... Dallas, TX-Remote Responsibilities: Facilitate requirements gathering and functional design ... a must ITIL v3 Foundation Certified Experience managing one or more new implementations of ...
... Dallas, TX-Remote Responsibilities: Facilitate requirements gathering and functional design ... a must ITIL v3 Foundation Certified Experience managing one or more new implementations of ...
Remote Field Technician - North Carolina
Durham, NC · On-site +1
$19 - $26/hr
ITIL, incident and change management • Hardware components: laptops, desktops, mobile devices, peripheral • Troubleshooting and diagnostics for hardware/software issue • Remote desktop support ...
Remote Field Technician - North Carolina
Durham, NC · On-site +1
$19 - $26/hr
ITIL, incident and change management • Hardware components: laptops, desktops, mobile devices, peripheral • Troubleshooting and diagnostics for hardware/software issue • Remote desktop support ...
Account Service Advisor - ITSM (fully remote in the US)
GA · Remote
$71K - $105K/yr
This position is fully remote. Candidates must live in the United States and must work East Coast ... Oversees, facilitates, and administers ITIL based service support and/or technical account ...
Account Service Advisor - ITSM (fully remote in the US)
GA · Remote
$71K - $105K/yr
This position is fully remote. Candidates must live in the United States and must work East Coast ... Oversees, facilitates, and administers ITIL based service support and/or technical account ...
Account Service Advisor - ITSM (fully remote in the US)
GA · Remote
$71K - $105K/yr
This position is fully remote. Candidates must live in the United States and must work East Coast ... Oversees, facilitates, and administers ITIL based service support and/or technical account ...
Account Service Advisor - ITSM (fully remote in the US)
GA · Remote
$71K - $105K/yr
This position is fully remote. Candidates must live in the United States and must work East Coast ... Oversees, facilitates, and administers ITIL based service support and/or technical account ...
Remote Support Technician
Mclean, VA · On-site +1
$66K - $109K/yr
MANTECH seeks a motivated, career-oriented, and customer-focused Remote Support Technician to join ... Utilize ITIL-based processes to efficiently manage and resolve incoming incidents, service requests ...
Remote Support Technician
Mclean, VA · On-site +1
$66K - $109K/yr
MANTECH seeks a motivated, career-oriented, and customer-focused Remote Support Technician to join ... Utilize ITIL-based processes to efficiently manage and resolve incoming incidents, service requests ...
MuleSoft IT Consultant !! Remote Remote - Candidates in Columbus, OH or East Coast preferred 1st ... ITIL, etc. · Strong experience in the Application Integration Architecture Solution Design and ...
Quick apply
MuleSoft IT Consultant !! Remote Remote - Candidates in Columbus, OH or East Coast preferred 1st ... ITIL, etc. · Strong experience in the Application Integration Architecture Solution Design and ...
REMOTE Duration : 4+ Months Contract Interview : WebCam Interview Mandatory ... ITIL Foundation & ServiceNow Administration Certification. Key Responsibilities: • Assists in ...
REMOTE Duration : 4+ Months Contract Interview : WebCam Interview Mandatory ... ITIL Foundation & ServiceNow Administration Certification. Key Responsibilities: • Assists in ...
Remote Field Technician - Columbia to Augusta
Columbia, SC · On-site +1
$18.25 - $25/hr
ITIL, incident and change management • Hardware components: laptops, desktops, mobile devices, peripheral • Troubleshooting and diagnostics for hardware/software issue • Remote desktop support ...
Remote Field Technician - Columbia to Augusta
Columbia, SC · On-site +1
$18.25 - $25/hr
ITIL, incident and change management • Hardware components: laptops, desktops, mobile devices, peripheral • Troubleshooting and diagnostics for hardware/software issue • Remote desktop support ...
Nuvolo Developer (Remote)
Mclean, VA · On-site +1
$54.50 - $75/hr
Remote Employment Type: Full-Time About Us: A1FED Incorporated (A1FED) is a woman-owned Small ... Strong understanding of Information Technology Infrastructure Library (ITIL) and Information ...
Nuvolo Developer (Remote)
Mclean, VA · On-site +1
$54.50 - $75/hr
Remote Employment Type: Full-Time About Us: A1FED Incorporated (A1FED) is a woman-owned Small ... Strong understanding of Information Technology Infrastructure Library (ITIL) and Information ...
$54.50 - $75/hr
Remote Employment Type: Full-Time About Us: A1FED Incorporated (A1FED) is a woman-owned Small ... Strong understanding of Information Technology Infrastructure Library (ITIL) and Information ...
