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Remote Critical Incident Management Jobs (NOW HIRING)

Peraton

Technical Enterprise Incident Manager

$86K - $138K/yr

... and critical outage management activities. Key Responsibilities: Enterprise Incident Management ... Lead and coordinate Incident bridge calls involving infrastructure, application, network, cloud ...

Beyond SOF

Incident Manager - III TS/SCI

Arlington, VA · On-site +1

RTX is seeking a Cyber Incident Manager to support this critical customer mission. Responsibilities : - Correlating incident data to identify specific trends in reported incidents - Recommending ...

Penn Interactive

Incident Commander

Promote opportunities for Continuous Service Improvements Manage and update Root Cause Analysis ... Opportunities for career progression and mentoring others. #LI-REMOTE

ASM Research

Incident Manager, Sr

... critical environments. Key Responsibilities Major Incident Management • Lead end-to-end response for high-priority incidents, including triage, coordination, escalation, and service restoration ...

ASM Research

Incident Response Coordinator

... critical systems. The role serves as the central coordination point for incident response activities, ensuring alignment with established incident management processes, service incident models, and ...

Arkenstone Defense

Incident Responder

Menlo Park, CA · Remote

$110K - $140K/yr

Overview We are seeking an Incident Responder (Remote, US) to focus on incident response, threat ... Own the incident management lifecycle: from detection to postmortem and root cause analysis

Maximus

Junior CIC Analyst

VA · On-site +1

... Support incident management activities as a Critical Incident Analyst (Tier 1), assisting with ... Remote #techjobs #clearance #veteranspage Minimum Requirements TCS217, T1, Band 4 #TSTECH ...

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Remote Critical Incident Management information

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$36.5K

$163.4K

$193.5K

How much do remote critical incident management jobs pay per year?

As of Sep 15, 2026, the average yearly pay for remote critical incident management in the United States is $163,404.00, according to ZipRecruiter salary data. Most workers in this role earn between $129,000.00 and $193,000.00 per year, depending on experience, location, and employer.

What is the difference between Remote Critical Incident Management vs Remote Incident Response Coordinator?

AspectRemote Critical Incident ManagementRemote Incident Response Coordinator
CertificationsCertified Emergency Manager, Crisis Management certificationsITIL, CISSP, or cybersecurity certifications
Work EnvironmentEmergency response teams, corporate crisis unitsIT/security teams, cybersecurity firms
Industry UsagePublic safety, corporate crisis managementIT, cybersecurity, technology sectors
Search & Comparison IntentUnderstanding crisis management roles and responsibilitiesComparing cybersecurity incident roles and coordination

Remote Critical Incident Management focuses on overseeing and coordinating responses to major emergencies or crises across various industries, often involving public safety or corporate crisis teams. In contrast, Remote Incident Response Coordinator specializes in managing cybersecurity or IT-related incidents, ensuring rapid response to data breaches or system failures. While both roles require strong communication skills and certifications, their focus areas and industry applications differ significantly.

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Remote Critical Incident Management jobs near you
Infographic showing various Remote Critical Incident Management job openings in the United States as of September 2026, with employment types broken down into 67% Full Time, and 33% Contract. Highlights an 100% Remote job distribution, with an average salary of $163,404 per year, or $78.6 per hour.

Information Security Incident Manager

Remote

Nexcess
Software Development • 51 - 200 employees
Learn more about Nexcessexternal

