Position Summary The Critical Incident Coordinator provides centralized coordination and command ... Establish and manage incident bridges involving TSA, vendors, associate contractors, service towers ...
Position Summary The Critical Incident Coordinator provides centralized coordination and command ... Establish and manage incident bridges involving TSA, vendors, associate contractors, service towers ...
Critical Incident Command (CIC) Shift Lead
VA · On-site +1
... City Remote Country United States Working time Full-time Description & Requirements Maximus is a ... managing workload distribution to ensure efficient and timely incident response. - Validate ...
Critical Incident Command (CIC) Shift Lead
VA · On-site +1
... City Remote Country United States Working time Full-time Description & Requirements Maximus is a ... managing workload distribution to ensure efficient and timely incident response. - Validate ...
$125K - $195K/yr
We are seeking a Senior Incident Manager to lead critical incident response across our AI data center infrastructure. This role is responsible for coordinating rapid resolution of service-impacting ...
$125K - $195K/yr
We are seeking a Senior Incident Manager to lead critical incident response across our AI data center infrastructure. This role is responsible for coordinating rapid resolution of service-impacting ...
Senior Manager, Incident Management
Seattle, WA · On-site +1
Serve as executive escalation point and senior decision-maker for critical, high-severity, or cross ... a Remote position. "Remote" employees do not have a permanent corporate office workplace and ...
Senior Manager, Incident Management
Seattle, WA · On-site +1
Serve as executive escalation point and senior decision-maker for critical, high-severity, or cross ... a Remote position. "Remote" employees do not have a permanent corporate office workplace and ...
Serve as executive escalation point and senior decision-maker for critical, high-severity, or cross ... a Remote position. "Remote" employees do not have a permanent corporate office workplace and ...
Serve as executive escalation point and senior decision-maker for critical, high-severity, or cross ... a Remote position. "Remote" employees do not have a permanent corporate office workplace and ...
Remote Part-time Night Shift: 24 hrs/week Sat/Sun 12am-12noon Job Overview: The primary purpose of ... Attention to detail and strong crisis management skills are critical to this position. Essential ...
Remote Part-time Night Shift: 24 hrs/week Sat/Sun 12am-12noon Job Overview: The primary purpose of ... Attention to detail and strong crisis management skills are critical to this position. Essential ...
... Remote Mandatory skills: * Strong experience in major incident management and problem management * Proven ability to lead technical bridge calls during critical production incidents * Excellent ...
Quick apply
... Remote Mandatory skills: * Strong experience in major incident management and problem management * Proven ability to lead technical bridge calls during critical production incidents * Excellent ...
Experience working with executive stakeholders Skills Critical Incident, Critical Incident Management, Incident Analysis, Incident Management, Incident Management Process, Major Incident Management ...
Experience working with executive stakeholders Skills Critical Incident, Critical Incident Management, Incident Analysis, Incident Management, Incident Management Process, Major Incident Management ...
Service Manager- Exposure Response
IL · Remote
Experience working with executive stakeholders Skills Critical Incident, Critical Incident Management, Incident Analysis, Incident Management, Incident Management Process, Major Incident Management ...
Service Manager- Exposure Response
IL · Remote
Experience working with executive stakeholders Skills Critical Incident, Critical Incident Management, Incident Analysis, Incident Management, Incident Management Process, Major Incident Management ...
With intelligent agreement management, Docusign unleashes business-critical data that is trapped ... Participate in a rotational shift 24 x 7 x 365 Job Designation Remote: Employee is not required to ...
With intelligent agreement management, Docusign unleashes business-critical data that is trapped ... Participate in a rotational shift 24 x 7 x 365 Job Designation Remote: Employee is not required to ...
Experience working with executive stakeholders Skills Critical Incident, Critical Incident Management, Incident Analysis, Incident Management, Incident Management Process, Major Incident Management ...
Experience working with executive stakeholders Skills Critical Incident, Critical Incident Management, Incident Analysis, Incident Management, Incident Management Process, Major Incident Management ...
