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Critical Incident Analyst Jobs (NOW HIRING)

Facilitate post-incident reviews and support root-cause-analysis activities. * Track corrective actions and lessons learned. * Maintain and improve critical-incident SOPs, escalation procedures ...

$73K - $132K/yr

Facilitate post-incident reviews and support root-cause-analysis activities. * Track corrective actions and lessons learned. * Maintain and improve critical-incident SOPs, escalation procedures ...

As a member of the Global Critical Incident Center, the CCR team member is both technically ... Excellent analytical and problem-solving skills * Understanding and experience in cloud ...

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How much do critical incident analyst jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for critical incident analyst in the United States is $38.31, according to ZipRecruiter salary data. Most workers in this role earn between $28.85 and $43.51 per hour, depending on experience, location, and employer.

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Infographic showing various Critical Incident Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 11% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $79,692 per year, or $38.3 per hour.

Critical Incident Management Analyst

Plano, TX

krg technology inc
IT Services • 201 - 500 employees

Full-time

Re-posted 23 days ago


Job description

Job Description

The role is responsible for the execution of the Global and North America Critical Incident Management processes (key) and supporting the transition to the Problem Management processes. This includes facilitating technical recovery bridges, communicating with all levels of leaderships, compiling reports that support analysis of incident trends, and participating in post-incident debriefs following a critical incident.

Additional Information

All your information will be kept confidential according to EEO guidelines.


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About KRG Technologies

Sourced by ZipRecruiter

KRG Technologies was founded with a simple motive of offering the clients exactly what they want, how they want and when they want. By leveraging for its clients its technological edge and right-sourcing advantage, KRG in a short period of time has grown to become one of the most trusted strategic technology partners. Treating every client as the top priority, we customize our solutions and services to align with the unique needs of each client. Headquartered in Valencia, California, KRG employs a unique global delivery platform to minister its offerings spanning from application development and maintenance to business process reengineering. With years of hands-on domain experience and international presence, we offer state-of-the-art solutions backed by our follow-the-sun service model in the most cost effective manner. We value our clientele for the trust reposed in us and our clientele admire us for our personalized approach and deep commitment to their success. Our biggest strength lies in technical expertise of our team and individual competency of our employees, which enables us to be the most befitting solution provider.

Industry

It services

Company size

201 - 500 Employees

Headquarters location

Valencia, CA, US

Year founded

2003

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