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Remote Noc Technician Helper Jobs (NOW HIRING)

BlackHawk Data

NOC Technician

Manhattan, NY · On-site +1

$60K - $70K/yr

Remote BlackHawk Data is seeking a sharp, forward-thinking NOC Technician to help shape mission-critical technology environments for the world's most complex enterprises. BlackHawk Data is one of the ...

BlackHawk Data, LLC (12029)

NOC Technician

Manhattan, NY · Remote

$60K - $70K/yr

Remote BlackHawk Data is seeking a sharp, forward-thinking NOC Technician to help shape mission-critical technology environments for the world's most complex enterprises. BlackHawk Data is one of the ...

InstantServe LLC

NOC Technician

NOC Technician Location: Remote Client: DOT/OCC * 2-4 years of experience in network operations, IT support, or a related field. * Monitors and supports network and systems infrastructure, ensuring ...

Blue Stream Fiber

NOC Technician I

Coral Springs, FL · On-site +1

NOC Technician I Department: Noc Employment Type: Full Time Location: Coral Springs Reporting To ... Conduct proactive monitoring, remote diagnostics, and maintenance activities for network devices ...

ASM Research

NOC Shift Supervisor

Position Overview The NOC Shift Supervisor oversees a shift of Network Operations Center personnel ... S. citizenship as required for this remote federal IT position. Preferred Qualifications

Pavlov Media Inc

NOC Engineer 1

Orlando, FL · Remote

$30 - $42/hr

The NOC Engineer 1 also supports field technicians and educates junior technicians in networking ... Familiarity with remote monitoring tools (e.g., LibreNMS, Nagios, SolarWinds, Zabbix). * Ability to ...

Pavlov Media Inc

NOC Engineer 1

Dallas, TX · Remote

$30 - $42/hr

The NOC Engineer 1 also supports field technicians and educates junior technicians in networking ... Familiarity with remote monitoring tools (e.g., LibreNMS, Nagios, SolarWinds, Zabbix). * Ability to ...

Vero Networks

NOC Engineer - Tier III

Tulsa, OK · Remote

$85K - $95K/yr

This is a Remote position. * The schedule for this position is based on company requirements for ... and helping improve the connectivity of schools and rural healthcare as well. NOTICES Vero ...

Vero Networks

NOC Engineer - Tier III

Tulsa, OK · On-site +1

$85K - $95K/yr

This is a Remote position. * The schedule for this position is based on company requirements for ... and helping improve the connectivity of schools and rural healthcare as well. NOTICES Vero ...

InstantServe LLC

OA/ETSO - NOC Comms Specialist

... monitor remote sites network and hardware. • Actively monitors the status of Commonwealth ... Routine Tasks • Assists the network engineers and technicians with outstanding tasks. • Updates ...

Varsity Technologies

Helpdesk Technician

Los Angeles, CA · Remote

$20.50 - $27.75/hr

Varsity is hiring for a Helpdesk Technician to join our Remote Support team. The ideal candidate will have excellent communication skills, strong customer service, and ability to problem solve a wide ...

Varsity Technologies

Helpdesk Technician

Los Angeles, CA · Remote

$21.50 - $29/hr

Varsity is hiring for a Helpdesk Technician to join our Remote Support team. The ideal candidate will have excellent communication skills, strong customer service, and ability to problem solve a wide ...

Varsity Technologies

Helpdesk Technician

Los Angeles, CA · On-site +1

$21.50 - $29/hr

Varsity is hiring for a Helpdesk Technician to join our Remote Support team. The ideal candidate will have excellent communication skills, strong customer service, and ability to problem solve a wide ...

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Remote Noc Technician Helper information

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$12

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How much do remote noc technician helper jobs pay per hour?

As of May 27, 2026, the average hourly pay for remote noc technician helper in the United States is $26.29, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $29.81 per hour, depending on experience, location, and employer.

What is the difference between Remote Noc Technician Helper vs Remote Noc Technician?

AspectRemote Noc Technician HelperRemote Noc Technician
CredentialsHigh school diploma, basic technical knowledgeHigh school diploma, technical certifications often preferred
Work EnvironmentAssists in network operations centers, supports techniciansManages network systems, monitors infrastructure remotely
Employer & IndustryTelecom, IT service providersTelecom, data centers, network service companies
Search & Comparison IntentUnderstanding entry-level support rolesSeeking technical support or advanced network roles

The Remote Noc Technician Helper typically provides support and assists senior technicians in network operations centers, focusing on basic tasks. In contrast, the Remote Noc Technician manages and monitors network systems independently, requiring more technical skills and certifications. Both roles are essential in the telecom and IT industries, but they differ in responsibilities and experience levels.

