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Remote Patient Experience Manager Jobs (NOW HIRING)

Valence

Remote Patient Monitoring Specialist

Remote Patient Monitoring Specialist A Remote Patient Monitoring (RPM) Specialist oversees and manages remote monitoring programs for patients outside of traditional healthcare settings. These ...

ChartSpan

Client Experience Manager

$100K/yr

The Client Experience Manager is responsible for the end-to-end deployment of the Company ... Lead technical configuration and deployment of the Company's Remote Patient Monitoring platform ...

Murj

Patient Experience Specialist

$18.50 - $23.50/hr

Patient Experience Specialist Remote - US At Murj, we do what we love and love what we do! Murj was ... Collaborate with Murj's Remote Clinical Services Managers, Remote Clinical Specialists, and Account ...

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Patient Coordinator

Miami, FL · Remote

$44K - $54K/yr

Coordinate with manager and team members to ensure a seamless patient experience. * Maintain strict ... Fully remote work environment * Paid training * Growth opportunities within a rapidly expanding ...

RSi

Remote Patient Account Representative

$15 - $18/hr

... management firm and a USA Today Top 100 Workplace. Our reputation is built on delivering ... High School Diploma or GED required. * 1+ years of call center experience * 1+ years of experience ...

Seamless Assist

Cardiology Patient Navigator (Coordinator)

$18 - $23.50/hr

The ideal candidate brings a clinical background, experience in telephonic or remote care settings, and comfort managing a high-volume patient caseload across multiple priorities. Cardiology-specific ...

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How much do remote patient experience manager jobs pay per hour?

As of Jul 6, 2026, the average hourly pay for remote patient experience manager in the United States is $39.89, according to ZipRecruiter salary data. Most workers in this role earn between $23.56 and $51.44 per hour, depending on experience, location, and employer.

What does a Remote Patient Experience Manager do?

A Remote Patient Experience Manager is responsible for overseeing and improving the patient experience in healthcare organizations, but works remotely rather than on-site. They collect feedback, monitor patient satisfaction, coordinate with healthcare teams, and implement strategies to enhance service quality and patient engagement. Their goal is to ensure patients have positive interactions throughout their healthcare journey, even when working from a distance. This role often involves using digital tools and communication platforms to connect with patients and staff.

How does a Remote Patient Experience Manager typically collaborate with other departments to improve patient satisfaction?

As a Remote Patient Experience Manager, you'll regularly coordinate with clinical teams, administrative staff, and IT departments to identify and resolve patient concerns. Your role often involves analyzing patient feedback, facilitating virtual meetings, and implementing cross-functional initiatives to enhance service quality. Strong communication and organizational skills are essential since you'll need to align diverse teams toward shared goals, even when working remotely. Effective collaboration ensures that patient needs are addressed promptly and consistently across all touchpoints.

What is the difference between Remote Patient Experience Manager vs Remote Patient Services Coordinator?

AspectRemote Patient Experience ManagerRemote Patient Services Coordinator
CredentialsHealthcare experience, patient relations skills, possibly certifications in patient experience or healthcare managementHealthcare background, customer service skills, often certifications in healthcare support or patient communication
Work EnvironmentRemote, healthcare organizations, patient-focused settingsRemote, healthcare providers, patient support teams
Employer & IndustryHospitals, clinics, healthcare systemsMedical offices, telehealth companies, healthcare providers
Search & Comparison IntentUnderstanding roles in patient experience management, career optionsCustomer support in healthcare, patient communication roles

The Remote Patient Experience Manager focuses on improving overall patient satisfaction and experience through strategic initiatives, while the Remote Patient Services Coordinator handles direct patient interactions, scheduling, and support. Both roles require healthcare knowledge and remote work skills but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a Remote Patient Experience Manager, and why are they important?

To thrive as a Remote Patient Experience Manager, you need a background in healthcare administration, experience with patient relations, and often a bachelor's degree in healthcare or a related field. Familiarity with customer relationship management (CRM) platforms, telehealth systems, and patient feedback tools is typically required. Exceptional communication, problem-solving, and empathy are crucial soft skills for building trust and addressing patient concerns remotely. These skills ensure positive patient experiences, effective virtual engagement, and high satisfaction in a digital healthcare environment.
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Remote Patient Experience Manager jobs near you
Remote Patient Services Manager

Remote Patient Services Manager

Lehrer Family Chiropractic

Remote

Other

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago

Job description

About the job Remote Patient Services Manager
, remote
Position: Remote Patient Services Manager
Company Overview:
Lehrer Family Chiropractic is a leading healthcare provider located in Melville, New York. We specialize in providing high-quality chiropractic care to our patients in a warm and welcoming environment. Our team is dedicated to helping our patients achieve optimal health and wellness through personalized treatment plans and exceptional patient care.
Job Overview:
We are seeking a highly motivated and experienced Remote Patient Services Manager to join our team on a part-time basis. This is a remote position, allowing you to work from the comfort of your own home. As the Remote Patient Services Manager, you will be responsible for overseeing and managing all aspects of our patient services, including scheduling, billing, and patient communication. You will play a crucial role in ensuring our patients receive the best possible care and have a positive experience with our practice.
Key Responsibilities:
- Oversee and manage all patient services, including scheduling appointments, managing patient records, and handling billing inquiries
- Communicate with patients via phone, email, and other channels to address their questions, concerns, and needs
- Maintain accurate and up-to-date patient records and ensure compliance with HIPAA regulations
- Collaborate with the healthcare team to ensure a smooth and efficient patient flow
- Monitor and track patient satisfaction and address any issues or concerns that may arise
- Develop and implement strategies to improve patient services and overall patient experience
- Train and supervise staff members on patient service protocols and procedures
- Stay up-to-date on industry trends and best practices in patient service management
Qualifications:
- Bachelor's degree in healthcare administration, business management, or a related field
- Minimum of 2-3 years of experience in patient service management, preferably in a healthcare setting
- Excellent communication and interpersonal skills
- Strong organizational and time-management skills
- Proficient in using electronic medical records and patient scheduling systems
- Knowledge of HIPAA regulations and patient privacy laws
- Ability to work independently and remotely, while also being a team player
- Strong problem-solving and critical thinking abilities
Contract Details:
This is a part-time, remote position with flexible hours. The ideal candidate will be available to work approximately 20 hours per week, with the potential for additional hours as needed. Compensation will be based on experience.
If you are a highly motivated and experienced individual with a passion for providing exceptional patient care, we encourage you to apply for this exciting opportunity. Join our team at Lehrer Family Chiropractic and make a difference in the lives of our patients.
Package Details

  • 401(k)
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Parental leave
  • Vision insurance

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