A leading staffing agency is looking for a remote Service Desk professional to support IT service delivery. Candidates should have at least 2 years of experience in customer service focused on ITIL ...
A leading staffing agency is looking for a remote Service Desk professional to support IT service delivery. Candidates should have at least 2 years of experience in customer service focused on ITIL ...
Conviso Inc. is seeking an ITSM Lead Consultant for a remote position. The ideal candidate will ... A certification in ITIL is required to support the comprehensive platform analysis and customer ...
Conviso Inc. is seeking an ITSM Lead Consultant for a remote position. The ideal candidate will ... A certification in ITIL is required to support the comprehensive platform analysis and customer ...
Scrum Master[Remote]
Dallas, TX · Remote
$52.75 - $70.25/hr
Scrum Master _____ Job Title: Delivery Manager IV Workplace: Remote Start Date: 4/13/2026 Duration ... Understanding of ITIL framework * Experience with providing workshops and presentations
Quick apply
Scrum Master[Remote]
Dallas, TX · Remote
$52.75 - $70.25/hr
Scrum Master _____ Job Title: Delivery Manager IV Workplace: Remote Start Date: 4/13/2026 Duration ... Understanding of ITIL framework * Experience with providing workshops and presentations
Help Desk Technician - REMOTE
Washington, DC · Remote
$50K - $80K/yr
Help Desk Technician - Fully REMOTE - for IT department of a prominent global law firm. **A minimum ... Working knowledge of ITIL process design for IT Service Management. Knowledge of leading service ...
Help Desk Technician - REMOTE
Washington, DC · Remote
$50K - $80K/yr
Help Desk Technician - Fully REMOTE - for IT department of a prominent global law firm. **A minimum ... Working knowledge of ITIL process design for IT Service Management. Knowledge of leading service ...
Help Desk Support - Sr - (Remote)
$20.50 - $27.75/hr
... ITIL Certification 2+ years of remote help desk support experience
Help Desk Support - Sr - (Remote)
$20.50 - $27.75/hr
... ITIL Certification 2+ years of remote help desk support experience
Strategic ServiceNow Platform Advisor - Remote
Melbourne, FL · Remote
$94.10K - $124.20K/yr
Candidates must possess ITIL 4 certifications and over 10 years of service management experience. The role promotes a remote work culture and requires collaborating with NIH stakeholders to enhance ...
Strategic ServiceNow Platform Advisor - Remote
Melbourne, FL · Remote
$94.10K - $124.20K/yr
Candidates must possess ITIL 4 certifications and over 10 years of service management experience. The role promotes a remote work culture and requires collaborating with NIH stakeholders to enhance ...
This role requires expertise in ITIL frameworks, along with experience in administering ServiceNow ... The position is remote, and US citizenship is required. Candidates must also pass a security ...
This role requires expertise in ITIL frameworks, along with experience in administering ServiceNow ... The position is remote, and US citizenship is required. Candidates must also pass a security ...
Remote Informatica PowerCenter Administrator SME
Virginia, MN · Remote
$51.25 - $67.25/hr
A prominent IT services provider is seeking a Remote Systems Administrator IV - Informatica SME to ... The ideal candidate should have knowledge of ITIL processes and experience in systems integration.
Remote Informatica PowerCenter Administrator SME
Virginia, MN · Remote
$51.25 - $67.25/hr
A prominent IT services provider is seeking a Remote Systems Administrator IV - Informatica SME to ... The ideal candidate should have knowledge of ITIL processes and experience in systems integration.
Remote ServiceNow Master Architect (CMA)
Houston, TX · Remote
$68 - $85.75/hr
A leading tech consulting firm is seeking a Remote ServiceNow Architect (CMA) with expertise in the ... ITIL. The ideal candidate will be responsible for advising on business goals alignment and ...
Remote ServiceNow Master Architect (CMA)
Houston, TX · Remote
$68 - $85.75/hr
A leading tech consulting firm is seeking a Remote ServiceNow Architect (CMA) with expertise in the ... ITIL. The ideal candidate will be responsible for advising on business goals alignment and ...
