... Critical Incident Manager and Incident Managers understand their specific responsibilities in Incident Management process Manage Incident Management 'Process Set-up data' in the Service Management ...
... Critical Incident Manager and Incident Managers understand their specific responsibilities in Incident Management process Manage Incident Management 'Process Set-up data' in the Service Management ...
Incident Manger
Jackson, MI · On-site
Insure that the Service Desk analysts, Service Desk Manager, Critical Incident Manager and Incident Managers understand their specific responsibilities in Incident Management process * Manage ...
Incident Manger
Jackson, MI · On-site
Insure that the Service Desk analysts, Service Desk Manager, Critical Incident Manager and Incident Managers understand their specific responsibilities in Incident Management process * Manage ...
The role is responsible for the execution of the Global and North America Critical Incident Management processes (key) and supporting the transition to the Problem Management processes. This includes ...
The role is responsible for the execution of the Global and North America Critical Incident Management processes (key) and supporting the transition to the Problem Management processes. This includes ...
... Critical Incident Management processes (key) and supporting the transition to the Problem Management processes. This includes facilitating technical recovery bridges, communicating with all levels of ...
... Critical Incident Management processes (key) and supporting the transition to the Problem Management processes. This includes facilitating technical recovery bridges, communicating with all levels of ...
$125K - $195K/yr
We are seeking a Senior Incident Manager to lead critical incident response across our AI data center infrastructure. This role is responsible for coordinating rapid resolution of service-impacting ...
$125K - $195K/yr
We are seeking a Senior Incident Manager to lead critical incident response across our AI data center infrastructure. This role is responsible for coordinating rapid resolution of service-impacting ...
Senior Incident Manager
San Jose, CA · On-site
$170 - $210/hr
We are seeking a Senior Incident Manager to lead critical incident response across our AI data center infrastructure. This role is responsible for coordinating rapid resolution of service-impacting ...
Senior Incident Manager
San Jose, CA · On-site
$170 - $210/hr
We are seeking a Senior Incident Manager to lead critical incident response across our AI data center infrastructure. This role is responsible for coordinating rapid resolution of service-impacting ...
The Critical Incident Reporting Coordinator is responsible for overseeing and managing critical incident reporting processes across all seven agency locations. This role requires exceptional ...
Quick apply
The Critical Incident Reporting Coordinator is responsible for overseeing and managing critical incident reporting processes across all seven agency locations. This role requires exceptional ...
Description The Critical Incident Reporting Coordinator is responsible for overseeing and managing critical incident reporting processes across all seven agency locations. This role requires ...
Description The Critical Incident Reporting Coordinator is responsible for overseeing and managing critical incident reporting processes across all seven agency locations. This role requires ...
$70K - $119K/yr
Under the direction of the Quality Manager, is responsible for and supervises Critical Incident Reporting activities. * Monitors staff case load and distributes daily work assignments to the team to ...
$70K - $119K/yr
Under the direction of the Quality Manager, is responsible for and supervises Critical Incident Reporting activities. * Monitors staff case load and distributes daily work assignments to the team to ...
$70K - $119K/yr
Under the direction of the Quality Manager, is responsible for and supervises Critical Incident Reporting activities. * Monitors staff case load and distributes daily work assignments to the team to ...
$70K - $119K/yr
Under the direction of the Quality Manager, is responsible for and supervises Critical Incident Reporting activities. * Monitors staff case load and distributes daily work assignments to the team to ...
Critical Incident Reporting Coordinator
Albuquerque, NM · On-site
$18 - $20/hr
Job Type Full-time Description The Critical Incident Reporting Coordinator is responsible for overseeing and managing critical incident reporting processes across all seven agency locations. This ...
Critical Incident Reporting Coordinator
Albuquerque, NM · On-site
$18 - $20/hr
Job Type Full-time Description The Critical Incident Reporting Coordinator is responsible for overseeing and managing critical incident reporting processes across all seven agency locations. This ...