$54.50 - $75/hr
Remote Employment Type: Full-Time About Us: A1FED Incorporated (A1FED) is a woman-owned Small ... Strong understanding of Information Technology Infrastructure Library (ITIL) and Information ...
Production Support (Remote)
Seattle, WA · On-site +1
$60 - $65/hr
Production Support (Remote) Job Summary We are seeking experienced Production Support Engineers to ... Familiarity with ITIL-based change and release management Networking * Understanding of: * VNets ...
Production Support (Remote)
Seattle, WA · On-site +1
$60 - $65/hr
Production Support (Remote) Job Summary We are seeking experienced Production Support Engineers to ... Familiarity with ITIL-based change and release management Networking * Understanding of: * VNets ...
Production Support (Remote)
Seattle, WA · Remote
$60 - $65/hr
Production Support (Remote) Job Summary We are seeking experienced Production Support Engineers to ... Familiarity with ITIL-based change and release management Networking * Understanding of: * VNets ...
Production Support (Remote)
Seattle, WA · Remote
$60 - $65/hr
Production Support (Remote) Job Summary We are seeking experienced Production Support Engineers to ... Familiarity with ITIL-based change and release management Networking * Understanding of: * VNets ...
Salary: $60 - $65 per hour Production Support (Remote) Job Summary We are seeking experienced ... Familiarity with ITIL-based change and release management Networking * Understanding of: * VNets ...
Quick apply
Salary: $60 - $65 per hour Production Support (Remote) Job Summary We are seeking experienced ... Familiarity with ITIL-based change and release management Networking * Understanding of: * VNets ...
Zscaler (ZCCA / ZCCP / ZCSE), CCNP/CCIE (Security or Enterprise), CISSP (or equivalent), ITIL ... remote access strategy from legacy VPN to Zero Trust. This is a high-visibility, high-impact team ...
Zscaler (ZCCA / ZCCP / ZCSE), CCNP/CCIE (Security or Enterprise), CISSP (or equivalent), ITIL ... remote access strategy from legacy VPN to Zero Trust. This is a high-visibility, high-impact team ...
Zscaler (ZCCA / ZCCP / ZCSE), CCNP/CCIE (Security or Enterprise), CISSP (or equivalent), ITIL ... remote access strategy from legacy VPN to Zero Trust. This is a high-visibility, high-impact team ...
Zscaler (ZCCA / ZCCP / ZCSE), CCNP/CCIE (Security or Enterprise), CISSP (or equivalent), ITIL ... remote access strategy from legacy VPN to Zero Trust. This is a high-visibility, high-impact team ...
Desktop Engineer [3rd Nightshift] - NEWARK, NJ/Onsite for 1 month & will be 100% remote
Newark, NJ · On-site +1
This is a fully remote role providing level 1 & 2 support for users, troubleshoot hardware and ... understanding of ITIL foundation processes, i.e., Incident, Request, Change. Major Incident ...
Desktop Engineer [3rd Nightshift] - NEWARK, NJ/Onsite for 1 month & will be 100% remote
Newark, NJ · On-site +1
This is a fully remote role providing level 1 & 2 support for users, troubleshoot hardware and ... understanding of ITIL foundation processes, i.e., Incident, Request, Change. Major Incident ...
Manage daily onsite and remote support operations, ensuring adherence to Service Level Agreements (SLAs) and ITIL processes for incident, problem, and change management. • Performance Monitoring:
Manage daily onsite and remote support operations, ensuring adherence to Service Level Agreements (SLAs) and ITIL processes for incident, problem, and change management. • Performance Monitoring:
Dynatrace Developer (Remote Opportunity)
Atlanta, GA · Remote
$53.25 - $70.75/hr
Familiarity with complex Salesforce environments, incident prevention strategies, and ITIL or ... Remote Opportunity Note: Selected candidates will be required to complete fingerprinting at a ...
New
Dynatrace Developer (Remote Opportunity)
Atlanta, GA · Remote
$53.25 - $70.75/hr
Familiarity with complex Salesforce environments, incident prevention strategies, and ITIL or ... Remote Opportunity Note: Selected candidates will be required to complete fingerprinting at a ...
New
Dynatrace Developer (Remote Opportunity)
Atlanta, GA · On-site +1
$53.25 - $70.75/hr
Familiarity with complex Salesforce environments, incident prevention strategies, and ITIL or ... Remote Opportunity Note: Selected candidates will be required to complete fingerprinting at a ...