Tier 2 Help Desk, REMOTE
Ashburn, VA · Remote
$61K - $64K/yr
Remote Tier 2 Help Desk Specialist We're currently hiring an experienced Tier 2 Help Desk ... Certifications such as CompTIA A+, Network+, Security+, or ITIL are a plus * Previous experience ...
Quick apply
Tier 2 Help Desk, REMOTE
Ashburn, VA · Remote
$61K - $64K/yr
Remote Tier 2 Help Desk Specialist We're currently hiring an experienced Tier 2 Help Desk ... Certifications such as CompTIA A+, Network+, Security+, or ITIL are a plus * Previous experience ...
Tier 2 Help Desk, Remote
Orlando, FL · Remote
$52K - $55K/yr
Remote Tier 2 Help Desk Specialist We're currently hiring an experienced Tier 2 Help Desk ... Certifications such as CompTIA A+, Network+, Security+, or ITIL are a plus * Previous experience ...
Quick apply
Tier 2 Help Desk, Remote
Orlando, FL · Remote
$52K - $55K/yr
Remote Tier 2 Help Desk Specialist We're currently hiring an experienced Tier 2 Help Desk ... Certifications such as CompTIA A+, Network+, Security+, or ITIL are a plus * Previous experience ...
ServiceNow Developer - Remote
Los Angeles, CA · Remote
$58.25 - $80/hr
Certified ServiceNow Administrator. (preferred) ITIL v3 Certification or equivalent practical experience preferred. #LI-Remote #LI-JM1
ServiceNow Developer - Remote
Los Angeles, CA · Remote
$58.25 - $80/hr
Certified ServiceNow Administrator. (preferred) ITIL v3 Certification or equivalent practical experience preferred. #LI-Remote #LI-JM1
ServiceNow Developer - Remote
Los Angeles, CA · On-site +1
$96.32K - $139.67K/yr
Certified ServiceNow Administrator. (preferred) ITIL v3 Certification or equivalent practical experience preferred. #LI-Remote #LI-JM1
ServiceNow Developer - Remote
Los Angeles, CA · On-site +1
$96.32K - $139.67K/yr
Certified ServiceNow Administrator. (preferred) ITIL v3 Certification or equivalent practical experience preferred. #LI-Remote #LI-JM1
Remote Enterprise Architect Health & Data Governance
Manhattan, NY · Remote
$76 - $98/hr
Candidates should have over 8 years of experience, a Bachelor's degree in Computer Science, and expertise in industry standards like TOGAF and ITIL. The position is remote, working Eastern Standard ...
Remote Enterprise Architect Health & Data Governance
Manhattan, NY · Remote
$76 - $98/hr
Candidates should have over 8 years of experience, a Bachelor's degree in Computer Science, and expertise in industry standards like TOGAF and ITIL. The position is remote, working Eastern Standard ...
Remote ServiceNow Architect: ITSM/ITOM Leader
Chandler, AZ · Remote
$72.75 - $91.75/hr
Candidates should have 5+ years of experience in ServiceNow architecture and a strong knowledge of ITIL frameworks. This position is remote, with an emphasis on local applicants within Arizona.
Remote ServiceNow Architect: ITSM/ITOM Leader
Chandler, AZ · Remote
$72.75 - $91.75/hr
Candidates should have 5+ years of experience in ServiceNow architecture and a strong knowledge of ITIL frameworks. This position is remote, with an emphasis on local applicants within Arizona.
... ITIL) Experience with projects in multiple technologies and functions; demonstrated experience managing customer relationships Good Communication Skills Leadership Skills - Stakeholder Management ...
... ITIL) Experience with projects in multiple technologies and functions; demonstrated experience managing customer relationships Good Communication Skills Leadership Skills - Stakeholder Management ...