$120K - $140K/yr

Full-time

Re-posted yesterday

Job description

About Nexcess
Nexcess provides specialty cloud solutions for organizations where performance and compliance have to coexist. We serve businesses worldwide, from agencies scaling client sites to enterprises running mission-critical operations. We've built our reputation on deep technical expertise and genuine partnership with every client we work with. Behind every environment we manage is a team of people who take the craft seriously and keep showing up when it matters.
Overview
The Information Security Incident Manager is responsible for leading and coordinating the organization's Security Incident Management program to ensure timely response, effective communication, operational accountability, and continuous improvement across infrastructure and platform operations. This role serves as the central coordination point during operational incidents, service disruptions, and high-severity events impacting internal systems, infrastructure, or customer environments.
The Security Incident Manager will have a hands-on role and partner closely with Infrastructure, Platform Engineering, Security Engineering, Support, Incident Management, and Leadership teams to drive incident response processes, facilitate communication, coordinate escalations, and ensure operational standards are consistently followed. This position is also responsible, along with the incident management team, for improving incident management maturity through trend analysis, post-incident review processes, reporting, and corrective action tracking.
This role requires strong organizational leadership, operational judgment, communication skills, and the ability to remain composed in high-pressure operational environments.
Compensation: The compensation range for this position is between $120k-$140k
Responsibilities
  • Lead and coordinate operational incident response activities for infrastructure, platform, hosting, and customer-impacting events
  • Serve as Security Incident Commander or facilitate incident coordination during high-severity operational events
  • Ensure incident response processes are consistently followed including identification, escalation, engagement, assessment, resolution, communication, and post-mortem review
  • Facilitate operational bridge calls, escalation management, stakeholder coordination, and incident tracking activities
  • Monitor active incidents to ensure accountability, urgency, and proper escalation procedures are maintained
  • Assist with after-hours escalation coordination as necessary during major operational events
  • Contribute to Incident Outcomes and Action Review (IOAR) meetings and post-mortem reviews
  • Analyze operational incidents, outages, and trends to identify recurring failures and improvement opportunities
  • Develop and maintain incident response documentation, operational procedures, escalation workflows, and governance standards
  • Produce monthly reporting related to incidents, service disruptions, response metrics, and operational trends
  • Partner with operational leadership to improve incident response maturity, communication standards, and organizational accountability
  • Communicate effectively with both technical and non-technical stakeholders during high-pressure operational events
  • Promote operational transparency, accountability, and process adherence across teams
  • Assist with reinforcing best practices related to incident handling, escalation management, and operational communication
  • Additional duties as assigned

Requirements
  • 4+ years of experience in Information Technology, Infrastructure Operations, Hosting Operations, Platform Reliability, or related technical environments
  • Bachelor's Degree in Information Technology, Business Administration, or related field, or equivalent practical experience
  • Proven history of Linux Incident Response & Forensics
  • Ability to perform Advanced Log Analysis & System Auditing
  • Ability to perform Network & Socket Triage
  • Experience managing escalations and coordinating cross-functional technical teams
  • Excellent written and verbal communication skills
  • Strong organizational, analytical, and problem-solving abilities
  • Ability to manage multiple priorities and remain composed in high-pressure operational situations
  • Experience facilitating post-mortem reviews and corrective action tracking
  • Ability to exercise independent judgment during operational incidents and escalations

Preferred Qualifications
  • Experience working within hosting, cloud infrastructure, managed services, SaaS, or enterprise operations environments
  • Familiarity with monitoring, alerting, observability, and operational workflow platforms
  • Experience supporting 24x7 operational environments
  • Project Management or operational governance experience

Work Environment
The physical demands described here are representative of those that must be met by an individual to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
  • While performing the essential duties of this job, the individual is regularly required to speak and hear
  • While performing the essential duties of this job, the individual is regularly required to use hands for keyboarding, gross manipulation, and fine manipulation
  • Works at a desk and computer screen for extended periods of time
  • Works in a traditional climate controlled office environment or from home
  • Works in a highly stressful environment dealing with a wide variety of challenges, deadlines and diverse employee population

Disclaimer
This job description is only a summary of the typical functions of the position. It is not intended to be an exhaustive or comprehensive list of all job responsibilities, tasks, or duties. Additional duties and tasks may be assigned as part of the job function. Liquid Web Inc. reserves the right to modify, interpret, or apply this job description in a way that best supports the organizational needs. The job description in no way creates or implies an employment contract. The employment contract remains "at will".
Equal Employment Opportunity Policy: Liquid Web is committed to offering equal employment opportunity without regard to age, color, disability, gender, gender identity, genetic information, marital status, military status, national origin, race, religion, sexual orientation, veteran status, or any other legally protected characteristic.
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