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Remote Microsoft Dynamics 365 Support Jobs (NOW HIRING)

SAIC

Microsoft Dynamics 365 Developer

Washington, DC · Remote

$120K - $160K/yr

Public Trust Potential for Remote Work: ORA_HYBRID Description SAIC is looking for a Microsoft ... customer support operations, streamline case management, and deliver world‑class service ...

Uniphar Group

Microsoft Dynamics 365 Developer Full Time Permanent Role Citywest Office (Hybrid) or UK (Remote ... The Dynamics 365 Developer will play a crucial role in supporting & enhancing existing ...

KēSTA I.T.

Dynamics 365 Developer 160740

Jackson, MS · Remote

$1/hr

This position is Remote : We Are Seeking an experienced Microsoft Dynamics 365 Developer to design, develop, configure, and support enterprise business applications built on the Microsoft Dynamics ...

Conduent, Inc.

Microsoft Dynamics 365 Architect

TX · Remote

Develop Azure-based integration services to support real-time and asynchronous communication ... Remote work: Enjoy the convenience of working from home and maximize your time by unplugging at the ...

Guidehouse

Microsoft Dynamics 365 Developer

$113K - $188K/yr

... including Microsoft Dynamics 365 developer. An expert on Power Apps to design, configure and ... The candidate will take an active role in supporting and building on the MPP application. The ...

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Remote Microsoft Dynamics 365 Support information

What is a Remote Microsoft Dynamics 365 Support role?

A Remote Microsoft Dynamics 365 Support professional assists clients and organizations with troubleshooting, configuring, and maintaining Dynamics 365 applications from a remote location. They help resolve technical issues, optimize system performance, and provide guidance on best practices for using Dynamics 365 tools such as CRM and ERP modules. This role typically involves responding to support tickets, conducting remote diagnostics, and collaborating with end-users and IT teams to ensure smooth operation of the software. Working remotely allows these specialists to support clients globally while utilizing communication and remote access tools.

What are the most common challenges faced by Remote Microsoft Dynamics 365 Support professionals, and how can they be addressed?

Remote Microsoft Dynamics 365 Support professionals often encounter challenges such as troubleshooting complex user issues without direct access to on-site systems, managing time zone differences with international clients, and keeping up with frequent platform updates. These challenges can be addressed by developing strong communication skills, utilizing screen-sharing and remote access tools, and proactively participating in ongoing training or certification programs. Collaborating closely with both internal teams and clients ensures prompt issue resolution and helps maintain a high standard of service.

What are the key skills and qualifications needed to thrive as a Remote Microsoft Dynamics 365 Support specialist, and why are they important?

To excel as a Remote Microsoft Dynamics 365 Support specialist, you need a deep understanding of Dynamics 365 modules, troubleshooting skills, and typically a degree in IT or a related field. Familiarity with Microsoft Power Platform, Azure, CRM/ERP systems, and relevant certifications like Microsoft Certified: Dynamics 365 Fundamentals are highly beneficial. Strong problem-solving, communication, and customer service skills help you effectively assist users and resolve issues remotely. These competencies ensure efficient system performance, user satisfaction, and minimal business disruption.

What is the difference between Remote Microsoft Dynamics 365 Support vs Remote Microsoft Dynamics 365 Developer?

AspectRemote Microsoft Dynamics 365 SupportRemote Microsoft Dynamics 365 Developer
Required CredentialsMicrosoft certifications, support experienceMicrosoft certifications, development experience
Work EnvironmentCustomer support, troubleshootingApplication development, coding
Employer & Industry UsageIT service providers, consulting firmsSoftware companies, custom solution providers
Search & Comparison IntentSupport roles, troubleshooting, customer serviceDevelopment roles, coding, customization

Remote Microsoft Dynamics 365 Support focuses on troubleshooting, customer assistance, and maintaining existing systems, while Remote Microsoft Dynamics 365 Developer involves creating custom solutions, coding, and system enhancements. Both roles require Microsoft certifications but differ in daily tasks and skill sets.

