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Microsoft Dynamics 365 Support Jobs (NOW HIRING)

ORA_HYBRID Description SAIC is looking for a Microsoft Dynamics 365 Developer is responsible for ... customer support operations, streamline case management, and deliver world-class service ...

Microsoft Dynamics 365 Developer Full Time Permanent Role Citywest Office (Hybrid) or UK (Remote ... The Dynamics 365 Developer will play a crucial role in supporting & enhancing existing ...

They are seeking a Microsoft Dynamics 365 Developer to join their Enterprise CRM group, focusing on ... support: building views, forms, dashboards, and security roles within Dynamics 365 CE • Champion ...

... including Microsoft Dynamics 365 developer. An expert on Power Apps to design, configure and ... The candidate will take an active role in supporting and building on the MPP application. The ...

Microsoft Dynamics 365 Architect About the Role Conduent is seeking a Microsoft Dynamics 365 ... Develop Azure-based integration services to support real-time and asynchronous communication ...

Microsoft Dynamics 365 Systems Analyst At BNY, our culture allows us to run our company better and ... Provide configuration support: building views, forms, dashboards, and security roles within ...

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Microsoft Dynamics 365 Support information

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How much do microsoft dynamics 365 support jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for microsoft dynamics 365 support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Microsoft Dynamics 365 Support specialist, and why are they important?

To thrive as a Microsoft Dynamics 365 Support specialist, you need a solid understanding of business processes, CRM/ERP concepts, and experience with Dynamics 365 modules, often backed by relevant IT or business degrees. Familiarity with Microsoft Dynamics 365, Power Platform, SQL, and certifications such as Microsoft Certified: Dynamics 365 Fundamentals are typically required. Strong problem-solving, communication, and customer service skills set top performers apart in this role. These skills ensure timely issue resolution, user satisfaction, and the effective optimization of critical business systems.

What are some common challenges faced in a Microsoft Dynamics 365 Support role, and how can they be addressed?

Professionals in a Microsoft Dynamics 365 Support role often encounter challenges such as troubleshooting complex system issues, managing diverse user requests, and staying updated with frequent software updates. Effective communication skills are essential, as the role requires collaborating with end-users, developers, and functional consultants to resolve issues efficiently. Building a strong understanding of both the technical and business aspects of Dynamics 365 helps in diagnosing problems more accurately and delivering proactive solutions. Regular training and leveraging available Microsoft documentation can greatly assist in overcoming these challenges.

What is Microsoft Dynamics 365 Support?

Microsoft Dynamics 365 Support refers to the assistance provided to users and organizations using Microsoft Dynamics 365, a suite of intelligent business applications. This support helps with troubleshooting technical issues, implementing updates, optimizing system performance, and ensuring smooth integration with other tools. Support can be delivered through various channels such as online resources, phone, or email, and may include help with configuration, customization, and data migration. The goal is to maximize the value and efficiency of Dynamics 365 for the business.
What are the most commonly searched types of Microsoft Dynamics 365 Support jobs? The most popular types of Microsoft Dynamics 365 Support jobs are:
Infographic showing various Microsoft Dynamics 365 Support job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 81% Full Time, 9% Part Time, 1% Temporary, and 8% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.
Microsoft Dynamics 365 Developer

Microsoft Dynamics 365 Developer

Stefanini Group

Dearborn, MI

Contractor

Posted 7 days ago

New


Job description

Stefanini Group is hiring!

Stefanini is looking for a Microsoft Dynamics 365 Developer (Dearborn, MI)

For quick apply, please reach out to Parul Singh at 248-582-6481/parul.singh@stefanini.com

We are seeking a MS Dynamics 365 Developer who will be involved in developing intelligent programs, cognitive applications, and algorithms for data analysis and automation using various AI techniques, including deep learning, generative AI, natural language processing, and more. The ideal candidate will leverage their technical expertise to create innovative AI-driven solutions and enhance business efficiency.

Responsibilities

  • Understand business requirements and develop AI algorithms, models, and programs to solve complex problems.
  • Drive innovative applications of AI tools and techniques across multiple domains.
  • Research and optimize AI technologies to enhance efficiency and accuracy in data analysis and automation.
  • Utilize Microsoft D365 Platform tools, including Microsoft Copilot Studio, to develop and customize AI solutions.
  • Design, configure, and deploy custom AI conversational agents and enhance the Copilot experience.
  • Integrate D365 with Azure OpenAI, cognitive services, and external knowledge bases for improved responses.
  • Optimize Copilot performance through prompt engineering and AI interaction monitoring.
  • Customize forms, solutions, and sitemap within Microsoft Dynamics 365.
  • Optimize Copilot performance through prompt engineering, topic configuration, and continuous monitoring of AI interactions.
  • Handle all aspects related to form customization, such as adding Tabs, Sections, Sub-grid, Web Resources, iFrame, Navigation Map Customization, and Ribbons Customization.
  • Manage solutions and sitemap customizations.
  • Utilize C#, JavaScript, and the XRM model for JS, including OData calls through JS.
  • Engage in plug-in development and custom workflow development, including Business Process Flows (BPF).
  • Participate in CRM Portal Development and other custom portal development.
  • Integrate with Azure services through Power Automate, Logic Apps, Azure Functions, and Web APIs.
  • Participate in Agile processes and provide feedback for continuous improvement.
  • Perform debugging, unit testing, and quality assurance.

Experience Required

  • 3 to 5 years of experience in a relevant field. Hands-on experience with Microsoft Dynamics 365 tools and development.
  • 5+ years of experience in C#, JavaScript, ASP.NET.
  • 5+ years of experience with Microsoft Dynamics 365.
  • 5+ years of experience with GitHub or git-based source control.
  • 2+ years of hands-on experience with Microsoft Copilot Studio and integrating AI capabilities within D365.
  • Strong understanding of generative AI concepts and prompt engineering.
  • Experience with Azure OpenAI, Azure Cognitive Services, or Microsoft AI SDKs is highly preferred.

Education

  • Bachelor's Degree in a relevant field.

**Listed salary ranges may vary based on experience, qualifications, and local market. Also, some positions may include bonuses or other incentives***

Stefanini takes pride in hiring top talent and developing relationships with our future employees. Our talent acquisition teams will never make an offer of employment without having a phone conversation with you. Those face-to-face conversations will involve a description of the job for which you have applied. We will also speak with you about the process, including interviews and job offers.

About Stefanini Group

The Stefanini Group is a global provider of offshore, onshore and near shore outsourcing, IT digital consulting, systems integration, application, and strategic staffing services to Fortune 1000 enterprises around the world. Our presence is in countries like the Americas, Europe, Africa, and Asia, and more than four hundred clients across a broad spectrum of markets, including financial services, manufacturing, telecommunications, chemical services, technology, public sector, and utilities. Stefanini is a CMM level 5, IT consulting company with a global presence. We are a CMM Level 5 company.

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Education:Bachelor (BA, BS...)Employment Type: CONTRACTOR