Title : IT System Management Analyst (Linux system administration) Remote Type: Contract ... ServiceNow/ITIL; GFS2, GPFS, or Veritas Cluster; Bash/KSH scripting; Ansible, Python, Chef, or ...
Title : IT System Management Analyst (Linux system administration) Remote Type: Contract ... ServiceNow/ITIL; GFS2, GPFS, or Veritas Cluster; Bash/KSH scripting; Ansible, Python, Chef, or ...
Incident Management Team (IMT) and Credentialing Program Manager (EMPS 3)
Olympia, WA · On-site +1
$6.8K - $9.2K/mo
Pierce County - Lakewood, WA Job Type: Full Time - Permanent Remote Employment: Flexible/Hybrid Job ... Knowledge of: * National Incident Management System (NIMS) * Incident Command System (ICS)
Incident Management Team (IMT) and Credentialing Program Manager (EMPS 3)
Olympia, WA · On-site +1
$6.8K - $9.2K/mo
Pierce County - Lakewood, WA Job Type: Full Time - Permanent Remote Employment: Flexible/Hybrid Job ... Knowledge of: * National Incident Management System (NIMS) * Incident Command System (ICS)
The SOC Lead / Incident Manager will oversee 24x7x365 Security Operations Center (SOC) functions ... ITIL / PMP (optional but valuable for governance)
The SOC Lead / Incident Manager will oversee 24x7x365 Security Operations Center (SOC) functions ... ITIL / PMP (optional but valuable for governance)
... incident management • Experience with PowerBI • Experience with SQL • Bachelor's degree • ITIL certifications Company : InterSources Inc. solves operational problems where protection ...
... incident management • Experience with PowerBI • Experience with SQL • Bachelor's degree • ITIL certifications Company : InterSources Inc. solves operational problems where protection ...
Foundational knowledge of ITIL principles, incident management best practices, and experience with incident management or ITSM tools. * Strong problem-solving, analytical, communication, and ...
Foundational knowledge of ITIL principles, incident management best practices, and experience with incident management or ITSM tools. * Strong problem-solving, analytical, communication, and ...
Senior Cyber Security Analyst - Incident Response (Remote)
Raleigh, NC · On-site +1
$140K - $188K/yr
Overview This is a remote role that may be hired in several markets across the United States. As a ... Incident Management - Ensures Information Security incidents are properly detected, documented ...
Senior Cyber Security Analyst - Incident Response (Remote)
Raleigh, NC · On-site +1
$140K - $188K/yr
Overview This is a remote role that may be hired in several markets across the United States. As a ... Incident Management - Ensures Information Security incidents are properly detected, documented ...
Incident Management (Cross-Company): Enterprise-wide governance authority for the Incident ... Deep expertise in ITIL 4 service management practices - ITIL 4 Managing Professional or Strategic ...
Incident Management (Cross-Company): Enterprise-wide governance authority for the Incident ... Deep expertise in ITIL 4 service management practices - ITIL 4 Managing Professional or Strategic ...
San Antonio, Texas (Remote) Role Overview We are seeking a senior DevSecOps Engineer to support ... Knowledge of ITIL processes or formal incident management frameworks. * Experience in the oil and ...
San Antonio, Texas (Remote) Role Overview We are seeking a senior DevSecOps Engineer to support ... Knowledge of ITIL processes or formal incident management frameworks. * Experience in the oil and ...
Nuvolo Developer (Remote)
Mclean, VA · On-site +1
$54.50 - $75/hr
Implement and enhance Service Catalog, Incident Management, Change Management, Configuration ... Strong understanding of Information Technology Infrastructure Library (ITIL) and Information ...
Nuvolo Developer (Remote)
Mclean, VA · On-site +1
$54.50 - $75/hr
Implement and enhance Service Catalog, Incident Management, Change Management, Configuration ... Strong understanding of Information Technology Infrastructure Library (ITIL) and Information ...
Halo ITSM Developer
Salisbury, MD · Remote
$55 - $75/hr
... Remote Hourly Rate: $55-75 per hour Position Overview We are seeking a specialized Halo ITSM ... Strong understanding of core ITIL/ITSM methodologies (Incident Management, Service Request ...
Quick apply
Halo ITSM Developer
Salisbury, MD · Remote
$55 - $75/hr
... Remote Hourly Rate: $55-75 per hour Position Overview We are seeking a specialized Halo ITSM ... Strong understanding of core ITIL/ITSM methodologies (Incident Management, Service Request ...
