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Remote Msp Help Desk Jobs in Oregon (NOW HIRING)

Customer Success Manager

OR ยท On-site +1

$112K - $125K/yr

Remote This role requires the individual to be based in Eastern Standard Time (EST) or Central ... Deliver customized training programs, webinars, and "power hour" sessions to help customers deepen ...

Deal Strategy & Operations Manager

OR ยท On-site +1

$140K - $180K/yr

... in Deal Desk, Deal Strategy, Commercial Operations, Revenue Operations, Legal Ops, or Sales ... Work from home office stipend to help you succeed in a remote environment * Lunch reimbursement for ...

Aviation Senior Project Manager

Lincoln City, OR ยท On-site +1

$140K - $180K/yr

We offer relocation assistance and a signing bonus to help make your transition seamless. For ... Prolonged periods sitting at a desk and working on a computer * Ability to navigate various ...

Sr Application Admin 4597

OR ยท On-site +1

Remote Required Experience: Bachelor's degree in information systems or other related fields ... Help carry out our Christian organization's mission, vision, and strategies. Personify the ministry ...

Remote-first (United States; BC & ON, Canada) * Full-time * Permanent * Exempt * The cash ... Ownership in what you help build. Every permanent Webflower receives equity (RSUs) in our growing ...

By year-end there's a repeatable path from a board landing on a desk to a build QA can test, and ... help the people around you do the same. Logistics Location: Remote in Europe, or hybrid from our ...

Showing results 41-58

Remote Msp Help Desk information

What is a remote MSP Help Desk?

A Remote MSP (Managed Service Provider) Help Desk is a support service that assists businesses and their employees with IT-related issues from a remote location. These services typically include troubleshooting hardware and software problems, managing network connectivity, resolving user access issues, and providing general technical support. By operating remotely, MSP Help Desks can offer quick response times, 24/7 support, and scalable solutions to help organizations maintain smooth IT operations without the need for in-house support staff.

What are the key skills and qualifications needed to thrive as a remote MSP Help Desk technician?

To thrive as a Remote MSP Help Desk technician, you need strong troubleshooting skills, a solid understanding of networking, operating systems, and commonly supported software, typically backed by a relevant IT degree or certifications like CompTIA A+ or Microsoft certifications. Familiarity with remote monitoring and management (RMM) tools, ticketing systems such as ConnectWise or ServiceNow, and remote desktop applications is crucial. Outstanding communication, patience, and time management are vital soft skills for effectively assisting users and prioritizing support requests. These skills and qualities ensure efficient problem resolution, high client satisfaction, and reliable technical support in a fast-paced, remote environment.

What are some common challenges faced by remote MSP Help Desk technicians and how can they be effectively managed?

Remote MSP Help Desk technicians often encounter challenges such as troubleshooting complex technical issues without onsite access, managing multiple client requests simultaneously, and maintaining clear communication across different time zones. To manage these challenges, it's important to utilize robust remote support tools, prioritize tickets efficiently, and establish strong written and verbal communication practices. Regular team check-ins and knowledge-sharing sessions also help technicians stay updated on best practices and new technologies, fostering a collaborative and supportive remote work environment.

What is the difference between Remote Msp Help Desk vs Remote IT Support Specialist?

AspectRemote Msp Help DeskRemote IT Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Network+ (often similar)
Work EnvironmentManaged Service Provider (MSP) settings, client networksVarious industries, corporate or small business environments
Employer UsageMSPs providing remote support to multiple clientsCompanies or IT firms supporting internal or external clients
Search & Comparison IntentUnderstanding MSP-specific remote support rolesGeneral remote IT support roles in different settings

Remote Msp Help Desk and Remote IT Support Specialist roles share similar certifications and work environments, often involving remote troubleshooting and support. However, the Help Desk role is typically within MSPs supporting multiple clients, while IT Support Specialists may work directly for a single organization. Both roles require technical skills and customer service, but their employer types and client focus differ.

