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On Call Microsoft Dynamics 365 Support Jobs (NOW HIRING)

Apex Systems

Dynamics 365 Support Specialist

New Brighton, MN · On-site

$45 - $50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Provide Tier 2/Tier 3 support for Microsoft Dynamics 365 applications. * Troubleshoot and resolve system issues, user-reported incidents, and application errors. * Analyze support tickets and provide ...

New

SAIC

Microsoft Dynamics 365 Developer

Washington, DC · On-site

$120K - $160K/yr

ORA_HYBRID Description SAIC is looking for a Microsoft Dynamics 365 Developer is responsible for ... customer support operations, streamline case management, and deliver world-class service ...

SAIC

Microsoft Dynamics 365 Developer

Washington, DC · Remote

$120K - $160K/yr

ORA_HYBRID Description SAIC is looking for a Microsoft Dynamics 365 Developer is responsible for ... customer support operations, streamline case management, and deliver world‑class service ...

SAIC

Microsoft Dynamics 365 Developer

Washington, DC · On-site

$120K - $160K/yr

Description SAIC is looking for a Microsoft Dynamics 365 Developer is responsible for designing ... customer support operations, streamline case management, and deliver world-class service ...

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All JobsOn Call Microsoft Dynamics 365 Support Jobs

On Call Microsoft Dynamics 365 Support information

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$37.5K

$79K

$119.5K

How much do on call microsoft dynamics 365 support jobs pay per year?

As of Aug 14, 2026, the average yearly pay for on call microsoft dynamics 365 support in the United States is $79,032.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $98,500.00 per year, depending on experience, location, and employer.

What is on call Microsoft Dynamics 365 support?

On Call Microsoft Dynamics 365 Support is a service that provides businesses with expert assistance for issues or questions related to Microsoft Dynamics 365 applications, such as CRM or ERP, on an as-needed basis. This support is typically available outside of regular business hours or during critical situations, ensuring that technical problems are resolved quickly to minimize downtime. Support professionals can help troubleshoot issues, provide guidance, perform updates, and ensure the smooth operation of Dynamics 365 solutions. This service is ideal for companies that need flexible, reliable support without committing to a full-time contract or in-house team.

How does an on call Microsoft Dynamics 365 Support role typically collaborate with internal teams to resolve urgent client issues?

As an on-call Microsoft Dynamics 365 Support specialist, you’ll frequently work cross-functionally with IT, development, and business analysis teams to troubleshoot and resolve client issues quickly. This collaboration often involves triaging tickets, escalating complex cases to product engineers, and communicating solutions back to clients. Strong teamwork and clear communication are key, as you'll coordinate efforts during critical incidents to minimize downtime and ensure a seamless client experience. You’ll also document resolutions and contribute to a shared knowledge base for future reference.

What is the difference between On Call Microsoft Dynamics 365 Support vs Microsoft Dynamics 365 Functional Consultant?

AspectOn Call Microsoft Dynamics 365 SupportMicrosoft Dynamics 365 Functional Consultant
CredentialsBasic certifications (e.g., MB-210, MB-220)Advanced certifications (e.g., MB-210, MB-220, MB-300)
Work EnvironmentReactive support, troubleshooting issuesProject-based, requirement analysis, implementation
Employer & Industry UsageIT support teams, service providersConsulting firms, enterprise deployments

On Call Microsoft Dynamics 365 Support primarily handles troubleshooting and resolving immediate issues, while Microsoft Dynamics 365 Functional Consultants focus on implementing and optimizing solutions based on client needs. Both roles require relevant certifications and are integral to successful Dynamics 365 deployments, but they differ in scope and daily responsibilities.

What are the key skills and qualifications needed to thrive as an on call Microsoft Dynamics 365 Support specialist, and why are they important?

Success in this role requires a deep understanding of Microsoft Dynamics 365 modules, troubleshooting expertise, and often a bachelor's degree in IT or a related field. Familiarity with Dynamics 365 administration, Power Platform, and relevant certifications like Microsoft Certified: Dynamics 365 Fundamentals are highly valued. Strong problem-solving abilities, clear communication, and the capacity to remain calm under pressure are essential soft skills. These competencies ensure timely and effective resolution of issues, minimizing downtime and maintaining business continuity for clients.
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On Call Microsoft Dynamics 365 Support jobs near you
Infographic showing various On Call Microsoft Dynamics 365 Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $79,032 per year, or $38 per hour.