Manage Critical Incident Cases from Initial Consultation Call to Final Follow-up * Cover On-Call Pager for 1 Week every 6 weeks including Overnight and Weekends * Work Closely with Providers to ...
Manage Critical Incident Cases from Initial Consultation Call to Final Follow-up * Cover On-Call Pager for 1 Week every 6 weeks including Overnight and Weekends * Work Closely with Providers to ...
Critical Incident Command (CIC) Shift Lead
VA · On-site +1
... managing workload distribution to ensure efficient and timely incident response. - Validate ... critical incidents are promptly elevated and addressed. - Ensure complete and accurate ...
Critical Incident Command (CIC) Shift Lead
VA · On-site +1
... managing workload distribution to ensure efficient and timely incident response. - Validate ... critical incidents are promptly elevated and addressed. - Ensure complete and accurate ...
Incident Manager
Houston, TX · On-site
$97K - $146K/yr
... critical incidents. Responsibilities * Lead, own and drive incident management bridge calls and ... chats with support teams, application development teams, infrastructure teams' business teams, and ...
Incident Manager
Houston, TX · On-site
$97K - $146K/yr
... critical incidents. Responsibilities * Lead, own and drive incident management bridge calls and ... chats with support teams, application development teams, infrastructure teams' business teams, and ...
Incident Manager
$80K - $110K/yr
Incident Managers are hands-on operators responsible for driving rapid service restoration ... You will play a critical role in improving system reliability while helping teams spend less time ...
Incident Manager
$80K - $110K/yr
Incident Managers are hands-on operators responsible for driving rapid service restoration ... You will play a critical role in improving system reliability while helping teams spend less time ...
Incident Manager
Charlotte, NC · On-site
$80K - $110K/yr
Incident Managers are hands-on operators responsible for driving rapid service restoration ... You will play a critical role in improving system reliability while helping teams spend less time ...
Incident Manager
Charlotte, NC · On-site
$80K - $110K/yr
Incident Managers are hands-on operators responsible for driving rapid service restoration ... You will play a critical role in improving system reliability while helping teams spend less time ...
The Incident and Reporting Manager will also serve as the first-line Major Incident Coordinator ... critical university system). This role will also conduct post incident reviews to inform ...
The Incident and Reporting Manager will also serve as the first-line Major Incident Coordinator ... critical university system). This role will also conduct post incident reviews to inform ...
Incident Manager
Boston, MA · On-site
The Incident and Reporting Manager will also serve as the first-line Major Incident Coordinator ... critical university system). This role will also conduct post incident reviews to inform ...
Incident Manager
Boston, MA · On-site
The Incident and Reporting Manager will also serve as the first-line Major Incident Coordinator ... critical university system). This role will also conduct post incident reviews to inform ...
Major Incident Manager
Phoenix, AZ · On-site
... Incident Management practices. The role is responsible for leading the response to high-impact ... Serves as a key technical and process leader during critical events and ensures compliance with all ...
Major Incident Manager
Phoenix, AZ · On-site
... Incident Management practices. The role is responsible for leading the response to high-impact ... Serves as a key technical and process leader during critical events and ensures compliance with all ...
Major Incident Manager
Phoenix, AZ · On-site
... Incident Management practices. The role is responsible for leading the response to high-impact ... Serves as a key technical and process leader during critical events and ensures compliance with all ...
Major Incident Manager
Phoenix, AZ · On-site
... Incident Management practices. The role is responsible for leading the response to high-impact ... Serves as a key technical and process leader during critical events and ensures compliance with all ...
Commission Critical Incident Manager information
See salary details
$36.5K - $50.8K
3% of jobs
$50.8K - $65K
5% of jobs
$65K - $79.3K
5% of jobs
$79.3K - $93.6K
5% of jobs
$93.6K - $107.9K
2% of jobs
$107.9K - $122.1K
3% of jobs
$124.8K is the 25th percentile. Wages below this are outliers.
