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Remote Itil Remote Jobs in Michigan (NOW HIRING)

NAVA Software Solutions

Cloud Architect - Remote

Lansing, MI · On-site +1

$66 - $84/hr

Cloud Infrastructure Architect Location: 100% Remote Duration: 12 months + Job Duties and ... Plan and develop support processes that adhere to best practices (ITIL) * Scope technical solutions ...

Learning Care Group

IT Help Desk Agent

Novi, MI · On-site +1

$23.42 - $26/hr

... of ITIL service management concepts. * Experience supporting Microsoft 365 environments including Exchange Online, Teams, and SharePoint. * Familiarity with remote desktop and remote support tools ...

Nexcess

Manager of Reliability Operations

Southfield, MI · On-site +1

$110K - $150K/yr

This is a permanent, full-time, remote position. US Pay Band - $110K - $150K Actual compensation ... Familiarity with ITIL or similar operational frameworks * Exposure to VMware, Ceph, Linux, and ...

Nexcess

Manager of Reliability Operations

Southfield, MI · On-site +1

$110K - $150K/yr

This is a permanent, full-time, remote position. US Pay Band - $110K - $150K Actual compensation ... Familiarity with ITIL or similar operational frameworks * Exposure to VMware, Ceph, Linux, and ...

Nexcess

Manager of Reliability Operations

Southfield, MI · On-site +1

$110K - $150K/yr

This is a permanent, full-time, remote position. US Pay Band - $110K - $150K Actual compensation ... Familiarity with ITIL or similar operational frameworks * Exposure to VMware, Ceph, Linux, and ...

Nexcess

Manager of Reliability Operations

Southfield, MI · On-site +1

$110K - $150K/yr

This is a permanent, full-time, remote position. US Pay Band - $110K - $150K Actual compensation ... Familiarity with ITIL or similar operational frameworks * Exposure to VMware, Ceph, Linux, and ...

Nexcess

Manager of Reliability Operations

Southfield, MI · On-site +1

$110K - $150K/yr

This is a permanent, full-time, remote position. US Pay Band - $110K - $150K Actual compensation ... Familiarity with ITIL or similar operational frameworks * Exposure to VMware, Ceph, Linux, and ...

Crowe LLP

Technology Advisory Senior Manager

Grand Rapids, MI · On-site +1

$152.20K - $251.40K/yr

Relevant certifications (PMP, ITIL, COBIT, CISSP, AWS, Azure, etc.) are a plus * Hybrid or Remote work arrangement * 25-50% travel required We expect the candidate to uphold Crowe's values of Care ...

New

NTT DATA Services

Client Delivery Executive II

Detroit, MI · On-site +1

$75.70K - $103K/yr

Strong knowledge of and experience with ITIL Service Framework v4. * Experience in IT support and ... While many positions offer remote or hybrid work options, these arrangements are subject to change ...

NTT DATA Services

Client Delivery Executive II

Detroit, MI · On-site +1

$75.60K - $102.80K/yr

Strong knowledge of and experience with ITIL Service Framework v4. * Experience in IT support and ... While many positions offer remote or hybrid work options, these arrangements are subject to change ...

GovCIO

Service Delivery Manager

Lansing, MI · Remote

$180K - $190K/yr

United States Secret Fully remote Project/Program Management Overview GovCIO is currently hiring for a Service Delivery Manager for our Health and Civilian team. The Service Delivery Manager leads ...

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Remote Itil Remote information

What is the difference between Remote Itil Remote vs Remote Service Desk Technician?

AspectRemote Itil RemoteRemote Service Desk Technician
CertificationsITIL Foundation, CompTIA A+CompTIA A+, HDI Support Center
Work EnvironmentRemote, IT service management focusRemote, technical support for end-users
Industry UsageIT service providers, large enterprisesIT support companies, corporate IT departments
Job FocusITIL processes, service managementTechnical troubleshooting, user support

Remote Itil Remote roles focus on IT service management and ITIL processes, often requiring certifications like ITIL Foundation. Remote Service Desk Technicians primarily handle end-user technical support, with certifications like CompTIA A+. Both roles are remote but differ in their core responsibilities and industry applications.

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Remote Itil Remote jobs near you
Cloud Architect - Remote

