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Remote Patient Account Representative Jobs in California

Moffitt

PATIENT OBSERVER PRN

Long Beach, CA · Remote

$16.75/hr

Responsible for providing constant inpatient and/or remote patient observation and surveillance ... Salary Range $16.75 - $16.75 Salary ranges posted for this position represent the expected base pay ...

The Butler Agency

Sales Representative

San Jose, CA · Remote

Account Represntative Remote | Flexible Schedule The Butler Agency is hiring Account Representatives to assist clients with reviewing life insurance options designed to help protect their loved ones.

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How much do remote patient account representative jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote patient account representative in California is $21.14, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.55 per hour, depending on experience, location, and employer.

What is a remote patient account representative?

A Remote Patient Account Representative is a professional who manages patient billing and account inquiries for healthcare providers from a remote location. They are responsible for handling patient accounts, processing payments, resolving billing issues, and answering questions about insurance and financial assistance. These representatives often interact with patients over the phone or via email, ensuring accurate account information and a positive customer experience. Working remotely allows them to perform these duties from home or another offsite location, utilizing secure digital platforms and communication tools.

What are the key skills and qualifications needed to thrive as a remote patient account representative?

To thrive as a Remote Patient Account Representative, you need a solid understanding of medical billing, insurance claims, and account management, often backed by a high school diploma or associate degree in a related field. Familiarity with healthcare billing software, electronic health records (EHR) systems, and knowledge of HIPAA regulations are typically required. Strong communication, attention to detail, and problem-solving skills help you resolve patient inquiries and navigate complex billing issues. These competencies are critical for ensuring accurate account management, timely reimbursements, and positive patient experiences in a remote setting.

What are some common challenges faced by remote patient account representatives, and how can they be managed effectively?

Remote Patient Account Representatives often encounter challenges such as navigating complex billing systems, effectively communicating with patients who may be frustrated about their accounts, and staying organized while working independently from home. To manage these challenges, it's important to develop strong time management skills, maintain up-to-date knowledge of healthcare billing practices, and utilize secure communication tools to collaborate with team members. Regular virtual meetings and ongoing training can also help keep remote representatives connected and informed about updates in policies or procedures.

What is the difference between Remote Patient Account Representative vs Remote Medical Billing Specialist?

AspectRemote Patient Account RepresentativeRemote Medical Billing Specialist
CredentialsHigh school diploma or equivalent; some roles may require certification in medical billing or codingHigh school diploma; certification in medical billing/coding often preferred
Work EnvironmentHealthcare provider offices, hospitals, or insurance companies; remote options availableMedical billing companies, healthcare providers; primarily remote
Industry UsageHealthcare, insurance, hospital systems
Job FocusHandling patient accounts, verifying insurance, collecting paymentsProcessing medical claims, coding, and billing submissions

The Remote Patient Account Representative and Remote Medical Billing Specialist roles both operate within healthcare finance, often remotely. While the Patient Account Representative focuses on managing patient accounts and collections, the Medical Billing Specialist handles claims processing and coding. Both roles require similar certifications and work environments, making them closely related but distinct in daily responsibilities.

How to become a remote patient account representative?

To become a remote patient account representative, candidates typically need a high school diploma or equivalent, along with experience in medical billing, coding, or customer service. Familiarity with billing software and strong communication skills are important, and some employers may prefer certification such as Certified Patient Account Representative (CPAR). Training is often provided by employers, and the role usually requires attention to detail and the ability to work independently in a remote setting.

What are the most commonly searched types of Patient Account Representative jobs in California?

The most popular types of Patient Account Representative jobs in California are:

What are popular job titles related to Remote Patient Account Representative jobs in California?

For Remote Patient Account Representative jobs in California, the most frequently searched job titles are:

What job categories do people searching Remote Patient Account Representative jobs in California look for?

The top searched job categories for Remote Patient Account Representative jobs in California are:

What cities in California are hiring for Remote Patient Account Representative jobs?