$122.1K - $136.4K
4% of jobs
$136.4K - $150.7K
0% of jobs
$150.7K - $165K
0% of jobs
$165K - $179.2K
0% of jobs
The median wage is $183.5K / yr.
$179.2K - $193.5K
72% of jobs
$36.5K
$163.4K
$193.5K
How much do commission critical incident manager jobs pay per year?
What is the difference between Commission Critical Incident Manager vs Commission Safety Coordinator?
| Aspect | Commission Critical Incident Manager | Commission Safety Coordinator |
|---|---|---|
| Required Credentials | Certifications in incident management, safety protocols, and industry-specific training | Certifications in safety management, OSHA, and incident response |
| Work Environment | Field and office settings, responding to incidents, coordinating safety measures | Office-based, safety audits, training sessions, and compliance monitoring |
| Employer & Industry Usage | Utilities, transportation, or energy sectors managing critical incidents | Public agencies, utilities, or corporations ensuring safety compliance |
| Common Search & Comparison | Yes | Yes |
The Commission Critical Incident Manager focuses on managing and responding to critical incidents, often in field environments, while the Commission Safety Coordinator emphasizes safety compliance, training, and prevention within organizations. Both roles require safety certifications and are vital for incident prevention and response in the commission industry.

Job description
Job Title : Incident Manger Location : Jackson, MI Duration : Full-Time (Perm.) Job Description: Conduct trainings on Incident Management process and Tool within the Steady State Operations staff to insure that they understand their respective responsibilities Insure that the Service Desk analysts, Service Desk Manager, Critical Incident Manager and Incident Managers understand their specific responsibilities in Incident Management process Manage Incident Management 'Process Set-up data' in the Service Management Tools - this includes SLAs, OLAs, Notifications, automatic escalations, user feedback surveys etc. Changing needs of the process in the organization and the process data in the tool need to be aligned on an ongoing basis. Rarely does it happen that the Incident Manager raises an RFC on the Service Management Tool to make changes in the tool data to add/modify/improve the way the tool should support the changing needs of the Process
Provide adequate means for efficient handling of Critical Incidents, example: IVR updates, Operations Bridge, Contact lists, 'War Room' etc Work with the Event Management Process owner to optimize the interfaces between Event Management and Incident Management process and tools. Help the Event Management Process to mature by providing inputs on : False positives because of which Incident tickets were opened wrongly Incidents which the Event Management process and tools missed and should be included in the purview of Event Management going forward Continually improve the alignment of Incident Priorities by improving communication with those responsible for planning and managing service availability management and improvement initiatives (rarely do we find a named Availability Manager in the organizations - Normally this is a reactive, distributed responsibility across various tracks) Guide and enforce that the Incident Managers to recognize situations where they should open Problem Tickets Periodically audit Incident records and coach the Incident Management staff to Insure that 'ticket hops' are reduced to the minimum Avoid possible misuse of 'Pending' status by resolving groups Enforce the use of available knowledgebase, Configuration Management Database and Known Error Database for quicker resolution of Incidents Quality of updates being made into the Incident Records Devise, measure, report, monitor and improve the internally designed KPIs to improve the efficiency of Incident Management process. Example: Ticket hops, Incidents per staff, Incidents resolved using KB etc.
Detect Incidents that were solved but not logged. These will always exist, irrespective of the maturity of an organization. VIP Incidents are a classic example.
Even if VIPs don't log their own Incidents, the IT staff should log them on behalf of the VIPs. Policy makers themselves are, most conveniently, the policy breakers. Explore the opportunities for using 'self-help' tools in the interest of process efficiency.
About Hmg America
Sourced by ZipRecruiter
Industry
It services
Company size
11 - 50 Employees
Headquarters location
East Brunswick, NJ, US
Year founded
2007