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Critical Incident Management Jobs (NOW HIRING)

Phsorg

$67K - $102K/yr

As a Manager-Quality , you will oversees the training, coordination, and daily operations of the Critical Incident Reporting (CIR) team to ensure all tasks are assigned and completed on time. It ...

Hmg America Llc

Incident Manger

Jackson, MI · On-site

Conduct trainings on Incident Management process and Tool within the Steady State Operations staff ... Insure that the Service Desk analysts, Service Desk Manager, Critical Incident Manager and Incident ...

HMG America

Incident Manger

Jackson, MI

Jackson, MI Duration : Full-Time (Perm.) Conduct trainings on Incident Management process and Tool ... Desk Manager, Critical Incident Manager and Incident Managers understand their specific ...

Lambda

$125K - $195K/yr

We are seeking a Senior Incident Manager to lead critical incident response across our AI data center infrastructure. This role is responsible for coordinating rapid resolution of service-impacting ...

Maximus

Critical Incident Command (CIC) Shift Lead

VA · On-site +1

... managing workload distribution to ensure efficient and timely incident response. - Validate ... critical incidents are promptly elevated and addressed. - Ensure complete and accurate ...

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Critical Incident Management information

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$36.5K

$163.4K

$193.5K

How much do critical incident management jobs pay per year?

As of Jun 16, 2026, the average yearly pay for critical incident management in the United States is $163,404.00, according to ZipRecruiter salary data. Most workers in this role earn between $129,000.00 and $193,000.00 per year, depending on experience, location, and employer.

What is the highest paying job in emergency response?

In emergency response, the highest paying roles are often senior positions such as Emergency Management Directors or Fire Chiefs, with salaries exceeding $100,000 annually. These roles typically require extensive experience, leadership skills, and relevant certifications, and they oversee large teams and complex operations during critical incidents.

What does a typical day look like for someone in Critical Incident Management?

A typical day in Critical Incident Management often involves monitoring systems for potential threats or incidents, coordinating response teams, and leading efforts to resolve high-priority issues efficiently. You’ll proactively communicate with technical teams, business stakeholders, and external partners to gather information, document incidents, and ensure resolution steps are followed. The work can be fast-paced, requiring quick decision-making and the ability to remain calm under pressure. Collaboration is key, as you’ll often serve as a central point of contact during critical events. This role offers valuable experience in crisis leadership and can pave the way for advancement into senior management or specialized risk roles.

What is a Critical Incident Management job?

A Critical Incident Management job involves identifying, assessing, and resolving high-impact IT or operational incidents to minimize business disruption. Professionals in this role coordinate incident response teams, communicate with stakeholders, and implement resolution strategies. They also analyze past incidents to improve processes and prevent future occurrences. Strong problem-solving skills, decision-making under pressure, and technical expertise are essential for success in this field.

What are the key skills and qualifications needed to thrive in the Critical Incident Management position, and why are they important?

To excel in Critical Incident Management, individuals need expertise in crisis response, risk assessment, and rapid problem-solving, often supported by a background in emergency management or IT and relevant industry certifications. Familiarity with incident management tools like ServiceNow, ITIL frameworks, and real-time communication platforms is typically required. Strong leadership, composure under pressure, and effective communication are standout soft skills for this position. These competencies are essential to ensure swift, organized responses that minimize disruption and facilitate swift recovery during high-stakes situations.

Is incident management a good career?

Incident management is a vital role in organizations responsible for responding to and resolving critical events, often requiring strong problem-solving, communication, and technical skills. It can offer stable employment, opportunities for advancement, and the chance to work in high-pressure environments, especially in sectors like IT, healthcare, and security. Certifications such as ITIL or CISSP can enhance career prospects in this field.

What jobs pay $2000 a day?

In critical incident management, high-paying roles such as senior crisis managers, security consultants, or emergency response directors can earn around $2,000 per day, especially with extensive experience, certifications, and in high-stakes environments. These positions often require specialized skills, leadership abilities, and sometimes on-call or irregular hours.

What does a critical incident manager do?

A critical incident manager coordinates responses to emergencies or high-priority incidents within an organization, ensuring effective communication, resource allocation, and resolution. They often work under pressure, utilize incident management tools, and may hold certifications like ICS or NIMS to handle complex situations efficiently.
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Critical Incident Management jobs near you
Infographic showing various Critical Incident Management job openings in the United States as of June 2026, with employment types broken down into 92% Full Time, 1% Part Time, 1% Temporary, 5% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $163,404 per year, or $78.6 per hour.
Critical Incident Management Analyst

Critical Incident Management Analyst

krg technology inc

Plano, TX

Full-time

Posted 23 days ago

Job description

Job Description

The role is responsible for the execution of the Global and North America Critical Incident Management processes (key) and supporting the transition to the Problem Management processes. This includes facilitating technical recovery bridges, communicating with all levels of leaderships, compiling reports that support analysis of incident trends, and participating in post-incident debriefs following a critical incident.

Additional Information

All your information will be kept confidential according to EEO guidelines.

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About KRG Technologies

Sourced by ZipRecruiter

KRG Technologies was founded with a simple motive of offering the clients exactly what they want, how they want and when they want. By leveraging for its clients its technological edge and right-sourcing advantage, KRG in a short period of time has grown to become one of the most trusted strategic technology partners. Treating every client as the top priority, we customize our solutions and services to align with the unique needs of each client. Headquartered in Valencia, California, KRG employs a unique global delivery platform to minister its offerings spanning from application development and maintenance to business process reengineering. With years of hands-on domain experience and international presence, we offer state-of-the-art solutions backed by our follow-the-sun service model in the most cost effective manner. We value our clientele for the trust reposed in us and our clientele admire us for our personalized approach and deep commitment to their success. Our biggest strength lies in technical expertise of our team and individual competency of our employees, which enables us to be the most befitting solution provider.

Industry

It services

Company size

201 - 500 Employees

Headquarters location

Valencia, CA, US

Year founded

2003

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