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Remote Operations Supervisor Jobs in Florida (NOW HIRING)

Imh

Contact Center Operations Supervisor

Lake Park, FL · On-site +1

$25.39/hr

The Contact Center Operations Supervisor is a leader of an operational team who creates a team ... If applying for a remote or hybrid role, this includes remote work expectations related to ...

Serve Robotics

Remote Supervision Coordinator

Miami, FL · On-site +1

$55K - $64K/yr

Support special trials and pilot programs to test features ahead of broader Remote Supervisor release * Coordinate with internal operations, engineering, and support teams to escalate issues ...

RXO

Supervisor, LM Operations

Miami, FL · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As the Supervisor, Last Mile Operations at RXO, you will inspire your associates to achieve maximum productivity, exhibit professionalism and strive to be error free. What your day-to-day will look ...

Revel Staffing

IT Support Supervisor

Tampa, FL · Remote

$85K - $115K/hr

... operational, and technical teams. Key Responsibilities * Lead, coach, and develop a remote team of ... senior or supervisory capacity * Current HIPAA compliance training or credential * Working ...

Move Vertical

IT Supervisor

Gainesville, FL · Remote

$90K - $120K/hr

We are seeking an experienced IT Supervisor to manage a remote team responsible for technology ... High school diploma or equivalent with a minimum of two years of experience in IT operations * ...

New

Move Vertical

IT Supervisor

Orlando, FL · Remote

$90K - $120K/hr

We are seeking an experienced IT Supervisor to manage a remote team responsible for technology ... High school diploma or equivalent with a minimum of two years of experience in IT operations * ...

New

Accounting Fly

Remote Accounting Manager

Orlando, FL · Remote

$75K - $95K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Monitor the client pipeline, coordinate workflow, and resolve bottlenecks with Operations ... Skilled at supervising, mentoring, and developing remote team members. * Excellent communication ...

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Remote Operations Supervisor information

How does a remote operations supervisor typically coordinate and communicate with distributed teams to ensure smooth workflow?

A Remote Operations Supervisor usually relies on a combination of digital tools, such as project management software, video conferencing, and instant messaging platforms, to coordinate tasks and maintain clear communication with team members working from different locations. They often schedule regular virtual meetings to set expectations, monitor progress, and address any issues that arise. Establishing clear protocols and maintaining open lines of communication are crucial for overcoming challenges like time zone differences and ensuring team cohesion. Proactive leadership and adaptability are key to fostering a productive and collaborative remote work environment.

What is the difference between Remote Operations Supervisor vs Remote Operations Coordinator?

AspectRemote Operations SupervisorRemote Operations Coordinator
Required CredentialsTypically requires management experience, industry-specific certifications, and leadership skillsUsually requires administrative or coordination experience, often with basic industry knowledge
Work EnvironmentOversees remote teams, manages workflows, and ensures operational efficiencySupports daily operations, schedules, and communication between teams
Employer & Industry UsageCommon in logistics, customer service, and IT sectorsFrequent in customer support, tech, and service industries

The Remote Operations Supervisor focuses on managing remote teams and ensuring operational efficiency, often requiring leadership experience. In contrast, the Remote Operations Coordinator handles daily support tasks and coordination activities, typically with less managerial responsibility. Both roles are vital in remote work environments but differ mainly in scope and level of responsibility.

What is a remote operations supervisor?

A Remote Operations Supervisor is responsible for managing teams and overseeing operational processes from a remote location, ensuring that company goals and standards are met. They coordinate workflows, monitor performance metrics, and provide support and guidance to remote employees. Their role often includes implementing company policies, troubleshooting issues, and facilitating communication between teams and upper management. Remote Operations Supervisors use digital tools to maintain productivity and collaboration within distributed teams.

What are the key skills and qualifications needed to thrive as a remote operations supervisor, and why are they important?

