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Remote Operations Jobs in Boston, MA (NOW HIRING)

Dane Street, LLC

Group Health Operations Manager

Boston, MA · On-site +1

$75K - $93K/yr

100% REMOTE JOB SUMMARY Oversee and ensure the overall profitability of the regional operations center. This includes but is not limited to reaching and exceeding financial & referral goals, properly ...

Tomorrow

Customer Operations Specialist

Boston, MA · On-site +1

You are a confident speaker who can lead remote and on-site training sessions, clearly ... and enhance operational efficiency. From cutting-edge weather intelligence to real-time early ...

Interra Health

Production Operations Manager

Boston, MA · Remote

... remote workspace Interra Health is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color ...

Interra Health

Production Operations Manager

Boston, MA · Remote

$145K - $193K/yr

... remote workspace Interra Health is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color ...

Whoop

Director, Clinical Operations

Boston, MA · On-site +1

... eTMF, and remote study platforms. * Oversee study startup and regulatory operations activities, including feasibility assessments, investigator and site selection, IRB and Ethics Committee ...

Whoop

Director, Clinical Operations

Boston, MA · On-site +1

... eTMF, and remote study platforms. * Oversee study startup and regulatory operations activities, including feasibility assessments, investigator and site selection, IRB and Ethics Committee ...

The RLP Group

Be Seen First

Vice President of Operations

Boston, MA · Remote

$100K - $125K/yr

Experience managing and developing both onsite and remote teams * A strategic thinker who can ... Strong operational and financial acumen, and measurable success in developing, implementing, and ...

Directive

Sales Operations Strategist (Remote US)

Boston, MA · Remote

$124K - $160K/yr

Internally this role is titled Account Strategist, Sales Operations* About The Role: Role Mission ... Work Environment Requirements As a remote-first company, you'll have the ability to work from ...

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All JobsRemote Operations JobsRemote Operations Jobs in Boston, MA

Remote Operations information

See Boston, MA salary details

$10

$26

$53

How much do remote operations jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for remote operations in Boston, MA is $26.24, according to ZipRecruiter salary data. Most workers in this role earn between $16.73 and $30.05 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in Remote Operations, and why are they important?

To excel in Remote Operations, strong analytical abilities, operational coordination experience, and relevant educational background in operations, logistics, or a related field are essential. Familiarity with digital communication platforms, remote monitoring tools, and project management software is typically required. Exceptional time management, problem-solving, and self-motivation are standout soft skills for this role. These skills ensure effective oversight, seamless coordination, and high productivity when managing operations from a distance.

How can I make $70,000 a year working from home?

Remote operations roles such as remote project manager, business analyst, or operations coordinator can offer salaries around $70,000 annually, especially with relevant experience and skills in process management, communication, and tools like Excel or project management software. Advancing in these roles often requires building expertise, certifications, and a strong remote work track record.

How to make $100,000 a year working from home?

Remote operations roles such as project managers, analysts, or customer success managers can reach a $100,000 annual salary with experience, specialized skills, and certifications. Building expertise in high-demand tools, maintaining a strong professional network, and demonstrating efficiency can help achieve this income level while working remotely.

What is the difference between Remote Operations vs Remote Customer Support?

AspectRemote OperationsRemote Customer Support
Primary RoleOversees business processes, logistics, and operational workflows remotelyAssists customers with product or service inquiries remotely
Required SkillsProcess management, communication, problem-solvingCommunication, empathy, product knowledge
Work EnvironmentTypically involves coordination with teams, data analysis, and planningCustomer interaction via chat, email, or phone
Common CertificationsBusiness administration, project managementCustomer service certifications, communication skills

Remote Operations focuses on managing business processes and workflows remotely, while Remote Customer Support centers on assisting customers directly. Both roles require strong communication skills but differ in daily tasks and skill sets. Understanding these differences helps job seekers find the right remote role aligned with their skills and career goals.

What job makes $10,000 a month without a degree?

Remote operations roles such as digital marketing managers, software developers, or sales directors can earn $10,000 or more per month without a formal degree, often requiring strong skills, experience, and certifications. Success in these fields depends on expertise, portfolio, and performance rather than formal education alone.

How to make $1000 a week remote?

Remote operations roles such as virtual assistants, customer support, or project coordinators can generate $1000 or more weekly with consistent work and experience. Building skills in communication, organization, and using tools like project management software can help increase earning potential, especially when working multiple clients or projects.

How does a Remote Operations professional typically collaborate with on-site teams to ensure smooth workflows?

Remote Operations professionals often rely on digital communication tools such as project management software, instant messaging, and video conferencing to stay aligned with on-site teams. They attend regular virtual meetings, share updates in real time, and document processes meticulously to bridge the physical gap. Building strong relationships and maintaining clear, proactive communication are essential to ensure that operational goals are met seamlessly, despite location differences. This collaborative approach helps prevent misunderstandings and keeps projects running efficiently.

What are remote operations?

