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Remote Noc Technician Helper Jobs in Florida (NOW HIRING)

Blue Stream Fiber

NOC Technician I

Coral Springs, FL · On-site +1

NOC Technician I Department: Noc Employment Type: Full Time Location: Coral Springs Reporting To ... Conduct proactive monitoring, remote diagnostics, and maintenance activities for network devices ...

Advastar, Inc

Installation Technician

Jacksonville, FL · Remote

$30 - $40/hr

Fully remote with home-based operations. * Seeking candidates in the Jacksonville, FL area ... Valid driver's license required; safety certifications helpful. * 0-1+ years in pulp/paper, water ...

Advastar, Inc

Installation Technician

Jacksonville, FL · Remote

$30 - $40/hr

Fully remote with home-based operations. * Seeking candidates in the Jacksonville, FL area ... Valid driver's license required; safety certifications helpful. * 0-1+ years in pulp/paper, water ...

i-Tech Support

Helpdesk Technician Level 2

Orlando, FL · Remote

$18.75 - $25.25/hr

Helpdesk Technician Level 2 Position Type: Regular Full-Time Salaried Employee Location: Must be ... Strong knowledge with our ticketing systems, remote support tools, and system monitoring tools.

i-Tech Support

Helpdesk Technician Level 2

Orlando, FL · Remote

$18.75 - $25.25/hr

Helpdesk Technician Level 2 Position Type: Regular Full-Time Salaried Employee Location: Must be ... Strong knowledge with our ticketing systems, remote support tools, and system monitoring tools.

GoGun

Weapons Technician

Winter Park, FL · On-site +1

$24 - $38/hr

Remote may be considered for candidates with their own fully equipped shop. Compensation: $24 to ... Help customers troubleshoot product issues and determine whether repairs, replacement parts, or ...

Connection

Lead Field Technician, REMOTE

Tallahassee, FL · On-site +1

$36.78 - $47.08/hr

... helping others. Why You Should Join Us You'll find supportive teammates and a rewarding career at ... Responsibilities The Lead Field Technician serves as the senior technical resource for field ...

Motorola Solutions

ASG Support Technician

Plantation, FL · Remote

$40K - $45K/yr

We build and connect technologies to help protect people, property and places. Our solutions foster ... NOTE: This is fully remote position and the candidate can reside anywhere in the United States.

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Remote Noc Technician Helper information

What is the difference between Remote Noc Technician Helper vs Remote Noc Technician?

AspectRemote Noc Technician HelperRemote Noc Technician
CredentialsHigh school diploma, basic technical knowledgeHigh school diploma, technical certifications often preferred
Work EnvironmentAssists in network operations centers, supports techniciansManages network systems, monitors infrastructure remotely
Employer & IndustryTelecom, IT service providersTelecom, data centers, network service companies
Search & Comparison IntentUnderstanding entry-level support rolesSeeking technical support or advanced network roles

The Remote Noc Technician Helper typically provides support and assists senior technicians in network operations centers, focusing on basic tasks. In contrast, the Remote Noc Technician manages and monitors network systems independently, requiring more technical skills and certifications. Both roles are essential in the telecom and IT industries, but they differ in responsibilities and experience levels.

What are the most commonly searched types of Remote Noc Technician jobs in Florida? The most popular types of Remote Noc Technician jobs in Florida are:
What are popular job titles related to Remote Noc Technician Helper jobs in Florida? For Remote Noc Technician Helper jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Remote Noc Technician Helper jobs in Florida look for? The top searched job categories for Remote Noc Technician Helper jobs in Florida are:
What cities in Florida are hiring for Remote Noc Technician Helper jobs? Cities in Florida with the most Remote Noc Technician Helper job openings:
Remote Noc Technician Helper jobs near you
NOC Technician I

NOC Technician I

Blue Stream Fiber

Coral Springs, FL • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago

Job description

NOC Technician I
Department: Noc
Employment Type: Full Time
Location: Coral Springs
Reporting To: Network Operations Center Supervisor
Description
The NOC Technician is responsible for the 24x7x365 real time monitoring and surveillance of the Blue Stream Fiber Network and the services that traverse it.
The position will monitor, document, and investigate incoming platforms, service alarms and escalations from business partners (e.g., Customer Care, Commercial Services, Field Services), create trouble tickets in accordance with existing guidelines, troubleshoot, and remotely restore challenges on various platforms.
The Technician will assume responsibility for reactive and proactive tasks outlined in core processes (Event Management, Incident Management, Change Management and Knowledge Management) and collaborate with other organizations within Blue Stream Fiber to facilitate various tasks.
Key Responsibilities
  • Conduct proactive monitoring, remote diagnostics, and maintenance activities for network devices within areas of responsibility.
  • Notify and escalate issues internally and externally as required in support of network outages and restoration events.
  • Create tickets per guidelines and execute pre-defined scripts in case of alarms and incidents reported by network element management and other fault detection systems.
  • Provide second tier, high-level technical support to field operations personnel through a working knowledge and broad background in core technologies - HFC(CMTS), FTTX(GPON) IP Core.
  • Isolate and resolve subscriber voice, video, and data issues by correlating information from network equipment and monitoring systems.
  • Provide updates to customers, internal groups, and vendors as required in a timely manner.
  • Manage internal phone queues to assist with live troubleshooting in accordance with defined service level agreements.
  • Validate restoration and repair actions made to correct issues and clear alarms once approve.
  • Validate operational success of development and maintenance.
  • Close trouble tickets and provide feedback/updates to knowledge base (e.g., Methods of Procedure)
  • Provide feedback and recommendations for Operations Support Systems (OSS) tools improvements, process flows, event management and correlation.
  • Open cases with third party vendors and drive for resolutions within required SLA's where applicable.
  • Comply with established Change Management and Incident Management processes.

Skills, Knowledge & Expertise
  • Must live in Florida
  • High School Diploma/GED or equivalent experience.
  • Minimum of 3 years as CATV Service Tech or related technical experience.
  • Two-year technical college degree or equivalent military technical training.
  • Two or more years of relevant work experience (Telco or MSO) preferred.
  • CCNA, A+, Network +, or other certifications are considered a plus.

Job Benefits
  • Medical, Dental and Vision
  • PTO & Holidays
  • 401K + Match
  • Life Insurance
  • FSA & HSA
  • Short Term/Long Term Disability
  • Legal Plan Support & EAP

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