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How much do microsoft dynamics 365 support jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for microsoft dynamics 365 support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Microsoft Dynamics 365 Support specialist, and why are they important?

To thrive as a Microsoft Dynamics 365 Support specialist, you need a solid understanding of business processes, CRM/ERP concepts, and experience with Dynamics 365 modules, often backed by relevant IT or business degrees. Familiarity with Microsoft Dynamics 365, Power Platform, SQL, and certifications such as Microsoft Certified: Dynamics 365 Fundamentals are typically required. Strong problem-solving, communication, and customer service skills set top performers apart in this role. These skills ensure timely issue resolution, user satisfaction, and the effective optimization of critical business systems.

What are some common challenges faced in a Microsoft Dynamics 365 Support role, and how can they be addressed?

Professionals in a Microsoft Dynamics 365 Support role often encounter challenges such as troubleshooting complex system issues, managing diverse user requests, and staying updated with frequent software updates. Effective communication skills are essential, as the role requires collaborating with end-users, developers, and functional consultants to resolve issues efficiently. Building a strong understanding of both the technical and business aspects of Dynamics 365 helps in diagnosing problems more accurately and delivering proactive solutions. Regular training and leveraging available Microsoft documentation can greatly assist in overcoming these challenges.

What is Microsoft Dynamics 365 Support?

Microsoft Dynamics 365 Support refers to the assistance provided to users and organizations using Microsoft Dynamics 365, a suite of intelligent business applications. This support helps with troubleshooting technical issues, implementing updates, optimizing system performance, and ensuring smooth integration with other tools. Support can be delivered through various channels such as online resources, phone, or email, and may include help with configuration, customization, and data migration. The goal is to maximize the value and efficiency of Dynamics 365 for the business.
What are the most commonly searched types of Microsoft Dynamics 365 Support jobs? The most popular types of Microsoft Dynamics 365 Support jobs are:
Microsoft Dynamics 365 Support jobs near you
Infographic showing various Microsoft Dynamics 365 Support job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 81% Full Time, 9% Part Time, 1% Temporary, and 8% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.
Microsoft Dynamics 365 Developer

Microsoft Dynamics 365 Developer

Accord Technologies Inc.

Jackson, MS • On-site

Contractor

Posted 9 days ago

Job description

Title: Microsoft Dynamics 365 Developer
Location: Jackson, MS 39201
Duration: 12 months
Position type: Contract​​
Position Description and Job Skill Set

We are seeking a highly skilled Microsoft Dynamics 365 Developer to design, develop, configure, and support enterprise business applications built on the Microsoft Dynamics 365 and Power Platform ecosystems.
This position will play a key role in modernizing agency operations by delivering secure, scalable, and innovative technology solutions that improve business processes, increase operational efficiency, and support

economic development initiatives.

The ideal candidate possesses extensive experience configuring Microsoft Dynamics 365 environments while also developing custom enterprise solutions using the Microsoft technology stack.
This individual will work closely with business stakeholders, project managers, business analysts, and technical teams to implement applications that support grants management, project management, customer engagement, licensing, workflow automation, reporting, and other agency business functions.

This position requires a balance of functional configuration expertise, custom software development skills, systems integration experience, and knowledge of the Microsoft Power Platform.


Essential Duties and Responsibilities

*Design, configure, customize, develop, and maintain Microsoft Dynamics 365 applications.

*Configure Dynamics 365 entities, forms, dashboards, business process flows, business rules, security roles, and workflows.

*Develop custom functionality using C#, .NET, JavaScript, TypeScript, HTML, CSS, and Power Platform components.

*Build and maintain Model-Driven Apps and Canvas Apps using Microsoft Power Apps.

*Design and automate business processes using Microsoft Power Automate.

*Develop executive dashboards, operational reports, and analytical solutions using Microsoft Power BI.

*Create custom plugins, workflow extensions, custom APIs, and web resources.

*Configure Microsoft Dataverse tables, relationships, business rules, security models, and data validation.

*Develop integrations between Dynamics 365 and internal or external systems using REST APIs, SOAP services, Azure Functions, Logic Apps, Service Bus, and Microsoft Graph.

*Participate in application architecture, solution design, code reviews, and technical planning.

*Support data migration, data conversion, and system integration initiatives.

*Configure and maintain Development, Test, Quality Assurance, User Acceptance Testing (UAT), and Production environments.

*Manage solution deployments using Azure DevOps, Git repositories, and CI/CD pipelines.

*Troubleshoot application issues, optimize system performance, and provide production support.

*Produce technical documentation, deployment documentation, and system architecture diagrams.

*Collaborate with business users to gather requirements and translate business needs into technical solutions.

*Participate in Agile software development activities including backlog refinement, sprint planning, sprint reviews, and daily stand-up meetings.

*Ensure applications comply with security, accessibility, and State technology standards.


Required Skills/Experience

Minimum of 3 years Minimum Qualifications

Bachelor's degree in Computer Science, Information Systems, Software Engineering, or a related field from an accredited institution.

Five (5) years of professional experience developing Microsoft Dynamics 365 solutions.

Three (3) years of experience developing applications using Microsoft Power Platform.

Experience configuring Microsoft Dynamics 365 environments.

Experience developing custom plugins, workflows, integrations, and extensions.

Experience building Power Apps and Power Automate solutions.

Experience developing Power BI dashboards and reports.

Experience with Microsoft SQL Server and relational database design.

Experience integrating enterprise systems using web services and REST APIs.


Preferred Qualifications

Microsoft Dynamics 365 certifications. Microsoft Power Platform certifications. Microsoft Azure certifications.

Experience with grants management, financial systems, licensing, permitting, or case management applications

Experience working within state government or other public-sector organizations.

Experience supporting enterprise digital transformation initiatives.

Experience implementing DevOps and CI/CD practices.

Experience with cloud-hosted Microsoft environments.