NOC Technician I
Coral Springs, FL · On-site +1
NOC Technician I Department: Noc Employment Type: Full Time Location: Coral Springs Reporting To ... Conduct proactive monitoring, remote diagnostics, and maintenance activities for network devices ...
NOC Technician I
Coral Springs, FL · On-site +1
NOC Technician I Department: Noc Employment Type: Full Time Location: Coral Springs Reporting To ... Conduct proactive monitoring, remote diagnostics, and maintenance activities for network devices ...
Installation Technician
Jacksonville, FL · Remote
$30 - $40/hr
Anticipated travel: 75-80% with overnight stays. * Fully remote with home-based operations ... Provide remote support to service technicians and complete office work like expense reports.
Installation Technician
Jacksonville, FL · Remote
$30 - $40/hr
Anticipated travel: 75-80% with overnight stays. * Fully remote with home-based operations ... Provide remote support to service technicians and complete office work like expense reports.
Installation Technician
Jacksonville, FL · Remote
$30 - $40/hr
Anticipated travel: 75-80% with overnight stays. * Fully remote with home-based operations ... Provide remote support to service technicians and complete office work like expense reports.
Installation Technician
Jacksonville, FL · Remote
$30 - $40/hr
Anticipated travel: 75-80% with overnight stays. * Fully remote with home-based operations ... Provide remote support to service technicians and complete office work like expense reports.
... Technician, Electrician, Contractor or Electrical Inspector * Ability to read and interpret ... Ability to travel 75% as needed, including air and overnight travel * Must have a valid driver ...
... Technician, Electrician, Contractor or Electrical Inspector * Ability to read and interpret ... Ability to travel 75% as needed, including air and overnight travel * Must have a valid driver ...
... Technician, Electrician, Contractor or Electrical Inspector * Ability to read and interpret ... Ability to travel 75% as needed, including air and overnight travel * Must have a valid driver ...
... Technician, Electrician, Contractor or Electrical Inspector * Ability to read and interpret ... Ability to travel 75% as needed, including air and overnight travel * Must have a valid driver ...
... Technician, Electrician, Contractor or Electrical Inspector * Ability to read and interpret ... Ability to travel 75% as needed, including air and overnight travel * Must have a valid driver ...
... Technician, Electrician, Contractor or Electrical Inspector * Ability to read and interpret ... Ability to travel 75% as needed, including air and overnight travel * Must have a valid driver ...
Remote Primary Care Coordinator (Monday-Friday 10:00am-7:00pm PST)
Lakeland, FL · Remote
$18 - $24.25/hr
... Technician, or similar role) * Experience in healthcare coordination , patient services, or ... Available for on-call shifts : approximately 5 overnight and/or weekend shifts per rotation
Quick apply
Remote Primary Care Coordinator (Monday-Friday 10:00am-7:00pm PST)
Lakeland, FL · Remote
$18 - $24.25/hr
... Technician, or similar role) * Experience in healthcare coordination , patient services, or ... Available for on-call shifts : approximately 5 overnight and/or weekend shifts per rotation
Senior Pharmacy Sales Executive
Orlando, FL · On-site +1
Attendance at offsite team meetings, which could require flights and overnight travel. * This role ... Travel: While this is a remote position, occasional travel to Humana's offices for training or ...
Senior Pharmacy Sales Executive
Orlando, FL · On-site +1
Attendance at offsite team meetings, which could require flights and overnight travel. * This role ... Travel: While this is a remote position, occasional travel to Humana's offices for training or ...
Overnight Remote Noc Technician information
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Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 24 days ago
Job description
NOC Technician I
Department: Noc
Employment Type: Full Time
Location: Coral Springs
Reporting To: Network Operations Center Supervisor
Description
The NOC Technician is responsible for the 24x7x365 real time monitoring and surveillance of the Blue Stream Fiber Network and the services that traverse it.
The position will monitor, document, and investigate incoming platforms, service alarms and escalations from business partners (e.g., Customer Care, Commercial Services, Field Services), create trouble tickets in accordance with existing guidelines, troubleshoot, and remotely restore challenges on various platforms.
The Technician will assume responsibility for reactive and proactive tasks outlined in core processes (Event Management, Incident Management, Change Management and Knowledge Management) and collaborate with other organizations within Blue Stream Fiber to facilitate various tasks.
Key Responsibilities
Skills, Knowledge & Expertise
Job Benefits
Department: Noc
Employment Type: Full Time
Location: Coral Springs
Reporting To: Network Operations Center Supervisor
Description
The NOC Technician is responsible for the 24x7x365 real time monitoring and surveillance of the Blue Stream Fiber Network and the services that traverse it.
The position will monitor, document, and investigate incoming platforms, service alarms and escalations from business partners (e.g., Customer Care, Commercial Services, Field Services), create trouble tickets in accordance with existing guidelines, troubleshoot, and remotely restore challenges on various platforms.
The Technician will assume responsibility for reactive and proactive tasks outlined in core processes (Event Management, Incident Management, Change Management and Knowledge Management) and collaborate with other organizations within Blue Stream Fiber to facilitate various tasks.
Key Responsibilities
- Conduct proactive monitoring, remote diagnostics, and maintenance activities for network devices within areas of responsibility.
- Notify and escalate issues internally and externally as required in support of network outages and restoration events.
- Create tickets per guidelines and execute pre-defined scripts in case of alarms and incidents reported by network element management and other fault detection systems.
- Provide second tier, high-level technical support to field operations personnel through a working knowledge and broad background in core technologies - HFC(CMTS), FTTX(GPON) IP Core.
- Isolate and resolve subscriber voice, video, and data issues by correlating information from network equipment and monitoring systems.
- Provide updates to customers, internal groups, and vendors as required in a timely manner.
- Manage internal phone queues to assist with live troubleshooting in accordance with defined service level agreements.
- Validate restoration and repair actions made to correct issues and clear alarms once approve.
- Validate operational success of development and maintenance.
- Close trouble tickets and provide feedback/updates to knowledge base (e.g., Methods of Procedure)
- Provide feedback and recommendations for Operations Support Systems (OSS) tools improvements, process flows, event management and correlation.
- Open cases with third party vendors and drive for resolutions within required SLA's where applicable.
- Comply with established Change Management and Incident Management processes.
Skills, Knowledge & Expertise
- Must live in Florida
- High School Diploma/GED or equivalent experience.
- Minimum of 3 years as CATV Service Tech or related technical experience.
- Two-year technical college degree or equivalent military technical training.
- Two or more years of relevant work experience (Telco or MSO) preferred.
- CCNA, A+, Network +, or other certifications are considered a plus.
Job Benefits
- Medical, Dental and Vision
- PTO & Holidays
- 401K + Match
- Life Insurance
- FSA & HSA
- Short Term/Long Term Disability
- Legal Plan Support & EAP
About Blue Stream Fiber
Sourced by ZipRecruiter
Industry
Telecommunications
Company size
11 - 50 Employees
Headquarters location
Coral Springs, FL, US
Year founded
1978