ZipRecruiter

Log In

2

Remote Patient Experience Manager Jobs (NOW HIRING)

Sodexo

Patient Experience Manager 2

Edison, NJ · On-site +1

$89K - $115K/yr

This is not a virtual position, although a flexible schedule and limited remote work are offered ... Shape patient and family experience in a highly visible role. * Collaborate with nursing, support ...

Sodexo

Patient Experience Manager 2

Edison, NJ · Remote

$89K - $115K/yr

This is not a virtual position, although a flexible schedule and limited remote work are offered ... Shape patient and family experience in a highly visible role. * Collaborate with nursing, support ...

ChartSpan

Client Experience Manager

$100K/yr

The Client Experience Manager is responsible for the end-to-end deployment of the Company ... Lead technical configuration and deployment of the Company's Remote Patient Monitoring platform ...

Honorhealth

Patient Experience Coach

Patient Services Shift: Day Department: Patient Experience Monday-Friday, 8am-5pm Hybrid Must ... Preferred EXPERIENCE * 2 years, Coaching, delivering presentations, and interacting with management ...

next page

Showing results 1-20

All Jobsremote JobsHealthcare JobsHospital JobsPatient Advocate JobsRemote Patient Experience Manager Jobs

Remote Patient Experience Manager information

See salary details

$15

$39

$69

How much do remote patient experience manager jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for remote patient experience manager in the United States is $39.89, according to ZipRecruiter salary data. Most workers in this role earn between $23.56 and $51.44 per hour, depending on experience, location, and employer.

What does a remote patient experience manager do?

A Remote Patient Experience Manager is responsible for overseeing and improving the patient experience in healthcare organizations, but works remotely rather than on-site. They collect feedback, monitor patient satisfaction, coordinate with healthcare teams, and implement strategies to enhance service quality and patient engagement. Their goal is to ensure patients have positive interactions throughout their healthcare journey, even when working from a distance. This role often involves using digital tools and communication platforms to connect with patients and staff.

What are the key skills and qualifications needed to thrive as a remote patient experience manager, and why are they important?

To thrive as a Remote Patient Experience Manager, you need a background in healthcare administration, experience with patient relations, and often a bachelor's degree in healthcare or a related field. Familiarity with customer relationship management (CRM) platforms, telehealth systems, and patient feedback tools is typically required. Exceptional communication, problem-solving, and empathy are crucial soft skills for building trust and addressing patient concerns remotely. These skills ensure positive patient experiences, effective virtual engagement, and high satisfaction in a digital healthcare environment.

How does a remote patient experience manager typically collaborate with other departments to improve patient satisfaction?

As a Remote Patient Experience Manager, you'll regularly coordinate with clinical teams, administrative staff, and IT departments to identify and resolve patient concerns. Your role often involves analyzing patient feedback, facilitating virtual meetings, and implementing cross-functional initiatives to enhance service quality. Strong communication and organizational skills are essential since you'll need to align diverse teams toward shared goals, even when working remotely. Effective collaboration ensures that patient needs are addressed promptly and consistently across all touchpoints.

What is the difference between Remote Patient Experience Manager vs Remote Patient Services Coordinator?

AspectRemote Patient Experience ManagerRemote Patient Services Coordinator
CredentialsHealthcare experience, patient relations skills, possibly certifications in patient experience or healthcare managementHealthcare background, customer service skills, often certifications in healthcare support or patient communication
Work EnvironmentRemote, healthcare organizations, patient-focused settingsRemote, healthcare providers, patient support teams
Employer & IndustryHospitals, clinics, healthcare systemsMedical offices, telehealth companies, healthcare providers
Search & Comparison IntentUnderstanding roles in patient experience management, career optionsCustomer support in healthcare, patient communication roles

The Remote Patient Experience Manager focuses on improving overall patient satisfaction and experience through strategic initiatives, while the Remote Patient Services Coordinator handles direct patient interactions, scheduling, and support. Both roles require healthcare knowledge and remote work skills but differ in scope and responsibilities.

More about Remote Patient Experience Manager jobs

What cities are hiring for Remote Patient Experience Manager jobs?

Cities with the most Remote Patient Experience Manager job openings:

What are the most commonly searched types of Remote Patient Experience jobs?

The most popular types of Remote Patient Experience jobs are:

What states have the most Remote Patient Experience Manager jobs?

States with the most job openings for Remote Patient Experience Manager jobs include:

What job categories do people searching Remote Patient Experience Manager jobs look for?

The top searched job categories for Remote Patient Experience Manager jobs are:

Remote Patient Experience Manager jobs near you
Infographic showing various Remote Patient Experience Manager job openings in the United States as of August 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 100% Remote job distribution, with an average salary of $82,967 per year, or $39.9 per hour.

Patient Experience Manager 2

Sodexo

Edison, NJ • On-site, Remote

$89K - $115K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 16 days ago

Sodexo rating

6.4

Company rating: 6.4 out of 10

Based on 1,154 frontline employees who took The Breakroom Quiz

350th of 500 rated business services

Job description

Sodexo is hiring a Nutrition Informatics Manager to support the Hackensack Meridian Health Network in New Jersey. This position plays a key role in the deployment and maintenance of our menu system and its integration with the electronic health record.

This is not a virtual position, although a flexible schedule and limited remote work are offered.

About the job

Lead initiatives that advance patient-centered care, service excellence, and continuous quality improvement across the healthcare enterprise. Round with patients to gather experience data, collaborate with nursing, clinical teams, and service line leaders, and implement patient-focused solutions. Monitor key performance metrics, conduct staff audits, provide coaching, and foster a culture of safety, responsiveness, and exceptional care.


The role of an individual contributor within the organization focuses on completing specific tasks and projects; contributing directly through their skills and expertise. Performs specialized technical tasks to support operations. Work is primarily achieved independently, however may collaborate with a team.

Pay Range: $89250 - $115500

What's in it for you

  • Shape patient and family experience in a highly visible role.
  • Collaborate with nursing, support services, clinical leaders, and experience teams.
  • Participate in patient rounding, service audits, staff training, and quality improvement initiatives.
  • Influence organizational culture through service excellence and safety leadership.
  • Analyze patient satisfaction trends and drive measurable improvements.
  • Engage in relationship-building across the hospital network.
  • Contribute to meaningful initiatives that improve care and patient experience outcomes.


What you'll bring 

  • Experience driving patient experience or customer service improvements within a large, complex healthcare environment.
  • Knowledge of patient satisfaction survey tools, feedback systems, and experience-related data analysis.
  • Communication and listening skills, with confidence in representing the organization professionally.
  • Leadership presence that inspires teams and promotes collaboration.
  • High ethical standards, integrity, and follow-through in all responsibilities.
  • Skills in collecting, organizing, and trending patient feedback to inform actionable plans.
  • Experience conducting staff rounding, performance audits, and service-based coaching.
  • Commitment to safety behaviors, including incident reporting and operational safety compliance.
  • Organizational, self-directed, and detail-oriented approach to daily work.


Requirements

  • Education Requirement: Bachelor's degree or equivalent experience
  • Related Experience: 3 years


What we offer 

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include: 

  • Medical, Dental, Vision Care and Wellness Programs 

  • 401(k) Plan with Matching Contributions 

  • Paid Time Off and Company Holidays 

  • Career Growth Opportunities and Tuition Reimbursement 

More extensive information is provided to new employees upon hire.

Who we are 

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. 

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please completethis form. 

What Sodexo employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply