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Remote It Help Desk Jobs in Griffith, IN (NOW HIRING)

Mcdonagh demolition

IT Helpdesk

Chicago, IL · Remote

$35 - $65/hr

About the Role We're looking for dependable and customer-focused IT Help Desk / IT Support Specialists to join our remote team. This opportunity is open to entry-level, mid-level, and senior IT ...

New

Addison Group

Service Desk Analyst

Chicago, IL · Remote

$20 - $25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology / Technical Support Location (City, State): Chicago, IL (Remote with ... The ideal candidate enjoys helping people, excels in a fast-paced environment, and possesses strong ...

Topel Forman

Information Technology Consultant

Chicago, IL · On-site +1

  • Medical

  • Retirement

As an IT Consultant, you will have several years of experience working in Information Technology to ... You will have direct contact with clients via onsite office and home visits, as well as remote ...

Sterling Engineering Inc.

Director of IT

Chicago, IL · On-site +1

  • Medical

  • Dental

  • Vision

Title : Director of IT - (Manufacturing and Industrial) Infrastructure and Delivery Location ... remote users. * Partner with operational technology teams to support secure IT/OT integration ...

Noor Locum

Diagnostic Radiologist

Tinley Park, IL · Remote

Integrated PACS and RIS * Remote IT support available during all shifts Qualifications * Board Certification in Diagnostic Radiology (ABR or AOBR) * Active Illinois medical license (or willingness to ...

Small Business Administration

IT Specialist

Chicago, IL · On-site +1

$140K - $182K/yr

Learn more about this agency Duties Help As a/an IT Specialist at the GS- 2210-14, some of your typical work assignments may include: * Leads the planning, coordination, and execution of major IT dat ...

New

Sralab

IT Security Analyst

Chicago, IL · Remote

... care to help patients achieve better, faster outcomes - as we Advance Human Ability, together ... Reporting Relationships Reports to Manager of IT Security Operations Remote work within the ...

Shirley Ryan AbilityLab

IT Security Analyst

Chicago, IL · Remote

$103K/yr

... care to help patients achieve better, faster outcomes -- as we Advance Human Ability, together ... Reporting Relationships Reports to Manager of IT Security Operations Remote work within the ...

Directive

Director of IT Security (Remote US)

Chicago, IL · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... information security strategy across our fully remote workforce operating in the United States, Canada, Mexico and the United Kingdom. As the Director of IT Security, you will establish and ...

Harris N.A.

IT Project Manager

Chicago, IL · Remote

$95K - $120K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Minimum five years managing IT projects. * Strong working knowledge of Microsoft Office application ... to help businesses recover revenue and provide world class customer service. We take pride in ...

HARRIS & HARRIS LTD

IT Project Manager

Chicago, IL · Remote

$120K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Minimum five years managing IT projects. * Strong working knowledge of Microsoft Office application ... to help businesses recover revenue and provide world class customer service. We take pride in ...

Huntington

Enterprise Architect (IT)

Chicago, IL · On-site +1

$71 - $91.75/hr

  • Medical

  • Life

  • Retirement

  • PTO

We are seeking a Principal Architect-Senior (IT)(Enterprise Architect) to help shape technology ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

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All JobsIt Help Desk JobsRemote It Help Desk JobsRemote It Help Desk Jobs in Griffith, IN

Remote It Help Desk information

See Griffith, IN salary details

$11

$20

$30

How much do remote it help desk jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for remote it help desk in Griffith, IN is $20.82, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.37 per hour, depending on experience, location, and employer.

What is a remote IT help desk?

A Remote IT Help Desk is a service that provides technical support and assistance to users over the phone, email, or online chat, without being physically present on-site. IT Help Desk professionals troubleshoot issues related to software, hardware, networks, and other technology systems. They help resolve problems such as login issues, software installations, connectivity problems, and device malfunctions. Remote IT Help Desk services are commonly used by businesses to ensure quick and efficient support for employees, regardless of their location.

What are the key skills and qualifications needed to thrive as a remote IT help desk professional?

To thrive as a Remote IT Help Desk professional, you need a strong understanding of computer systems, troubleshooting, networking, and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems, remote desktop software, and knowledge base platforms is essential. Excellent communication, patience, and problem-solving skills set top performers apart in this role. These skills ensure efficient technical support, high customer satisfaction, and minimal downtime for users.

What are some common challenges faced by remote IT help desk professionals, and how can they be managed effectively?

Remote IT Help Desk professionals often encounter challenges such as troubleshooting technical issues without direct access to users' devices, managing communication across different time zones, and maintaining clear documentation. To manage these effectively, it's important to utilize robust remote-access tools, establish clear communication protocols, and keep detailed records of support requests and resolutions. Consistent collaboration with team members and proactive learning about emerging technologies can also help remote IT Help Desk staff overcome these challenges and provide excellent support.

