The role is responsible for the execution of the Global and North America Critical Incident Management processes (key) and supporting the transition to the Problem Management processes. This includes ...
The role is responsible for the execution of the Global and North America Critical Incident Management processes (key) and supporting the transition to the Problem Management processes. This includes ...
... Critical Incident Management processes (key) and supporting the transition to the Problem Management processes. This includes facilitating technical recovery bridges, communicating with all levels of ...
... Critical Incident Management processes (key) and supporting the transition to the Problem Management processes. This includes facilitating technical recovery bridges, communicating with all levels of ...
Lead and facilitate bridge calls during critical Priority 1 incidents. * Coordinate activities ... Update incident management trackers and reporting metrics. * Escalate issues and engage additional ...
Lead and facilitate bridge calls during critical Priority 1 incidents. * Coordinate activities ... Update incident management trackers and reporting metrics. * Escalate issues and engage additional ...
Position Summary The Critical Incident Coordinator provides centralized coordination and command ... Establish and manage incident bridges involving TSA, vendors, associate contractors, service towers ...
Position Summary The Critical Incident Coordinator provides centralized coordination and command ... Establish and manage incident bridges involving TSA, vendors, associate contractors, service towers ...
$73K - $132K/yr
The Critical Incident Coordinator operates as the central coordination point during high-impact ... Establish and manage incident bridges involving TSA, vendors, associate contractors, service towers ...
$73K - $132K/yr
The Critical Incident Coordinator operates as the central coordination point during high-impact ... Establish and manage incident bridges involving TSA, vendors, associate contractors, service towers ...
Job Category Program & Project Management Job Details About Salesforce Salesforce is the #1 AI CRM, ... As a member of the Global Critical Incident Center, the CCR team member is both technically ...
Job Category Program & Project Management Job Details About Salesforce Salesforce is the #1 AI CRM, ... As a member of the Global Critical Incident Center, the CCR team member is both technically ...
Job CategoryProgram & Project ManagementJob DetailsAbout Salesforce Salesforce is the #1 AI CRM, ... As a member of the Global Critical Incident Center, the CCR team member is both technically ...
Job CategoryProgram & Project ManagementJob DetailsAbout Salesforce Salesforce is the #1 AI CRM, ... As a member of the Global Critical Incident Center, the CCR team member is both technically ...
Job Category Program & Project Management Job Details About Salesforce Salesforce is the #1 AI CRM, ... As a member of the Global Critical Incident Center, the CCR team member is both technically ...
Job Category Program & Project Management Job Details About Salesforce Salesforce is the #1 AI CRM, ... As a member of the Global Critical Incident Center, the CCR team member is both technically ...
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here ... As a member of the Global Critical Incident Center, the CCR team member is both technically ...
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here ... As a member of the Global Critical Incident Center, the CCR team member is both technically ...
Job Category Program & Project Management Job Details About Salesforce Salesforce is the #1 AI CRM, ... As a member of the Global Critical Incident Center, the CCR team member is both technically ...
Job Category Program & Project Management Job Details About Salesforce Salesforce is the #1 AI CRM, ... As a member of the Global Critical Incident Center, the CCR team member is both technically ...
Incident Manger
Jackson, MI · On-site
Jackson, MI Duration : Full-Time (Perm.) Conduct trainings on Incident Management process and Tool ... Desk Manager, Critical Incident Manager and Incident Managers understand their specific ...
Incident Manger
Jackson, MI · On-site
Jackson, MI Duration : Full-Time (Perm.) Conduct trainings on Incident Management process and Tool ... Desk Manager, Critical Incident Manager and Incident Managers understand their specific ...
Incident Management Coordinator (OIDD)
Cayce, SC · On-site
$52K - $70K/yr
Provides direct oversight and coordination for BHDD-OIDD's process for Incident Management Review (Abuse, Neglect, Exploitation, Critical Incident, and Death Reporting) as submitted by providers.