New
Dynatrace Developer (Remote Opportunity)
Atlanta, GA · On-site +1
$53.25 - $70.75/hr
Familiarity with complex Salesforce environments, incident prevention strategies, and ITIL or ... Remote Opportunity Note: Selected candidates will be required to complete fingerprinting at a ...
New
Indigo Remote Technical Expert Description - Job Summary This role is responsible for effectively ... Preferred Certifications ITIL Certifications Knowledge & Skills Amazon Web Services Automation ...
New
Indigo Remote Technical Expert Description - Job Summary This role is responsible for effectively ... Preferred Certifications ITIL Certifications Knowledge & Skills Amazon Web Services Automation ...
New
Remote Itil Remote information
What is the difference between Remote Itil Remote vs Remote Service Desk Technician?
| Aspect | Remote Itil Remote | Remote Service Desk Technician |
|---|---|---|
| Certifications | ITIL Foundation, CompTIA A+ | CompTIA A+, HDI Support Center |
| Work Environment | Remote, IT service management focus | Remote, technical support for end-users |
| Industry Usage | IT service providers, large enterprises | IT support companies, corporate IT departments |
| Job Focus | ITIL processes, service management | Technical troubleshooting, user support |
Remote Itil Remote roles focus on IT service management and ITIL processes, often requiring certifications like ITIL Foundation. Remote Service Desk Technicians primarily handle end-user technical support, with certifications like CompTIA A+. Both roles are remote but differ in their core responsibilities and industry applications.
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Full-time
Re-posted 3 days ago
Job description
Hello All,
Greetings from Rootshell Inc..
Rootshell Enterprise Technologies Inc. is a recognized provider of professional IT Consulting services in the US. We are actively seeking ServiceNow BSA for one of our client in Dallas, TX, Please share your resume with current location & full contact info
Title-ServiceNow BSA
Location-Dallas, TX-Remote
Responsibilities:
Facilitate requirements gathering and functional design discussions on project and enhancement requests through a working technical knowledge of ServiceNow based on best practices recommendations AND understand of how we have ServiceNow
Prepare functional and technical documentation for enhancements and projects, and facilitate approvals from stakeholders
Prepare overall ServiceNow roadmap based on understanding existing initiatives and opportunity on leveraging functionality to propose new initiatives
Establish and enforce release commitments and timelines based on establishing LOE and priority and enhancement requests and scope of what is feasible to be included in each release
Facilitate User Acceptance Testing
Ability to perform hands-on configuration and development on the ServiceNow platform
Qualifications:
7+ years experience as a Business System Analyst, Project Management and/or Product Owner with a minimum of 2-3 years with the ServiceNow ITSM suite (i.e. Incident, Problem, Change, Service Catalog, SLA)
Experience with other ServiceNow modules (e.g. Demand Management, CMDB, Event management)
User story writing, backlog management, backlog prioritization is a must
ITIL v3 Foundation Certified
Experience managing one or more new implementations of ServiceNow a plus
Strong consulting, oral presentation, and written communications skills
Proven analytical problem-solving skills
Regards,
Naveen
Greetings from Rootshell Inc..
Rootshell Enterprise Technologies Inc. is a recognized provider of professional IT Consulting services in the US. We are actively seeking ServiceNow BSA for one of our client in Dallas, TX, Please share your resume with current location & full contact info
Title-ServiceNow BSA
Location-Dallas, TX-Remote
Responsibilities:
Facilitate requirements gathering and functional design discussions on project and enhancement requests through a working technical knowledge of ServiceNow based on best practices recommendations AND understand of how we have ServiceNow
Prepare functional and technical documentation for enhancements and projects, and facilitate approvals from stakeholders
Prepare overall ServiceNow roadmap based on understanding existing initiatives and opportunity on leveraging functionality to propose new initiatives
Establish and enforce release commitments and timelines based on establishing LOE and priority and enhancement requests and scope of what is feasible to be included in each release
Facilitate User Acceptance Testing
Ability to perform hands-on configuration and development on the ServiceNow platform
Qualifications:
7+ years experience as a Business System Analyst, Project Management and/or Product Owner with a minimum of 2-3 years with the ServiceNow ITSM suite (i.e. Incident, Problem, Change, Service Catalog, SLA)
Experience with other ServiceNow modules (e.g. Demand Management, CMDB, Event management)
User story writing, backlog management, backlog prioritization is a must
ITIL v3 Foundation Certified
Experience managing one or more new implementations of ServiceNow a plus
Strong consulting, oral presentation, and written communications skills
Proven analytical problem-solving skills
Regards,
Naveen