Microsoft Dynamics 365 Developer

Accord Technologies Inc.

Jackson, MS • On-site

Contractor

Re-posted 8 days ago

Job description

Title: Microsoft Dynamics 365 Developer
Location: Jackson, MS 39201
Duration: 12 months
Position type: Contract​​
Position Description and Job Skill Set

We are seeking a highly skilled Microsoft Dynamics 365 Developer to design, develop, configure, and support enterprise business applications built on the Microsoft Dynamics 365 and Power Platform ecosystems.
This position will play a key role in modernizing agency operations by delivering secure, scalable, and innovative technology solutions that improve business processes, increase operational efficiency, and support

economic development initiatives.

The ideal candidate possesses extensive experience configuring Microsoft Dynamics 365 environments while also developing custom enterprise solutions using the Microsoft technology stack.
This individual will work closely with business stakeholders, project managers, business analysts, and technical teams to implement applications that support grants management, project management, customer engagement, licensing, workflow automation, reporting, and other agency business functions.

This position requires a balance of functional configuration expertise, custom software development skills, systems integration experience, and knowledge of the Microsoft Power Platform.


Essential Duties and Responsibilities

*Design, configure, customize, develop, and maintain Microsoft Dynamics 365 applications.

*Configure Dynamics 365 entities, forms, dashboards, business process flows, business rules, security roles, and workflows.

*Develop custom functionality using C#, .NET, JavaScript, TypeScript, HTML, CSS, and Power Platform components.

*Build and maintain Model-Driven Apps and Canvas Apps using Microsoft Power Apps.

*Design and automate business processes using Microsoft Power Automate.

*Develop executive dashboards, operational reports, and analytical solutions using Microsoft Power BI.

*Create custom plugins, workflow extensions, custom APIs, and web resources.

*Configure Microsoft Dataverse tables, relationships, business rules, security models, and data validation.

*Develop integrations between Dynamics 365 and internal or external systems using REST APIs, SOAP services, Azure Functions, Logic Apps, Service Bus, and Microsoft Graph.

*Participate in application architecture, solution design, code reviews, and technical planning.

*Support data migration, data conversion, and system integration initiatives.

*Configure and maintain Development, Test, Quality Assurance, User Acceptance Testing (UAT), and Production environments.

*Manage solution deployments using Azure DevOps, Git repositories, and CI/CD pipelines.

*Troubleshoot application issues, optimize system performance, and provide production support.

*Produce technical documentation, deployment documentation, and system architecture diagrams.

*Collaborate with business users to gather requirements and translate business needs into technical solutions.

*Participate in Agile software development activities including backlog refinement, sprint planning, sprint reviews, and daily stand-up meetings.

*Ensure applications comply with security, accessibility, and State technology standards.


Required Skills/Experience

Minimum of 3 years Minimum Qualifications

Bachelor's degree in Computer Science, Information Systems, Software Engineering, or a related field from an accredited institution.

Five (5) years of professional experience developing Microsoft Dynamics 365 solutions.

Three (3) years of experience developing applications using Microsoft Power Platform.

Experience configuring Microsoft Dynamics 365 environments.

Experience developing custom plugins, workflows, integrations, and extensions.

Experience building Power Apps and Power Automate solutions.

Experience developing Power BI dashboards and reports.

Experience with Microsoft SQL Server and relational database design.

Experience integrating enterprise systems using web services and REST APIs.


Preferred Qualifications

Microsoft Dynamics 365 certifications. Microsoft Power Platform certifications. Microsoft Azure certifications.

Experience with grants management, financial systems, licensing, permitting, or case management applications

Experience working within state government or other public-sector organizations.

Experience supporting enterprise digital transformation initiatives.

Experience implementing DevOps and CI/CD practices.

Experience with cloud-hosted Microsoft environments.