Incident Management Coordinator (OIDD)
Cayce, SC · On-site
$52K - $70K/yr
Provides direct oversight and coordination for BHDD-OIDD's process for Incident Management Review (Abuse, Neglect, Exploitation, Critical Incident, and Death Reporting) as submitted by providers.
Incident Manger
Jackson, MI · On-site
Conduct trainings on Incident Management process and Tool within the Steady State Operations staff ... Insure that the Service Desk analysts, Service Desk Manager, Critical Incident Manager and Incident ...
Incident Manger
Jackson, MI · On-site
Conduct trainings on Incident Management process and Tool within the Steady State Operations staff ... Insure that the Service Desk analysts, Service Desk Manager, Critical Incident Manager and Incident ...
Critical Incident Coordinator
Indianapolis, IN · On-site
$75K - $85K/yr
Supports ongoing management of critical incidents as well as analysis for process improvement ... incident tracking and remediation. Coordinator must be detail oriented to track actions to ...
Quick apply
Critical Incident Coordinator
Indianapolis, IN · On-site
$75K - $85K/yr
Supports ongoing management of critical incidents as well as analysis for process improvement ... incident tracking and remediation. Coordinator must be detail oriented to track actions to ...
The Critical Incident Reporting Coordinator is responsible for overseeing and managing critical incident reporting processes across all seven agency locations. This role requires exceptional ...
Quick apply
The Critical Incident Reporting Coordinator is responsible for overseeing and managing critical incident reporting processes across all seven agency locations. This role requires exceptional ...
Critical Incident Reporting Coordinator
Albuquerque, NM · On-site
$18 - $20/hr
Job Type Full-time Description The Critical Incident Reporting Coordinator is responsible for overseeing and managing critical incident reporting processes across all seven agency locations. This ...
Critical Incident Reporting Coordinator
Albuquerque, NM · On-site
$18 - $20/hr
Job Type Full-time Description The Critical Incident Reporting Coordinator is responsible for overseeing and managing critical incident reporting processes across all seven agency locations. This ...
Description The Critical Incident Reporting Coordinator is responsible for overseeing and managing critical incident reporting processes across all seven agency locations. This role requires ...
Description The Critical Incident Reporting Coordinator is responsible for overseeing and managing critical incident reporting processes across all seven agency locations. This role requires ...
Job Title Registered Nurse (RN) for Critical Incident Management Team Location Harrisburg, Pennsylvania, United States, 17109 Job Type Full time Industry Health Care Seeking a highly skilled and ...
Job Title Registered Nurse (RN) for Critical Incident Management Team Location Harrisburg, Pennsylvania, United States, 17109 Job Type Full time Industry Health Care Seeking a highly skilled and ...
Critical Incident Command (CIC) Shift Lead
VA · On-site +1
... managing workload distribution to ensure efficient and timely incident response. - Validate ... critical incidents are promptly elevated and addressed. - Ensure complete and accurate ...
Critical Incident Command (CIC) Shift Lead
VA · On-site +1
... managing workload distribution to ensure efficient and timely incident response. - Validate ... critical incidents are promptly elevated and addressed. - Ensure complete and accurate ...
We are seeking a Senior Incident Manager to lead critical incident response across our AI data center infrastructure. This role is responsible for coordinating rapid resolution of service-impacting ...
We are seeking a Senior Incident Manager to lead critical incident response across our AI data center infrastructure. This role is responsible for coordinating rapid resolution of service-impacting ...
Critical Incident Management information
See salary details
$36.5K - $50.8K
3% of jobs
$50.8K - $65K
5% of jobs
$65K - $79.3K
5% of jobs
$79.3K - $93.6K
5% of jobs
$93.6K - $107.9K
2% of jobs
$107.9K - $122.1K
3% of jobs
$124.8K is the 25th percentile. Wages below this are outliers.
$122.1K - $136.4K
4% of jobs
$136.4K - $150.7K
0% of jobs
$150.7K - $165K
0% of jobs
$165K - $179.2K
0% of jobs
The median wage is $183.5K / yr.