A leading IT resources firm is seeking a ServiceNow Lead Administrator/Developer for a remote role ... Knowledge of ITIL standards and integration management is essential. #J-18808-Ljbffr
A leading IT resources firm is seeking a ServiceNow Lead Administrator/Developer for a remote role ... Knowledge of ITIL standards and integration management is essential. #J-18808-Ljbffr
Spanish/English Bilingual Tier 2 - remote role
Orlando, FL · Remote
$52K - $55K/yr
Certifications such as CompTIA A+, Network+, Security+, or ITIL are a plus * Previous experience ... Fully remote permanent position * Equipment pickup required in Ashburn, VA or Orlando, FL
New
Quick apply
Spanish/English Bilingual Tier 2 - remote role
Orlando, FL · Remote
$52K - $55K/yr
Certifications such as CompTIA A+, Network+, Security+, or ITIL are a plus * Previous experience ... Fully remote permanent position * Equipment pickup required in Ashburn, VA or Orlando, FL
New
$125K - $179K/yr
... ITIL-based operations and change management Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $125,000 ...
$125K - $179K/yr
... ITIL-based operations and change management Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $125,000 ...
Remote Tier 1 IT Help Desk Analyst
Brooklyn, NY · Remote
$21.75 - $29.50/hr
A leading consulting firm is seeking a remote Tier I Service Desk Analyst to provide technical ... Responsibilities include troubleshooting hardware/software issues and adhering to ITIL best ...
Remote Tier 1 IT Help Desk Analyst
Brooklyn, NY · Remote
$21.75 - $29.50/hr
A leading consulting firm is seeking a remote Tier I Service Desk Analyst to provide technical ... Responsibilities include troubleshooting hardware/software issues and adhering to ITIL best ...
Remote Itil Remote information
What is the difference between Remote Itil Remote vs Remote Service Desk Technician?
| Aspect | Remote Itil Remote | Remote Service Desk Technician |
|---|---|---|
| Certifications | ITIL Foundation, CompTIA A+ | CompTIA A+, HDI Support Center |
| Work Environment | Remote, IT service management focus | Remote, technical support for end-users |
| Industry Usage | IT service providers, large enterprises | IT support companies, corporate IT departments |
| Job Focus | ITIL processes, service management | Technical troubleshooting, user support |
Remote Itil Remote roles focus on IT service management and ITIL processes, often requiring certifications like ITIL Foundation. Remote Service Desk Technicians primarily handle end-user technical support, with certifications like CompTIA A+. Both roles are remote but differ in their core responsibilities and industry applications.

Remote Service Desk Specialist - ITIL Expert, ServiceNow
Focused HR Solutions LLCRaleigh, NC • Remote
Full-time
This job post has expired today. Applications are no longer accepted.
Job description
A leading staffing agency is looking for a remote Service Desk professional to support IT service delivery. Candidates should have at least 2 years of experience in customer service focused on ITIL methodology and troubleshooting skills in Microsoft Windows, along with experience in a call center or Service Desk environment. Knowledge in ServiceNow and ITIL certifications are highly preferred.
This position offers flexibility with the potential for extension beyond six months. #J-18808-Ljbffr
About Focuses HR Solutions
Sourced by ZipRecruiter
Focused HR Solutions is a Certified Women Business Enterprise by WBENC. FHR is a full service staffing firm that assists clients nationwide with supplemental staff for their information technology departments on a contract, contract to hire, and direct hire basis. Our team has extensive experience providing full service staffing needs to small, medium and large clients. Focused HR Solutions provides services to technology-driven clients that include many of the most prominent firms in the United States. Our client base includes State and Local Governments, Software Vendors, top Fortune 500 Companies, as well as companies in the automotive, retail, financial, health care, and telecommunication industries. At Focused HR Solutions, we utilize technology to market our candidate’s skills and fulfill our client’s job assignments guaranteed.
Industry
Recruiting and staffing services
Company size
11 - 50 Employees
Headquarters location
Scottsdale, AZ, US