To thrive as a Remote Operations Supervisor, you need strong organizational, leadership, and problem-solving skills, typically supported by experience in operations management and a relevant degree. Familiarity with remote collaboration platforms (such as Slack, Zoom, or Microsoft Teams), workflow management systems, and sometimes certifications like PMP is highly beneficial. Excellent communication, adaptability, and the ability to motivate distributed teams are standout soft skills in this role. These competencies are crucial for ensuring seamless operations, effective team coordination, and achieving organizational goals in a virtual environment.
What are the most commonly searched types of Operations Supervisor jobs in Florida? The most popular types of Operations Supervisor jobs in Florida are:
What are popular job titles related to Remote Operations Supervisor jobs in Florida? For Remote Operations Supervisor jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Remote Operations Supervisor jobs in Florida look for? The top searched job categories for Remote Operations Supervisor jobs in Florida are:
What cities in Florida are hiring for Remote Operations Supervisor jobs? Cities in Florida with the most Remote Operations Supervisor job openings:
Remote Operations Supervisor jobs near you

Contact Center Operations Supervisor

Imh

Lake Park, FL • On-site, Remote

$25.39/hr

Full-time

Posted 6 days ago

Job description

Job Description:

The Contact Center Operations Supervisor is a leader of an operational team who creates a team environment that delivers superior customer service by hiring and developing high performing and engaged talent. Acts as a subject matter expert and a point of escalation to remove barriers, meet KPIs and the successful obtainment of goals. Is a champion of continuous improvement and implementing best practices.
Join Our Team as a Contact Center Operations Supervisor!


We are seeking an organized and driven leader to join our Contact Center as an Operatins Supervisor. If you're passionate about providing exceptional care and want to work in an environment that values growth, we'd love to hear from you!

Discover why Intermountain Health is a great place to work (youtube.com)


Posting Specifics

  • Entry Rate: $25.39 depending on experience

  • Benefits Eligible: Yes, check them outhere

  • Shift Details: Full-time, 40 hours per week

Essential Functions

  • Responsible for hiring, onboarding, and the development of talent (e.g. training, mentoring, knowledge, skills, tools); provides support, coaching and corrective action, career planning and progression; and is accountable for creating a team culture of engagement, compassion, and diversity.

  • Manages team expenses, including labor budget allocations, overtime, scheduling and budgeted hours, timecard approval and oversight, and oversight of compensation and incentives.

  • Demonstrates a high level of leadership acumen (e.g. excellent communication, approachable, follows through on commitments, trustworthy, purposeful); and subject matter expertise, representative for organization, project management, and serves as an escalation point and helps to solve problems and remove barriers.

  • Responsible for the operational workflow / performance of the team including employee metrics, department and company KPIs, obtainment of goals, continuous improvement, compliance to rules and regulations, and the delivery of superior service.

  • Demonstrates subject matter expertise regarding contact center roles and responsibilities and may be required perform the role of a front-line caregiver, including all essential duties and responsibilities of any position within operational business need.

Required Qualifications

  • Demonstrated work experience in the health care industry, contact center, or applicable equivalency.

  • Demonstrated ability to effectively lead a team and collaborate with others.

  • Demonstrated highly effective written and verbal communication skills and effective interpersonal skills as well as the proven ability to resolve conflict, be an effective coach, and team builder in a leadership capacity.

  • Demonstrated ability to be highly motivated, responsible, and organized. Knowledge and applicable work experience. Working knowledge of Microsoft Office 365, telephone equipment and relevant computer programs.

  • Demonstrated ability to organize, prioritize, supervise, and work independently on projects

Preferred Qualifications

  • Bachelor's degree in a business or health related course of study obtained through an accredited institution. Education is verified.

  • Three years of work experience in the health care industry, contact center, or applicable equivalency

  • One year of supervisory experience in a health care environment.

  • Demonstrated knowledge of process improvement principles and effective project management skills (from brainstorming to implementation) through daily work assignments.

  • Experience with workforce management and performance management

Physical Requirements

  • Ongoing need for caregiver to see and read information, documents, monitors, identify equipment and supplies, and be able to assess customer needs.

  • Frequent interactions with providers, colleagues, customers, patients/clients, and visitors require caregiver to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.

  • Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc.

Location:

Lake Park Building

Work City:

West Valley City

Work State:

Utah

Scheduled Weekly Hours:

40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$25.39 - $40.00

We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.


Learn more about our comprehensive benefits package here.


By applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations. If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain. Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment.


Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.


At Intermountain Health, we usethe artificial intelligence ("AI") platform, HiredScore to improve your job application experience.HiredScore helps match your skills and experiences to the best jobs for you. WhileHiredScore assists in reviewing applications, all final decisions are made byIntermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.


All positions subject to close without notice.


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