Halo ITSM Developer
Salisbury, MD · Remote
$55 - $75/hr
... Remote Hourly Rate: $55-75 per hour Position Overview We are seeking a specialized Halo ITSM ... Strong understanding of core ITIL/ITSM methodologies (Incident Management, Service Request ...
Quick apply
Halo ITSM Developer
Salisbury, MD · Remote
$55 - $75/hr
... Remote Hourly Rate: $55-75 per hour Position Overview We are seeking a specialized Halo ITSM ... Strong understanding of core ITIL/ITSM methodologies (Incident Management, Service Request ...
Halo ITSM Developer
Salisbury, MD · Remote
$55 - $75/hr
... Remote Hourly Rate: $55-75 per hour Position Overview We are seeking a specialized Halo ITSM ... Strong understanding of core ITIL/ITSM methodologies (Incident Management, Service Request ...
Quick apply
Halo ITSM Developer
Salisbury, MD · Remote
$55 - $75/hr
... Remote Hourly Rate: $55-75 per hour Position Overview We are seeking a specialized Halo ITSM ... Strong understanding of core ITIL/ITSM methodologies (Incident Management, Service Request ...
Halo ITSM Developer
Salisbury, MD · Remote
$55 - $75/hr
... Remote Hourly Rate: $55-75 per hour Position Overview We are seeking a specialized Halo ITSM ... Strong understanding of core ITIL/ITSM methodologies (Incident Management, Service Request ...
Quick apply
Halo ITSM Developer
Salisbury, MD · Remote
$55 - $75/hr
... Remote Hourly Rate: $55-75 per hour Position Overview We are seeking a specialized Halo ITSM ... Strong understanding of core ITIL/ITSM methodologies (Incident Management, Service Request ...
$54.50 - $75/hr
Implement and enhance Service Catalog, Incident Management, Change Management, Configuration ... Strong understanding of Information Technology Infrastructure Library (ITIL) and Information ...
$54.50 - $75/hr
Implement and enhance Service Catalog, Incident Management, Change Management, Configuration ... Strong understanding of Information Technology Infrastructure Library (ITIL) and Information ...
Senior Cyber Security Analyst - Incident Response (Remote)
Carolina, RI · Remote
$140K - $188K/yr
Overview This is a remote role that may be hired in several markets across the United States. As a ... Incident Management - Ensures Information Security incidents are properly detected, documented ...
Senior Cyber Security Analyst - Incident Response (Remote)
Carolina, RI · Remote
$140K - $188K/yr
Overview This is a remote role that may be hired in several markets across the United States. As a ... Incident Management - Ensures Information Security incidents are properly detected, documented ...
Corporate Vice President - IT Service Management Lead
$160K - $201K/yr
Demonstrated expertise in ITIL practices, including Incident, Problem, and Change Management, with experience establishing governance and driving process maturity. * Proven experience leading major ...
Corporate Vice President - IT Service Management Lead
$160K - $201K/yr
Demonstrated expertise in ITIL practices, including Incident, Problem, and Change Management, with experience establishing governance and driving process maturity. * Proven experience leading major ...
Senior Cyber Security Analyst - Incident Response (Remote)
Carolina, RI · Remote
$140K - $188K/yr
Overview This is a remote role that may be hired in several markets across the United States. As a ... Incident Management - Ensures Information Security incidents are properly detected, documented ...
Senior Cyber Security Analyst - Incident Response (Remote)
Carolina, RI · Remote
$140K - $188K/yr
Overview This is a remote role that may be hired in several markets across the United States. As a ... Incident Management - Ensures Information Security incidents are properly detected, documented ...
Demonstrated expertise in ITIL practices, including Incident, Problem, and Change Management, with experience establishing governance and driving process maturity. * Proven experience leading major ...
Demonstrated expertise in ITIL practices, including Incident, Problem, and Change Management, with experience establishing governance and driving process maturity. * Proven experience leading major ...
Site Reliability Engineering Manager (Remote)
Plantation, FL · Remote
$58.25 - $77.50/hr
Operational Excellence & Incident Management * Lead day-to-day production operations and ensure ... Working knowledge of ITIL processes and Agile methodologies. * Experience working with SQL, MySQL ...
