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Remote Outsourced Customer Service Jobs (NOW HIRING)

System One

Customer Service Representative

Portage, MI · Remote

$20 - $22/hr

Remote - offsite Schedule: Sunday thru Thursday 8am - 4:30pm (ET OR CT) Overview Join a global ... outsourced services and workforce solutions across North America. We help clients get work done ...

1840 & Company

Customer Service Representative

$16.50 - $22.25/hr

Customer Service Representative We are seeking a Customer Service Representative with excellent ... in Business Process Outsourcing (BPO) and remote talent solutions, dedicated to propelling ...

MCI Military Recruitment

$14/hr

We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ...

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Remote Outsourced Customer Service information

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How much do remote outsourced customer service jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for remote outsourced customer service in the United States is $23.07, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $25.48 per hour, depending on experience, location, and employer.

What is the difference between Remote Outsourced Customer Service vs Remote In-House Customer Service?

AspectRemote Outsourced Customer ServiceRemote In-House Customer Service
Work EnvironmentExternal company or agency handles customer support remotelyCompany's internal team working remotely
CredentialsTypically similar; customer service experience and communication skillsSimilar credentials; may require company-specific training
Employer & Industry UsageCommon in industries outsourcing support to third-party providersUsed by companies maintaining internal support teams
Search & Comparison IntentHigh overlap in job functions, cost, and flexibility considerationsFocus on company culture and direct oversight

Remote Outsourced Customer Service involves support teams from third-party providers working remotely, often offering cost-effective and flexible solutions. In contrast, Remote In-House Customer Service refers to internal teams working remotely for the same company, emphasizing direct communication and company culture. Both roles require similar skills but differ in management and operational structure.

More about Remote Outsourced Customer Service jobs
What cities are hiring for Remote Outsourced Customer Service jobs? Cities with the most Remote Outsourced Customer Service job openings:
What are the most commonly searched types of Outsourced Customer Service jobs? The most popular types of Outsourced Customer Service jobs are:
What states have the most Remote Outsourced Customer Service jobs? States with the most job openings for Remote Outsourced Customer Service jobs include:
What job categories do people searching Remote Outsourced Customer Service jobs look for? The top searched job categories for Remote Outsourced Customer Service jobs are:
Remote Outsourced Customer Service jobs near you
Infographic showing various Remote Outsourced Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $47,994 per year, or $23.1 per hour.

Customer Service Representative

System One

Portage, MI • Remote

$20 - $22/hr

Contractor

Medical, Dental, Vision, Life, Retirement

Re-posted 18 days ago

Job description

Job Title: Customer Service Representative Location: Portage, MI Type: Contract Compensation: $20-22/hr Work Model: Remote – offsite Schedule: Sunday thru Thursday 8am - 4:30pm (ET OR CT)

Overview Join a global medical technology leader where customer experience is a top priority. In this remote contract role, you'll serve as a key customer advocate, resolving inquiries, supporting service initiatives, and helping drive continuous improvement across the organization.

Responsibilities

  • Provide customer services relating to sales, sales promotions, installations and communications.
  • Ensure that good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accordance with the consumer laws.
  • Develop organization-wide initiatives to proactively inform and educate customers.
  • Develop improvement plans in response to customer surveys.
  • Work within well-defined procedures and guidelines to aid in decision making.
  • Handle a variety of work routines in accordance with technical procedures that are well defined.
Requirements
  • Minimum of 2 years experience in customer service or related field.
  • Basic understanding of work routines and procedures within the discipline.
  • Ability to work independently in a remote setting with flexible hours aligned with EST and CST time zones.
  • Strong communication and interpersonal skills.
System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Ref: #558-Scientific