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Operations Assistant Remote Jobs in Boston, MA (NOW HIRING)

Eastern Bank

Wealth Operations Specialist II

Boston, MA · On-site +1

$22.74 - $36.55/hr

... preparation processes. * Assist with Required Minimum Distribution (RMD) calculations and ... Working Conditions This position is "hybrid" requiring a blend of in-office and remote work. At ...

Fisher Agencies

Remote Leadership Trainee

Boston, MA · Remote

As a Remote Leadership Trainee, you will engage with team members, assist in daily operations, and learn key strategies to lead and motivate teams effectively. This role is ideal for those looking to ...

Fisher Agencies

Remote Leadership Trainee

Boston, MA · On-site +1

As a Remote Leadership Trainee, you will engage with team members, assist in daily operations, and learn key strategies to lead and motivate teams effectively. This role is ideal for those looking to ...

Circle Strategies, Inc.

Operations Manager

Woburn, MA · On-site +1

$72K - $139K/yr

About the Role We are seeking an Operations Manager - Product Shipping & Logistics to lead the end ... Remote or hybrid options (Boston collaboration preferred) * Flexible hours * Comprehensive health ...

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All JobsOperations JobsOperations Assistant Remote JobsOperations Assistant Remote Jobs in Boston, MA

Operations Assistant Remote information

See Boston, MA salary details

$12

$21

$33

How much do operations assistant remote jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for operations assistant remote in Boston, MA is $21.53, according to ZipRecruiter salary data. Most workers in this role earn between $16.73 and $24.28 per hour, depending on experience, location, and employer.

What is the difference between Operations Assistant Remote vs Operations Coordinator?

AspectOperations Assistant RemoteOperations Coordinator
CredentialsHigh school diploma or equivalent; some roles may require administrative certificationsHigh school diploma; some roles may prefer additional certifications or experience in operations
Work EnvironmentRemote, often independent with virtual team communicationTypically office-based or hybrid, involving coordination across teams
Employer & Industry UsageCommon in administrative, nonprofit, and small business sectorsUsed across corporate, healthcare, and logistics industries
Search & Comparison IntentPeople comparing entry-level or administrative support roles in remote settingsIndividuals seeking roles with more coordination responsibilities in operations

The main difference between Operations Assistant Remote and Operations Coordinator lies in their responsibilities and work environment. Operations Assistants primarily handle administrative tasks remotely, while Operations Coordinators often oversee broader operational processes, sometimes in hybrid or office settings. Both roles require similar credentials but differ in scope and complexity.

What are Operations Assistant roles in a remote setting?

Operations Assistants working remotely provide administrative and organizational support to ensure efficient business operations. Their duties often include managing schedules, handling communications, processing data, coordinating with different departments, and assisting with project management tasks—all through digital platforms. Remote Operations Assistants must be tech-savvy, self-motivated, and strong communicators, as they collaborate with teams and managers virtually. This role is essential for keeping workflows smooth and helping organizations stay organized, even when team members are not in the same physical location.

What are some common challenges faced by remote Operations Assistants, and how can they be managed effectively?

Remote Operations Assistants often face challenges such as coordinating across time zones, maintaining clear communication with team members, and juggling multiple administrative tasks independently. To manage these effectively, it's important to establish regular check-ins with supervisors, use collaboration tools for task tracking, and set clear priorities for daily work. Proactively reaching out when clarification is needed and staying organized with digital tools can help ensure tasks are completed accurately and on time. Building strong communication habits is key to thriving in this remote role.

What are the key skills and qualifications needed to thrive as an Operations Assistant (Remote), and why are they important?

