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Back Office Operations Analyst Jobs in Boston, MA

Job #105443 Operations Manager & Analyst Location: Hybrid 1 day a week - 1 ENTERPRISE DR Quincy ... Collaborate with technical and non-technical personnel (Agency functional experts, vendors, PMO, ...

Operations Analyst - Parametric

Boston, MA ยท Hybrid

$28.85/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This role is part of Parametric's hybrid working model, which includes working in the office three ... back - aren't just beliefs, they guide the decisions we make every day to do what's best for our ...

Work on Trade Life Cycle and Management modules, including Front, Middle, and Back-office operations * Utilize tools such as Charles River Investment Management System (CRD), SQL for data analysis

Sales Operations Analyst

Waltham, MA ยท On-site

$33/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Highly proficient in Microsoft Office (Excel, Word, PowerPoint) * Experience with Salesforce ... For instant consideration for this Sales Operations Analyst with Adecco in Waltham, MA apply today!

Production Operations Analyst II

Waltham, MA ยท On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

The Production Operations Analyst II role is primarily responsible for the intake, monitoring, and ... The in-office days will be Tuesday through Thursday each week and are required to support critical ...

Sales Operations Analyst

Waltham, MA ยท Remote

$43/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Highly proficient in Microsoft Office (Excel, Word, PowerPoint); experience with Salesforce ... Apply to be a Sales Operations Analyst today! #P3 #CB As part of our promise to talent, Kelly ...

Wholesale Operations Analyst

Boston, MA ยท On-site

$90K - $140K/yr

As a Wholesale Operations Analyst, you will support operational excellence across WHOOP's wholesale ... This role is based in the WHOOP office located in Boston, MA. The successful candidate must be ...

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Back Office Operations Analyst information

See Boston, MA salary details

$15

$36

$61

How much do back office operations analyst jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for back office operations analyst in Boston, MA is $36.67, according to ZipRecruiter salary data. Most workers in this role earn between $26.11 and $43.89 per hour, depending on experience, location, and employer.

What is the difference between Back Office Operations Analyst vs Customer Service Representative?

AspectBack Office Operations AnalystCustomer Service Representative
Primary RoleProcesses and supports back-end operations, data management, and complianceHandles customer inquiries, provides support, and resolves issues
Required SkillsData analysis, attention to detail, knowledge of back-end systemsCommunication, problem-solving, customer service skills
Work EnvironmentOffice-based, behind-the-scenes supportFront-line, customer-facing roles
Common CertificationsNone specific, often familiarity with industry softwareCustomer service certifications (optional)

While both roles support organizational operations, the Back Office Operations Analyst focuses on processing and supporting internal functions, whereas the Customer Service Representative interacts directly with clients to address their needs. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

Is a back office operations analyst entry level?

A back office operations analyst role can be entry level or require some experience, depending on the company. Entry-level positions typically require basic knowledge of financial or administrative processes and may involve training on specific tools like Excel or ERP systems. More advanced roles may require prior experience or relevant certifications.

What are some common challenges faced by back office operations analysts, and how can they be effectively managed?

Back Office Operations Analysts often face challenges such as managing high volumes of transactions, ensuring data accuracy, and meeting tight deadlines. These challenges can be addressed by developing strong organizational skills, utilizing automation tools to streamline repetitive tasks, and maintaining clear communication with both internal and external stakeholders. Regular process reviews and staying updated on industry regulations also help in minimizing errors and improving operational efficiency. Proactive problem-solving and collaboration with team members are key to successfully navigating these challenges.

What are the key skills and qualifications needed to thrive as a back office operations analyst?

To thrive as a Back Office Operations Analyst, you need strong analytical skills, attention to detail, and a background in finance or business, often supported by a relevant degree. Familiarity with financial software systems, databases, and tools like Microsoft Excel, as well as knowledge of industry regulations, is typically required. Excellent organizational, problem-solving, and communication skills help analysts coordinate processes and ensure accuracy. These skills are crucial for maintaining efficient operations, minimizing errors, and supporting the overall integrity of financial transactions.

What is a back office operations analyst?

Back Office Operations Analysts are professionals who support the day-to-day administrative and operational functions within a company, typically in industries like finance, banking, or insurance. They handle tasks such as processing transactions, reconciling accounts, ensuring data accuracy, and maintaining records. These analysts work behind the scenes to ensure that business operations run smoothly, comply with regulations, and support front office teams. Their role is crucial for reducing errors, improving efficiency, and maintaining the integrity of business processes.

What job categories do people searching Back Office Operations Analyst jobs in Boston, MA look for?

The top searched job categories for Back Office Operations Analyst jobs in Boston, MA are:

What cities near Boston, MA are hiring for Back Office Operations Analyst jobs?

Cities near Boston, MA with the most Back Office Operations Analyst job openings:

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Posted 11 days ago


Job description

Office Operations Manager

Support

Burlington, MA

Asset Management Financial Services Fintech

JO-2401-1455

We are a well funded, rapidly growing fintech firm that still embodies a small start-up culture. You will still be in the early stages and have a hand in maturing and developing our globally used platform. As the Office Operations Manager, you will perform a hybrid role from overseeing recruitment process and onboarding new employees, to managing the office location, to working with the leadership team on reporting on Key Performance Indicators.

Key Responsibilities:
  • Recruitment and Onboarding of employees
  • Possess knowledge of our product and services
  • Identify and interview candidates who meet job criteria
  • Assist HR in hiring and onboarding of resources
  • If required, work with 3rd party recruiters
  • Operations Analyst
  • Gather data required to report on our key performance indicators
  • Working with the Leadership team, assist in the production of monthly KPI and SLA reports
  • Assist in Finance functions such as expense reimbursement, liaising with local accountants and support the payroll process
  • Management of the office
  • Coordinate and oversee administrative duties in the office
  • Ensure that the office operates efficiently and smoothly
  • Greet visitors and manage office supplies
  • Reconcile Credit card expense reports if needed
  • Assist with office expansion/ build out projects
Requirements:
  • Bachelor's degree in business administration, communications, or in a related field.
  • High energy person who can multi-task across activities
  • Highly organized and with excellent attention to detail
  • Self Directed with the ability to prioritize effectively and efficiently
  • Excellent communication skills and the ability to anticipate the needs of employees and clients
  • Should possess strong problem solving skills and the ability to make sound decisions
  • Knowledge of tools such as Google Sheets or MSFT Excel
  • 5 days onsite in office (128 Belt)