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What job categories do people searching Remote Microsoft Dynamics 365 Support jobs look for? The top searched job categories for Remote Microsoft Dynamics 365 Support jobs are:
Remote Microsoft Dynamics 365 Support jobs near you
Microsoft Dynamics 365 Developer

Microsoft Dynamics 365 Developer

S R INTERNATIONAL INC

Phoenix, AZ • Remote

Full-time

Posted 14 days ago

Job description

Job Title: Microsoft Dynamics 365 Developer 

Client: State of Mississippi – Mississippi Development Authority (MDA)

Job ID: Remote-160740

Closing Date:  7/9/2026 at 2.00 PM

100% remote. Very likely to extend past one year.

Required Skills:

Minimum of 3 years Minimum Qualifications
  • Bachelor's degree in Computer Science, Information Systems, Software Engineering, or a related field from an
  • accredited institution.
  • Five (5) years of professional experience developing Microsoft Dynamics 365 solutions.
  • Three (3) years of experience developing applications using Microsoft Power Platform.
  • Experience configuring Microsoft Dynamics 365 environments.
  • Experience developing custom plugins, workflows, integrations, and extensions.
  • Experience building Power Apps and Power Automate solutions.
  • Experience developing Power BI dashboards and reports.
  • Experience with Microsoft SQL Server and relational database design.
  • Experience integrating enterprise systems using web services and REST APIs.

Preferred Skills:

  • Microsoft Dynamics 365 certifications. Microsoft Power Platform certifications. Microsoft Azure certifications.
  • Experience with grants management, financial systems, licensing, permitting, or case management applications
  • Experience working within state government or other public-sector organizations.
  • Experience supporting enterprise digital transformation initiatives.
  • Experience implementing DevOps and CI/CD practices.
  • Experience with cloud-hosted Microsoft environments

Position Description:

  • The Mississippi Development Authority (MDA) is seeking a highly skilled Microsoft Dynamics 365 Developer to design, develop, configure, and support enterprise business applications built on the Microsoft Dynamics 365 and Power Platform ecosystems. 
  • This position will play a key role in modernizing agency operations by delivering secure, scalable, and innovative technology solutions that improve business processes, increase operational efficiency, and support economic development initiatives across the State of Mississippi.
  • The ideal candidate possesses extensive experience configuring Microsoft Dynamics 365 environments while also developing custom enterprise solutions using the Microsoft technology stack. 
  • This individual will work closely with business stakeholders, project managers, business analysts, and technical teams to implement applications that support grants management, project management, customer engagement, licensing, workflow automation, reporting, and other agency business functions.
  • This position requires a balance of functional configuration expertise, custom software development skills, systems integration experience, and knowledge of the Microsoft Power Platform.
Essential Duties and Responsibilities

  • *Design, configure, customize, develop, and maintain Microsoft Dynamics 365 applications.
  • *Configure Dynamics 365 entities, forms, dashboards, business process flows, business rules, security roles, and workflows.
  • *Develop custom functionality using C#, .NET, JavaScript, TypeScript, HTML, CSS, and Power Platform components.
  • *Build and maintain Model-Driven Apps and Canvas Apps using Microsoft Power Apps.
  • *Design and automate business processes using Microsoft Power Automate.
  • *Develop executive dashboards, operational reports, and analytical solutions using Microsoft Power BI
  • *Create custom plugins, workflow extensions, custom APIs, and web resources.
  • *Configure Microsoft Dataverse tables, relationships, business rules, security models, and data validation.
  • *Develop integrations between Dynamics 365 and internal or external systems using REST APIs, SOAP services, Azure Functions, Logic Apps, Service Bus, and Microsoft Graph.
  • *Participate in application architecture, solution design, code reviews, and technical planning.
  • *Support data migration, data conversion, and system integration initiatives.
  • *Configure and maintain Development, Test, Quality Assurance, User Acceptance Testing (UAT), and Production environments.
  • *Manage solution deployments using Azure DevOps, Git repositories, and CI/CD pipelines.
  • *Troubleshoot application issues, optimize system performance, and provide production support.
  • *Produce technical documentation, deployment documentation, and system architecture diagrams.
  • *Collaborate with business users to gather requirements and translate business needs into technical solutions.
  • *Participate in Agile software development activities including backlog refinement, sprint planning, sprint reviews, and daily stand-up meetings.
  • *Ensure applications comply with security, accessibility, and State technology standards

This is a remote position.