What is the difference between Remote It Help Desk vs Remote Technical Support Specialist?

AspectRemote It Help DeskRemote Technical Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Network+ or vendor-specific certifications
Work EnvironmentHelp desk ticketing systems, remote troubleshootingTechnical issue diagnosis, remote or on-site support
Industry UsageIT service providers, corporate IT departmentsIT support companies, software/hardware vendors

Remote It Help Desk and Remote Technical Support Specialist roles share similar certifications and work environments, often overlapping in troubleshooting and customer service. However, the Help Desk typically handles initial support tickets and basic issues, while Technical Support Specialists may resolve more complex technical problems. Both roles are essential in IT support, with the main difference being the complexity of issues handled.

What are the most commonly searched types of It Help Desk jobs in Griffith, IN?

The most popular types of It Help Desk jobs in Griffith, IN are:

What cities near Griffith, IN are hiring for Remote It Help Desk jobs?

Cities near Griffith, IN with the most Remote It Help Desk job openings:

Remote It Help Desk jobs near you
Infographic showing various Remote It Help Desk job openings in Griffith, IN as of August 2026, with employment types broken down into 91% Full Time, 6% Temporary, and 3% Contract. Highlights an 100% Remote job distribution, with an average salary of $43,304 per year, or $20.8 per hour.

IT Helpdesk

Mcdonagh demolition

Chicago, IL • Remote

$35 - $65/hr

Full-time

Posted 2 days ago

New

Job description

About the Role

We’re looking for dependable and customer-focused IT Help Desk / IT Support Specialists to join our remote team.

This opportunity is open to entry-level, mid-level, and senior IT professionals. We’re interested in candidates who enjoy troubleshooting technical problems, helping users, and finding practical solutions.

Whether you’re beginning your IT career, have several years of help desk experience, or are a seasoned IT professional looking for a remote opportunity, we encourage you to apply.

What You’ll Do
Provide remote technical support to employees and customers.
Troubleshoot hardware, software, connectivity, account, and access issues.
Respond to support requests through ticketing systems, email, chat, or phone.
Diagnose problems and provide clear, easy-to-follow solutions.
Assist users with Windows, macOS, Microsoft 365, applications, printers, peripherals, and basic networking.
Set up, configure, and troubleshoot computers and other technology as needed.
Manage user accounts, passwords, permissions, and access requests.
Document issues, troubleshooting steps, and resolutions accurately.
Escalate complex technical issues when necessary.
Follow established IT procedures and security practices.
Maintain a professional, helpful, and customer-focused approach.
Work independently while communicating effectively with a remote team.
Qualifications

We welcome candidates with different levels of IT experience.

Entry-Level Candidates

You may be a good fit if you have:

Basic knowledge of computers, operating systems, and common software.
Strong troubleshooting and problem-solving skills.
Good communication and customer-service skills.
A willingness to learn and develop your technical abilities.
Personal, academic, internship, volunteer, or hands-on IT experience is a plus.

Certifications are helpful but not required.

Mid-Level Candidates
Previous experience in help desk, desktop support, technical support, or IT support.
Familiarity with ticketing systems and remote-support tools.
Experience troubleshooting operating systems, applications, user accounts, and network connectivity.
Ability to independently resolve common technical issues.
Senior-Level Candidates
Strong experience in IT support, help desk, desktop support, systems administration, or a related area.
Ability to troubleshoot complex technical issues and identify root causes.
Experience mentoring junior team members or improving IT support processes is a plus.
Strong understanding of IT operations, security, networking, and user administration.
Technical Skills

Experience with some of the following is beneficial:

Windows and/or macOS
Microsoft 365
Google Workspace
Active Directory / Entra ID
VPN and remote-access tools
Networking and Wi-Fi troubleshooting
Hardware and peripheral troubleshooting
User account and access management
Remote desktop/support tools
IT ticketing systems
Basic cybersecurity practices

You do not need experience with every technology listed above to apply.

What We’re Looking For
Strong problem-solving ability
Excellent communication skills
Patience and a customer-focused attitude
Ability to explain technical concepts clearly
Good attention to detail
Reliable and organized work habits
Ability to prioritize and manage support requests
Comfortable working independently in a remote environment
Willingness to learn new technologies and processes
Why Join Us?
100% remote position
Flexible and collaborative work environment
Opportunities for professional growth
Work with a variety of technologies and users
Training and development opportunities
Career paths for both new and experienced IT professionals
Opportunity to build valuable technical experience
Compensation

Competitive compensation based on experience, technical skills, and responsibilities.