More about Remote Noc Technician Helper jobs
What cities are hiring for Remote Noc Technician Helper jobs? Cities with the most Remote Noc Technician Helper job openings:
What are the most commonly searched types of Remote Noc Technician jobs? The most popular types of Remote Noc Technician jobs are:
What states have the most Remote Noc Technician Helper jobs? States with the most job openings for Remote Noc Technician Helper jobs include:
What job categories do people searching Remote Noc Technician Helper jobs look for? The top searched job categories for Remote Noc Technician Helper jobs are:
Remote Noc Technician Helper jobs near you
Infographic showing various Remote Noc Technician Helper job openings in the United States as of May 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution, with an average salary of $54,680 per year, or $26.3 per hour.
NOC Technician

NOC Technician

BlackHawk Data

Manhattan, NY • On-site, Remote

$60K - $70K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

Job description

NOC Technician
Position Title: NOC Technician
Department: Managed Services Practice (MSP)
Reports To: Managed Services Operations Lead
Job Status: Part Time or Full Time
Division: Corporate
Work Shift: Must be open to 3rd shift.
Location: Remote
BlackHawk Data is seeking a sharp, forward-thinking NOC Technician to help shape mission-critical technology environments for the world's most complex enterprises.
BlackHawk Data is one of the fastest-growing, woman-owned IT solution providers in the country. Here at BHD, you won't just do a job, you'll build a career that matters. Our culture thrives on curiosity, collaboration, and grit.
We invest in our people, challenge them to grow, and celebrate wins together.
If you are driven to lead, learn, and leave your mark, BlackHawk Data is where you belong!
You will work alongside a highly collaborative, driven team to provide end-to-end services that truly solve business problems, not just check boxes.
The NOC Technician role would be best suited for a self-motivated, high performing NOC, Systems, or MSP Engineer. An individual who thrives on providing exceptional service to a diverse range of clients in a flexible setting: Healthcare, Financial, Educational & the Public sector.
If you are energized by complex challenges, passionate about cutting-edge tech, and eager to leave your mark on industries that keep the world moving, we want to meet you.
Make an impact. Build what matters. Grow with us.
Position Summary
The Level-1 Technician serves as the initial point of contact for all network, system, and application incidents within the Managed Services Practice. This role focuses on proactive monitoring, triage, documentation, and escalation of technical issues in customer environments, ensuring all incidents are addressed within defined Service Level Agreements (SLAs).
Essential Duties and Responsibilities
  • Monitor and respond to network, system, and infrastructure alerts using NMS (Zabbix)
  • Triage and resolve Level 1 incidents, and escalate complex issues to Level 2/3 engineering staff according to escalation guidelines
  • Create, update, and close tickets accurately within ITSM/ticketing platform (Vivantio)
  • Perform daily health and performance checks of customer environments, including systems, servers, network devices, and backups
  • Respond to inbound calls and emails from clients, providing first-level troubleshooting and customer communication
  • Document incidents, steps taken, and resolutions thoroughly in accordance with ITIL and company standards
  • Assist with scheduled maintenance activities and change implementation under the supervision of Level -2/3 engineering team
  • Collaborate with field engineers to coordinate repairs, testing, and validation of network or system functionality
  • Participate in a 24x7 shift rotation and provide on-call support as needed
  • Maintain accurate technical and runbook documentation, inventory, and customer information for supported environments

Knowledge, Skills and Abilities
  • Knowledge and capability to provide professional end-user desktop support
  • Understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN, VLANs)
  • Familiarity with firewalls, switches, and routers (Cisco, Fortinet, or Arista)
  • Knowledge of Windows Server administration, Active Directory, and Office 365
  • Familiarity with virtualization (VMware / Hyper-V) and cloud (Azure / AWS) concepts
  • Strong written and verbal communication skills for client and internal team interactions
  • Ability to prioritize tasks in a dynamic, high-volume operational environment
  • Demonstrated problem-solving, analytical, and troubleshooting capabilities

Education and Experience
Required:
  • 1-2 years of hands-on experience in IT helpdesk, operations, or network/systems infrastructure support
  • Exposure to network and systems monitoring tools and ticketing systems
Preferred:
  • Experience in a Managed Service Provider (MSP) environment
  • Familiarity with ITIL incident management processes
  • Basic scripting knowledge (PowerShell, Bash)

Certifications (Preferred but not required)
  • CompTIA A+, Network+, or Security+
Preferred
  • Fortinet FCF, FCA
  • ITIL 4 Foundation
  • Cisco Certified Support Technician (CCST)
Preferred:
  • Microsoft Certified Fundamentals (Azure or M365)
  • Cisco Certified Network Associate (CCNA)
  • Fortinet FCP, FCSS

Work Environment
Operates within a 24x7 Managed Services operations team. Standard professional environment with exposure to multiple systems and live alerts where response time, accurate ticket handling, and providing a highly successful client experience are critical. Visual acuity for reading, understanding, and interpreting system alerts and dashboards is fundamental to success. Potentially rotating or assigned shifts, including weekends, holidays, and after-hours coverage.
What We Offer
  • Competitive Pay.
  • Comprehensive health, dental, vision, and 401(k)
  • Regular coaching, career development, and advancement path.
  • A collaborative culture that celebrates learning, innovation, and high performance
  • Up to 22 Days PTO.

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