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Dynamics Crm Support Jobs (NOW HIRING)

Sonsoft Inc

Microsoft Dynamics CRM

Norwood, MA · On-site

... in Microsoft Dynamics CRM, Marketing, Dynamics CRM Service Management and Dynamics CRM ... Understanding of production support process, support metrics and reporting, SLA

Sonsoft Inc

Microsoft Dynamics CRM

Long Beach, CA · On-site

Preferred At least 2 years of experience in creating requirement specifications based on Architecture/Design /Detailing of Processes At least 2 years of experience in Microsoft Dynamics CRM. Hands on ...

Sonsoft Inc

Microsoft Dynamics CRM

Austin, TX · On-site

Preferred At least 2 years of experience in creating requirement specifications based on Architecture/Design /Detailing of Processes At least 2 years of experience in Microsoft Dynamics CRM. Hands on ...

Sonsoft Inc

Microsoft Dynamics CRM

Charlotte, NC · On-site

At least 2 years of development experience with MS Dynamics CRM customization and associated ... Experience working in L2/L3 support projects * Ability to work in team in diverse/ multiple ...

MDAEdge

Microsoft Dynamics CRM Developer

... support. Qualifications : Required : • 4+ years of hands-on experience with MS Dynamics CRM (total 8+ years of overall IT experience) • Experience in at least 2 full-cycle MS Dynamics CRM ...

Jobsbridge

Microsoft CRM Dynamics

Walnut Creek, CA · On-site

Ability to lead mid-size development teams implementing Dynamics CRM along with custom .NET development, XRM framework, and APIs. Contribute to the functional design and architecture of CRM ...

MDAEdge

Microsoft Dynamics CRM Administrator

Joliet, IL · On-site

... support to end-users. Responsibilities : • Administer and maintain Microsoft Dynamics CRM, ... including security settings, user permissions, and system configurations. • Develop, customise ...

Deegit Inc

MS Dynamics CRM Architect

Richfield, MN · On-site

Company Description Deegit Inc. • MS Dynamics CRM skilled resource with over 9 years of experience • Microsoft Dynamics CRM 2013 (Mandatory) • As a Consultant, you should have in-depth ...

Technamo

Dynamics CRM - Tech Lead

New York, NY · Hybrid

We are looking for a " Dynamics CRM - Tech Lead " for a sales & marketing project with one of our ... support and acceptance by team Works with Infrastructure and Security team to ensure technical ...

Sonsoft Inc

MS Dynamics CRM Architect

Charlotte, NC · On-site

At least 3 years of experience in Development skills in MS Dynamics CRM (2013 & 2015), Scribe and ... Experience working in L2/L3 support projects * Should be a good team player and experience working ...

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Dynamics Crm Support information

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$57K

$120.9K

$164.5K

How much do dynamics crm support jobs pay per year?

As of Aug 21, 2026, the average yearly pay for dynamics crm support in the United States is $120,905.00, according to ZipRecruiter salary data. Most workers in this role earn between $108,500.00 and $133,000.00 per year, depending on experience, location, and employer.

What is a Dynamics CRM Support?

A Dynamics CRM Support job involves assisting users with troubleshooting, configuration, and maintenance of Microsoft Dynamics CRM. Professionals in this role help resolve technical issues, optimize system performance, and ensure smooth operation for end-users. They may also provide training, create documentation, and collaborate with developers to enhance CRM functionality. Strong problem-solving skills and knowledge of Dynamics CRM features are essential for success in this role.

What does a Dynamics CRM Support do?

A typical day for a Dynamics CRM Support specialist involves responding to user queries, investigating and resolving technical issues, providing guidance on CRM best practices, and coordinating with other IT or business teams to implement solutions. You may be tasked with troubleshooting user errors, supporting CRM integrations, applying patches or updates, and documenting resolutions for future reference. The role often requires juggling multiple support tickets, prioritizing urgent requests, and maintaining clear communication with both end-users and technical stakeholders. This variety ensures each day brings new challenges and opportunities to learn, making the job both engaging and rewarding.

What are the key skills and qualifications needed to thrive in the Dynamics CRM Support position?

To thrive as a Dynamics CRM Support professional, you need a solid understanding of Microsoft Dynamics CRM, troubleshooting techniques, and general IT support skills, often backed by a degree in computer science or related fields. Familiarity with Microsoft Power Platform, SQL, CRM customization, and relevant certifications such as Microsoft Certified: Dynamics 365 Fundamentals is highly beneficial. Strong communication, patience, and problem-solving abilities are essential soft skills for effectively assisting users and collaborating with teams. These capabilities are crucial for resolving technical issues efficiently, ensuring user satisfaction, and maintaining seamless business operations.

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Dynamics Crm Support jobs near you
Infographic showing various Dynamics Crm Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $120,905 per year, or $58.1 per hour.

Microsoft Dynamics CRM

Sonsoft Inc

Norwood, MA • On-site

Full-time

Re-posted 9 days ago

Job description

Company Description

Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.

Job Description

Preferred
At least 2 years of experience in creating requirement specifications based on Architecture/Design /Detailing of Processes
At least 2 years of experience in Microsoft Dynamics CRM.
At least 2 years of experience in conducting JAD sessions, Requirement Workshops
At least 2 years of experience in Microsoft Dynamics CRM, Marketing, Dynamics CRM Service Management and Dynamics CRM Configuration
Hands on Dynamics CRM implementation experience. Should have worked on minimum one CRM migration project, one end to end implementation project. Minimum one project in CRM 2015 or CRM 2016 version experience.
Have managed configuration of MSCRM modules, be able to liaison with customer teams to glean relevant information through discussions and dialogue
Ability to work with a culturally diverse group, able to adopt different styles needed
Able to plan work for self and team, and effectively representing them through planning tools
Is able to leverage his industry experience and his MSCRM skills to engage with customer's business leads, able to work with them and lead and guide the project into effective solutions.
Validate/review complex deployment solutions and framework and creates the blue print for large deployment solutions in order to meet functional (Application, domain, industry) challenges in deployment.
Leads customer discussions with customer SME and stakeholders in order to provide technical differentiation to the relationship.
Understanding of production support process, support metrics and reporting, SLA ...................................

Qualifications

Skills & Experience
Required
Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education
At least 4 years of experience with Information Technolog

Additional Information

** U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.

Note:-

  1. This is a Fulltime job for you 
  2. Only US Citizen, Green Card Holder, TN Visa, H4-EAD, GC-EAD & L2-EAD can apply.
  3. No OPT-EAD  Consultants please.
  4. Please mention your Visa Status in your email or resume
Sonsoft logo

About Sonsoft

Sourced by ZipRecruiter

Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Alpharetta, GA, US

Year founded

2007

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