.
  • Maintain professionalism and empathy during complex or sensitive financial discussions.

Resource & System Utilization
  • Utilize Privia-approved billing systems, EMR platforms, tools, and knowledge resources.
  • Navigate multiple systems simultaneously while assisting patients.
  • Adhere to all documentation, privacy, and security requirements.

Reliability & Continuous Learning
  • Maintain schedule adherence and consistent availability during assigned hours.
  • Complete all required Privia and client-mandated training.
  • Participate in ongoing uptraining and cross-training initiatives.

Ethical & Compliant Conduct
  • Uphold HIPAA requirements, confidentiality standards, and Privia security protocols.
  • Demonstrate professionalism, accountability, and patient-centered service in all interactions.

Requirements
  • Strong verbal and written communication skills.
  • Analytical problem-solving abilities and high attention to detail.
  • Solid understanding of healthcare billing and insurance concepts.
  • Ability to clearly explain complex billing information in patient-friendly language.
  • Comfort working across multiple systems and tools simultaneously.
  • Organized, self-motivated, and collaborative approach to work.

Pay and Benefits
Starting pay - $14/hr plus shift differential(extra $1/hr nights & wkds)
Working hours between - 7:00am-7:00pm (CST) ; Work Days - M-F
Paid Training - typically 2 weeks in length from 8:00am-5:00pm Mon-Fri (CST)
Status - Full Time 40 hours, Benefit eligible 1st of month after 60 days
$14 - $14 an hour
The above statements are intended to describe the general nature and level of work and are not intended to be an exhaustive list of all responsibilities, duties, and skills required of the job
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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