Cities in California with the most Remote Patient Account Representative job openings:

Remote Patient Account Representative jobs near you
Infographic showing various Remote Patient Account Representative job openings in California as of August 2026, with employment types broken down into 3% As Needed, 72% Full Time, 19% Part Time, and 6% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $43,966 per year, or $21.1 per hour.

Payment Rep II

Dignity Health Medical Group

Rancho Cordova, CA • On-site, Remote

$25 - $30.56/hr

Other

Posted 6 days ago

Dignity Health rating

7.9

Company rating: 7.9 out of 10

Based on 288 frontline employees who took The Breakroom Quiz

111th of 898 rated healthcare providers

Job description

Where You'll Work
Dignity Health Medical Foundation, established in 1993, is a California nonprofit public benefit corporation with care centers throughout California. Dignity Health Medical Foundation is an affiliate of Dignity Health - one of the largest health systems in the nation - with hospitals and care centers in California, Arizona and Nevada. Today, Dignity Health Medical Foundation works hand-in-hand with physicians and providers throughout California to provide comprehensive health care services to the many communities we serve. As Dignity Health Medical Foundation continues to grow and establish new premier care centers, we provide increasing support and investment in the latest technologies, finest physicians and state-of-the-art medical facilities. We strive to create purposeful work settings where staff can provide great care, while advancing in knowledge and experience through challenging work assignments and stimulating relationships. Our staff is well-trained and highly skilled, qualities that are vital to maintaining excellence in care and service.
Job Summary and Responsibilities
As a Payment Rep II, under the direction of the Revenue Cycle Supervisor, you will be responsible for the timely and accurate posting of all incoming funds. Your precision is critical to our financial operations and patient account management.
Every day, you will meticulously post payments to the correct patient accounts or designated Suspense Account consistently adhering to our mission and philosophy. You will ensure that all financial transactions are processed with accuracy and efficiency, directly contributing to our revenue cycle integrity.
To be successful in this role, you will possess exceptional attention to detail, a strong aptitude for accurate data entry, and a commitment to maintaining the highest standards of financial record-keeping. Your ability to work efficiently and precisely under supervision will be essential for our billing operations.
  • Demonstrate a solid understanding of your role as an AR Payment Representative II: Read & Interpret EOB's and ERA's from various insurance payers, Read & Interpret invoice details, Rejection posting in Practice Management System, Ability to navigate Insurance payer websites, Patient registration in Practice Management System, Financial Class knowledge, Rules of FSC flipping
  • Post manual and electronic payments using the Practice Management System
  • Post denials and adjustments using the Practice Management System
  • Reconcile all completed batches against the bank deposit
  • Research unidentified checks for posting to the appropriate patient account
  • Research and validate credit balances created during the posting process

Job Requirements
Required
  • High School Diploma or GED
  • 2 years experience working in Healthcare Revenue Cycle or a Professional Medical Office
  • Knowledge of contract adjustments, deductibles, denial types and other messages on third party documentation, including EOBs/ERAs
  • High level of mathematical ability
  • 10 key experience
  • Effective communication and interpersonal skills
  • Working knowledge of computers and demonstrated proficiency in using Email systems, Internet, MS office software applications with emphasis in Excel and Google Workspace

What Dignity Health employees say

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About Dignity Health

Sourced by ZipRecruiter

We welcome the chance to help you feel your best. Excellent, affordable health care, delivered with compassion, is what we stand for. Since our founding in 1986, we've made it our goal to create environments that meet each patient's physical, mental, and spiritual needs. We also believe this healing philosophy promotes the wellbeing of our staff and the places they serve. Dignity Health is made up of more than 60,000 caregivers and staff who deliver excellent care to diverse communities in 21 states. Headquartered in San Francisco, Dignity Health is the fifth largest health system in the nation and the largest hospital provider in California. Through teamwork and innovation, faith and compassion, advocacy and action, we endeavor every day to keep you happy, healthy, and whole.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

San Francisco, CA, US

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