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Dynamics Crm Support Jobs (NOW HIRING)

Prophecy Technologies

Dynamics CRM Solution Architect

$64.50 - $85/hr

Strong experience with Microsoft Dynamics CRM / Dynamics 365 ecosystems. * Deep understanding of ... Strong understanding of application support models and operational governance. * Experience working ...

Practice Builders

CRM

Job SummaryThe Alta Client Revenue Manager work and support their assigned team in Revenue Cycle Services for their assigned clients. The CRM executes the established scope of plan, delivering ...

IDEALFORCE LLC

CRM Developer(33130)

Phoenix, AZ

NET developer, but added to that he/she must also have experience with Microsoft Dynamics CRM 2013 ... support. -Planning, designing, developing, testing, and implementing new feature functionality for ...

IDEALFORCE LLC

CRM Developer(33897)

Phoenix, AZ · On-site

NET developer, but added to that he/she must also have experience with Microsoft Dynamics CRM 2013 ... support. -Planning, designing, developing, testing, and implementing new feature functionality for ...

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How much do dynamics crm support jobs pay per year?

As of Aug 12, 2026, the average yearly pay for dynamics crm support in the United States is $120,905.00, according to ZipRecruiter salary data. Most workers in this role earn between $108,500.00 and $133,000.00 per year, depending on experience, location, and employer.

What does a Dynamics CRM Support do?

A typical day for a Dynamics CRM Support specialist involves responding to user queries, investigating and resolving technical issues, providing guidance on CRM best practices, and coordinating with other IT or business teams to implement solutions. You may be tasked with troubleshooting user errors, supporting CRM integrations, applying patches or updates, and documenting resolutions for future reference. The role often requires juggling multiple support tickets, prioritizing urgent requests, and maintaining clear communication with both end-users and technical stakeholders. This variety ensures each day brings new challenges and opportunities to learn, making the job both engaging and rewarding.

What are the key skills and qualifications needed to thrive in the Dynamics CRM Support position?

To thrive as a Dynamics CRM Support professional, you need a solid understanding of Microsoft Dynamics CRM, troubleshooting techniques, and general IT support skills, often backed by a degree in computer science or related fields. Familiarity with Microsoft Power Platform, SQL, CRM customization, and relevant certifications such as Microsoft Certified: Dynamics 365 Fundamentals is highly beneficial. Strong communication, patience, and problem-solving abilities are essential soft skills for effectively assisting users and collaborating with teams. These capabilities are crucial for resolving technical issues efficiently, ensuring user satisfaction, and maintaining seamless business operations.

What is a Dynamics CRM Support?

A Dynamics CRM Support job involves assisting users with troubleshooting, configuration, and maintenance of Microsoft Dynamics CRM. Professionals in this role help resolve technical issues, optimize system performance, and ensure smooth operation for end-users. They may also provide training, create documentation, and collaborate with developers to enhance CRM functionality. Strong problem-solving skills and knowledge of Dynamics CRM features are essential for success in this role.

More about Dynamics Crm Support jobs
What cities are hiring for Dynamics Crm Support jobs? Cities with the most Dynamics Crm Support job openings:
What are the most commonly searched types of Dynamics Crm Support jobs? The most popular types of Dynamics Crm Support jobs are:
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Dynamics Crm Support jobs near you
Infographic showing various Dynamics Crm Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $120,905 per year, or $58.1 per hour.

CRM Application Developer - Dynamics

Munich Re

Hartford, CT • On-site

Full-time

Re-posted 3 days ago

Job description

Position Overview
The Microsoft Dynamics 365 Lead Developer will serve as a senior technical expert responsible for architecting, developing, customizing, and integrating Microsoft Dynamics 365 solutions-primarily leveraging Microsoft Dynamics CRM, Power Platform, and related Dynamics technologies. This role partners closely with business stakeholders to transform complex requirements into scalable, user-friendly solutions that align with enterprise standards and drive digital efficiency.
Key Responsibilities
Solution Design & Development
  • Lead the design, architecture, and development of solutions using Microsoft Dynamics CRM and the wider Microsoft 365 ecosystem.
  • Collaborate with business partners, SMEs, and stakeholders to analyze requirements and translate them into clear technical specifications for the Scrum Team.
  • Deliver high-quality, scalable, and maintainable customizations, workflows, plugins, and integrations.
  • Implement back-end data changes needed to enable future AI solutions, primarily leveraging Copilot and new Dynamics functionality.
  • Research, develop, and implement short- and long-term strategies to effectively achieve business and technology roadmap objectives.
  • Proactively identify process improvement opportunities across system processes and implement enhancements to increase efficiency.
  • Facilitate decision-making and develop functional design documentation to drive the development process, incorporating the Architecture Runway and Technical Design Kanban Board.
  • Analyze customer journey touchpoints and maximize opportunities for optimization.
  • Participate in all phases of implementation-from requirements analysis to configuring the Microsoft Dynamics application to meet customer needs.

Microsoft Dynamics 365 & Power Platform Integration
  • Own and execute complex enterprise-level integrations between Power Apps, Dynamics CRM, ERP systems, and various third-party applications.
  • Implement data flows using tools such as Power Automate, Azure Logic Apps, and REST APIs.
  • Ensure integrations adhere to best practices for performance, security, and maintainability.

Customization & Configuration
  • Customize, extend, and configure Dynamics applications to support specific business processes and operational needs.
  • Develop and maintain model-driven apps, canvas apps, business rules, workflows, and custom components.
  • Troubleshoot, optimize, and enhance existing CRM solutions across multiple business units.

Client & Stakeholder Engagement
  • Build strong, trust-based relationships with internal clients and key business stakeholders.
  • Understand business challenges and project objectives to deliver tailored, high-impact solutions.
  • Serve as a technical advisor during requirement sessions, design workshops, sprint planning, and project reviews.

Qualifications & Requirements
  • 5+ years of hands-on experience with Microsoft Dynamics 365.
  • Strong proficiency with Power Apps, Power Automate, Power Platform Dataverse, and M365 development tools.
  • Proven experience with enterprise system integrations, APIs, Azure services, and automation workflows.
  • Deep understanding of CRM customization, configuration, solution management, and governance.
  • Excellent communication and client-facing skills.
  • Scaled Agile and Microsoft certifications.

Preferred Qualifications
  • Microsoft certifications in Power Platform, Dynamics 365, or Azure.
  • Experience in Agile project environments (Azure DevOps, Rally, or Jira).
  • Familiarity with CI/CD pipelines for the Power Platform (e.g., Azure DevOps, GitHub Actions).

At Munich Re, we see Diversity, Equity and Inclusion as a solution to the challenges and opportunities all around us. Our goal is to foster an inclusive culture and build a workforce that reflects the customers we serve and the communities in which we live and work. We strive to provide a workplace where all of our colleagues feel respected, valued and empowered to achieve their very best every day. We recruit and develop talent with a focus on providing our customers the most innovative products and services.
We are an equal opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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