$179.2K - $193.5K
72% of jobs
$36.5K
$163.4K
$193.5K
How much do critical incident management jobs pay per year?
What is critical incident management?
A Critical Incident Management job involves identifying, assessing, and resolving high-impact IT or operational incidents to minimize business disruption. Professionals in this role coordinate incident response teams, communicate with stakeholders, and implement resolution strategies. They also analyze past incidents to improve processes and prevent future occurrences. Strong problem-solving skills, decision-making under pressure, and technical expertise are essential for success in this field.
What does a typical day look like for someone in critical incident management?
A typical day in Critical Incident Management often involves monitoring systems for potential threats or incidents, coordinating response teams, and leading efforts to resolve high-priority issues efficiently. You’ll proactively communicate with technical teams, business stakeholders, and external partners to gather information, document incidents, and ensure resolution steps are followed. The work can be fast-paced, requiring quick decision-making and the ability to remain calm under pressure. Collaboration is key, as you’ll often serve as a central point of contact during critical events. This role offers valuable experience in crisis leadership and can pave the way for advancement into senior management or specialized risk roles.
What are the key skills and qualifications needed to thrive in critical incident management, and why are they important?
To excel in Critical Incident Management, individuals need expertise in crisis response, risk assessment, and rapid problem-solving, often supported by a background in emergency management or IT and relevant industry certifications. Familiarity with incident management tools like ServiceNow, ITIL frameworks, and real-time communication platforms is typically required. Strong leadership, composure under pressure, and effective communication are standout soft skills for this position. These competencies are essential to ensure swift, organized responses that minimize disruption and facilitate swift recovery during high-stakes situations.
Is critical incident management a good career?
What does a critical incident management do?
What cities are hiring for Critical Incident Management jobs?
Cities with the most Critical Incident Management job openings:
What are the most commonly searched types of Critical Incident Management jobs?
The most popular types of Critical Incident Management jobs are:
What states have the most Critical Incident Management jobs?
States with the most job openings for Critical Incident Management jobs include:
What are popular job titles for Critical Incident Management?
Popular job titles for Critical Incident Management:
- Critical Incident Management Specialist
- Critical Incident Management Analyst
- Critical Incident Response
- Union Critical Incident Management
- Critical Incident Analyst
- Critical Incident Consultant
- Manager Critical Incident Management
- Executive Critical Incident Stress Management
- Critical Incident Coordinator
- Critical Incident Stress Management Cism

Critical Incident Management Analyst
Plano, TX • On-site
Full-time
Re-posted 23 days ago
Job description
The role is responsible for the execution of the Global and North America Critical Incident Management processes (key) and supporting the transition to the Problem Management processes. This includes facilitating technical recovery bridges, communicating with all levels of leaderships, compiling reports that support analysis of incident trends, and participating in post-incident debriefs following a critical incident.
All your information will be kept confidential according to EEO guidelines.
About KRG Technologies
Sourced by ZipRecruiter
KRG Technologies was founded with a simple motive of offering the clients exactly what they want, how they want and when they want. By leveraging for its clients its technological edge and right-sourcing advantage, KRG in a short period of time has grown to become one of the most trusted strategic technology partners. Treating every client as the top priority, we customize our solutions and services to align with the unique needs of each client. Headquartered in Valencia, California, KRG employs a unique global delivery platform to minister its offerings spanning from application development and maintenance to business process reengineering. With years of hands-on domain experience and international presence, we offer state-of-the-art solutions backed by our follow-the-sun service model in the most cost effective manner. We value our clientele for the trust reposed in us and our clientele admire us for our personalized approach and deep commitment to their success. Our biggest strength lies in technical expertise of our team and individual competency of our employees, which enables us to be the most befitting solution provider.
Industry
It services
Company size
201 - 500 Employees
Headquarters location
Valencia, CA, US
Year founded
2003