Remote Staff Psychologist
Columbia, SC · Remote
$95K - $115K/yr
Our mission is to provide state-of-the-art forensic risk management psychological evaluations to ... Conduct remote critical incident debriefings. About You The Remote Staff Psychologist will have:
Quick apply
Remote Staff Psychologist
Columbia, SC · Remote
$95K - $115K/yr
Our mission is to provide state-of-the-art forensic risk management psychological evaluations to ... Conduct remote critical incident debriefings. About You The Remote Staff Psychologist will have:
Remote Staff Psychologist
Tallahassee, FL · Remote
$95K - $115K/yr
Our mission is to provide state-of-the-art forensic risk management psychological evaluations to ... Conduct remote critical incident debriefings. About You The Remote Staff Psychologist will have:
Quick apply
Remote Staff Psychologist
Tallahassee, FL · Remote
$95K - $115K/yr
Our mission is to provide state-of-the-art forensic risk management psychological evaluations to ... Conduct remote critical incident debriefings. About You The Remote Staff Psychologist will have:
Remote Staff Psychologist
Phoenix, AZ · Remote
$95K - $115K/yr
Our mission is to provide state-of-the-art forensic risk management psychological evaluations to ... Conduct remote critical incident debriefings. About You The Remote Staff Psychologist will have:
Quick apply
Remote Staff Psychologist
Phoenix, AZ · Remote
$95K - $115K/yr
Our mission is to provide state-of-the-art forensic risk management psychological evaluations to ... Conduct remote critical incident debriefings. About You The Remote Staff Psychologist will have:
Remote Staff Psychologist
Pittsburgh, PA · Remote
$95K - $115K/yr
Our mission is to provide state-of-the-art forensic risk management psychological evaluations to ... Conduct remote critical incident debriefings. About You The Remote Staff Psychologist will have:
Quick apply
Remote Staff Psychologist
Pittsburgh, PA · Remote
$95K - $115K/yr
Our mission is to provide state-of-the-art forensic risk management psychological evaluations to ... Conduct remote critical incident debriefings. About You The Remote Staff Psychologist will have:
Remote Staff Psychologist
Virginia Beach, VA · Remote
$95K - $115K/yr
Our mission is to provide state-of-the-art forensic risk management psychological evaluations to ... Conduct remote critical incident debriefings. About You The Remote Staff Psychologist will have:
Quick apply
Remote Staff Psychologist
Virginia Beach, VA · Remote
$95K - $115K/yr
Our mission is to provide state-of-the-art forensic risk management psychological evaluations to ... Conduct remote critical incident debriefings. About You The Remote Staff Psychologist will have:
The Incident Management Consultant within the Enterprise Command Center (ECC) handles complex major incident detection/situations and provides guidance/coaching to other team members. They possess a ...
The Incident Management Consultant within the Enterprise Command Center (ECC) handles complex major incident detection/situations and provides guidance/coaching to other team members. They possess a ...
Incident Management Coordinator [Southwest VA - Carroll / Pulaski County]
Salem, VA · Remote
$25 - $30/hr
This will be primarily remote with occasional office visits to the Salem, VA office. The ideal ... Strong critical thinking, problem-solving, and incident coordination skills * Ability to work ...
Incident Management Coordinator [Southwest VA - Carroll / Pulaski County]
Salem, VA · Remote
$25 - $30/hr
This will be primarily remote with occasional office visits to the Salem, VA office. The ideal ... Strong critical thinking, problem-solving, and incident coordination skills * Ability to work ...
Incident Management Coordinator [Southwest VA - Carroll / Pulaski County]
Salem, VA · Remote
$25 - $30/hr
This will be primarily remote with occasional office visits to the Salem, VA office. The ideal ... Strong critical thinking, problem-solving, and incident coordination skills * Ability to work ...
Incident Management Coordinator [Southwest VA - Carroll / Pulaski County]
Salem, VA · Remote
$25 - $30/hr
This will be primarily remote with occasional office visits to the Salem, VA office. The ideal ... Strong critical thinking, problem-solving, and incident coordination skills * Ability to work ...
Develop and maintain incident management runbooks, communication templates, and escalation paths for mission-critical systems, ensuring clarity of roles and expectations during major events.
Develop and maintain incident management runbooks, communication templates, and escalation paths for mission-critical systems, ensuring clarity of roles and expectations during major events.
