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Remote Critical Incident Management Jobs (NOW HIRING)

Jobgether

... critical events. * Apply IT Service Management (ITSM) and ITIL best practices across incident ... Fully remote work opportunity. * Opportunity to manage critical technology operations within an ...

Maximus

Critical Incident Command (CIC) Shift Lead

VA · On-site +1

... City Remote Country United States Working time Full-time Description & Requirements Maximus is a ... managing workload distribution to ensure efficient and timely incident response. - Validate ...

Peraton

Incident Manager

$51K - $82K/yr

... management skills. They should also be able to apply organizational, critical thinking and oral and written communication skills. An Incident Manager will be an effective team player and leader who ...

New

Lambda

$125K - $195K/yr

We are seeking a Senior Incident Manager to lead critical incident response across our AI data center infrastructure. This role is responsible for coordinating rapid resolution of service-impacting ...

C1

Incident Management Specialist

Overview Summary The Incident Management Specialist is responsible for overseeing the ... Critical Illness Insurance * Hospital Indemnity Insurance * Volunteer Time Off * 10 Holidays

SMA/PD/COPPS

Remote Staff Psychologist

Tallahassee, FL · Remote

Our mission is to providestate-of-the-art forensic risk management psychological evaluations to law ... Conduct remote critical incident debriefings. About You The Remote Staff Psychologist will have:

DocuSign

Sr. Incident Commander

Hartford, CT · On-site +1

With intelligent agreement management, Docusign unleashes business-critical data that is trapped ... Participate in a rotational shift 24 x 7 x 365 Job Designation Remote: Employee is not required to ...

SMA/PD/COPPS

Remote Staff Psychologist

Columbia, SC · Remote

Our mission is to providestate-of-the-art forensic risk management psychological evaluations to law ... Conduct remote critical incident debriefings. About You The Remote Staff Psychologist will have:

SMA/PD/COPPS

Remote Staff Psychologist

Phoenix, AZ · Remote

Our mission is to providestate-of-the-art forensic risk management psychological evaluations to law ... Conduct remote critical incident debriefings. About You The Remote Staff Psychologist will have:

SMA/PD/COPPS

Remote Staff Psychologist

Pittsburgh, PA · Remote

Our mission is to providestate-of-the-art forensic risk management psychological evaluations to law ... Conduct remote critical incident debriefings. About You The Remote Staff Psychologist will have:

ASM Research

Incident Manager

... critical systems. This role oversees day-to-day execution of the incident management process, ensuring consistent logging, categorization, prioritization, and escalation in alignment with ...

ASM Research

Incident Manager, Junior

Develop and maintain incident management runbooks, communication templates, and escalation paths for mission-critical systems, ensuring clarity of roles and expectations during major events.

Humana

Senior Incident Management Practice Engineer

Atlanta, GA · On-site +1

$110K - $151K/yr

The Incident Management Practice Engineer leads the transformation and maturity of incident ... This role is not eligible for work sponsorship Limited Geography Remote - This is a remote position ...

Humana

Senior Incident Management Practice Engineer

Tampa, FL · On-site +1

$108K - $148K/yr

The Incident Management Practice Engineer leads the transformation and maturity of incident ... This role is not eligible for work sponsorship Limited Geography Remote - This is a remote position ...

Humana

Senior Incident Management Practice Engineer

Tampa, FL · On-site +1

$108K - $148K/yr

The Incident Management Practice Engineer leads the transformation and maturity of incident ... This role is not eligible for work sponsorship Limited Geography Remote - This is a remote position ...

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Remote Critical Incident Management information

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$36.5K

$163.4K

$193.5K

How much do remote critical incident management jobs pay per year?

As of Aug 4, 2026, the average yearly pay for remote critical incident management in the United States is $163,404.00, according to ZipRecruiter salary data. Most workers in this role earn between $129,000.00 and $193,000.00 per year, depending on experience, location, and employer.

What is the difference between Remote Critical Incident Management vs Remote Incident Response Coordinator?

AspectRemote Critical Incident ManagementRemote Incident Response Coordinator
CertificationsCertified Emergency Manager, Crisis Management certificationsITIL, CISSP, or cybersecurity certifications
Work EnvironmentEmergency response teams, corporate crisis unitsIT/security teams, cybersecurity firms
Industry UsagePublic safety, corporate crisis managementIT, cybersecurity, technology sectors
Search & Comparison IntentUnderstanding crisis management roles and responsibilitiesComparing cybersecurity incident roles and coordination

Remote Critical Incident Management focuses on overseeing and coordinating responses to major emergencies or crises across various industries, often involving public safety or corporate crisis teams. In contrast, Remote Incident Response Coordinator specializes in managing cybersecurity or IT-related incidents, ensuring rapid response to data breaches or system failures. While both roles require strong communication skills and certifications, their focus areas and industry applications differ significantly.

