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Patient Registration Jobs in California (NOW HIRING)

Dignity Health

Patient Registration Rep

Long Beach, CA · On-site

$26.31 - $33.05/hr

Job Summary and Responsibilities As our Patient Registration Representative, you will ensure a positive patient experience during registration, employing excellent customer service. Every day you ...

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How much do patient registration jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for patient registration in California is $20.43, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.51 per hour, depending on experience, location, and employer.

What is a patient registration?

Patient registration jobs involve greeting patients, collecting their personal and insurance information, verifying details, and entering data into healthcare systems. These professionals are often the first point of contact in hospitals, clinics, or medical offices. They ensure that patient records are accurate and up-to-date, which is essential for billing and medical care. Excellent communication, organizational skills, and attention to detail are important for success in this role.

What are the key skills and qualifications needed to thrive as a patient registration specialist?

To thrive as a Patient Registration Specialist, you need attention to detail, strong organizational skills, and a high school diploma or equivalent. Familiarity with hospital information systems (HIS), electronic health records (EHRs), and insurance verification tools is essential. Excellent communication, customer service, and problem-solving abilities help you interact effectively with patients and healthcare staff. These skills ensure accurate patient data entry, efficient registration processes, and a positive first impression for patients in medical settings.

What are some common challenges faced by patient registration staff, and how can they be managed effectively?

Patient Registration staff often handle a high volume of patients, requiring strong organizational and communication skills to manage multiple tasks at once. Challenges can include dealing with incomplete or incorrect patient information, addressing patient concerns about insurance or billing, and maintaining confidentiality under pressure. Effective management involves staying calm, using clear communication, and being detail-oriented to ensure accurate data entry. Working closely with clinical and administrative teams helps streamline the registration process and improves the patient experience.

What is the difference between Patient Registration vs Medical Secretary?

AspectPatient RegistrationMedical Secretary
CredentialsHigh school diploma, sometimes certification in healthcare administrationHigh school diploma, medical office administration certification often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesDoctor's offices, clinics, hospitals
Primary ResponsibilitiesCollecting patient information, verifying insurance, scheduling appointmentsManaging correspondence, scheduling, patient communication, administrative tasks

While both roles work in healthcare settings and involve patient interaction, Patient Registration focuses on collecting and verifying patient information at check-in, whereas Medical Secretaries handle broader administrative tasks, including scheduling and correspondence. Understanding these differences helps clarify career paths and job expectations in healthcare administration.

Do you need a degree to be a patient registration?

A patient registration clerk typically does not need a college degree but should have a high school diploma or equivalent. Strong communication skills, attention to detail, and familiarity with medical records or registration software are important for the role.

How do I become a patient registration?

To become a patient registration specialist, you typically need a high school diploma or equivalent and strong communication skills. Some positions may require familiarity with electronic health record (EHR) systems and customer service experience. Certification is not usually mandatory but can enhance job prospects.

Is patient registration a stressful job?

Patient registration can be a stressful job due to the need to handle high patient volumes, manage accurate data entry, and address patient concerns efficiently. It requires strong organizational skills, attention to detail, and the ability to work under time pressure in a fast-paced healthcare environment.

What are the most commonly searched types of Patient Registration jobs in California?

The most popular types of Patient Registration jobs in California are:

What are popular job titles related to Patient Registration jobs in California?

For Patient Registration jobs in California, the most frequently searched job titles are:

What job categories do people searching Patient Registration jobs in California look for?

The top searched job categories for Patient Registration jobs in California are:

What cities in California are hiring for Patient Registration jobs?

Cities in California with the most Patient Registration job openings:

Patient Registration jobs near you
Infographic showing various Patient Registration job openings in California as of August 2026, with employment types broken down into 2% As Needed, 70% Full Time, 19% Part Time, and 9% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $42,493 per year, or $20.4 per hour.

Patient Registration Rep

St Mary Medical Center

Long Beach, CA • On-site

$26.31 - $33.05/hr

Per diem

This job post has expired 2 days ago. Applications are no longer accepted.

Job description


Job Summary and Responsibilities

As our Patient Registration Representative, you will ensure a positive patient experience during registration, employing excellent customer service.
Every day you will identify patients, collect accurate demographics, verify insurance, determine/collect financial liability, and explain hospital policies and patient rights to families.
To be successful in this role, you must demonstrate exceptional customer service, meticulous attention to detail in data/insurance, and strong communication, crucial for patient satisfaction and reimbursement.

  • Registration: Maintains up-to-date knowledge of specific registration requirements for all areas, including but not limited to: Main Admitting, OP Registration, ED Registration, Maternity, and Rehabilitation units. Ensures complete, accurate and timely entry of demographic information into the ADT system at the time of registration. 
  • Verification, Authorization, and Compliance: Follows approved scripting, verifies insurance benefits on all patients registered daily by using electronic verification systems or by contacting payers directly to determine the level of insurance coverage. 
  • Financial Processing and Assistance: Understands and follows the 'Delay/Defer' procedure and escalates accounts that do not meet financial clearance standards to Patient Registration leadership immediately. Explains the Payment and Billing Assistance Program to all patients regardless of financial concerns or limitations. Refers patients to Patient Registration Specialist as appropriate. 
  • Understands and follows the Cashier policy and procedures. Properly handles credit card transactions in accordance with PCI-DSS standards and guidelines. 
  • If required by facility, inventories and stores patient's valuables following proper procedure.
  • Works with physician offices and clinical areas to collect and share patient information and to help update these stakeholders on changes in Patient Registration requirements, processes or programs.
Job Requirements

Required

  • High School Graduate or GED
  • Minimum 1 year of experience working in a hospital Patient Registration department, physician office setting, healthcare insurance company, revenue cycle vendor, and/or other revenue cycle related roles


Preferred

  • 2 years experience working in a hospital Patient Registration department, physician office setting, healthcare insurance company, revenue cycle vendor, and/or other revenue cycle related roles or
  • Applicable education and/or training can be used to balance a lack of experience.
Where You'll Work

Founded in 1923, Dignity Health - St. Mary Medical Center is a 389-bed, acute care, nonprofit hospital located in Long Beach, California. Serving over 80,000 patients annually, the hospital offers a full complement of services including a Level II Trauma Center, Level III NICU, heart care, and orthopedics. Additionally, St. Mary Medical Center has been recognized as an LGBTQ+ Healthcare Equality High Performer by the Human Rights Campaign Foundation. It is a Joint Commission-certified Thrombectomy-Capable Stroke Center and received a Healthgrades 5-Star Award for Heart Failure in 2026.

One Community. One Mission. One California 

Qualifications:

Required

  • High School Graduate or GED
  • Minimum 1 year of experience working in a hospital Patient Registration department, physician office setting, healthcare insurance company, revenue cycle vendor, and/or other revenue cycle related roles


Preferred

  • 2 years experience working in a hospital Patient Registration department, physician office setting, healthcare insurance company, revenue cycle vendor, and/or other revenue cycle related roles or
  • Applicable education and/or training can be used to balance a lack of experience.
Employment Type: PRN

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