Remote Critical Incident Management information
See salary details
$36.5K - $50.8K
3% of jobs
$50.8K - $65K
5% of jobs
$65K - $79.3K
5% of jobs
$79.3K - $93.6K
5% of jobs
$93.6K - $107.9K
2% of jobs
$107.9K - $122.1K
3% of jobs
$124.8K is the 25th percentile. Wages below this are outliers.
$122.1K - $136.4K
4% of jobs
$136.4K - $150.7K
0% of jobs
$150.7K - $165K
0% of jobs
$165K - $179.2K
0% of jobs
The median wage is $183.5K / yr.
$179.2K - $193.5K
72% of jobs
$36.5K
$163.4K
$193.5K
How much do remote critical incident management jobs pay per year?
As of Sep 15, 2026, the average yearly pay for remote critical incident management in the United States is $163,404.00, according to ZipRecruiter salary data. Most workers in this role earn between $129,000.00 and $193,000.00 per year, depending on experience, location, and employer.
What is the difference between Remote Critical Incident Management vs Remote Incident Response Coordinator?
| Aspect | Remote Critical Incident Management | Remote Incident Response Coordinator |
|---|---|---|
| Certifications | Certified Emergency Manager, Crisis Management certifications | ITIL, CISSP, or cybersecurity certifications |
| Work Environment | Emergency response teams, corporate crisis units | IT/security teams, cybersecurity firms |
| Industry Usage | Public safety, corporate crisis management | IT, cybersecurity, technology sectors |
| Search & Comparison Intent | Understanding crisis management roles and responsibilities | Comparing cybersecurity incident roles and coordination |
Remote Critical Incident Management focuses on overseeing and coordinating responses to major emergencies or crises across various industries, often involving public safety or corporate crisis teams. In contrast, Remote Incident Response Coordinator specializes in managing cybersecurity or IT-related incidents, ensuring rapid response to data breaches or system failures. While both roles require strong communication skills and certifications, their focus areas and industry applications differ significantly.
More about Remote Critical Incident Management jobs
What cities are hiring for Remote Critical Incident Management jobs?
Cities with the most Remote Critical Incident Management job openings:
What are the most commonly searched types of Critical Incident Management jobs?
The most popular types of Critical Incident Management jobs are:
What states have the most Remote Critical Incident Management jobs?
States with the most job openings for Remote Critical Incident Management jobs include:
What are popular job titles related to Remote Critical Incident Management jobs?
For Remote Critical Incident Management jobs, the most frequently searched job titles are:
Critical Incident Coordinator
Remote
Leidos
• IT Services • 10K+ employees10,000+ employees
Full-time
Posted 11 days ago
Leidos rating
8.3
Based on 154 frontline employees who took The Breakroom Quiz
Job description
Leidos is seeking highly qualified professionals to support the TSA TOMCAT Program.
We are especially interested in connecting with current incumbent personnel supporting this mission who are interested in continuing their work and bringing their valuable mission knowledge and experience to Leidos.
Position Summary
The Critical Incident Coordinator provides centralized coordination and command-and-control support for major and critical IT incidents across the TOMCAT environment. The position coordinates technical teams, TSA stakeholders, vendors, associate contractors, and leadership to accelerate service restoration while maintaining accurate status, decision, action, and communications records. The Critical Incident Coordinator operates as the central coordination point during high-impact outages and ensures that incident response follows established escalation, communication, documentation, and ITIL major-incident processes.
Work Schedule:
24x7 operational support may be required, including shift, surge, and after-hours support.
Essential Duties Could Include:
Qualifications Could Include
Preferred Qualifications:
Required Certifications :
Important Compensation Information
Please disregard the salary range displayed on this evergreen posting as representative of all TSA TOMCAT opportunities. This posting is intended to identify candidates across multiple functional areas and experience levels and, therefore, the displayed range may not reflect the compensation associated with an individual position.
Compensation for specific opportunities will be determined based on the position for which an individual is considered or hired and may vary based on factors including experience level, skills, certifications, education, security clearance requirements, work location, and other position-specific considerations.
