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Remote Operations Supervisor Jobs in New Port Richey, FL

Revel Staffing

IT Support Supervisor

Tampa, FL · Remote

$85K - $115K/hr

... operational, and technical teams. Key Responsibilities * Lead, coach, and develop a remote team of ... senior or supervisory capacity * Current HIPAA compliance training or credential * Working ...

CFS

IT Manager

Tampa, FL · Remote

$115K - $130K/yr

... technology operations in a fast-paced, remote environment. This hands-on leadership role is ... Experience leading, coaching, mentoring, or supervising technical resources. * Experience ...

New

paradigm

LPN Clinical Coordinator

Tampa, FL · Remote

This is a full-time, fully remote position , offering the opportunity to make a meaningful impact ... Supervisor and if needed, the Vice President of Operations. * Identify quality assurance and risk ...

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All JobsOperations Supervisor JobsRemote Operations Supervisor JobsRemote Operations Supervisor Jobs in New Port Richey, FL

Remote Operations Supervisor information

See New Port Richey, FL salary details

$27.6K

$56.5K

$105.5K

How much do remote operations supervisor jobs pay per year?

As of Aug 13, 2026, the average yearly pay for remote operations supervisor in New Port Richey, FL is $56,520.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,500.00 and $69,000.00 per year, depending on experience, location, and employer.

How does a remote operations supervisor typically coordinate and communicate with distributed teams to ensure smooth workflow?

A Remote Operations Supervisor usually relies on a combination of digital tools, such as project management software, video conferencing, and instant messaging platforms, to coordinate tasks and maintain clear communication with team members working from different locations. They often schedule regular virtual meetings to set expectations, monitor progress, and address any issues that arise. Establishing clear protocols and maintaining open lines of communication are crucial for overcoming challenges like time zone differences and ensuring team cohesion. Proactive leadership and adaptability are key to fostering a productive and collaborative remote work environment.

What is the difference between Remote Operations Supervisor vs Remote Operations Coordinator?

AspectRemote Operations SupervisorRemote Operations Coordinator
Required CredentialsTypically requires management experience, industry-specific certifications, and leadership skillsUsually requires administrative or coordination experience, often with basic industry knowledge
Work EnvironmentOversees remote teams, manages workflows, and ensures operational efficiencySupports daily operations, schedules, and communication between teams
Employer & Industry UsageCommon in logistics, customer service, and IT sectorsFrequent in customer support, tech, and service industries

The Remote Operations Supervisor focuses on managing remote teams and ensuring operational efficiency, often requiring leadership experience. In contrast, the Remote Operations Coordinator handles daily support tasks and coordination activities, typically with less managerial responsibility. Both roles are vital in remote work environments but differ mainly in scope and level of responsibility.

What is a remote operations supervisor?

A Remote Operations Supervisor is responsible for managing teams and overseeing operational processes from a remote location, ensuring that company goals and standards are met. They coordinate workflows, monitor performance metrics, and provide support and guidance to remote employees. Their role often includes implementing company policies, troubleshooting issues, and facilitating communication between teams and upper management. Remote Operations Supervisors use digital tools to maintain productivity and collaboration within distributed teams.

What are the key skills and qualifications needed to thrive as a remote operations supervisor, and why are they important?

To thrive as a Remote Operations Supervisor, you need strong organizational, leadership, and problem-solving skills, typically supported by experience in operations management and a relevant degree. Familiarity with remote collaboration platforms (such as Slack, Zoom, or Microsoft Teams), workflow management systems, and sometimes certifications like PMP is highly beneficial. Excellent communication, adaptability, and the ability to motivate distributed teams are standout soft skills in this role. These competencies are crucial for ensuring seamless operations, effective team coordination, and achieving organizational goals in a virtual environment.
What are the most commonly searched types of Operations Supervisor jobs in New Port Richey, FL? The most popular types of Operations Supervisor jobs in New Port Richey, FL are:
What are popular job titles related to Remote Operations Supervisor jobs in New Port Richey, FL? For Remote Operations Supervisor jobs in New Port Richey, FL, the most frequently searched job titles are:
What job categories do people searching Remote Operations Supervisor jobs in New Port Richey, FL look for? The top searched job categories for Remote Operations Supervisor jobs in New Port Richey, FL are:
What cities near New Port Richey, FL are hiring for Remote Operations Supervisor jobs? Cities near New Port Richey, FL with the most Remote Operations Supervisor job openings:
Remote Operations Supervisor jobs near you

Healthcare Claims Operations Supervisor - Remote

ImagenetLLC

Tampa, FL • Remote

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

Healthcare Claims Supervisor - Remote


Job Type: Full-time 

Location: Remote

Reports To: Claims Manager / Director of Claims


Position Summary

The Healthcare Claims Operations Supervisor is responsible for the overall operational performance, client satisfaction, KPI achievement, reporting oversight, and leadership of assigned healthcare claims accounts. This role oversees Team Leads and Claims Examiners while serving as a key liaison between clients and internal departments including Operations, Quality, Training, Workforce Management, and Account Management.


The Supervisor is accountable for ensuring production, quality, turnaround time, attendance, compliance, and service-level expectations are consistently achieved. This individual must be highly organized, data-driven, proactive, and capable of managing both operational execution and client relationships in a fast-paced environment.


