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Dynamics Crm Support Jobs (NOW HIRING)

Sonsoft Inc

Microsoft Dynamics CRM

Norwood, MA · On-site

At least 2 years of experience in Microsoft Dynamics CRM, Marketing, Dynamics CRM Service ... Understanding of production support process, support metrics and reporting, SLA driven ticket ...

Sonsoft Inc

MS Dynamics CRM

Norwood, MA · On-site

... in Microsoft Dynamics CRM, Marketing, Dynamics CRM Service Management and Dynamics CRM ... Understanding of production support process, support metrics and reporting, SLA driven ticket ...

SonSoft Inc.

Microsoft Dynamics CRM

Redmond, WA · On-site

They are seeking a Senior professional with extensive experience in Microsoft Dynamics CRM to lead design and architecture sessions, gather business requirements, and ensure successful project ...

SmartIPlace

MS Dynamics CRM Developer

Malvern, PA · On-site

Malvern, PA Requirement Responsibilities Design, develop, test, and implement solutions within Microsoft Dynamics 365 CRM to support Enterprise Client business capabilities. The resource will work ...

Sonsoft Inc

Microsoft Dynamics CRM

Redmond, WA · On-site

At least 2 years of experience in Microsoft Dynamics CRM Online Experience * At least 2 years of experience in Development/ Configuration/solutions evaluation/ Validation and deployment * Techno ...

Sonsoft Inc

Microsoft Dynamics CRM

Cherry Hill, NJ · On-site

At least 2 years of experience in Microsoft Dynamics CRM Online Experience * At least 4 years of experience in Development/ Configuration/solutions evaluation/ Validation and deployment * Excellent ...

Sonsoft Inc

MS Dynamics CRM

Redmond, WA

Preferred At least 1 year of experience in creating requirement specifications based on Architecture/Design /Detailing of Processes At least 1 year of experience in Microsoft Dynamics CRM, Marketing ...

Sonsoft Inc

MS Dynamics CRM

Redmond, WA · On-site

Company Description Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of ...

Sonsoft Inc

Microsoft Dynamics CRM Lead

Charlotte, NC · On-site

At least 2 years of experience in Microsoft Dynamics CRM Online Experience * At least 4 years of experience in Development/ Configuration/solutions evaluation/ Validation and deployment. * Excellent ...

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Dynamics Crm Support information

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How much do dynamics crm support jobs pay per year?

As of Sep 11, 2026, the average yearly pay for dynamics crm support in the United States is $120,905.00, according to ZipRecruiter salary data. Most workers in this role earn between $108,500.00 and $133,000.00 per year, depending on experience, location, and employer.

What is a Dynamics CRM Support?

A Dynamics CRM Support job involves assisting users with troubleshooting, configuration, and maintenance of Microsoft Dynamics CRM. Professionals in this role help resolve technical issues, optimize system performance, and ensure smooth operation for end-users. They may also provide training, create documentation, and collaborate with developers to enhance CRM functionality. Strong problem-solving skills and knowledge of Dynamics CRM features are essential for success in this role.

What does a Dynamics CRM Support do?

A typical day for a Dynamics CRM Support specialist involves responding to user queries, investigating and resolving technical issues, providing guidance on CRM best practices, and coordinating with other IT or business teams to implement solutions. You may be tasked with troubleshooting user errors, supporting CRM integrations, applying patches or updates, and documenting resolutions for future reference. The role often requires juggling multiple support tickets, prioritizing urgent requests, and maintaining clear communication with both end-users and technical stakeholders. This variety ensures each day brings new challenges and opportunities to learn, making the job both engaging and rewarding.

What are the key skills and qualifications needed to thrive in the Dynamics CRM Support position?

To thrive as a Dynamics CRM Support professional, you need a solid understanding of Microsoft Dynamics CRM, troubleshooting techniques, and general IT support skills, often backed by a degree in computer science or related fields. Familiarity with Microsoft Power Platform, SQL, CRM customization, and relevant certifications such as Microsoft Certified: Dynamics 365 Fundamentals is highly beneficial. Strong communication, patience, and problem-solving abilities are essential soft skills for effectively assisting users and collaborating with teams. These capabilities are crucial for resolving technical issues efficiently, ensuring user satisfaction, and maintaining seamless business operations.

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Dynamics Crm Support jobs near you
Infographic showing various Dynamics Crm Support job openings in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $120,905 per year, or $58.1 per hour.

Microsoft Dynamics CRM

Norwood, MA • On-site

Sonsoft Inc
IT Services • 51 - 200 employees
Learn more about Sonsoft Incexternal

Full-time

Re-posted yesterday

Job description

Company Description

Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.

Job Description
  • At least 2 years of experience in creating requirement specifications based on Architecture/Design /Detailing of Processes.
  • At least 2 years of experience in conducting JAD sessions, Requirement Workshops
  • At least 2 years of experience in Microsoft Dynamics CRM, Marketing, Dynamics CRM Service Management and Dynamics CRM Configuration.
  • Hands on Dynamics CRM implementation experience. Should have worked on minimum one CRM migration project, one end to end implementation project. Minimum one project in CRM 2015 or CRM
  • Have managed configuration of MSCRM modules, be able to liaison with customer teams to glean relevant information through discussions and dialogue
  • Ability to work with a culturally diverse group, able to adopt different styles needed
  • Able to plan work for self and team, and effectively representing them through planning tools
  • Is able to leverage his industry experience and his MSCRM skills to engage with customer's business leads, able to work with them and lead and guide the project into effective solutions.
  • Validate/review complex deployment solutions and framework and creates the blue print for large deployment solutions in order to meet functional (Application, domain, industry) challenges in deployment.
  • Leads customer discussions with customer SME and stakeholders in order to provide technical differentiation to the relationship.
  • Understanding of production support process, support metrics and reporting, SLA driven ticket resolution mechanism
  • Excellent background on MSCRM 4.0 to 2015, with multiple projects, especially in a complex multiple system landscape
  • Deep experience in implementing multiple modules of MSCRM
  • Understands and is able to articulate best practices related to application enhancements/customizations, integration with other applications are must.
Qualifications
  • Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
  • At least 4 years of experience with Information Technology.
Additional Information

** U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.

Note:-

  1. This is a Full-Time Permanent job opportunity for you.
  2. Only US Citizen, Green Card Holder, GC-EAD, H4-EAD & L2-EAD can apply.
  3. No OPT-EAD, TN Visa & H1B Consultants please.
  4. Please mention your Visa Status in your email or resume.
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About Sonsoft

Sourced by ZipRecruiter

Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Alpharetta, GA, US

Year founded

2007

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