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Remote Microsoft Dynamics 365 Support Jobs (NOW HIRING)

StackandCo

This role will be fully remote for the foreseeable future but candidates must be residing in ... Microsoft Dynamics 365 CRM certification is preferred. \n * Visual Studio and experience writing ...

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Remote Microsoft Dynamics 365 Support information

What is a remote Microsoft Dynamics 365 Support?

A Remote Microsoft Dynamics 365 Support professional assists clients and organizations with troubleshooting, configuring, and maintaining Dynamics 365 applications from a remote location. They help resolve technical issues, optimize system performance, and provide guidance on best practices for using Dynamics 365 tools such as CRM and ERP modules. This role typically involves responding to support tickets, conducting remote diagnostics, and collaborating with end-users and IT teams to ensure smooth operation of the software. Working remotely allows these specialists to support clients globally while utilizing communication and remote access tools.

What are the most common challenges faced by remote Microsoft Dynamics 365 Support professionals, and how can they be addressed?

Remote Microsoft Dynamics 365 Support professionals often encounter challenges such as troubleshooting complex user issues without direct access to on-site systems, managing time zone differences with international clients, and keeping up with frequent platform updates. These challenges can be addressed by developing strong communication skills, utilizing screen-sharing and remote access tools, and proactively participating in ongoing training or certification programs. Collaborating closely with both internal teams and clients ensures prompt issue resolution and helps maintain a high standard of service.

What are the key skills and qualifications needed to thrive as a remote Microsoft Dynamics 365 Support?

To excel as a Remote Microsoft Dynamics 365 Support specialist, you need a deep understanding of Dynamics 365 modules, troubleshooting skills, and typically a degree in IT or a related field. Familiarity with Microsoft Power Platform, Azure, CRM/ERP systems, and relevant certifications like Microsoft Certified: Dynamics 365 Fundamentals are highly beneficial. Strong problem-solving, communication, and customer service skills help you effectively assist users and resolve issues remotely. These competencies ensure efficient system performance, user satisfaction, and minimal business disruption.

What is the difference between Remote Microsoft Dynamics 365 Support vs Remote Microsoft Dynamics 365 Developer?

AspectRemote Microsoft Dynamics 365 SupportRemote Microsoft Dynamics 365 Developer
Required CredentialsMicrosoft certifications, support experienceMicrosoft certifications, development experience
Work EnvironmentCustomer support, troubleshootingApplication development, coding
Employer & Industry UsageIT service providers, consulting firmsSoftware companies, custom solution providers
Search & Comparison IntentSupport roles, troubleshooting, customer serviceDevelopment roles, coding, customization

Remote Microsoft Dynamics 365 Support focuses on troubleshooting, customer assistance, and maintaining existing systems, while Remote Microsoft Dynamics 365 Developer involves creating custom solutions, coding, and system enhancements. Both roles require Microsoft certifications but differ in daily tasks and skill sets.

More about Remote Microsoft Dynamics 365 Support jobs
What cities are hiring for Remote Microsoft Dynamics 365 Support jobs? Cities with the most Remote Microsoft Dynamics 365 Support job openings:
What are the most commonly searched types of Microsoft Dynamics 365 Support jobs? The most popular types of Microsoft Dynamics 365 Support jobs are:
What states have the most Remote Microsoft Dynamics 365 Support jobs? States with the most job openings for Remote Microsoft Dynamics 365 Support jobs include:
What job categories do people searching Remote Microsoft Dynamics 365 Support jobs look for? The top searched job categories for Remote Microsoft Dynamics 365 Support jobs are:
Remote Microsoft Dynamics 365 Support jobs near you
Infographic showing various Remote Microsoft Dynamics 365 Support job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Microsoft Dynamics 365 Developer (Sales) - Integrations & Deployment

IPEM SOLUTIONS INC

Sacramento, CA • Remote

$50/hr

Part-time

Re-posted 13 days ago

Job description

We are looking for a skilled D365 Developer with hands-on experience in customization, deployments, and integrations across the Microsoft ecosystem.
Key Responsibilities

  • Develop and customize solutions in Microsoft Dynamics 365 Sales (plugins, workflows, forms, JavaScript)
  • Manage deployments across environments (Dev, QA, UAT, Prod) using solutions and CI/CD tools
  • Integrate Dynamics 365 with:
    • Microsoft Outlook (email tracking, App for Outlook)
    • Microsoft Teams
    • Microsoft SharePoint
  • Troubleshoot integration, email tracking, and sync issues
Required Skills

  • 4+ years of Dynamics 365 (Sales/CRM) development experience
  • Strong knowledge of Dataverse, C# plugins, and JavaScript
  • Experience with Outlook, Teams, and SharePoint integrations
  • Hands-on deployment and release management experience
  • Experience in GCC environments
  • Azure / Power Platform experience