What are the most commonly searched types of Msp Help Desk jobs in Oregon?

The most popular types of Msp Help Desk jobs in Oregon are:

What are popular job titles related to Remote Msp Help Desk jobs in Oregon?

For Remote Msp Help Desk jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Remote Msp Help Desk jobs in Oregon look for?

The top searched job categories for Remote Msp Help Desk jobs in Oregon are:

What cities in Oregon are hiring for Remote Msp Help Desk jobs?

Cities in Oregon with the most Remote Msp Help Desk job openings:

Child and Adolescent Psychologist

NORTHWEST ADHD TREATMENT CENTER, INC

Portland, OR โ€ข On-site, Remote

$90K - $150K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 21 days ago


Job description

Clinic Overview:

Northwest ADHD Treatment Center was founded with two goals in mind: to provide the highest quality evaluation and treatment for attention related concerns, and to be a great, collaborative place to work that supports a healthy work-life balance.

Our clinical staff is comprised of psychologists, psychiatric nurse practitioners, and counselors, working in four locations in Oregon. We offer the flexibility of a private practice model, and with the support of an administrative team composed of intake screening, scheduling, front desk, billing, collections, credentialing, and marketing. We strive to maintain a collaborative, receptive, and welcoming organizational culture.

Psychologist Role Description:

Job Type: Full-time

Reports to: Director of Behavioral Health

Northwest ADHD Treatment Center is seeking full-time licensed child and adolescent psychologist (licensed in Oregon or license eligible) to join our fun and dynamic private practice. The psychologist will have the option to supervise psychologist residents or associates. The role would be primarily working with and evaluating child and adolescent clients at our of our Portland clinics. 

Preferred candidates are licensed psychologists or licensed therapists with expertise working with clients under 14 years of age. The ideal candidate has extensive differential diagnostic skills and experience treating ADHD, anxiety and mood disorders, and trauma. 

Newly licensed or soon to be licensed candidates are encouraged to apply as well; those seeking to gain training in ADHD assessment and treatment will be provided robust training prior to seeing clients. 

Ideal candidates will be confident in their ability to evaluate and treat behavioral, social, emotional, and cultural concerns while integrating information obtained from caregivers, medical providers, and other behavioral health providers. Good communication and ability to collaboratively develop a treatment plan and help individuals implement skills in an effective manner is essential. 

Compensation:

Our psychologists are compensated on a progressive salary model, with performance based raise eligibility calculated every 2 months. Minimum full time salary is $82,480 annually for maintaining a minimum weekly average of 23 direct contact units. Additional compensation can be provided for supervisory and leadership duties. Psychologists receive a raise to be applied to the subsequent 2 month period upon averaging more than 23 weekly direct contact units. Raise potential scales with average weekly contact units, with highly productive providers capable of earning annual salaries of $140,000 or more.

Benefits:

In addition to a generous compensation model, benefits include:

  • flexible scheduling, flexible hours so long as full time expectations are met
  • 4 or 5 day work week options
  • In office, remote, or hybrid options available
  • 4 weeks PTO, + 1 additional week PTO after 5 years of employment at NW ADHD
  • 7 paid holidays
  • 1 paid floating Personal Heritage Holiday
  • health, dental, and vision insurance
  • Flexible Spending Account (FSA) for qualifying medical expenses
  • Dependent Care Flexible Spending Account (DC-FSA) for qualifying dependent or child care related expenses
  • company-sponsored retirement plan with up to 4% company match
  • free and low cost continuing education opportunities
  • eligibility for Oregon Loan Forgiveness Program
  • malpractice insurance coverage
  • weekly consultation groups
  • a fun, collaborative and supportive team environment

To learn even more about us, please visit our website at www.nw-adhd.com.

Thanks for taking the time to learn about a position with us. We look forward to learning more about you!

Northwest ADHD Treatment Center is an Equal Opportunity Employer.