Remote operations refer to the management and control of business processes, machinery, systems, or teams from a distance, typically using digital tools and connectivity. These roles can include overseeing technical systems, facilitating communication, or managing workflow across different locations. Remote operations are common in industries such as energy, IT, manufacturing, and customer service, allowing organizations to operate efficiently without requiring all personnel to be on-site.
What are the most commonly searched types of Operations jobs in Boston, MA? The most popular types of Operations jobs in Boston, MA are:
What are popular job titles related to Remote Operations jobs in Boston, MA? For Remote Operations jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Remote Operations jobs in Boston, MA look for? The top searched job categories for Remote Operations jobs in Boston, MA are:
What cities near Boston, MA are hiring for Remote Operations jobs? Cities near Boston, MA with the most Remote Operations job openings:
Remote Operations jobs near you
Group Health Operations Manager

Group Health Operations Manager

Dane Street, LLC

Boston, MA • Remote

$75K - $93K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

Job description

100% REMOTE

JOB SUMMARY

Oversee and ensure the overall profitability of the regional operations center. This includes but is not limited to reaching and exceeding financial & referral goals, properly managing staffing efficiencies throughout the team, managing performance expectations & improvements for existing staff. Present management with regular reporting on any topic requested by the management team.

Dane Street’s success relies on individual and team contributions every day. We care for our customers, each other and Dane Street. It is the responsibility for all of us to maintain a positive working environment that promotes client satisfaction and results.

MAJOR DUTIES & RESPONSIBILITIES

Driving Revenue Growth

  • The Operations Manager drives revenue growth by delivering excellent Customer service.
    • This includes meeting scheduling best practices and turnaround time requirements.
    • Ensuring the timely delivery of high quality reports.
  • Managing client inquiries in a timely manner.

Optimizing Physician cost

  • Ensuring that client invoices adhere to the agreed upon fee schedule.
  • Overseeing the proper selection of physicians.
  • Specifically ensuring that the team selects the most appropriate physician based on the claimant’s location, the required specialty, and the most appropriately priced physician based on the client’s fee schedule.
  • Building relationships with key physicians to ensure panel retention.

Manage Staff Performance and capacity

  • Monitor key performance metrics of individual Customer Service Representatives (CSR) and Quality Assurance (QA) Specialists.
  • Ensure the team meets or exceeds 85% of output goals for scheduling and Quality Assurance targets.
  • Responsible for hiring new staff members based on increased referral volume and/or the addition of new clients.
  • Conducts performance evaluations that are timely and constructive.
  • Handles discipline and termination of employees as needed and in accordance with company policy.
  • Responsible for the overall production, performance, and quality of the assigned region.
    • Plans and organizes daily activities related to production and operations.
    • Measures productivity by analyzing performance data, financial data, and activity reports.
    • Coordinates with other support departments such as human resources, finance, and IT and BA to ensure successful production operations.
    • Determines labor needs to meet production goals.

Requirements

EDUCATION/CREDENTIALS:

  • An Associate’s Degree or Bachelor’s Degree is preferred.
  • RN / LPN License is required.

JOB RELEVANT EXPERIENCE:

  • Business experience in a healthcare and/or insurance setting is preferred.
  • Business experience in a Worker’s Compensation and/or Auto insurance setting is preferred.
  • Utilization Review experience is required.

JOB RELATED SKILLS/COMPETENCIES:

  • Present exceptional communication skills with a clear understanding of company business lines.
  • The ability to apply critical thinking, manage time efficiently and meet specific deadlines. Computer literacy and typing skills are essential.

WORK FROM HOME TECHNICAL REQUIREMENTS:

  • Supply and support their own internet services.
  • Maintaining an uninterrupted internet connection is a requirement of all work from home position.

Beginning compensation will depend on several factors including the candidate's experience, education, and specific skills. In addition to the base salary, we offer a comprehensive benefits package including health insurance, retirement plans, and performance bonuses.

Our Commitment:

We are committed to providing fair and competitive compensation that reflects each employee's contributions and performance. We value diversity and strive to create an inclusive environment for all employees.

Compensation Range: $75,000 - $93,750 USD

Benefits

Join our team at Dane Street and enjoy a comprehensive benefits package designed to support your well-being and peace of mind. We offer a range of benefits including medical, dental, and vision coverage for you and your family. Additionally, we offer voluntary life insurance options for you, your spouse, and your children. We also offer other voluntary benefits which include hospital indemnity, critical illness, accident indemnity, and pet insurance plans. Employees receive basic life insurance, short-term disability, and long-term disability coverage at no cost. Our generous paid time off policy ensures you have time to relax and recharge, while our 401k plan with a company match helps you plan for your future. Apple equipment and a media stipend are provided for remote workspace.

ABOUT DANE STREET:

A fast-paced, Inc. 500 Company with a high-performance culture, is seeking insightful forward-thinking professionals. We process over 200,000 insurance claims annually for leading national and regional Workers’ Compensation, Disability, Auto, and Group Health Carriers, Third-Party Administrators, Managed Care Organizations, Employers, and Pharmacy Benefit Managers. We provide customized Independent Medical Exams and Peer Review programs that assist our clients in reaching the appropriate medical determination as part of the claims management process.