If you are currently supporting this mission and are interested in learning more about opportunities with Leidos, we encourage you to apply even if you do not see your exact position listed above
Join Leidos and help continue delivering the technology, expertise, and mission support that enable TSA TOMCAT operations.
If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares.
Original Posting:
September 4, 2026
For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Pay Range:
Pay Range $73,450.00 - $132,775.00
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
We are especially interested in connecting with current incumbent personnel supporting this mission who are interested in continuing their work and bringing their valuable mission knowledge and experience to Leidos.
Position Summary
The Critical Incident Coordinator provides centralized coordination and command-and-control support for major and critical IT incidents across the TOMCAT environment. The position coordinates technical teams, TSA stakeholders, vendors, associate contractors, and leadership to accelerate service restoration while maintaining accurate status, decision, action, and communications records. The Critical Incident Coordinator operates as the central coordination point during high-impact outages and ensures that incident response follows established escalation, communication, documentation, and ITIL major-incident processes.
Work Schedule:
24x7 operational support may be required, including shift, surge, and after-hours support.
Essential Duties Could Include:
- Coordinate major and critical incident response activities from declaration through service restoration and closure.
- Establish and manage incident bridges involving TSA, vendors, associate contractors, service towers, and technical SMEs.
- Coordinate technical resources and ensure appropriate engineering and operational teams are engaged.
- Track incident severity, actions, decisions, dependencies, status, restoration milestones, and outstanding issues.
- Maintain a consistent communications cadence throughout critical incidents.
- Coordinate stakeholder notifications, escalation activities, and executive-level status updates.
- Maintain accurate incident records and updates in ServiceNow.
- Monitor incident progress and identify delays, resource gaps, or escalation requirements.
- Coordinate with the EMOC and technical service towers to establish operational awareness.
- Support transition of recurring or systemic incidents into Problem Management.
- Facilitate post-incident reviews and support root-cause-analysis activities.
- Track corrective actions and lessons learned.
- Maintain and improve critical-incident SOPs, escalation procedures, communication templates, and operational runbooks.
- Support multiple concurrent incidents and rapidly changing priorities in a 24x7 environment.
Qualifications Could Include
- Bachelors degree and 4 +years of prior relevant experience or Masters with 2+ years of prior relevant experience. Additional years of experience may be considered in lieu of degree.
- Experience supporting incident management or major-incident coordination in a 24x7 enterprise environment.
- Knowledge of ITIL incident, major incident, and problem-management processes.
- Demonstrated experience facilitating technical incident bridges.
- Strong communication, coordination, decision tracking, and organizational skills.
- Experience using ServiceNow or comparable ITSM platforms.
- Ability to coordinate technical and leadership resources under pressure.
- Ability to manage multiple concurrent incidents and competing priorities.
- Ability to obtain and maintain TSA Suitablity
- Ability to obtain and maintain Public Trust Security clearance
Preferred Qualifications:
- TSA, DHS, or federal mission operations experience.
- Experience supporting command centers, NOCs, EMOCs, or enterprise operations centers.
- Experience with ServiceNow, monitoring platforms, and operational dashboards.
- Experience coordinating incidents across multiple technology towers.
Required Certifications :
- ITIL 4 Foundation.
Important Compensation Information
Please disregard the salary range displayed on this evergreen posting as representative of all TSA TOMCAT opportunities. This posting is intended to identify candidates across multiple functional areas and experience levels and, therefore, the displayed range may not reflect the compensation associated with an individual position.
Compensation for specific opportunities will be determined based on the position for which an individual is considered or hired and may vary based on factors including experience level, skills, certifications, education, security clearance requirements, work location, and other position-specific considerations.
If you are currently supporting this mission and are interested in learning more about opportunities with Leidos, we encourage you to apply even if you do not see your exact position listed above
Join Leidos and help continue delivering the technology, expertise, and mission support that enable TSA TOMCAT operations.
If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares.
Original Posting:
September 4, 2026
For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Pay Range:
Pay Range $73,450.00 - $132,775.00
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
About Leidos
Sourced by ZipRecruiter
At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers' success. We empower our teams, contribute to our communities, and operate sustainable practices. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community.
Industry
It services
Company size
10,000+ Employees
Headquarters location
Reston, VA, US