To thrive as an Operations Assistant (Remote), you need strong organizational skills, attention to detail, and proficiency in administrative processes, typically supported by a high school diploma or equivalent. Familiarity with project management tools (like Asana or Trello), cloud-based collaboration platforms (such as Google Workspace or Microsoft Office 365), and possibly CRM systems is important. Excellent time management, proactive communication, and adaptability are standout soft skills for this role. These abilities ensure efficient remote support, seamless workflow coordination, and effective team collaboration across locations.
What are popular job titles related to Operations Assistant Remote jobs in Boston, MA? For Operations Assistant Remote jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Operations Assistant Remote jobs in Boston, MA look for? The top searched job categories for Operations Assistant Remote jobs in Boston, MA are:
What cities near Boston, MA are hiring for Operations Assistant Remote jobs? Cities near Boston, MA with the most Operations Assistant Remote job openings:
Operations Assistant Remote jobs near you
Infographic showing various Operations Assistant Remote job openings in Boston, MA as of June 2026, with employment types broken down into 1% Internship, 85% Full Time, 12% Part Time, and 2% Contract. Highlights an 1% In-person, and 99% Remote job distribution, with an average salary of $44,783 per year, or $21.5 per hour.

*Remote* Customer Experience & Operations Assistant

At Leisure Contractor Licensing

MA • On-site, Remote

$18/hr

Full-time

Posted 8 days ago

Job description

Company Description
We are a small, growing company that fosters remote, independent work while maintaining a "tight knit" environment. We are looking for the right person to fit into our team and grow with us.
An innovative online contractor training company, we have a solid reputation in the industry for offering state of the art training solutions and quickly adapting to changes in industry training needs.
Job Description
Innovative online contractor training company is seeking a motivated self-starter to join our small, friendly, and fun team! Enjoy the work-from-home life with this dynamic opportunity. In this role, you'll be ensuring every aspect of the customer experience is a positive one - from phone calls, to email inquiries, to the learning experience itself. Additionally, you'll be assisting with day-to-day operations, including administrative support, processing reports, and some light accounts receivable/payable work.
The right person for this position is an intelligent professional who thrives in a fast-paced, dynamic work environment. Someone who craves the excitement of multitasking and learning new things will flourish in this role. We are a very small, tight-knit company that believes in giving each employee the opportunity to work independently and manage his or her own responsibilities.
*Ideal candidate resides in Massachusetts and is available to proctor an in-person classroom training approx. one Saturday per month.*
Qualifications
Requirements:
  • Reliable strong internet connection
  • Quiet work environment suitable for talking on the phone with customers
  • Functional office setup with working, up-to-date computer. We may be able to provide a computer if needed.
  • We will provide you with a phone, which can connect directly to your modem/router. Phone line not necessary.

Experience/Skills:
  • Customer service experience
  • Proficiency with Excel/Google Sheets and Word/Google Docs.
  • Excellent writing skills
  • Attention to detail and ability to multitask. Ability to juggle multiple projects with consistent accuracy.
  • Reliable
  • Organized
  • Self-starter
  • Motivated
  • Independent worker
  • Excellent phone and people skills, including listening, problem solving, and conflict resolution
  • Ability to prioritize projects

Additional Information
Job Responsibilities:
  • Answer all incoming calls. Provide exceptional customer service to callers by answering questions about services/products, and offering basic technical support
  • Process orders and collect customer information over the phone and update their online accounts
  • Respond to email inquiries in a timely manner
  • Administrative support
  • Process Excel files / Google Sheets files in accordance with specific weekly, monthly, or quarterly tasks. These include generating reports related to course completions, sales, payments received, and licensee data.
  • Conduct a handful of outgoing calls each week to customers who are missing information from their profiles
  • Complete updates to curriculum, including formatting and adding images/audio to slides. Review course content to check for grammatical/spelling errors, and general room for improvement.
  • Light Accounts Receivable and Accounts Payable tasks, including emailing invoices, approving check orders, following up on outstanding invoices, and applying checks.
  • Availability for an occasional Saturday (approx. 1/month) in-person to help facilitate a classroom training (taking attendance and answering questions). *Additional pay for these days: $250 for roughly 6 hrs.*
  • Additional tasks or projects as identified.

Hours:
Monday through Friday, 8:00a-5:00p. Work from home in your home office.
The ideal candidate will be available in-person for an occasional Saturday classroom session (approx. once per month). *Additional pay, including travel expenses, for these days.* Locations may vary, but will primarily be in Taunton, MA.
Pay:
$18/hr. plus quarterly performance bonuses totaling up to $1,000.00
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