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Dynamics Crm Support Jobs (NOW HIRING)

At least 2 years of experience in Microsoft Dynamics CRM. * Hands on Dynamics CRM implementation experience. Should have worked on minimum one CRM migration project, one end to end implementation ...

At least 2 years of development experience with MS Dynamics CRM customization and associated ... Experience working in L2/L3 support projects * Ability to work in team in diverse/ multiple ...

At least 2 years of experience in Microsoft Dynamics CRM. * Hands on Dynamics CRM implementation experience. Should have worked on minimum one CRM migration project, one end to end implementation ...

Preferred At least 2 years of experience in creating requirement specifications based on Architecture/Design /Detailing of Processes At least 2 years of experience in Microsoft Dynamics CRM. Hands on ...

Preferred At least 2 years of experience in creating requirement specifications based on Architecture/Design /Detailing of Processes At least 2 years of experience in Microsoft Dynamics CRM. Hands on ...

Preferred At least 2 years of experience in creating requirement specifications based on Architecture/Design /Detailing of Processes At least 2 years of experience in Microsoft Dynamics CRM. Hands on ...

At least 2 years of experience in Microsoft Dynamics CRM Online Experience * At least 2 years of experience in Development/ Configuration/solutions evaluation/ Validation and deployment * Techno ...

ASC Engineered Solutions is seeking a Dynamics 365 CRM Administrator to support, configure, and continuously improve their CRM environment. This role will involve day-to-day CRM administration, user ...

At least 2 years of experience in Microsoft Dynamics CRM Online Experience * At least 4 years of experience in Development/ Configuration/solutions evaluation/ Validation and deployment * Excellent ...

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Dynamics Crm Support information

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$57K

$120.9K

$164.5K

How much do dynamics crm support jobs pay per year?

As of Jun 12, 2026, the average yearly pay for dynamics crm support in the United States is $120,905.00, according to ZipRecruiter salary data. Most workers in this role earn between $108,500.00 and $133,000.00 per year, depending on experience, location, and employer.

What does a typical day look like for someone in a Dynamics CRM Support role?

A typical day for a Dynamics CRM Support specialist involves responding to user queries, investigating and resolving technical issues, providing guidance on CRM best practices, and coordinating with other IT or business teams to implement solutions. You may be tasked with troubleshooting user errors, supporting CRM integrations, applying patches or updates, and documenting resolutions for future reference. The role often requires juggling multiple support tickets, prioritizing urgent requests, and maintaining clear communication with both end-users and technical stakeholders. This variety ensures each day brings new challenges and opportunities to learn, making the job both engaging and rewarding.

What are the key skills and qualifications needed to thrive in the Dynamics Crm Support position, and why are they important?

To thrive as a Dynamics CRM Support professional, you need a solid understanding of Microsoft Dynamics CRM, troubleshooting techniques, and general IT support skills, often backed by a degree in computer science or related fields. Familiarity with Microsoft Power Platform, SQL, CRM customization, and relevant certifications such as Microsoft Certified: Dynamics 365 Fundamentals is highly beneficial. Strong communication, patience, and problem-solving abilities are essential soft skills for effectively assisting users and collaborating with teams. These capabilities are crucial for resolving technical issues efficiently, ensuring user satisfaction, and maintaining seamless business operations.

What is a Dynamics CRM Support job?

A Dynamics CRM Support job involves assisting users with troubleshooting, configuration, and maintenance of Microsoft Dynamics CRM. Professionals in this role help resolve technical issues, optimize system performance, and ensure smooth operation for end-users. They may also provide training, create documentation, and collaborate with developers to enhance CRM functionality. Strong problem-solving skills and knowledge of Dynamics CRM features are essential for success in this role.

What cities are hiring for Dynamics Crm Support jobs? Cities with the most Dynamics Crm Support job openings:
What are the most commonly searched types of Dynamics Crm Support jobs? The most popular types of Dynamics Crm Support jobs are:
What states have the most Dynamics Crm Support jobs? States with the most job openings for Dynamics Crm Support jobs include:
Infographic showing various Dynamics Crm Support job openings in the United States as of June 2026, with employment types broken down into 73% Full Time, 9% Part Time, and 18% Contract. Highlights an 86% In-person, 9% Hybrid, and 5% Remote job distribution, with an average salary of $120,905 per year, or $58.1 per hour.
Dynamics CRM Administrator

Dynamics CRM Administrator

ASC Engineered Solutions

Phoenix, AZ • On-site, Remote

Full-time

Posted 8 days ago


ASC Engineered Solutions rating

6.0

Company rating: 6.0 out of 10

Based on 15 frontline employees who took The Breakroom Quiz


Job description

Dynamics CRM Administrator
Department: Marketing
Employment Type: Full Time
Location: Phoenix, AZ (Remote)
Description
ASC Engineered Solutions is seeking a Dynamics 365 CRM Administrator to support, configure, and continuously improve our CRM environment. This role will be responsible for day-to-day CRM administration, user support, data quality, training enablement, vendor coordination, and delivery of small to medium CRM enhancements. The ideal candidate is hands-on in Dynamics 365 Sales, understands CRM process design, and can work directly with sales, IT, and external partners to improve system usability and adoption.
How You Will Help
  • Configure and maintain Dynamics 365 Sales, including forms, fields, views, dashboards, business rules, calculated fields, and basic process automation.
  • Support CRM data quality through duplicate detection, record merging, field cleanup, ownership correction, bulk updates, and hygiene reporting.
  • Assist with account, contact, opportunity, quote, lead, activity, and project-related CRM processes.
  • Support CRM training by preparing walkthroughs, process documentation, and training materials including within our digital adoption platform.
  • Provide day-to-day CRM support for users, including troubleshooting, process questions, and adoption support.
  • Coordinate with internal IT and external CRM vendors to execute enhancements, resolve issues, and validate completed work.
  • Perform testing for configuration changes, vendor deliverables, bug fixes, and new functionality before release.
  • Maintain documentation for CRM processes, field definitions, configuration changes, and release notes.
  • Help manage CRM backlog items, priorities, timelines, and follow-ups.
  • Identify opportunities to simplify CRM workflows, improve user experience, and reduce manual work.

What You Will Bring
  • 4+ years of CRM administration within Dynamics 365 Sales and Dataverse.
  • Experience configuring CRM forms, fields, views, dashboards, business rules, calculated fields, and security settings.
  • Strong understanding of CRM data structures, record ownership, duplicate management, and data cleanup.
  • Experience with Power Automate, Power BI, Excel, Power Platform.
  • Experience with ERP/customer master data, quoting, CPQ and data integrations.
  • Microsoft Dynamics 365 or Power Platform certifications.

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