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Remote Patient Scheduler Jobs in Iowa (NOW HIRING)

We believe every patient with chronic disease deserves consistent check-ins, follow-up, and support ... You will set your own hours and will not be held to a daily work hour schedule. Esrun Health wants ...

Remote Receptionist (PRN)

Alleman, IA ยท On-site +1

$15 - $19.75/hr

The ISC ensures patient appointments are scheduled properly for Behavioral Health visits and all ... Required to have reliable internet for remote position. Download and upload speed must be at ...

Flexible scheduling, control over their schedule, session structure, and patient population * Minimal administrative burden in a fully remote, outpatient model What your day-to-day practice looks ...

Flexible scheduling, control over their schedule, session structure, and patient population * Minimal administrative burden in a fully remote, outpatient model What your day-to-day practice looks ...

Flexible scheduling within a structured outpatient model * Minimal administrative burden in a fully ... Our role is to remove administrative work so you can focus on patient care. This model works best ...

Flexible scheduling within a structured outpatient model * Minimal administrative burden in a fully ... Our role is to remove administrative work so you can focus on patient care. This model works best ...

Flexible scheduling within a structured outpatient model * Minimal administrative burden in a fully ... Our role is to remove administrative work so you can focus on patient care. This model works best ...

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Remote Patient Scheduler information

See Iowa salary details

$12

$19

$28

How much do remote patient scheduler jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for remote patient scheduler in Iowa is $19.39, according to ZipRecruiter salary data. Most workers in this role earn between $15.82 and $21.01 per hour, depending on experience, location, and employer.

What is a remote patient scheduler?

A Remote Patient Scheduler is responsible for coordinating patient appointments, verifying insurance details, and managing scheduling conflicts, all while working from a remote location. They communicate with patients via phone, email, or online portals to ensure efficient appointment scheduling. This role requires strong organizational skills, attention to detail, and customer service experience. Many positions also require familiarity with healthcare systems and electronic medical records (EMR) software.

What are the key skills and qualifications needed to thrive as a remote patient scheduler?

To thrive as a Remote Patient Scheduler, you need strong organizational skills, attention to detail, and familiarity with medical terminology; a high school diploma or equivalent is often required. Experience with scheduling software, electronic health record (EHR) systems, and HIPAA compliance is typically expected. Excellent communication, empathy, and problem-solving abilities help you manage patient interactions and coordinate with healthcare teams effectively. These skills and qualities are vital to ensure appointments are efficiently scheduled, patient information is accurate, and the overall experience is seamless for both patients and providers.

What are common challenges faced by remote patient schedulers, and how are they addressed?

Remote Patient Schedulers often encounter challenges such as managing high call volumes, coordinating appointments across multiple providers, and handling last-minute changes or cancellations. To address these, schedulers use advanced scheduling and EHR systems designed to streamline workflows and prioritize urgent cases. Strong communication protocols and support from supervisory staff are also in place to assist with escalated patient issues. By staying organized and adaptable, Remote Patient Schedulers are able to provide efficient service while maintaining a positive patient experience.

What cities in Iowa are hiring for Remote Patient Scheduler jobs?

Cities in Iowa with the most Remote Patient Scheduler job openings:

Infographic showing various Remote Patient Scheduler job openings in Iowa as of August 2026, with employment types broken down into 4% As Needed, 70% Full Time, 19% Part Time, and 7% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $40,336 per year, or $19.4 per hour.

Patient Billing Representative

Five Star Solutions

Des Moines, IA โ€ข Remote

$14/hr

Full-time

Re-posted 7 days ago


Job description

Join us as a Patient Billing Specialist, where you'll support patients with payment processing, billing education, insurance verification, and claims-related inquiries. This role delivers empathetic, accurate, and compliant service while navigating healthcare billing systems and policies. Agents perform all payment processing and payment plan functions in addition to advanced billing, insurance, and claims support.

This is a remote position for those that reside in = AL, GA, ID, IA, IN, KS, LA, MI, MS, NV, NC, ND, OH, OK, PA, SC, SD, TX, TN, UT, VA, WV, WI, WY

Qualifications
  • Customer service or call center experience required.
  • Healthcare billing, insurance, or claims experience strongly preferred.
  • Payment processing or financial transaction experience preferred.
  • High school diploma or GED required; additional billing or healthcare education a plus.
  • Technical proficiency with EMR systems and standard computer applications.
  • Ability to work independently in a remote or virtual environment.
  • Must be able to speak, read, write, and understand English.
  • Background check required in accordance with applicable laws.
Essential Functions

These functions emphasize patient advocacy, analytical billing expertise, regulatory awareness, and high-quality service delivery.

Patient Payment & Account Support

  • Accurately process patient payments via phone in accordance with Privia financial responsibility policies.
  • Create, update, and maintain payment plans following established guidelines.
  • Ensure transaction accuracy, proper documentation, and data integrity.

Billing, Insurance & Claims Support

  • Interpret and clearly explain claim notes, balances, and billing outcomes to patients.
  • Verify, audit, and update insurance information for completeness and accuracy.
  • Add or update insurance data within the EMR and resubmit pending or corrected claims.
  • Educate patients on billing concepts including coordination of benefits, deductibles, coinsurance, copays, timely filing, and claim denials.
  • Identify discrepancies and coordinate with internal teams to resolve billing-related issues.

Problem Resolution & Patient Education

  • Research account history to determine the root cause of billing or payment concerns.
  • Recommend appropriate resolutions and next steps in alignment with Privia policies.
  • Maintain professionalism and empathy during complex or sensitive financial discussions.

Resource & System Utilization

  • Utilize Privia-approved billing systems, EMR platforms, tools, and knowledge resources.
  • Navigate multiple systems simultaneously while assisting patients.
  • Adhere to all documentation, privacy, and security requirements.

Reliability & Continuous Learning

  • Maintain schedule adherence and consistent availability during assigned hours.
  • Complete all required Privia and client-mandated training.
  • Participate in ongoing uptraining and cross-training initiatives.

Ethical & Compliant Conduct

  • Uphold HIPAA requirements, confidentiality standards, and Privia security protocols.
  • Demonstrate professionalism, accountability, and patient-centered service in all interactions.
Requirements
  • Strong verbal and written communication skills.
  • Analytical problem-solving abilities and high attention to detail.
  • Solid understanding of healthcare billing and insurance concepts.
  • Ability to clearly explain complex billing information in patient-friendly language.
  • Comfort working across multiple systems and tools simultaneously.
  • Organized, self-motivated, and collaborative approach to work.
Pay and Benefits

Starting pay - $14/hr plus shift differential(extra $1/hr nights & wkds)

Working hours between - 8:00am-5:00pm (CST) ; Work Days - M-Fย 

Paid Training - typically 2 weeks in length from 8:00am-5:00pm Mon-Fri (CST)

Status - Full Time 40 hours, Benefit eligible 1st of month after 60 daysย 

$14 - $14 an hour

The above statements are intended to describe the general nature and level of work and are not intended to be an exhaustive list of all responsibilities, duties, and skills required of the job

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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