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Dynamics Crm Support Jobs (NOW HIRING)

krg technology inc

CRM Developer

Redmond, WA · On-site

Fulltime / Contract Experienced in developing and maintaining MS Dynamics CRM 2016 business solutions with 2+ years of experience. Experienced configuring the application to meet a client ...

Procom Services

CRM Developer/Analyst

Milwaukee, WI · On-site

In addition to CRM Dynamics, the candidate will be expected to learn and support the ADX Portal that support the CRM Dynamics User Interface. Qualifications Microsoft Dynamics Analyst Mandatory ...

htna

CRM Administrator

Milwaukee, WI · Hybrid

Administer & configure Microsoft Dynamics 365 applications using supported, out-of-the-box ... Manage user provisioning, security roles, and field-level security within CRM * Lead user ...

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Dynamics Crm Support information

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$57K

$120.9K

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How much do dynamics crm support jobs pay per year?

As of Sep 11, 2026, the average yearly pay for dynamics crm support in the United States is $120,905.00, according to ZipRecruiter salary data. Most workers in this role earn between $108,500.00 and $133,000.00 per year, depending on experience, location, and employer.

What is a Dynamics CRM Support?

A Dynamics CRM Support job involves assisting users with troubleshooting, configuration, and maintenance of Microsoft Dynamics CRM. Professionals in this role help resolve technical issues, optimize system performance, and ensure smooth operation for end-users. They may also provide training, create documentation, and collaborate with developers to enhance CRM functionality. Strong problem-solving skills and knowledge of Dynamics CRM features are essential for success in this role.

What does a Dynamics CRM Support do?

A typical day for a Dynamics CRM Support specialist involves responding to user queries, investigating and resolving technical issues, providing guidance on CRM best practices, and coordinating with other IT or business teams to implement solutions. You may be tasked with troubleshooting user errors, supporting CRM integrations, applying patches or updates, and documenting resolutions for future reference. The role often requires juggling multiple support tickets, prioritizing urgent requests, and maintaining clear communication with both end-users and technical stakeholders. This variety ensures each day brings new challenges and opportunities to learn, making the job both engaging and rewarding.

What are the key skills and qualifications needed to thrive in the Dynamics CRM Support position?

To thrive as a Dynamics CRM Support professional, you need a solid understanding of Microsoft Dynamics CRM, troubleshooting techniques, and general IT support skills, often backed by a degree in computer science or related fields. Familiarity with Microsoft Power Platform, SQL, CRM customization, and relevant certifications such as Microsoft Certified: Dynamics 365 Fundamentals is highly beneficial. Strong communication, patience, and problem-solving abilities are essential soft skills for effectively assisting users and collaborating with teams. These capabilities are crucial for resolving technical issues efficiently, ensuring user satisfaction, and maintaining seamless business operations.

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Dynamics Crm Support jobs near you
Infographic showing various Dynamics Crm Support job openings in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $120,905 per year, or $58.1 per hour.

Microsoft Dynamics 365 Techno-Functional Lead

Concordville, PA • On-site

Techvilla Solutions
IT Services • 51 - 200 employees
Learn more about Techvilla Solutionsexternal

Full-time

Posted 2 days ago

New

Job description

We are seeking an experienced MS Dynamics Techno-Functional Lead with strong hands-on expertise in Microsoft Dynamics CRM/Dynamics 365, CRM customization, development, integrations, reporting, and functional solutions.

Required Skills
  • Hands-on experience with Dynamics CRM/Dynamics 365, including Entities, Workflows, Configuration, Customization, and Integrations.
  • Expertise in Plug-ins, Custom Workflow Activities, Web Resources, JavaScript, Business Process Flows, and custom scripts.
  • Strong knowledge of CRM Web API, OData, REST, and SOAP integrations.
  • Experience with Sales, Marketing, and Service Management modules.
  • Experience with OOB CRM/SSRS reporting, SQL Server, SSIS, SSRS, .NET, and WCF.
  • Expertise in Power BI, Azure Data Factory, and Microsoft Fabric.
  • Strong understanding of CRM security model and deployment methods.
  • Experience with NServiceBus and enterprise CRM integrations.
  • Minimum 2 Dynamics CRM implementation projects/cycles.
  • Strong knowledge of CRM design, development, integration, and implementation best practices.
Roles & Responsibilities
  • Work with business stakeholders to understand requirements and deliver effective Dynamics 365 solutions.
  • Lead and participate in high-level design and solution discussions.
  • Design, develop, configure, customize, and integrate Dynamics CRM solutions.
  • Collaborate with cross-functional teams to deliver new features in an Agile/Scrum environment.
  • Provide technical and functional guidance on Dynamics CRM best practices.
  • Drive continuous improvement, operational excellence, and process optimization.
  • Communicate effectively with both technical and business stakeholders.

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