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Remote Noc Technician Helper Jobs in Colorado (NOW HIRING)

L3HHCM20

Field Technician

Colorado Springs, CO · Remote

$26.20 - $48.79/hr

Occasionally travelling to remote sites outside your assigned area may be needed from time to time ... Work directly with the NOCC, the SAC, and the Helpdesk over the phone on resolving issues in the ...

L3HHCM20

Field Technician

Denver, CO · Remote

$30.04 - $56/hr

Occasionally travelling to remote sites outside your assigned area may be needed from time to time ... Work directly with the NOCC, the SAC, and the Helpdesk over the phone on resolving issues in the ...

L3Harris Technologies

Field Technician

Colorado Springs, CO · Remote

$26.20 - $48.79/hr

Occasionally travelling to remote sites outside your assigned area may be needed from time to time ... Work directly with the NOCC, the SAC, and the Helpdesk over the phone on resolving issues in the ...

Connection

Lead Field Technician - REMOTE

Denver, CO · On-site +1

$36.78 - $47.08/hr

... helping others. Why You Should Join Us You'll find supportive teammates and a rewarding career at ... Responsibilities The Lead Field Technician serves as the senior technical resource for field ...

Fastly

Mission Control Engineer - US Remote

Denver, CO · On-site +1

Help scale our proactive support capabilities by developing global monitoring policies rooted in ... within a NOC or high-scale support environment * Deep foundational knowledge of networking ...

Ntiva

Service Desk Technician II

Colorado Springs, CO · Remote

This is a remote position; however, team members should be willing and able to travel if the need ... Help Desk experience * Proficient in supporting, administering, and troubleshooting Microsoft ...

New

Veterans Health Administration

Housekeeping Aid

Denver, CO · On-site +1

$20.90 - $24.38/hr

As a HKA-EVS Technician, you will perform a full range of light and heavy cleaning duties and ... Remote: This is not a remote position Telework : Not available Virtual: This is not a virtual ...

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Remote Noc Technician Helper information

What is the difference between Remote Noc Technician Helper vs Remote Noc Technician?

AspectRemote Noc Technician HelperRemote Noc Technician
CredentialsHigh school diploma, basic technical knowledgeHigh school diploma, technical certifications often preferred
Work EnvironmentAssists in network operations centers, supports techniciansManages network systems, monitors infrastructure remotely
Employer & IndustryTelecom, IT service providersTelecom, data centers, network service companies
Search & Comparison IntentUnderstanding entry-level support rolesSeeking technical support or advanced network roles

The Remote Noc Technician Helper typically provides support and assists senior technicians in network operations centers, focusing on basic tasks. In contrast, the Remote Noc Technician manages and monitors network systems independently, requiring more technical skills and certifications. Both roles are essential in the telecom and IT industries, but they differ in responsibilities and experience levels.

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What job categories do people searching Remote Noc Technician Helper jobs in Colorado look for? The top searched job categories for Remote Noc Technician Helper jobs in Colorado are:
What cities in Colorado are hiring for Remote Noc Technician Helper jobs? Cities in Colorado with the most Remote Noc Technician Helper job openings:
Remote Noc Technician Helper jobs near you
Desktop Support Technician - Remote

Desktop Support Technician - Remote

InstantServe LLC

Denver, CO • On-site, Remote

$20.75 - $26.50/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Job Title: Desktop Support Technician
Duration: 07/01/2025 - 06/30/2026
Location: Remote/Onsite as required
Job Summary:
The Desktop Support Technician will provide Tier I and II technical support for the myColorado mobile application and portal. The technician will be responsible for troubleshooting issues across iOS and Android platforms, assisting with app installations, managing tickets through the helpdesk system, and escalating unresolved issues as needed. This role combines customer service, problem-solving, and technical acumen to ensure timely support and resolution of user issues.
Key Responsibilities:
  • Provide Tier I and II support for the myColorado app and portal (iOS & Android).
  • Troubleshoot user access, login, connectivity, and software issues.
  • Assist customers with app installation, configuration, and usage.
  • Create, track, and manage support tickets using the ticketing system.
  • Document user issues, troubleshooting steps, and resolutions.
  • Escalate unresolved or complex tickets to appropriate teams.
  • Monitor service levels and provide updates on ticket statuses.
  • Respond to accessibility-related requests, escalating to TAP team as needed.
  • Attend team meetings and contribute to process improvements and knowledge sharing.
  • Maintain professionalism and empathy while interacting with upset or frustrated users.
  • Perform additional duties as needed to support OIT's mission.

Required Skills:
  • Experience with Tier I/II technical support, ideally in a mobile or digital services environment.
  • Strong troubleshooting skills across mobile operating systems (iOS and Android).
  • Proficiency in using helpdesk ticketing systems and documenting incident logs.
  • Excellent verbal and written communication skills.
  • Ability to manage multiple issues while maintaining a customer-focused attitude.
  • Familiarity with accessibility requests and escalation processes.
InstantServe logo

About InstantServe

Sourced by ZipRecruiter

InstantServe provides a one-stop solution to all Healthcare, IT/Non-IT Staffing needs. Established in 2016, InstantServe is a strong workforce of over 100+ go-getters with a demonstrated background in IT/Non-IT service. We are a nationally certified SBE from the Department of Administration (State of PA). As a proud Minority Woman Owned Small Business Enterprise (M/WBE), InstantServe boasts of a strong team of professionals who have extensive experience catering to several Federal, Public, Commercial, and Healthcare Clients which includes 26 States and 46 government agencies. InstantServe is a client-centric organization that offers cost-effective and reliable solutions. Client satisfaction is sacrosanct! Our team strives to provide the best staffing and IT solutions to take your business to the next level.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Wayne, PA, US

Year founded

2016

Social media

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