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Remote Itil Remote Jobs in Virginia (NOW HIRING)

A1FED Inc

$54.50 - $75/hr

Remote Employment Type: Full-Time About Us: A1FED Incorporated (A1FED) is a woman-owned Small ... Strong understanding of Information Technology Infrastructure Library (ITIL) and Information ...

A1FED Inc

Nuvolo Developer (Remote)

Mclean, VA · On-site +1

$54.50 - $75/hr

Remote Employment Type: Full-Time About Us: A1FED Incorporated (A1FED) is a woman-owned Small ... Strong understanding of Information Technology Infrastructure Library (ITIL) and Information ...

Iron Bow Technologies

Desktop Remote Analyst

Richmond, VA · On-site +1

$19 - $22.50/hr

THE OPPORTUNITY As a Desktop Remote Analyst , you'll play a vital role in ensuring customers ... Familiarity with ITIL principles and incident management best practices. * Experience monitoring ...

TekSynap

Principal Solutions Architect

Reston, VA · Remote

... remote access, domain services network support, and SD-WAN. * Design enterprise end user and mobile computing support solutions that are ITIL aligned for domestic bureaus and overseas posts.

TekSynap

Principal Solutions Architect

Reston, VA · Remote

... remote access, domain services network support, and SD-WAN. * Design enterprise end user and mobile computing support solutions that are ITIL aligned for domestic bureaus and overseas posts.

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All JobsItil JobsRemote Itil Remote JobsRemote Itil Remote Jobs in Virginia

Remote Itil Remote information

What is the difference between Remote Itil Remote vs Remote Service Desk Technician?

AspectRemote Itil RemoteRemote Service Desk Technician
CertificationsITIL Foundation, CompTIA A+CompTIA A+, HDI Support Center
Work EnvironmentRemote, IT service management focusRemote, technical support for end-users
Industry UsageIT service providers, large enterprisesIT support companies, corporate IT departments
Job FocusITIL processes, service managementTechnical troubleshooting, user support

Remote Itil Remote roles focus on IT service management and ITIL processes, often requiring certifications like ITIL Foundation. Remote Service Desk Technicians primarily handle end-user technical support, with certifications like CompTIA A+. Both roles are remote but differ in their core responsibilities and industry applications.

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Nuvolo Developer (Remote)

Nuvolo Developer (Remote)

A1FED Inc

Remote

$54.50 - $75/hr

Full-time

Posted 16 days ago

Job description

Job Title: Nuvolo Developer
Location: Remote
Employment Type: Full-Time

About Us:
A1FED Incorporated (A1FED) is a woman-owned Small Business Administration (SBA) 8(a) certified information technology (IT) solutions provider specializing in software development, training, and artificial intelligence (AI). We are seeking a talented Nuvolo Developer with solid ServiceNow and Nuvolo experience to support and enhance our enterprise Reservation, Space, and Real Estate management systems. This role offers the opportunity to work in a collaborative, fast-paced environment where innovation and problem-solving are highly valued.
Responsibilities
  • Design, develop, and maintain application programming interface (API) and data integration processes between ServiceNow/Nuvolo and external systems.
  • Load assets into ServiceNow from third-party systems using web services and Import Sets.
  • Integrate with external web services via Simple Object Access Protocol (SOAP) and Representational State Transfer (REST) methods.
  • Collaborate with Reservation System stakeholders to identify compliance risks and communicate impacts to executive management.
  • Analyze and document business requirements, developing Systems Requirement Specifications (SRS) and system definition models.
  • Configure and manage ServiceNow email notifications, inbound actions, reports, gauges, and home pages.
  • Develop and maintain Reservation System (Nuvolo) operational and financial metrics, ensuring adherence to established support models.
  • Define functional needs and architect solutions for Reservation, Space, and Real Estate management in Nuvolo and ServiceNow.
  • Implement and enhance Service Catalog, Incident Management, Change Management, Configuration Management, and Knowledge Management workflows.
  • Create and enhance Facilities Catalog Items for Reservation System improvements.
  • Work with Business Rules, Client Scripts, User Interface (UI) Policies, UI Scripts, UI Actions, UI Pages, Script Includes, and Access Control Lists (ACL).
  • Support change and release management processes.
  • Design intuitive form layouts using UI Actions and UI Policies.
  • Develop new Service Catalog items and troubleshoot issues in Incident, Problem, and Change Management modules.
Required Skills & Experience
  • US Citizen or Permanent Resident
  • 3+ years of ServiceNow development experience, with at least one to two years in Nuvolo modules (Real Estate, Federal Real Property Profile (FRPP), Reservation, Space).
  • Strong understanding of Information Technology Infrastructure Library (ITIL) and Information Technology Service Management (ITSM) principles.
  • Hands-on experience with ServiceNow scripting (JavaScript, Glide Application Programming Interface), HyperText Markup Language (HTML), and UI customization.
  • Proficiency in SOAP, REST, Lightweight Directory Access Protocol (LDAP) integrations, and data migration techniques.
  • Familiarity with enterprise IT tools and environments such as BMC Remedy, Windows PowerShell, and Simple Network Management Protocol (SNMP).
  • Strong problem-solving and analytical skills with the ability to translate business needs into technical solutions.
Preferred Qualifications
  • Experience with workflow automation and advanced ServiceNow customization.
  • Knowledge of operational and financial metrics reporting for Nuvolo systems.
  • Previous experience in federal or regulated environments.
Environment & Tools:
ServiceNow, Nuvolo, ITIL, ITSM, HTML, JavaScript, BMC Remedy, LDAP, Web Services, PowerShell, SNMP
Why Join Us?
  • Competitive salary and benefits package.
  • Opportunities for growth and professional development.
  • Collaborative culture with a mission-driven focus.
If you are passionate about ServiceNow and Nuvolo development and want to make an impact in a dynamic IT environment, we'd love to hear from you.
Employment Type: FULL_TIME

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