Quick apply
Site Reliability Engineering Manager (Remote)
Plantation, FL · Remote
$58.25 - $77.50/hr
Operational Excellence & Incident Management * Lead day-to-day production operations and ensure ... Working knowledge of ITIL processes and Agile methodologies. * Experience working with SQL, MySQL ...
Senior Cyber Security Analyst - Incident Response (Remote)
Raleigh, NC · Remote
$140K - $188K/yr
Overview This is a remote role that may be hired in several markets across the United States. As a ... Incident Management - Ensures Information Security incidents are properly detected, documented ...
Senior Cyber Security Analyst - Incident Response (Remote)
Raleigh, NC · Remote
$140K - $188K/yr
Overview This is a remote role that may be hired in several markets across the United States. As a ... Incident Management - Ensures Information Security incidents are properly detected, documented ...
Remote Itil Incident Management information
See salary details
$36.5K - $50.8K
3% of jobs
$50.8K - $65K
5% of jobs
$65K - $79.3K
5% of jobs
$79.3K - $93.6K
5% of jobs
$93.6K - $107.9K
2% of jobs
$107.9K - $122.1K
3% of jobs
$124.8K is the 25th percentile. Wages below this are outliers.
$122.1K - $136.4K
4% of jobs
$136.4K - $150.7K
0% of jobs
$150.7K - $165K
0% of jobs
$165K - $179.2K
0% of jobs
The median wage is $183.5K / yr.
$179.2K - $193.5K
72% of jobs
$36.5K
$163.4K
$193.5K
How much do remote itil incident management jobs pay per year?
As of Sep 7, 2026, the average yearly pay for remote itil incident management in the United States is $163,404.00, according to ZipRecruiter salary data. Most workers in this role earn between $129,000.00 and $193,000.00 per year, depending on experience, location, and employer.
What is a Remote ITIL Incident Management professional?
A Remote ITIL Incident Management professional is responsible for overseeing and resolving IT incidents according to ITIL (Information Technology Infrastructure Library) best practices, but works from a remote location rather than on-site. Their main goal is to restore normal service operation as quickly as possible to minimize business impact. They handle incident detection, logging, categorization, prioritization, investigation, diagnosis, and resolution, often coordinating with other IT teams remotely. This role requires strong communication, analytical skills, and a thorough understanding of ITIL frameworks.
What are the key skills and qualifications needed to thrive as a Remote ITIL Incident Management professional, and why are they important?
To thrive as a Remote ITIL Incident Management professional, you need a solid understanding of ITIL frameworks, incident response procedures, and strong analytical skills, typically supported by an IT-related degree and ITIL certification. Familiarity with IT service management (ITSM) tools such as ServiceNow or BMC Remedy, along with ticket tracking systems, is commonly required. Exceptional communication, problem-solving, and the ability to remain calm under pressure are crucial soft skills for effective coordination and resolution. These competencies ensure rapid incident resolution, minimize downtime, and maintain service quality in remote and distributed IT environments.
What are some common challenges faced in Remote ITIL Incident Management roles, and how can they be addressed?
Remote ITIL Incident Management professionals often face challenges such as coordinating incident resolution across distributed teams, maintaining clear communication during high-pressure situations, and ensuring timely escalation of critical issues. Overcoming these challenges involves using robust collaboration tools, establishing clear incident response protocols, and maintaining regular check-ins with team members. Additionally, documenting incidents thoroughly and fostering a culture of transparency helps ensure that remote teams remain aligned and responsive.
What is the difference between Remote Itil Incident Management vs Remote Problem Management?
| Aspect | Remote Itil Incident Management | Remote Problem Management |
|---|---|---|
| Certifications | ITIL Foundation, ServiceNow certifications | ITIL Foundation, Problem Management certifications |
| Work Environment | IT support teams, Service Desk | IT support teams, Problem Management teams |
| Industry Usage | IT service providers, tech companies | IT service providers, tech companies |
| Primary Focus | Restoring services quickly after incidents | Identifying root causes to prevent future incidents |
Remote Itil Incident Management focuses on quickly restoring IT services after disruptions, while Remote Problem Management aims to identify and resolve underlying issues to prevent recurring incidents. Both roles are essential in maintaining IT service quality and often work closely within IT support teams.
More about Remote Itil Incident Management jobs
What cities are hiring for Remote Itil Incident Management jobs?