More about Remote Critical Incident Management jobs
What cities are hiring for Remote Critical Incident Management jobs? Cities with the most Remote Critical Incident Management job openings:
What are the most commonly searched types of Critical Incident Management jobs? The most popular types of Critical Incident Management jobs are:
What states have the most Remote Critical Incident Management jobs? States with the most job openings for Remote Critical Incident Management jobs include:
What job categories do people searching Remote Critical Incident Management jobs look for? The top searched job categories for Remote Critical Incident Management jobs are:
Remote Critical Incident Management jobs near you
Infographic showing various Remote Critical Incident Management job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 11% Part Time, and 5% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $163,404 per year, or $78.6 per hour.

Incident Manager

Jobgether

Remote

Full-time

Posted 11 days ago

Job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Incident Manager based in Netherlands.

This role offers the opportunity to lead critical incident response operations and ensure business continuity in a fast-paced enterprise environment.
You will coordinate cross-functional teams to resolve high-impact technical issues while minimizing operational disruption.
The position combines IT service management expertise, technical awareness, and strong stakeholder communication skills.
You will play a key role in improving incident response processes and maintaining reliable technology operations.
This is an opportunity for an experienced IT professional to manage complex challenges and drive continuous improvement.
You will collaborate with technical teams, business leaders, and stakeholders to deliver effective solutions during critical situations.

Accountabilities

As an Incident Manager, you will oversee the identification, coordination, and resolution of major IT incidents while ensuring clear communication and timely recovery. You will act as the central point of coordination during critical events and help strengthen operational resilience.

  • Lead and coordinate the resolution of high-priority and major IT incidents to minimize business impact.
  • Facilitate major incident bridge calls involving multiple technical teams and stakeholders.
  • Manage incident response activities across infrastructure, applications, cloud platforms, databases, and networking environments.
  • Ensure effective communication between technical teams, business stakeholders, and leadership throughout incident lifecycles.
  • Provide regular incident updates, status reports, and executive-level summaries during critical events.
  • Apply IT Service Management (ITSM) and ITIL best practices across incident management processes.
  • Collaborate with Problem Management and Change Management teams to identify recurring issues and improve service reliability.
  • Analyze incident trends, identify improvement opportunities, and contribute to operational process enhancements.
  • Support post-incident reviews, documentation, and corrective action tracking.
  • Manage multiple incidents and priorities effectively in a high-pressure enterprise environment.
Requirements

The ideal candidate is an experienced IT operations professional with strong incident management expertise and the ability to coordinate teams during critical situations. You should have excellent communication skills, technical understanding, and experience working within structured IT service environments.

  • Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent professional experience.
  • 3-5 years of experience in Major Incident Management, IT Operations, or a related technical operations role.
  • Hands-on experience working within IT Service Management (ITSM) environments.
  • Strong understanding of ITIL processes, including Incident Management, Problem Management, Change Management, and Service Request Management.
  • Proven experience leading major incident bridge calls with multiple technical teams.
  • Strong knowledge of enterprise IT infrastructure, including networking, cloud platforms, servers, applications, and database environments.
  • Excellent verbal and written communication skills with the ability to engage technical teams, executives, and business stakeholders.
  • Experience preparing executive-level incident summaries, reports, and operational communications.
  • Strong analytical, troubleshooting, organizational, and decision-making abilities.
  • Ability to remain calm and effective under pressure in mission-critical production environments.
  • Ability to manage multiple priorities in a fast-paced and dynamic environment.
  • Flexibility to work non-traditional schedules aligned with Eastern Standard Time (EST) business hours.
Benefits
  • Fully remote work opportunity.
  • Opportunity to manage critical technology operations within an enterprise environment.
  • Exposure to complex infrastructure, cloud platforms, and large-scale IT operations.
  • Role with significant impact on business continuity and service reliability.
  • Opportunity to collaborate with diverse technical and business teams.
  • Professional growth through experience with ITSM, ITIL practices, and incident management leadership.
  • Dynamic environment focused on operational excellence and continuous improvement.
  • Flexible remote working model supporting distributed teams.
How Jobgether works:
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
 Why Apply Through Jobgether? 
 
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
 
 
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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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