Cloud Architect - Remote

NAVA Software Solutions

Lansing, MI • On-site, Remote

$66 - $84/hr

Full-time

Posted 25 days ago

Job description

NAVA Software solutions is looking for a Cloud Infrastructure Architect
Details:
Cloud Infrastructure Architect
Location: 100% Remote
Duration: 12 months +
Job Duties and Responsibilities:
The main responsibilities are:
  • This role develops computing strategies, which incorporates cloud adoption plans, application design, management, and monitoring.
  • Additional responsibilities include support for application architecture and deployment in cloud environments ensures security requirements necessary to protect the organization's business processes are adequately addressed in all aspects including segment and solution architectures, and the resulting systems supporting those missions and business processes.
  • This cloud architect will assist with cloud environments such as the public, private, and hybrid clouds.
  • This professional draws on solid knowledge of the company's cloud architecture and platform when designing and developing dynamic cloud solutions.
  • A cloud architect should have solid knowledge about the concepts and moving parts involved in continuous integration and delivery.
  • They must offer expert guidance to development teams regarding infrastructure and recommend the types of systems that organizations may need for their business goals.
  • Identify and prioritize critical business functions in collaboration with organizational stakeholders.
  • Consults with vendor product specialists/sales, independent research organizations, on-site support engineers and fellow architects and administrators on best-fit technologies to ensure compliance to department policies & standards and technology roadmap.
  • Coordinate with Enterprise Architecture team for technology validation or suggestions for alternative solutions. If necessary, initiate Solution Assessments, Infrastructure Service Requests, and any applicable required documentation to implement the new technology.
  • Experience equivalent to site reliability engineering, DevOps, and/or DevSecOps
  • Advocates the use of emerging cyber security best practices, technologies, developing standards and procedures, promoting the usage of automated tools, developing strategies, and aligning practices with enterprise strategic initiatives.
  • Authors requirements, including definition of dependencies on infrastructure consolidation efforts.
  • Authors design related artifacts (Functional Design, System Design, Security Architecture)
  • Lead the development of technical artifacts including Requirements Traceability Matrix (RTM), Detailed Technical Design, Security Architecture Plan, Services Description Document, etc.
  • Produce architectural framework documents (i.e., white papers, guidance documents, best practices, technical reports, etc.).
  • Project contributor representing architecture and participates in project plan development.
  • Provides project estimates based on experience with cloud implementation-based projects and programs.
  • Leverage broad-based understanding of technology areas and end-to-end knowledge of current installations to craft architectural solutions or standards that can be applied across the enterprise.
  • Operate within the context of the State Unified IT Environment (SUITE) process methodology.
  • Provide strategic and architectural support representing Design Services and Cloud Strategy as a Subject Matter Expert.
  • Provide support and subject matter expertise with respect to adherence to best practice security framework controls and other industry-based regulatory compliance requirements (e.g., NIST 800-37, 800-53, 800-171, 800-204, 800-207, CIS, PCI, IRS-Pub 1075, CJIS, and related).
  • Provide support and subject matter expertise with respect to adherence to Enterprise Architecture Frameworks (e.g., TOGAF or related).
  • Oversee cloud infrastructure design and develop detailed architecture models for the client to host test, development, and production environments
  • Determine types of systems that organizations may need for their business goals
  • Build and maintain relationships across organizational teams
  • Plan and develop support processes that adhere to best practices (ITIL)
  • Scope technical solutions required to address organizational requirements and needs, and provide solutions that optimize business value
  • Develop and document technical designs for integration and implementation of new cloud applications and systems
  • Communicate complex technical concepts to individuals of various technical ability
  • Design and develop cloud cost management solutions
  • Provide performance analysis & troubleshooting
  • Design and test large-scale workload and data migrations
  • Provide direct support to technical and non-technical entities to define requirements and deliver solutions to meet organizational needs including new environment deployment, upgrades, performance tuning, testing and disaster recovery
  • Provide solutions design and implementation services for backup and recovery, high availability storage architecture, and data replication for disaster recovery
  • Plan for system and application migration(s) to the cloud, adhering to the technical and business requirements.
  • Integrate with non-cloud technologies and third-party vendor products/services
  • Assess emerging technologies, stay abreast of industry trends, and give advice on investments prices versus performance
  • Integrate cloud services with on-premises technologies from Microsoft, Dell, EMC, HP, Nutanix, Cohesity, Pure Storage, VMware, Cisco, and Rubrick
  • Design, manage, architect, and lifecycle the following solutions:
    • Application Virtualization
    • Server Virtualization
    • Networking, Storage and Platform Performance/Sizing
    • Virtual Desktop Infrastructure
    • Automation
    • Hybrid Cloud Architecture
    • Public Cloud
    • Colocation datacenters
    • Networking across multi-cloud environments
    • Security

Experience, Skills, Knowledge:
Required Skills
  • 3-5 years minimum Cloud Architect Experience
  • Cloud environments such as the public, private and hybrid clouds
  • Solid knowledge of concepts of designing and developing dynamic Cloud solutions and moving parts involved in continuous integration and delivery
  • Expert guidance to development teams regarding infrastructure
  • Computer Network Defense
  • Enterprise Architecture, including Cloud services

Certifications (Desired):
  • Google - Professional Cloud Architect
  • AWS - Solution Architect - Professional
  • Azure - MCSE: Cloud Platform and Infrastructure

Preferred Skills:
  • Knowledge of EA principles and methodologies
  • Experience with Servers, Infrastructure, Platform Sizing, Infrastructure Cost Reduction
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About NAVA Software Solutions

Sourced by ZipRecruiter

NAVA is a strategic partner for companies seeking to develop or customize software and products. Our team of experts leverages cutting-edge technology and deep industry knowledge to provide customized solutions that drive business success. Whether you're looking to improve your operations, increase efficiency, or bring a new product to market, NAVA has the expertise and resources to help you achieve your goals. Trust us to be your partner in software and product development.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Rocky Hill, CT, US

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