Cities with the most Remote Itil Incident Management job openings:
What are the most commonly searched types of Itil Incident Management jobs?
The most popular types of Itil Incident Management jobs are:
What states have the most Remote Itil Incident Management jobs?
States with the most job openings for Remote Itil Incident Management jobs include:
What job categories do people searching Remote Itil Incident Management jobs look for?
The top searched job categories for Remote Itil Incident Management jobs are:
- Remote Critical Incident Management
- Overnight Remote Incident Response
- Overnight Itil Incident Management
- Incident Command System
- Incident Management Team
- Weekend Critical Incident Management
- Change Incident Manager
- Remote Emergency Management Faculty
- Itil Incident Management
- Commission Critical Incident Manager
Full-time
This job post has expired today. Applications are no longer accepted.
Job description
Title : IT System Management Analyst (Linux system administration)
Remote
Type: Contract
Job Description :
Responsibilities
Skills
Must have
Mandatory Skills Description:
RHCSA certification; Azure, AWS, or GCP experience; experience supporting 500+ Unix servers; healthcare industry experience; ServiceNow/ITIL; GFS2, GPFS, or Veritas Cluster; Bash/KSH scripting; Ansible, Python, Chef, or similar automation/configuration tools; monitoring tools such as Zabbix, VROPS, OME, OneView, and Splunk; and storage/backup technology experience.
Nice to have
Remote
Type: Contract
Job Description :
Responsibilities
- Provide production and non-production Linux/Unix server support.
- Manage incidents, service requests, changes, troubleshooting, and system maintenance.
- Administer RHEL servers, storage, filesystems, LVM, networking, NFS, DNS, and system patches.
- Support VMware environments, SAN-attached storage, Oracle ASM, and clustered systems.
- Perform system monitoring, performance tuning, vulnerability remediation, and operational troubleshooting.
- Support FISMA-aligned security controls, continuous monitoring, remediation, and audit/compliance activities.
- Participate in infrastructure projects and automation initiatives.
- Communicate effectively with technical teams and stakeholders during incidents, changes, and operational activities.
Skills
Must have
- Red Hat Linux (RHEL), Linux System Administration, VMware ESX, LVM, SAN Storage, Oracle ASM, TCP/IP, NFS, DNS, Linux Clustering, FISMA Compliance, Production Support, Incident Management, Change Management, Communication Skills
Mandatory Skills Description:
- 7+ years of Red Hat Linux experience, including standalone and virtual servers, with 4+ years administering RHEL 6/7/8/9/10 and 2+ years of VMware ESX experience.
- Strong hands-on expertise with Linux administration, LVM/filesystems, storage, networking, patching, performance tuning, SAN-attached storage, Oracle ASM, and clustered environments.
- Experience supporting production systems within FISMA or similarly regulated environments, including security controls, vulnerability remediation, continuous monitoring, and compliance activities.
- Strong troubleshooting and communication skills are required.
RHCSA certification; Azure, AWS, or GCP experience; experience supporting 500+ Unix servers; healthcare industry experience; ServiceNow/ITIL; GFS2, GPFS, or Veritas Cluster; Bash/KSH scripting; Ansible, Python, Chef, or similar automation/configuration tools; monitoring tools such as Zabbix, VROPS, OME, OneView, and Splunk; and storage/backup technology experience.
Nice to have
- 3+ years of experience working in an operational support role with an environment of 500+ Unix Servers
- Experience writing automation scripts
- Experience with Centos
- Healthcare Industry experience
- ServiceNow or other ITIL tool experience
- GFS2, GPFS, and Veritas Cluster experience
- Knowledge of Ansible, Chef, and other automation & configuration management tools
- Knowledge of monitoring, storage & backups technologies
About Lorven technologies
Sourced by ZipRecruiter
Lorven Technologies, headquartered in Plainsboro, New Jersey, United States, is a reputable company in the technology industry, specializing in providing effective IT solutions and consulting services. The company's official website, lorventech.com, offers comprehensive insights into its offerings which include but are not limited to software development, IT consulting, project management, and business analysis. Since its inception, Lorven Technologies has been committed to ensuring efficiency and reliability in delivering IT services to its global clientele, establishing itself as a trusted name in the industry.
Industry
It services
Company size
51 - 200 Employees
Headquarters location
Plainsboro, NJ, US
Year founded
2001