ZipRecruiter

Log In

2

Remote Microsoft Dynamics 365 Support Jobs (NOW HIRING)

Palnar

Dynamics 365 Techno-functional consultant

Conduct user training sessions and provide ongoing support to ensure smooth adoption and ... Microsoft Dynamics 365 Supply Chain Management, Functional Consultant) are a plus. * Experience ...

i4DM

Dynamics 365 Developer

Millersville, MD · On-site +1

... solutions to support the missions of our customers. We have several large projects, some ... In this fully remote role, our projects require our team members to identify challenges and offer ...

HSO Group B.V.

Als F&O Developer binnen onze UO & F&O-unit werk je aan slimme oplossingen in Microsoft Dynamics ... remote; * Opleidingsbudget, studiedagen en toegang tot onze Academy en GoodHabitz voor jouw ...

previous page

Showing results 41-60

All JobsMicrosoft Dynamics 365 Support JobsRemote Microsoft Dynamics 365 Support Jobs

Remote Microsoft Dynamics 365 Support information

What is a remote Microsoft Dynamics 365 Support?

A Remote Microsoft Dynamics 365 Support professional assists clients and organizations with troubleshooting, configuring, and maintaining Dynamics 365 applications from a remote location. They help resolve technical issues, optimize system performance, and provide guidance on best practices for using Dynamics 365 tools such as CRM and ERP modules. This role typically involves responding to support tickets, conducting remote diagnostics, and collaborating with end-users and IT teams to ensure smooth operation of the software. Working remotely allows these specialists to support clients globally while utilizing communication and remote access tools.

What are the most common challenges faced by remote Microsoft Dynamics 365 Support professionals, and how can they be addressed?

Remote Microsoft Dynamics 365 Support professionals often encounter challenges such as troubleshooting complex user issues without direct access to on-site systems, managing time zone differences with international clients, and keeping up with frequent platform updates. These challenges can be addressed by developing strong communication skills, utilizing screen-sharing and remote access tools, and proactively participating in ongoing training or certification programs. Collaborating closely with both internal teams and clients ensures prompt issue resolution and helps maintain a high standard of service.

What are the key skills and qualifications needed to thrive as a remote Microsoft Dynamics 365 Support?

To excel as a Remote Microsoft Dynamics 365 Support specialist, you need a deep understanding of Dynamics 365 modules, troubleshooting skills, and typically a degree in IT or a related field. Familiarity with Microsoft Power Platform, Azure, CRM/ERP systems, and relevant certifications like Microsoft Certified: Dynamics 365 Fundamentals are highly beneficial. Strong problem-solving, communication, and customer service skills help you effectively assist users and resolve issues remotely. These competencies ensure efficient system performance, user satisfaction, and minimal business disruption.

What is the difference between Remote Microsoft Dynamics 365 Support vs Remote Microsoft Dynamics 365 Developer?

AspectRemote Microsoft Dynamics 365 SupportRemote Microsoft Dynamics 365 Developer
Required CredentialsMicrosoft certifications, support experienceMicrosoft certifications, development experience
Work EnvironmentCustomer support, troubleshootingApplication development, coding
Employer & Industry UsageIT service providers, consulting firmsSoftware companies, custom solution providers
Search & Comparison IntentSupport roles, troubleshooting, customer serviceDevelopment roles, coding, customization

Remote Microsoft Dynamics 365 Support focuses on troubleshooting, customer assistance, and maintaining existing systems, while Remote Microsoft Dynamics 365 Developer involves creating custom solutions, coding, and system enhancements. Both roles require Microsoft certifications but differ in daily tasks and skill sets.

More about Remote Microsoft Dynamics 365 Support jobs
What cities are hiring for Remote Microsoft Dynamics 365 Support jobs? Cities with the most Remote Microsoft Dynamics 365 Support job openings:
What are the most commonly searched types of Microsoft Dynamics 365 Support jobs? The most popular types of Microsoft Dynamics 365 Support jobs are:
What states have the most Remote Microsoft Dynamics 365 Support jobs? States with the most job openings for Remote Microsoft Dynamics 365 Support jobs include:
What job categories do people searching Remote Microsoft Dynamics 365 Support jobs look for? The top searched job categories for Remote Microsoft Dynamics 365 Support jobs are:
Remote Microsoft Dynamics 365 Support jobs near you
Infographic showing various Remote Microsoft Dynamics 365 Support job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Microsoft Dynamics 365 CE Sr. Application Engineer

Tyler Technologies, Inc.

Plano, TX • Remote

Other

Re-posted 15 days ago

Tyler Technologies rating

9.3

Company rating: 9.3 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

15th of 242 rated software companies

Job description

Description

Tyler Technologies is seeking an experienced Microsoft Dynamics 365 Customer Engagement (CE) Sr. Application Engineer to join our Corporate IT team. The successful candidate will be responsible for designing, developing, and maintaining enterprise-grade solutions within the Dynamics 365 CE Online platform - with a focus on Sales, Marketing, and Support modules.

You'll collaborate with cross-functional teams to build robust, scalable, and maintainable solutions using both out-of-the-box features and custom development where needed. The ideal candidate will be a proactive problem-solver with strong technical expertise, business acumen, and a drive for continuous improvement.

Responsibilities
  • Collaborate with Sales, Marketing, Support, Implementation, Legal, Client Success, and IT teams to implement and enhance Microsoft Dynamics 365 CE solutions.
  • Design and develop custom plug-ins, custom workflow activities, workflows, Power Automate flows, Javascript, and integrations using Dynamics 365 SDK and APIs.
  • Configure entities, forms, dashboards, and business rules to meet user and business requirements.
  • Develop and maintain integrations between Dynamics 365 and other enterprise systems (using Boomi, APIs, SSIS, or KingswaySoft).
  • Perform unit and system testing to ensure high-quality deliverables.
  • Participate in code reviews to ensure best practices, security, and maintainability.
  • Troubleshoot and resolve Dynamics 365 CE issues; identify root causes and implement corrective actions.
  • Create and maintain technical documentation and knowledge base content.
  • Support continuous improvement by recommending and implementing platform enhancements.
  • Stay up to date with the latest Microsoft releases and features
Qualifications
  • Bachelor's degree in computer science, MIS, or related field, or equivalent experience.
  • 5+ years of professional software development experience.
  • 5+ years of hands-on Microsoft Dynamics 365 CE (CRM) experience.
  • Proficiency in C#, .NET, JavaScript, and Dynamics 365 SDK.
  • Experience with custom plug-ins, custom workflow activities, and Power Platform (Power Automate, Power Apps).
  • Familiarity with Dataverse, REST/OData endpoints, and Web APIs.
  • Experience designing and troubleshooting system integrations (SSIS, KingswaySoft, or similar).
  • Strong understanding of object-oriented programming, and design patterns (MVC, dependency injection, etc.).
  • Excellent problem-solving, analytical, and communication skills.

What Tyler Technologies employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply