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Remote It Help Desk Jobs in Indiana (NOW HIRING)

Marketing Coordinator

Indianapolis, IN · On-site +1

$40K - $55K/yr

This role is remote. We are hiring in the Indianapolis and Chicago markets to provide access to ... it * Help keep marketing content organized, current, and accessible Social and brand presence

New

The role is remote and is for anyone who can work remotely in the US or Canada. What your impact ... Exposure to direct, channel, or partner-led B2B technology sales and professional-services SOW ...

The role is remote and is for anyone who can work remotely in the US or Canada. What your impact ... Exposure to direct, channel, or partner-led B2B technology sales and professional-services SOW ...

... Information Technology #CyberServiceNow For individuals assigned and/or hired to work in Remote ... Join our team to deliver powerful solutions to help our clients navigate the ever-changing threat ...

We build innovative, human-centered solutions that help AAA members prevent, prepare for, and ... Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field, or ...

... IT automation and control solutions for more than 30 years to the Life Sciences, Mission Critical ... This is a remote position with 30% travel. You will: * Plans and coordinates with major clients ...

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Remote It Help Desk information

See Indiana salary details

$12

$22

$32

How much do remote it help desk jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote it help desk in Indiana is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $24.71 per hour, depending on experience, location, and employer.

What is a remote IT help desk?

A Remote IT Help Desk is a service that provides technical support and assistance to users over the phone, email, or online chat, without being physically present on-site. IT Help Desk professionals troubleshoot issues related to software, hardware, networks, and other technology systems. They help resolve problems such as login issues, software installations, connectivity problems, and device malfunctions. Remote IT Help Desk services are commonly used by businesses to ensure quick and efficient support for employees, regardless of their location.

What are the key skills and qualifications needed to thrive as a remote IT help desk professional?

To thrive as a Remote IT Help Desk professional, you need a strong understanding of computer systems, troubleshooting, networking, and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems, remote desktop software, and knowledge base platforms is essential. Excellent communication, patience, and problem-solving skills set top performers apart in this role. These skills ensure efficient technical support, high customer satisfaction, and minimal downtime for users.

What are some common challenges faced by remote IT help desk professionals, and how can they be managed effectively?

Remote IT Help Desk professionals often encounter challenges such as troubleshooting technical issues without direct access to users' devices, managing communication across different time zones, and maintaining clear documentation. To manage these effectively, it's important to utilize robust remote-access tools, establish clear communication protocols, and keep detailed records of support requests and resolutions. Consistent collaboration with team members and proactive learning about emerging technologies can also help remote IT Help Desk staff overcome these challenges and provide excellent support.

What is the difference between Remote It Help Desk vs Remote Technical Support Specialist?

AspectRemote It Help DeskRemote Technical Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Network+ or vendor-specific certifications
Work EnvironmentHelp desk ticketing systems, remote troubleshootingTechnical issue diagnosis, remote or on-site support
Industry UsageIT service providers, corporate IT departmentsIT support companies, software/hardware vendors

Remote It Help Desk and Remote Technical Support Specialist roles share similar certifications and work environments, often overlapping in troubleshooting and customer service. However, the Help Desk typically handles initial support tickets and basic issues, while Technical Support Specialists may resolve more complex technical problems. Both roles are essential in IT support, with the main difference being the complexity of issues handled.

What are the most commonly searched types of It Help Desk jobs in Indiana?

The most popular types of It Help Desk jobs in Indiana are:

What job categories do people searching Remote It Help Desk jobs in Indiana look for?

The top searched job categories for Remote It Help Desk jobs in Indiana are:

What cities in Indiana are hiring for Remote It Help Desk jobs?

Cities in Indiana with the most Remote It Help Desk job openings:

Infographic showing various Remote It Help Desk job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 26% Part Time, and 5% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $45,821 per year, or $22 per hour.

Marketing Coordinator

Resultant

Indianapolis, IN • On-site, Remote

$40K - $55K/yr

Full-time

Retirement, PTO

Posted 3 days ago

New


Job description

Company Description

Resultant is a modern consulting firm with a radically different approach to solving problems. 

We don't solve problems for our clients. We solve problems with them. 

Through outcomes driven by data analytics, technology solutions, digital transformation, and beyond, our team works with clients in both the public and private sectors to solve their most complex challenges. We start by learning as much as we can about who they are, how they work, and what they're striving for so we can feel their problems as our own. Partnering with our clients means their desired outcomes are always top of mind, their challenges and strengths guiding our efforts. We build client-focused relationships before we build unique solutions that blaze past expectations. 

Originally founded in Indianapolis as KSM Consulting in 2008, Resultant now employs more than 350 team members who operate from offices around the United States including Indianapolis and Fort Wayne, Indiana; Columbus, Ohio; Lansing, Michigan; Denver, Colorado; Dallas, Texas and Atlanta, Georgia. 

We're Resultant. Clients partner with us to see a difference. People join us to make one. 

Job Description

Resultant is a data and AI consulting firm serving public sector, commercial, and private equity clients. Our marketing team is small, broad, and highly collaborative. We are looking for a Marketing Coordinator who can help keep the day-to-day work moving across channels, campaigns, content, events, and marketing operations. 

This is a generalist role. One day you may be publishing a social post or updating a website page; the next, you may be loading a client story into our content library, coordinating a podcast, or pulling campaign performance numbers. You will work across the team rather than own a single channel, helping turn plans into finished work and making sure important details do not get lost. 

This role is remote. We are hiring in the Indianapolis and Chicago markets to provide access to clients, events, and team gatherings when needed. 

Responsibilities: 

Web and content operations 

  • Publish and update pages on our current Wordpress website and support the transition to our new website 

  • Load and maintain finished content in HubSpot and our internal content hub so sales and delivery teams can easily find and use it 

  • Help keep marketing content organized, current, and accessible 

Social and brand presence 

  • Publish and monitor content across LinkedIn, Google Business Profile, and other channels 

  • Monitor mentions of Resultant and our people across press, podcasts, partner content, and other channels, and route relevant mentions to the right people and turn strong opportunities into brand content 

  • Monitor the brand inbox and route inquiries appropriately 

Events and podcast 

  • Coordinate logistics and execution for the events we manage throughout the year 

  • Support podcast production, including scheduling, publishing, and promotion 

  • Help ensure event and podcast activities are followed through from planning to promotion 

  • Maintain the team merchandise webstore, coordinating printing for swag and collateral and supporting special merchandise projects as they come up 

Campaign and team support 

  • Support active campaigns and content initiatives with production, coordination, and follow-through 

  • Build client stories and other sales enablement content in partnership with marketing managers 

  • Help track marketing work in Asana and keep tasks, owners, and timelines current 

  • Shift priorities as needed to support the most important work for the team 

Reporting and insights 

  • Pull website, social, and campaign performance metrics on a regular cadence 

  • Help maintain visibility into marketing performance and activity 

  • Flag anything that looks unusual or worth a closer look. Analytics is a shared responsibility across the team, and this role provides an important set of eyes on the data 

Qualifications

QUALIFICATIONS 

  • 1–3 years of marketing experience, or internship experience with meaningful hands-on work and demonstrated output. 

  • Comfortable using AI as part of your day-to-day work. You do not need to be an AI expert or have experience with a specific tool, but you should be curious and experienced in how AI can improve your work, solve problems, automate tasks, and help you learn faster. 

  • Strong writing skills. You can draft a social post, email, or page update that requires minimal editing 

  • Highly organized and dependable. You follow through and keep work moving without needing to be reminded. 

  • Resourceful and a self-starter. You are comfortable figuring things out when there is not an established playbook, and you identify areas of need and are proactive in offering support and ideas. 

  • Curious about how our business works and who we serve. Our buyers are varied, and effective marketing requires understanding their needs and context. 

  • Comfortable working across multiple priorities and collaborating with different members of a marketing team. 

  • Willing to learn new tools, experiment with new ways of working, and adapt as the team evolves. 

We are not looking for deep expertise in one marketing channel. We are looking for someone with a strong marketing foundation, some hands-on experience, good instincts, curiosity, and the drive to learn and contribute. 


Additional Information

Additional Information

What you should know about Resultant:  

  • Rezzers are humble, hungry, and smart. We solve big problems, serve lots of clients, and are entirely committed to delivering transformative outcomes.  
  • Rezzers are team players, deeply dedicated to the mission of the organization and to helping everyone around us be successful.  
  • Resultant compensates well, rewarding performance that delivers positive outcomes for our clients and ensuring incentives are aligned to achieve our goals.  
  • Resultant leaders work hard, serving as a shining example of what it means to be a great Rezzer. They are servant leaders, helping their team to be successful in all possible ways.  
  • We have a great benefits package including unlimited vacation, significant 401k contributions, and several opportunities to develop yourself.  
  • We pride ourselves in having the best talent in the industry and hope that you’re up for the challenge!  

What our team members say about us… 

  • “I love our true empathy and concern for our clients, it's very rare and appreciated. It is a pleasure to be a part of an organization like Resultant.” 
  •  “I learn something new every single day, and I feel like I'm a part of building an organization that has legs. I appreciate that I'm consistently humbled by the talent and caliber of our team.” 
  • “The culture of the company is amazing, and the climate of my team is great. The benefits that employees are offered are better than competitors, and the one-on-one presence that my team lead gives is extremely beneficial to me.”

All qualified applicants will receive consideration for employment without regard to age, color, sex, disability, national origin, race, religion, or veteran status. 

Equal Opportunity Employer 

We embrace AI across everything we do, and that includes how you prepare for this interview. Feel free to use AI tools to research the role, practice your responses, and put your best foot forward. What matters to us is getting to know the real you — how you think, how you communicate, and what you genuinely bring to the table. Our interviews are designed to go deeper than any polished answer, so come curious and come as yourself without the support of an AI tool during our conversation.

We embrace AI across everything we do, and that includes how you prepare for this interview. Feel free to use AI tools to research the role, practice your responses, and put your best foot forward. What matters to us is getting to know the real you — how you think, how you communicate, and what you genuinely bring to the table. Our interviews are designed to go deeper than any polished answer, so come curious and come as yourself without the support of an AI tool during our conversation.