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Remote Outsourced Customer Service Jobs in Utah (NOW HIRING)

$14.75 - $19.75/hr

... customer service support via phone while following protocols and guidelines. Agents will use various web-based systems to answer customer inquiries. This is a temporary, remote position contingent on ...

Support departmental goals related to customer satisfaction, quality, productivity, and service excellence. Contribute positively to team performance and company culture. #LI-Remote

$17/hr

Customer Service Agent/Representative - Remote Work Timing: 4 AM PST to 10:00 PM PST (Monday - Saturday) 8-hour Shift Note: The first 2 weeks consist of a mandatory training period being held Monday ...

Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home!

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Remote Outsourced Customer Service information

What is the difference between Remote Outsourced Customer Service vs Remote In-House Customer Service?

AspectRemote Outsourced Customer ServiceRemote In-House Customer Service
Work EnvironmentExternal company or agency handles customer support remotelyCompany's internal team working remotely
CredentialsTypically similar; customer service experience and communication skillsSimilar credentials; may require company-specific training
Employer & Industry UsageCommon in industries outsourcing support to third-party providersUsed by companies maintaining internal support teams
Search & Comparison IntentHigh overlap in job functions, cost, and flexibility considerationsFocus on company culture and direct oversight

Remote Outsourced Customer Service involves support teams from third-party providers working remotely, often offering cost-effective and flexible solutions. In contrast, Remote In-House Customer Service refers to internal teams working remotely for the same company, emphasizing direct communication and company culture. Both roles require similar skills but differ in management and operational structure.

What are the most commonly searched types of Outsourced Customer Service jobs in Utah? The most popular types of Outsourced Customer Service jobs in Utah are:
What are popular job titles related to Remote Outsourced Customer Service jobs in Utah? For Remote Outsourced Customer Service jobs in Utah, the most frequently searched job titles are:
What cities in Utah are hiring for Remote Outsourced Customer Service jobs? Cities in Utah with the most Remote Outsourced Customer Service job openings:
Infographic showing various Remote Outsourced Customer Service job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Remote Customer Service Representative

Sweet Epic Travels

Salt Lake City, UT • Remote

$15.50 - $21/hr

Full-time

Re-posted 2 days ago


Job description

Overview

Join our Sweet Epic Travels dynamic team as a Remote Customer Service Representative, where your enthusiasm and dedication will elevate client interactions and foster lasting relationships. In this energized role, you will serve as the primary point of contact for clients, ensuring their needs are met with professionalism and care. Your proactive approach will help streamline communication, enhance customer satisfaction, and support the overall success of our client engagement strategies. This paid position offers an exciting opportunity to develop your skills in sales, customer service, and communication—all from the comfort of your home.

Duties

  • Act as the main liaison for clients, providing exceptional service through various communication channels
  • Manage client inquiries related to insurance sales, benefits administration, and general account questions
  • Conduct outbound telemarketing efforts to promote services and identify new sales opportunities
  • Negotiate terms and solutions with clients to meet their needs while aligning with company policies
  • Support sales administration tasks such as processing documentation, updating records, and tracking client interactions
  • Analyze client data to identify trends, improve service delivery, and recommend tailored solutions
  • Collaborate with marketing teams to implement strategies that enhance client engagement and retention

Requirements

  • Proven experience in outside sales, retail sales, or telemarketing roles with a focus on customer interaction
  • Strong negotiation skills combined with excellent communication abilities in multiple languages; bilingual proficiency is a plus
  • Familiarity with sales administration processes and analysis skills to interpret client data effectively
  • Knowledge of insurance sales or benefits administration is highly desirable
  • Exceptional customer service skills with a clear understanding of HIPAA regulations when handling sensitive information
  • Ability to work independently in a remote setting while maintaining high productivity and organization
  • Multilingual capabilities to serve diverse client populations effectively

Embark on a rewarding journey where your energy fuels exceptional client experiences! We're committed to supporting your growth through comprehensive training and ongoing development opportunities. Join us today to make a meaningful impact while advancing your career in a vibrant, remote environment.

Benefits:

  • Flexible schedule
  • Work from home

Work Location: Remote