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Commission Critical Incident Manager Jobs (NOW HIRING)

Insure that the Service Desk analysts, Service Desk Manager, Critical Incident Manager and Incident Managers understand their specific responsibilities in Incident Management process * Manage ...

... Critical Incident Manager and Incident Managers understand their specific responsibilities in Incident Management process Manage Incident Management 'Process Set-up data' in the Service Management ...

This role offers the opportunity to lead critical incident response operations and ensure business ... The position combines IT service management expertise, technical awareness, and strong stakeholder ...

$125K - $195K/yr

We are seeking a Senior Incident Manager to lead critical incident response across our AI data center infrastructure. This role is responsible for coordinating rapid resolution of service-impacting ...

$70K - $119K/yr

Under the direction of the Quality Manager, is responsible for and supervises Critical Incident Reporting activities. * Monitors staff case load and distributes daily work assignments to the team to ...

$70K - $119K/yr

Under the direction of the Quality Manager, is responsible for and supervises Critical Incident Reporting activities. * Monitors staff case load and distributes daily work assignments to the team to ...

Position Overview The Incident Manager, Mid leads the full lifecycle of IT incidents and service requests to restore normal operations quickly and minimize disruption to mission-critical systems.

The Role As an Incident Manager at Cockroach Labs, you will lead the coordination and resolution of ... Serve as an escalation point for critical incidents and support crisis response activities. * Lead ...

The Role As an Incident Manager at Cockroach Labs, you will lead the coordination and resolution of ... Serve as an escalation point for critical incidents and support crisis response activities. * Lead ...

Summary An Incident Manager is responsible for identifying, analyzing, and resolving technical ... Quickly detect service disruptions, assess their impact, and escalate critical incidents to the ...

Incident Manager

Gold River, CA · On-site

$80K - $115K/yr

Summary An Incident Manager is responsible for identifying, analyzing, and resolving technical ... Quickly detect service disruptions, assess their impact, and escalate critical incidents to the ...

Incident Manager

Gold River, CA · On-site

$80K - $115K/yr

Summary An Incident Manager is responsible for identifying, analyzing, and resolving technical ... Quickly detect service disruptions, assess their impact, and escalate critical incidents to the ...

We are seeking a highly skilled Incident Manager to lead Major Incident Management (MIM) and ensure rapid restoration of services during critical outages. This role is responsible for minimizing ...

Incident Manager

Houston, TX · On-site

$97K - $146K/yr

... critical incidents. Responsibilities * Lead, own and drive incident management bridge calls and ... chats with support teams, application development teams, infrastructure teams' business teams, and ...

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Commission Critical Incident Manager information

See salary details

$36.5K

$163.4K

$193.5K

How much do commission critical incident manager jobs pay per year?

As of Jul 28, 2026, the average yearly pay for commission critical incident manager in the United States is $163,404.00, according to ZipRecruiter salary data. Most workers in this role earn between $129,000.00 and $193,000.00 per year, depending on experience, location, and employer.

What is the difference between Commission Critical Incident Manager vs Commission Safety Coordinator?

AspectCommission Critical Incident ManagerCommission Safety Coordinator
Required CredentialsCertifications in incident management, safety protocols, and industry-specific trainingCertifications in safety management, OSHA, and incident response
Work EnvironmentField and office settings, responding to incidents, coordinating safety measuresOffice-based, safety audits, training sessions, and compliance monitoring
Employer & Industry UsageUtilities, transportation, or energy sectors managing critical incidentsPublic agencies, utilities, or corporations ensuring safety compliance
Common Search & ComparisonYesYes

The Commission Critical Incident Manager focuses on managing and responding to critical incidents, often in field environments, while the Commission Safety Coordinator emphasizes safety compliance, training, and prevention within organizations. Both roles require safety certifications and are vital for incident prevention and response in the commission industry.

More about Commission Critical Incident Manager jobs
What cities are hiring for Commission Critical Incident Manager jobs? Cities with the most Commission Critical Incident Manager job openings:
What are the most commonly searched types of Critical Incident Manager jobs? The most popular types of Critical Incident Manager jobs are:
What states have the most Commission Critical Incident Manager jobs? States with the most job openings for Commission Critical Incident Manager jobs include:
Infographic showing various Commission Critical Incident Manager job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 10% Part Time, and 9% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $163,404 per year, or $78.6 per hour.
Incident Manger

Incident Manger

Hmg America Llc

Jackson, MI • On-site

Full-time

Posted 6 days ago


Job description

Job Title : Incident Manger
Location : Jackson, MI
Duration : Full-Time (Perm.)
Job Description:
  • Conduct trainings on Incident Management process and Tool within the Steady State Operations staff to insure that they understand their respective responsibilities
  • Insure that the Service Desk analysts, Service Desk Manager, Critical Incident Manager and Incident Managers understand their specific responsibilities in Incident Management process
  • Manage Incident Management 'Process Set-up data' in the Service Management Tools - this includes SLAs, OLAs, Notifications, automatic escalations, user feedback surveys etc. Changing needs of the process in the organization and the process data in the tool need to be aligned on an ongoing basis. Rarely does it happen that the Incident Manager raises an RFC on the Service Management Tool to make changes in the tool data to add/modify/improve the way the tool should support the changing needs of the Process.

  • Provide adequate means for efficient handling of Critical Incidents, example: IVR updates, Operations Bridge, Contact lists, 'War Room' etc
  • Work with the Event Management Process owner to optimize the interfaces between Event Management and Incident Management process and tools. Help the Event Management Process to mature by providing inputs on :
    • False positives because of which Incident tickets were opened wrongly
    • Incidents which the Event Management process and tools missed and should be included in the purview of Event Management going forward
  • Continually improve the alignment of Incident Priorities by improving communication with those responsible for planning and managing service availability management and improvement initiatives (rarely do we find a named Availability Manager in the organizations - Normally this is a reactive, distributed responsibility across various tracks)
  • Guide and enforce that the Incident Managers to recognize situations where they should open Problem Tickets
  • Periodically audit Incident records and coach the Incident Management staff to
    • Insure that 'ticket hops' are reduced to the minimum
    • Avoid possible misuse of 'Pending' status by resolving groups
    • Enforce the use of available knowledgebase, Configuration Management Database and Known Error Database for quicker resolution of Incidents
    • Quality of updates being made into the Incident Records

  • Devise, measure, report, monitor and improve the internally designed KPIs to improve the efficiency of Incident Management process. Example: Ticket hops, Incidents per staff, Incidents resolved using KB etc.
  • Detect Incidents that were solved but not logged. These will always exist, irrespective of the maturity of an organization. VIP Incidents are a classic example. Even if VIPs don't log their own Incidents, the IT staff should log them on behalf of the VIPs. Policy makers themselves are, most conveniently, the policy breakers!
  • Explore the opportunities for using 'self-help' tools in the interest of process efficiency