Success in this role requires the ability to identify operational risks early, drive corrective actions, maintain strong client confidence, and foster a culture of accountability, performance, and continuous improvement.


Key Responsibilities

Operational Leadership & Accountability

  • Oversee daily claims operations across assigned accounts and lines of business.
  • Ensure achievement of all client KPIs, SLAs, quality standards, and operational deliverables.
  • Monitor productivity, inventory, aging, turnaround times, workflow distribution, attendance, and backlog risks.
  • Develop and execute action plans to address performance gaps and operational challenges.
  • Partner with Workforce Management and Operations Leadership on staffing, forecasting, and capacity planning.
  • Support implementations, transitions, and account expansions to ensure operational readiness.
  • Successfully complete training and demonstrate proficiency in assigned claims processes.


Performance & KPI Management

  • Maintain ownership of account-level operational metrics and performance outcomes.
  • Analyze trends related to productivity, quality, error rates, SLA compliance, attendance, inventory aging, and client escalations.
  • Hold Team Leads and staff accountable through coaching, performance reviews, corrective actions, and performance improvement plans.
  • Drive a culture of urgency, accountability, and continuous improvement.
  • Ensure timely resolution of performance issues and consistent execution of operational expectations.


Client Management & Client Satisfaction

  • Serve as a primary operational contact for assigned client accounts.
  • Participate in weekly, monthly, and quarterly business reviews, client meetings, calibrations, and operational discussions.
  • Build strong client relationships through proactive communication and consistent operational performance.
  • Manage client concerns and escalations with clear ownership, timely follow-through, and effective resolution.
  • Collaborate with Account Management and Leadership to support client satisfaction, retention, and growth.


Reporting & Metrics Management

  • Prepare, analyze, and present operational reports, dashboards, and performance metrics.
  • Deliver accurate and timely reporting to clients and internal leadership.
  • Identify trends, risks, and opportunities through data analysis and recommend actionable solutions.
  • Utilize Excel, Power BI, client systems, and operational reporting tools to monitor account performance.
  • Present performance results, improvement initiatives, and operational recommendations professionally and effectively.


Quality, Compliance & Process Improvement

  • Ensure compliance with client requirements, HIPAA regulations, CMS guidelines, and company policies.
  • Partner with Quality Assurance teams on calibrations, audits, error trend analysis, and remediation efforts.
  • Conduct root cause analysis and implement corrective actions to improve quality and efficiency.
  • Support audit readiness, compliance initiatives, and process improvement programs.


Team Leadership & Development

  • Coach, mentor, and develop Team Leads and Claims Examiners.
  • Support onboarding, nesting, cross-training, and ongoing employee development.
  • Reinforce leadership accountability and operational excellence.
  • Promote employee engagement, retention, succession planning, and professional growth.
  • Foster a culture of teamwork, ownership, professionalism, and high performance.


Key Performance Indicators (KPIs)

  • Production Goal Achievement
  • SLA Compliance
  • Quality Scores (Target: 98%–100%)
  • Inventory & Aging Management
  • Attendance & Adherence
  • Client Satisfaction
  • Escalation Resolution Timeliness
  • Reporting Accuracy & Timeliness
  • Reduction of Repeat Errors
  • Employee Retention & Engagement
  • Coaching and Performance Documentation Compliance


Qualifications

  • Minimum 3–5 years of healthcare claims leadership experience.
  • Prior supervisory experience overseeing production teams required.
  • Strong experience managing healthcare payer operations and claims workflows.
  • Experience with client-facing operations and client relationship management.
  • Strong reporting and data analysis experience required.
  • Experience owning operational KPIs and performance deliverables.
  • Strong leadership, accountability, organizational, and communication skills.
  • Experience with systems such as EZ-CAP, QNXT, Facets, Jiva, Plexis, or similar preferred.
  • Intermediate to advanced Excel and reporting/dashboard experience required.
  • Experience managing offshore and/or remote teams preferred.


What We Offer

  • Remote work offered
  • Equipment provided
  • Paid training to set you up for success
  • Comprehensive benefits: Medical, Dental, Vision, Life, HSA, 401(k)
  • Paid Time Off (PTO)
  • 7 paid holidays
  • A supportive team and a company that values internal growth


Ready to Take the Lead on Something New?
Don’t miss this opportunity to shape a new client launch—click “Apply Now” and get started.


COMPANY OVERVIEW

Imagenet is a leading provider of back-office support technology and tech-enabled outsourced services to healthcare plans nationwide. Imagenet provides claims processing services, including digital transformation, claims adjudication and member and provider engagement services, acting as a mission-critical partner to these plans in enhancing engagement and satisfaction with plans’ members and providers.


The company currently serves over 70 health plans, acting as a mission-critical partner to these plans in enhancing overall care, engagement and satisfaction with plans’ members and providers. The company processes millions of claims and multiples of related structured and unstructured data elements within these claims annually. The company has also developed an innovative workflow technology platform, JetStreamTM, to help with traceability, governance and automation of claims operations for its clients.


Imagenet is headquartered in Tampa, operates 10 regional offices throughout the U.S. and has a wholly owned global delivery center in the Philippines.